Total 3 Junior Executive level Customer Service job vacancies in Hong Kong, SAR

Job Responsibilities:

• Welcoming and greeting visitors in a professional and friendly manner
• Handling incoming calls and directing them to the appropriate person or department
• Assisting with meeting room bookings and coordinating meeting logistics
• Performing general administrative duties, including but not limit to travel and hotel management, attendance records etc
• Assisting with office management tasks, such as managing office supplies and coordinating office maintenance and equipment procurement
• Providing administrative support to various departments when needed
• Assist in organizing company activities
• Assisting with ad hoc projects and tasks as assigned

• Diploma or above in Business Administration or related disciplines
• At least 5 years of relevant working experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills
• Ability to work independently and under pressure
• Proficiency in Microsoft Office Suite
• Ability to handle confidential information with discretion
• Good command of both spoken and written English, Cantonese, and Mandarin is a plus
• Immediate available is highly preferred 

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

Date Posted:

Country:

Location:

N/A

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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• To improve and uplift service qualities
• Manage and coach call team to handle customers' order, inquiry or complaint
• Delivers quality mechanism and the measuring criteria to frontline service
• Work with different team to main a smooth daily operation
• Prepare monthly reports for management review
• Manage and assist in all ad hoc assignments as assigned
  
  本公司正透過勞工處推行招騁, 求職者請致電 2867 2346 查詢/安排面試
  [空缺編號: 27480]
  

• F6 / DSE level or above
• Minimum 2 years' relevant experience in customer service (Medical / Healthcare industry is preferred but not must)
• Strong competency working with CRM platforms to resolve customer issues
• Experience in leading teams in contact centre or fast-paced customer resolution environment highly desirable
• Customer-first service attitude, positive and strong communication skills
• Good command of written and spoken English, Chinese and Mandarin