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Jobs in Hong Kong   »   Jobs in Hong Kong   »   Sales / Marketing Job   »   Client Implementation Manager
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Client Implementation Manager

Deutsche Bank

Deutsche Bank company logo
Job Description: Details of the Division and Team: Deutsche Bank Trust & Agency Services (TAS") group is a leading global provider of trustee, agency and depositary services to different types of issuers/clients ranging from sovereigns, state owned companies, corporate, financial institutions, insurance companies, asset managers to private equity firms; and we service on the most comprehensive range of products among all relevant industry players including public bonds, private placement bonds, MTN/CP/CD programmes, structured debts, ABSs, MBSs, Hong Kong and Singapore listed REITs, syndicated and secured loans, project finance, money and document escrows, SPAC escrows, American Depository Receipts and Global Depository Receipts. The Implementation Team, part of Trust & Agency Services, works closely with both the specialist Sales and Client Services/Client Management teams to coordinate the onboarding of new Clients for new Transactions acting as the control center for adopting new clients to the Bank/Business. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Competitive Salary and non-contributory pension 20 days annual leave plus generous number of public holidays Life Assurance and Private Healthcare for you and your family A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives The opportunity to support a wide ranging CSR program plus take volunteering leave days Your key responsibilities: Identify the Clients requiring KYC and NLS in accordance with DB Policy. Liase with Clients, Lawyers and Sales team to gather all relevant documentation and evidence to fully on board the client. Work closely with the Client Services team to close out all items and issues prior to the contractual signing date Identify any specific AML and ABC requirements and coordinate with the client and AFC and other infrastructure functions to close the items satisfactorily prior to transaction execution. Work closely with infrastructure and Sales to actively manage the pipeline of new clients and prioritization. Ensure coordination across locations and products for cross boarder clients/transactions. Assist in the monitoring of Risk Appetite metrics Assist with the regional pipeline committee, documenting minutes. Ensure data consistency across downstream systems for new client/transaction set up. Work with a Global team managing the Client Perimeter for Asia. Monitor transactions as they mature and ensure all position and activity checks are completed. Document all downstream systems have been closed including cash and custody accounts. Inactivate dbCAR, update ACO system and ensure Client Perimeter is kept consistent with internal systems and dbCAR Run monthly reconciliations of dbCAR and DMS, investigate and correct any exceptions Report and manage all AML decisions to cease business with TAS Clients. Actively manage all clients in Managed Exit, report to the NFR council and keep dbCAR and internal systems aligned. Monitor and report to NFR council the Risk Rating of the TAS Client Perimeter. Work closely with the regional teams to implement and control data quality for DMS and dbCAR Assist in TAS projects representing the Implementation team Your skills and experience: Good knowledge of TAS product and procedures scope and KYC policies. Outstanding verbal and written communication skills including fluency in Cantonese, Mandarin and English to liase with clients across the region. . Excellent meeting facilitation and coordination skills across all business and infrastructure functions. Excellent communication skills (able to work with all levels within the organization). Excellent interpersonal skills Experience in working with global, multi-region initiatives and teams Highly organized, efficient, and able to work without always being directed (self-starter). Able to effectively organize and prioritize workflow while managing the expectations of stakeholders. Able to explain complex issues in a simple way The candidate will need to be able to multi-task and work in a fast-paced environment, and to be able to handle frequently changing business priorities. Communication - able to create and respond to emails and phone calls in a professional manner. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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