- Introduce company's credit card to new customers by phone
- Answer customer inquiries, including credit card applications and cases follow-up
- Provide customers with the latest credit card offers
- Establish and maintain good customer relationships, and provide professional advice to customers at all times
- Provide professional and comprehensive services to potential customers
- Support outdoor credit card campaigns
- Support ad-hoc projects and tasks as assigned by superior
- Tertiary education, or equivalent qualifications at HKQF level 4
- At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage
- Fluent in Cantonese, English and Mandarin
- Aggressive, proactive and able to work under pressure
- Excellent interpersonal and communication skills
- Fresh grad also welcomed to apply
- Out-going, proactive with good problem solving and customer service skills
- Immediate availability is preferred
- Attractive remuneration package
- Career progression opportunities
- Discretionary performance bonus
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits