Total 3 hr assistant job vacancies in hong kong central

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a Customer Service Specialist / Clinic Assistant to join our team. In this position, you will provide exceptional customer service and coorinataing with our clinic partners. You will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless client experience in a friendly and professional manner.

• Follow up with post sales customers to ensure satisfaction and address questions promptly. Build positive relationships through clear communication.
• Follow up with customers regularly to maintain satisfaction and cater to additional needs. Customize interactions for a personalized customer experience.
• Coordinate appointments with partner dentists for quick responses and solutions. Arrange appointments to suit customer preferences.
• Manage a booking system for appointments, ensuring smooth communication between customers and dentists.
• Support the coordination of production schedules and shipping logistics to guarantee timely delivery of products.
• Collaborate with shipping partners for pickups, delivery, and issue resolution. Keep customers updated on shipping progress.
• Maintain an organized record system for easy access and accuracy. Follow standardized procedures and ensure data protection compliance.
• Help onboard new team members and provide support and guidance as needed.

• Proven experience in a customer service role, preferably in the dental or clinic setting environment. 
• Previous working experience as a clinic assistant is ideal.

• Excellent communication and interpersonal skills, with fluency in English, other languages is an added advantage.

• Proficiency in using customer service software, CRM systems, and other relevant tools. 

• Positive attitude, empathy, and a genuine passion for providing exceptional customer service. 
• Ability to start working as soon as possible.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Overview

As an Assistant Brand Manager or Brand Manager, you will play a pivotal role in shaping and driving our brand strategies to ensure Beame's market presence continues to grow. Your responsibilities will include overseeing marketing campaigns, managing brand equity, and enhancing customer engagement. You will collaborate across teams to maintain brand consistency and achieve business goals.

Key Responsibilities

• Assist in developing and executing brand marketing plans in alignment with business objectives.
• Collaborate with regional marketing manager to maintain a consistent brand message across all channels, ensuring alignment with the company's core values.
• Conduct market research to analyze consumer trends and evaluate competitive landscape.
• Collaborate with cross-functional teams, including sales, product development, and creative, to ensure cohesive brand messaging.
• Collaborate with creative team to generate innovative ideas for promotional activities and advertising materials.
• Monitor brand performance metrics and provide actionable insights based on data analysis.
• Ensure brand representation is consistent across all consumer touchpoints.
• Assist in managing brand budgets and forecasts.
• Develop engaging content for different platforms to enhance brand visibility and awareness.
• Facilitate training for internal teams to reinforce brand values and messaging.
• Stay updated on industry trends and competitive offerings to identify growth opportunities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2-5 years of experience in brand management, marketing, or a related field.
• Strong understanding of brand development and marketing principles.
• Strong organizational skills and attention to detail.
• Proven ability to analyze data and derive actionable insights.
• Ability to work collaboratively in a fast-paced environment.
• Creative thinker with a passion for branding and consumer engagement.
• Familiarity with digital marketing strategies and tools.
• Experience in the healthcare, dental or retail industry is a plus.

• Coordinate and manage business travel logistics, including accommodation and itineraries
• Schedule and organize appointments, meetings, and events for executives
• Provide comprehensive professional, secretarial, and administrative support
• Liaise and coordinate with international government departments on behalf of executives
• Conduct policy reviews and assist in ensuring compliance with relevant regulations
• Perform errands and handle various ad hoc projects as assigned
• Maintain confidentiality and exercise discretion in handling sensitive information

• Bachelor's Degree or higher in International Business, International Affairs, or a related field
• Minimum of 3 years' experience as an Executive Assistant or in a similar role
• Proficiency in Cantonese, Mandarin, and English, with excellent communication, organizational, and professional writing skills
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven ability to manage multiple tasks and prioritize effectively
• Experience in liaising and coordinating with international governmental departments
• Experience in policy review and compliance
• Flexibility to work outside regular business hours as required
• Strong attention to detail and problem-solving skills
• High level of professionalism and ability to work independently

• 5-day work week
• Attractive remuneration package
• Comprehensive medical and dental coverage
• Opportunities for professional development and career advancement
• Friendly and collaborative work environment