Senior Reservation Clerk / Reservation Clerk
11 months ago
Job Description Provide exceptional customer service by assisting guests in making hotel reservations, modifications, and cancellations. Recor..
Job Description Provide exceptional customer service by assisting guests in making hotel reservations, modifications, and cancellations. Record and file all reservation correspondence neatly and accurately on prescribed forms or folders. Verify the reservation correspondence accurately and neatly, and follow up correspondence before guest arrival.
Job Requirement Certificate / Diploma in Hospitality Management One year or above working experience in the hospitality or service industry. Fresh graduates and new to the industry will also be considered. Good command of English & Chinese (Mandarin) Familiarity with PMS is an advantage. Willing to work on shift (overnight shift is not required). Good interpersonal and communication skills
We offer a competitive remuneration package, including 12-day annual leave, medical coverage, discretionary bonus, employee meal and MPF. Interested parties, please send a complete resume covering academic qualifications and working experience to
[email protected].
(Nathan Hotel will treat all personal data received confidently and used only for recruitment purposes.)
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