Introduce company's credit card to new customers by phone Answer customer inquiries, including credit card applications and cases follow-up Provide cu..
Introduce company's credit card to new customers by phone
Answer customer inquiries, including credit card applications and cases follow-up
Provide customers with the latest credit card offers
Establish and maintain good customer relationships, and provide professional advice to customers at all times
Provide professional and comprehensive services to potential customers
Support outdoor credit card campaigns
Support ad-hoc projects and tasks as assigned by superior
Tertiary education, or equivalent qualifications at HKQF level 4
At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage
Fluent in Cantonese, English and Mandarin
Aggressive, proactive and able to work under pressure
Excellent interpersonal and communication skills
Fresh grad also welcomed to apply
Out-going, proactive with good problem solving and customer service skills
