Guest Relations Executive (5 Months Contract)
Full-time
Senior Executive
5 months ago
Started with an aspiration to redefine and elevate the bakery landscape, Bakehouse by Grégoire Michaud is home to the city’s finest European-style ..
Started with an aspiration to redefine and elevate the bakery landscape, Bakehouse by Grégoire Michaud is home to the city’s finest European-style baked goods and sourdough bread, all handmade on-site every day with the finest ingredients.
Founded in 2013 by Chef Grégoire Michaud, it started as a wholesale bakery specialised in supplying handcrafted sourdough and fine pastries to kitchens in town. This humble wholesale bakery has quickly shaken up the industry and received overwhelming support from esteemed players, including Michelin-starred restaurants, luxury 5-star hotels and airlines.
The success shed light on Hong Kong’s unfulfilled desire for quality bread. Chef Michaud felt the call to make artisanal bread more accessible to Hongkongers and nurture the city’s appreciation of artisanal baked goods. In 2018, the critically acclaimed neighbourhood bakery Bakehouse opened its door in Wanchai and took the bakery scene by storm in no time. Now, with five shops and wholesale available, Bakehouse has set the standard for artisanal bakeries and built a strong community bonded over the finest baked goods.
Please visit our company website https://www.bakehouse.hk for more detail.
Job Duties:
- Manage guests' enquiries and feedbacks in any form from all channels in a courteous and efficient manner
- Perform daily administrative works on monitoring guests' feedback across all platforms
- Establish and maintain effective working relationship with cross departments for overall smooth operations
- Coordinate and facilitate guests' orders from enquiry through to completion
- Any ad-hoc duties assigned by supervisor
- Bachelor's Degree in any discipline
- 1-2 years’ relevant experience; fresh graduates are also welcomed
- Excellent command of written and spoken Chinese and English
- Friendly, Self-motivated and eager to learn
- Open-minded, ambitious, and independent thinker
- Immediately available will be an advantage
- 5 Days Work
- Attractive Incentive scheme
- Annual Leave
- Banking Holiday
- Full Paid Sick Leave
- Medical Insurance
- Staff Discount
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