Total 11 human resource business partner job vacancies in Information Technology category in Hong Kong, HK

We are looking for a Technical Business Analyst who will be the vital link between our technology development teams and our business and product objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

The location of this job is in Hong Kong. The role will be hybrid, but we will expect you top come to our office a few times a week.

Responsibilities

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimise and enhance our integration
• Help design, document and maintain system processes
• Own the acceptance criteria and definition of done of the development tasks
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

• Previous experience in Business / Systems Analysis or Quality Assurance
• A degree in IT / Computer Science or equivalent experience
• Proven experience in defining technical requirements and testing
• Great understanding of APIs and having used API discovery tools (like Postman)
• Experience in analysing data to draw business-relevant conclusions and in data visualisation techniques and tools
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.
• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

WE ARE LOOKING FOR .....
University students who are curious about insurance industry, open-minded to accept new challenges, able to learn and adapt quickly in a dynamic environment.

Internship Period: 11 June 2024 to 16 August 2024

The purpose of our 10-weeks programme is to provide students, who are passionate in Insurance industry, the opportunity to understand our business through hands-on work experience, projects and programme activities.

What you will learn and develop:

Depending on the suitable development opportunities in Group Leadership and Talent Management, you may be involved in

• Assisting in organizing training sessions, workshops, and learning events
• Maintaining accurate records of training attendance and completion
• Involving in sourcing and liaising with vendors for the procurement of training service and related materials
• Compiling training and talent management reports including monitoring of sponsorship and membership claims, and analyzing data for improvement
• Performing Learning Admin Specialist role in Workday including handling employee enquiries, and support ongoing transformation efforts related to learning processes

What you will need:

• Students from all background and field of study who are in your penultimate year of study
• Excellent teammate and curious learner
• Ability to multi-task, quick to adapt and able to work in fast paced work environment
• Strong command of written and spoken English and Chinese
• Strong digital literacy required, proficient in Microsoft Office

Shortlisted candidates will be invited for interview in March / April 2024

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

And to get there, we need leaders with the courage, clarity and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you sound like that leader, read on.  

About the Role

With specific focus on business units under the Regional Chief Executive (RCE)’s purview, the incumbent is responsible to support the RCE in reviewing the business strategy and plans to ensure the business plan is in line with Group strategy. Serves as a business partner to the RCE and plays a key role in supporting and partnering the local business units under the RCE’s jurisdiction.

• Responsible for reviewing the business strategy/plan of business units under the RCE’s purview and ensuring that the strategy and plans are in line with Group Strategy.
• Review business and financial results of the countries on monthly basis
• Supporting the RCE through leading the business planning process and consolidating business plans of the local business unites under purview.
• Responsible for reviewing the spend beyond the CEO’s limits of the business units under the RCE’s purview and making the appropriate recommendations.
• Working closely with all Functional Heads at Group level to address/resolve issues for the business units under the RCE’s jurisdiction.
• Supporting the RCE in the preparation of required reporting expected at the Group Exco and responsible for the consolidation of the performance of business units required at Group level.
• Participate in the annual budget process. Review the business plans of the local business units and drive the periodic business review of the financial performance. Develop and implement analytical tools for the periodical review of the financial performance of business units under the RCE’s purview.
• Participate in Group projects and partner business units in key projects
• Achievement of target financial results by country – VONB, OPAT, UFSG, expense ratio
• Ensure the long-term sustainability of the performance of the business
• Feasibility and Execution of recommendations.
• Ensures that financial figures are developed and presented consistent with Group business strategy

Minimum Job Requirements

• At least 10 years of all-round business planning experience with the last 5 years in financial sector.
• Candidates with less experience will be considered for Associate Director level
• Has worked in insurance environment.
• Preferably with MNCs.
• Effective communication and presentation skills.
• Strong influencing skills.
• High energy level and proactive.
• Analytical and result-driven.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

WE ARE LOOKING FOR...
University students who are curious about Insurance, Human Resources or Technology, passionate learners and thrive in a fast-changing environment.

Internship Period: 11 June 2024 to 16 August 2024

We are seeking a highly motivated and enthusiastic intern to join our organization in the Group Human Resources, Group Digital, Analytics and Governance (GDAG) department. As an intern, you will have the opportunity to gain valuable hands-on experience and contribute to various projects and initiatives within our organization.

What you will learn and develop:

Job Responsibilities

• Conduct research on industry trends on Digital HR, HR Artificial Intelligences and HR Automation.
• Support in data collection, analysis, and report generation.
• Support Projects or assignments in areas relating to Automation and Data Analytics
• Collaborate with team members to brainstorm ideas and contribute to team discussions.

What you could benefit from the assignment

• Gain practical experience and exposure to Human Resources, Data Analytics and HR Technology domain.
• Opportunity to work closely with experienced professionals and learn from their expertise.
• Develop valuable skills in project management, research on technology trends and stakeholder management.
• Networking opportunities with professionals in the industry.
• Potential for future employment or recommendation based on performance.

What you will need:

• Currently enrolled in a Computing or Information Technology program at an accredited university or college.
• Strong digital literacy and proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Enjoys applying the analytical thinking to solve real business problems
• Detail-oriented with excellent organizational and time management skills.
• Ability to work independently and collaboratively within a team.
• Good written and spoken English.

Shortlisted candidates will be invited for interview in March / April 2024

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Responsibilities: Drive and Lead the business analysis function across requirement discussion, and requirement formation process. Led the team of business analysts across the whole business analysis functions for the large application platform. Work closely with the business and key stakeholders to understand the reasoning behind the requirements. Review functional specifications and system design to ensure a well-designed system aligns with the business requirements. Assist users in preparing Project Charter and Business Cases. Define the quality criteria, acceptance level, QA methodology, and quality responsibility. Manage the UAT and Test Strategy. Requirements: At least 8 years experience in a Business Analyst position with managerial experience. Extensive knowledge in the life insurance business across policy admin, new business, underwriting, reinsurance, claims, and products, will be highly preferred. Proven ability to establish strong working relationships with stakeholders. Strong people management to work with all levels of people. Excellent communication and interpersonal skills. Fluency in verbal and written Chinese and English communications is essential. Bachelor's degree from a reputable University. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Harry Tsang at [email protected] and put IT Business Analyst – Leading Insurance Group in the subject header. Data provided is for recruitment purposes only.                      _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371)  We are also seeking top-calibre candidates for the following exciting roles: 1) Business Analyst (Business Process Transformation) – Leading Insurance Group 2) IT Support Engineer (Desktop & Infra) - Global Hedge Fund 3) M365 Technical Business Analyst (Leading Investment Bank)

Responsibilities: Lead the UAT activities for our digital projects, working closely with stakeholders including Product Owners, Developers, and Testers. Collaborate with business and technical teams to define and document UAT test strategies, plans, and objectives. Develop detailed test scenarios, cases, and scripts to ensure comprehensive test coverage. Execute UAT test cases, log defects, and provide regular status updates on testing progress. Collaborate with the development team to troubleshoot and resolve defects, ensuring timely and efficient delivery of high-quality digital solutions. Monitor and report on UAT progress, highlighting risks, issues, and mitigation strategies to project teams and senior management. Identify potential areas for process improvement and contribute to the enhancement of UAT methodologies and approaches. Stay up to date with industry trends and best practices in UAT and digital transformation, making recommendations for adoption when appropriate. Requirements: Bachelor's degree in Business Administration, Computer Science, or a related field. Around 5 years of experience as a Business Analyst on UAT or a similar role.  Knowledge of UAT methodologies, processes, and best practices. Experience working with Agile development methodologies, particularly in the context of digital projects. Understanding of digital technologies, such as web, mobile, and API-based applications. Excellent analytical and problem-solving skills, with a keen eye for detail. Outstanding communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Proactive and self-motivated, with a passion for continuous improvement. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put UAT Business Analyst (Asst. Manager) - Digital Insurance Programme in the subject header. Data provided is for recruitment purposes only.                      _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Full Stack .NET Senior Developer - Digital Insurance Platform 2) Mobile Tech Business Analyst - Private Wealth Management 3) Java Solidity Blockchain Software Engineer - Leading FinTech Group

Key Responsibilities: Conduct a comprehensive analysis of the business processes, systems, and requirements within the Private Wealth Management division, pertaining to mobile technology. Collaborate with stakeholders to identify, document, and prioritize mobile technology initiatives that align with the strategic goals and objectives of the business. Translate business requirements into clear and concise technical specifications, ensuring they are accurately articulated to the development team. Work closely with development teams throughout the software development lifecycle to provide guidance and clarification on business requirements, ensuring seamless integration of mobile technology solutions. Perform detailed analysis of existing mobile applications and systems, identifying areas for improvement and proposing innovative solutions to optimize user experience. Conduct market research and stay abreast of emerging trends and best practices in mobile technology, incorporating relevant insights into future mobile initiatives. Participate in cross-functional team meetings, providing subject matter expertise and contributing to the development of company-wide mobile technology strategies. Collaborate with internal and external stakeholders to facilitate user acceptance testing of new mobile applications, ensuring alignment with business requirements and user expectations. Provide training and support to end-users, ensuring they possess the necessary knowledge and understanding to fully utilize mobile technology solutions. Monitor and evaluate the performance of deployed mobile applications, identifying areas for enhancement and delivering regular reports to senior management. Demonstrate a strong commitment to delivering exceptional service by identifying opportunities to further leverage mobile technology to meet evolving client needs. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Around 5 years experience as a Business Analyst, specifically in mobile technology within the financial services industry. Strong understanding of software development methodologies, including Agile and Waterfall. Knowledge of mobile technology platforms and frameworks, as well as experience with mobile application development. Proficient in requirement gathering, process mapping, and system analysis. Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical and problem-solving abilities, with meticulous attention to detail. Ability to effectively prioritize and manage multiple tasks and projects simultaneously. A proactive mindset, with the ability to work both independently and collaboratively in a fast-paced and dynamic environment. Professional certifications such as Certified Business Analyst Professional (CBAP) or Project Management Professional (PMP) are desirable.  If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put Mobile Tech Business Analyst - Private Wealth Management in the subject header. Data provided is for recruitment purposes only.                      _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371)  We are also seeking top-calibre candidates for the following exciting roles: 1) M365 Technical Business Analyst (Leading Investment Bank) 2) L2 Desktop Support Engineer (Leading Investment Bank)  3) Database Administrator (Leading Investment Bank)

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Digital Banking GCB 4 Well recognized in industry with 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22, Hang Seng Bank's acclaimed mobile app and creative digital capabilities continues to innovate and provide trusted banking, investment and wealth management services, taking care of individual's financial needs anytime, anywhere. Join our Digital Banking Team, be part of the WPB transformation to accelerate in today's digitalized financial services ecosystem. Together, we'd champion innovative, seamless, convenient, best-in-class and hyper-personalized experience as well as customer-centric journey to over half of the Hong Kong adult population. We are seeking high caliber professionals to join our department as Senior Business Risk and Compliance Manager . Principle Responsibilities Identify potential risk areas, lead and provide timely advice & support to digital banking functions on all aspects of existing business, new initiatives and operational risks to ensure business promotions and processes are operated with consideration under of risk controls and are in compliance with regulatory requirements and group guidelines Act as the focal point of contact with different businesses and functions for oversight of risk issues and implementation of risk governance Establish the governance framework for the monitoring and oversight of operational risk issues by senior management Take the lead in the relevant control monitoring and managements, arrange the regular and ad-hoc review and return on the control related request, coordinate with relevant parties and Subject Matter Experts to ensure adherence to Group policies, statutory requirements and regulatory guidelines Oversee the production of risk and control management reports and articulate the findings and recommendations to relevant senior audiences Work with fraud risk management function in fraud strategies review, fraud detection, fraud investigation, fraud trend monitoring and customer education on fraud prevention. Requirements University degree in a related discipline or other relevant qualifications Minimum 8 years of team management experience, with good knowledge of the changing regulatory environment, technology and fintech landscape especially in retail banking sector Sound knowledge of retail banking business, including products, services, systems and processes. Previous experience in project management would be an advantage Strong leadership, management and coaching skills Strong analytical, problem solving and reporting skills and able to critically evaluate information gather from multiple sources and reconcile conflicts Great sense of ownership and servicing mindset to ensure efficient and effective processes Proficiency in both English and Chinese, fluency in Putonghua an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Oliver James is partnering with a leading global insurer at a group level for a much awaited 4-year huge Finance Transformation program. As such, they are hiring for various Business Analysts reporting directly to the Director of the program. Benefits Compensation: up to 130k/month + Bonus 12 month contract (extendable) and opportunity to go permanent Full medical insurance and other benefits Requirements Business Analyst with Data Source System migration expertise Focused on Policy Admin / Life Asia / Core System - functional Insurance expertise is preferred If this sounds like an interesting opportunity, please apply with your most updated CV and let's schedule a call to discuss further. Apply NOW!

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Market Data Team will lead the operation teams to manage and support core operations of market data platforms and data management of HKEX. Job Duties: Responsibilities: To manage client on-boarding activities to HKEX market data platforms, including real-time pricing feeds, issuer news feed, historical data platform and other data dissemination channel. To plan and manage projects including introduction of new data products, improvement of operation stability, operation control and efficiency, include defining requirements, executing user acceptance test, and supporting rollout. To support our clients to in managing changes and collect client feedback, answer client enquiries, and work collaboratively with our clients. To partner with in-house technology teams and external solution providers to ensure smooth project deliveries To monitor system healthiness, review and manage business continuity plan, and conduct risk assessment, and perform regular review on operation data. To conduct regular training on operation events. Work on weekends and / or Hong Kong public holidays would be required occasionally To deliver other ad hoc task assigned by supervisor Requirements: Degree or above, preferably in Information Technology / Engineering / Finance / Computer Science or other related disciplines At least 6 year's relevant experience in well-established financial organisations on operation, with a good concept on operation control and efficiency, as well as incident handling. Preferred with experience with market data, especially on real-time market data feed. Meticulous, attentive to details and able to maintain high level of accuracy Able to multitask, prioritise and meet deadlines Conversant with technical details Highly independent, self-motivated and result-oriented professional Good analytical, problem solving, communication, presentation and interpersonal skills Embrace HKEX cultures in work (collaboration, excellence, integrity, diversity and engagement) Good command of written and spoken English and Chinese, fluency in Putonghua would be an advantage Candidate with less experience would be considered as Associate HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent