Total 2 accounts cum admin executive job vacancies in Customer Service category in Central, Hong Kong

For the Yacht:

·       Preparation work with the Captain and yacht crews

·       Responsible for procurements the yacht needs (Interior, snacks, and drinks)

·       Providing cabin service - meals and bartending

·       General housekeeping and arrange laundry service

·       Assist with the paperwork with Captain

For the Office:

·       Welcoming and greeting visitors in a professional and friendly manner

·       Handle coming calls and direct them to the appropriate person or department

·       Manage the meeting room bookings and coordinate meeting logistics with the IT department

·       Assisting with office management tasks, coordinating with the building management team

·       Assisting with HR department, not limited to maintain and update staff leave recording, staff onboarding process

·       Assist in organizing company activities and events (Annual Dinner, off-site gathering, happy Friday treats)

·       Assisting with ad hoc projects and tasks as assigned

·       Diploma or above in Business Administration / Hospitality Management or related disciplines

·       At least 1-2 years of working administrative experience

·       At least 2-3 years of working in F&B in Luxury Hotel / Restaurants / Flight Attendants experience is also considered 

·       Excellent verbal and written communication skills

·       Shift duty is required

·       Strong organizational and multitasking skills

·       Proficiency in Microsoft Office Suite

·       Ability to handle confidential information with discretion

·       Good command of both spoken and written English, Cantonese, and Mandarin is a plus

·       Immediate availability is highly preferred

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.