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Jobs in Hong Kong   »   Jobs in Hong Kong   »   Customer Service Job   »   Deskside Support Engineer.
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Deskside Support Engineer.

The Career Works Limited

Our client, a leading IT services company is currently seeking to hire a Deskside Support Engineer.

Responsibilities:

  •  Provide daily T1/T2 deskside support.
  • Troubleshooting technical issues hardware and software.
  • Installing and configuring hardware and software.
  • Provide IT project co-ordination.
  • Follow-up with other service providers and hardware/software supplier on maintenance of such hardware/software.
  • High Diploma in Information Technology or related discipline.
  • At least 3 years of relevant experience in deskside support.
  • Experience in Windows, O365, etc.
  • Experience with remote desktop applications and help desk software.
  • Have retail support experience is advantage.
  • Proactive and able to work independently with good commination skills.
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