Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

*** Key Summary ***
networking design and technologies across LAN, WAN, Data Centre and Cloud

Proficient in Palo Alto Networks Security Technologies

*** Key Responsibilities ***
Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms

- Collaborate with the customer’s security and network teams to establish trust and confidence
- Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies
- Provide comprehensive guidance for developing and modifying security solutions.

Job Descriptions:

• Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms
• Collaborate with the customer’s security and network teams to establish trust and confidence
• Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies 
• Provide comprehensive guidance for developing and modifying security solutions.
• Coordinate project schedules and resources with customers, engineers, vendors and third parties to deliver solutions on time
• Manage multiple projects effectively and work calmly under pressure 
• Mentor engineers to enhance their technical skills and improve service delivery
• Investigate, troubleshoot and resolve network and security incidents
• Serve as a point of escalation and assist engineers with projects and security cases
• Manage multiple projects effectively and work calmly under pressure 

*** Key Requirements ***
Must-have
 - 6 years of in-depth work experience in Network Security and Cybersecurity
 - Palo Alto Networks Certified Network Security Engineer
 - Degree holder in IT related disciplines or equivalent
 - Work experience in SI company / vendor / telecom

Good-to-have
 - Strong knowhow in Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS

- certifications in Network Security product preferred

Job Specification

• Degree holder in IT related disciplines or equivalent
• Proficient in Palo Alto Networks Security Technologies and other its cybersecurity product solutions
• Minimum of 6 years of relevant in-depth work experience in Network Security and Cybersecurity, such as Network Security Infrastructure, CyberSecurity, SD-WAN, Application Security, Remote Access VPN, and other network related technology solutions.
• In-depth knowledge and experience in networking design and technologies across LAN, WAN, Data Centre and Cloud, particularly AWS and Azure. Familiarity with various networking vendors and their technologies, including CheckPoint, Palo Alto Networks, Fortinet, Cisco.
• Holder certifications in Network Security product such as PCNSE (Palo Alto Networks Certified Network Security Engineer) and relevant Cybersecurity certificates such as CISSP, CISA, CISM or CEH etc. is advantage
• Strong understanding of general Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS
• Experience with common deployment patterns, including infrastructure solutions to support secure and resilient multi-site applications, and secure single and multi-tenanted virtual environments.
• Leadership skills and experience in engaging technical and business personnel to reach consensus on solutions across a broad group of stakeholders.
• Strong problem solving, analytical, interpersonal and communication skills in both written and verbal English and Cantonese 
• Candidates with more experience will be considered as the position of Senior Security Consultant

Health Insurance, Performance bonus, Birthday leave, Marriage leave, training sponsorship, Minimum 14 days of Annual Leave.

***Benefits***
 - Health Insurance,
 - Performance bonus
 - Birthday leave
 - Marriage leave
 - Training sponsorship
 - Annual body check

Our client a Commercial bank is looking to hire IT Infrastructure Specialist.

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

Requirements:

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus.

Our client a Commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the TVM process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement
• To support the new security BAU tasks for new projects, such as SIP & XDR, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.

Requirements

A)   Knowledge, Skill & Attributes

• Hands on experiences on IT security tools or applications.
• Knowledge of the DevSecOps or similar agile development
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin
• Following security best practices in performing tasks

B)   Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable

C)   Training and Relevant Experiences

• Fresh graduation or 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming
• Basic knowledge on networking

D)   Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a leading technology services company is looking hire Engineer.

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. 

Responsibilities

• Provide 1st and 2nd level support to users in a friendly and helpful manner.
• Follow procedures and instructions from your manager.
• Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks, escalating when tasks take longer than expected. 
• Promptly update job status in ticketing and activity tracking systems.
• Remain contactable via phone during out of office hours.
• Perform upgrade / maintenance / support jobs during non-office hours.
• Conduct daily morning checks on meeting room facilities.
• Manage meeting room facilities readiness and troubleshoot when problems arise. 
• Handle equipment deliveries and rack mount IT equipment occasionally. 

Requirements

• Fluency in written and spoken English is mandatory
• Fluency in spoken Mandarin
• Knowledge in Microsoft desktop / Office 365 / Azure platforms
• Troubleshooting Skills
• Industry certifications would be an advantage (MCITP/MCSE)
• 3+ years in a technology support role for Engineer
• Trade floor or financial services IT experience would be an advantage but not critical
• Diploma or above in fields of Information Technology, Software Engineering or equivalent.

Our client a IT Services Company is looking to hire IT Support - six months Contract.

Background/Experience/Required Skills

• Knowledge in PC Installation and configuration.

• Providing basic troubleshooting and guidance to customers in resolving their issues.

• Decommission Support for old laptops.

• Troubleshooting: Diagnose and resolve hardware related issue.

• Communication : Interact with team leader and to follow their guidance
• Fresh graduates who have done internship in IT Support also welcome to apply

• Experience: 1 to 3 years
• Work Location: Kwun Tong
• Basic IT Support knowledge
• Working Hours : Monday to Friday - 9:00 am to 6:00.pm
• You will get to work with investment bank.

• Experience: 1 to 3 years

Our client is looking for a Internal Auditor

Responsibilities

• Creating and analyzing audit reports, using your analytical skills to ensure accurate audits.
• Strong communication skills are also required to effectively communicate the results of audits
• Provide recommendations for improvement.
• Working closely with the various teams and other stakeholders to support the financial and operational integrity of the company

• Audit Reports & Financial Audits skills
• Analytical Skills
• Finance Knowledge and understanding
• Excellent communication skills, both written and verbal
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team
• Relevant experience in financial auditing is a plus
• Bachelor’s degree in Accounting, Finance, or related field

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the Job

As Hex Trust is growing rapidly and looking to expand its business into multiple jurisdictions, we are seeking professionals in the IT GRC (Governance, Risk, and Compliance) space to support our Information Security Team. Your role will involve assisting the company in several areas, including IT Regulatory Affairs, Security Certifications, Policy and Process Design, IT Control and Assurance, and Audit Engagement Coordination. You should have a high-level understanding of various technology functions, processes, and concepts. We expect you to possess strong communication skills, excellent stakeholder management capabilities, and the ability to deliver results with high precision.

Responsibilities

• Develop IT policies, standards, and procedures in accordance with industry best practices, relevant technologies, regulatory requirements, and standards.
• Act as the point of contact for IT Regulatory Affairs and Client Due Diligence Questionnaires.
• Review and revamp existing IT policies to ensure alignment with industry best practices and standards. Lead SOC 2 and ISO accreditations, obtaining and maintaining various IT and security compliance certifications.
• Evaluate and manage capabilities that enable the organization to reliably achieve its objectives, address uncertainty, and act with integrity, making the organization more responsive and efficient overall.
• Manage audit findings remediation to mitigate risks.
• Coordinate external assessment requests related to industry standards and regulatory requirements.
• Act as the primary responsible party to drive and ensure policy compliance.
• Perform and manage regular information security and control assessments to ensure compliance with information security policies and standards.
• Identify and address information security risks and requirements to protect the organization from adversity, surprises, and weaknesses.

• Bachelor’s degree in Computer Science, Information Systems, Cyber Security, Business Administration, or a relevant field.
• Strong communication skills to collaborate with various stakeholders in English.
• 2 to 5 years of work experience in at least one of the following areas such as IIT Audit & Risk Assurance, IT Risk & Control, IT Governance & Compliance
• Experience with at least one of the following frameworks and regulatory requirements is preferred:
• VARA/UAE Central Bank / Securities & Commodities Authority / MAS Technology Risk Management Guidelines and Cyber Hygiene Notice
• NIST Cybersecurity Framework
• ISO 27001 / 27002 / 27701
• SOC 2 / AICPA Trust Service Criteria
• GDPR
• Strong knowledge of Information Systems, IT Operations, ITSM, and IT Audit
• Strong problem-solving and project execution skills
• Basic understanding of technology concepts such as DevOps, DevSecOps, Cloud Computing, Blockchain, and Cryptography
• A strong sense of ownership and a self-driven mindset
• Certification holder or exam passer in one or more of the following: CIPP, CIPT, ISEB Certificate in Data Protection, CISA, ISO 27001, CCAK, CRISC, CISM, or CISSP

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralised markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Our client a Commercial bank is looking to hire Contract Infrastructure Engineer.

Responsibilities:

• Solid working experience in supporting Windows client workstations (e.g. Win7, Win10)
• Solid working experience in supporting mobile solutions (e.g. MDM, MAM, Mobile phone and tablet)
• Experience in managing corporate clients’ machines via central management system (e.g. SCCM, EPO)
• Experience in Avaya PABX system and MS Teams Room will be an advantage
• Experience in supporting endpoint security protection software (e.g. Anti-Virus, Device Control, Whitelisting, Sandboxing)
• Experience in supporting client software (e.g. MS Office, packaging software)
• Knowledge in advanced client tools (e.g. Video conferencing, secure instant message)

A)   Knowledge, Skill & Attributes

• Experience in Inventory and Asset Management
• Experience in Secure File Transfer System
• Solid experience in server and system software products
• Work independently, good analytical and problem-solving skills
• Good team player, self-motivated, good communication skills

B)   Academic and Professional Qualification

• Diploma/High Diploma in Information Technology or related disciplines
• Certification in MCSE, CCNA will be advanced
• Holder of MCSE/MCSA/MCITP or relevant certifications is preferred
• Holder of ITIL Certification will be an advantage

C)   Training and Relevant Experiences

• 1-3 years in-depth experience in End User Services and solutions Banking or Financial Services experience will be an advantage
• Microsoft, VMWare and ITIL Training will be an advantage
• Candidates with less relevant experience will also be considered

Our client a Commercial bank is looking to hire is looking to hire Senior System Analyst

• Analyze business needs and evaluate software package solution.
• Develop, test, install, maintain and modify computer programs.
• Design application software and verify delivered results.
• Ensure development work follow department standard and guideline.
• Ensure the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Conduct unit test, system test, stress test, UAT
• Liaise with vendor on system support and maintenance
• Prepare documentation of the analysis and design work.
• Provide technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

A)   Knowledge, Skill & Attributes

• Proficient in Java, Oracle SQL and Unix shell script
• Experience in ETL design and programming is preferred
• Experience on Unix/Linux platform and Oracle Database is preferred
• Experience in supporting AML related systems is preferred.
• Experience in supporting Fraud monitoring related systems is preferred.
• Experience in working with vendor and checking the quality of vendor’s deliverable
• Team player with good analytical, interpersonal and problem solving skills.
• Good command of spoken and written Chinese and English, proficiency in Putonghua is an advantage

B)   Academic and Professional Qualification

• Degree in Computer Studies, Information Technology or relevant discipline
  

C)   Training and Relevant Experiences

• Minimum 6 years relevant working experience, preferably gained from banking industry

Our client a Commercial bank is looking to hire is looking to hire Senior IT Infrastructure Specialist

• Design, plan, build and administer client desktop, windows servers, file sharing, mobile device and system management solutions.
• Implement, support and optimize VMware, VDI and Citrix infrastructure. 
• Maintains AD/Domain, Exchange/Lotus Notes, Sharepoint, McAfee Anti-virus, MoveIT, Veeam and Varonis infrastructure
• Implement and review the AD group policy for security enhancement and automation.
• Introduce and implement automated tool to streamline the service request fulfillment.
• Recommend, implement and support other automation and security tools e.g. SCOM.
• Assist to manage the outsource vendors to fulfill the required service level.
• Assist to develop and maintain IT security policy and baseline pertaining to desktop.
• Liaise with external vendors and internal users to provide system solutions.
• Support the Disaster Recovery Site.
• Enforce and execute problem and change management procedures.
• Apply regular security patch non-office hours.
• Perform ad hoc projects as assigned by supervisor.

A) Knowledge, Skill & Attributes

• Solid experience in multi-server network, Lotus Notes/Exchange email and large-scale desktop management
• Familiar with Microsoft Domain/AD, SCCM, SCOM infrastructure.
• Exposure in VMware/Citrix and backup management.
• Good technical, problem solving and project management skill plus vendor management exposure.
• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workloade
• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Excellent leadership and good command of spoken and written English.

B) Academic and Professional Qualification

• Degree holder in Information Technology or relevant discipline.
• MCSE/MCITP/VCA/VCP certification is preferred
• CISA, CISM, CISSP or other cybersecurity certificate is preferred

C) Training and Relevant Experiences

• Able to facilitate cooperation among team members.
• 1+ agency contractors
• Manage 2 to 4 vendors to perform project implementation and BAU supports
• Collaborate with various stakeholders of BU/SU for project initiation, solution rollout, problem resolution and best practice alignment.

Our client a Commercial Bank os looking to hire IT Infrastructure Specialist

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire Project Manager – IT Application

Responsibilities:

• Manage/ Lead treasury, trading and financial / regulatory reporting projects to sustain continuous business growth, new financial products of the Bank
• Identifies and handles project and program dependencies. Lead projects that involve multiple stakeholders, ensuring project charters, integrated project plans, resource and contingency plans are prioritized and documented and that risk management processes are in place
• Co-ordinate with all stakeholders including both business, technology and vendor to support both business and system related project implementation.
• Assist in leading/ driving discussion with project members to resolve any implementation issues from both business and technical area, and drive execution according to the project plan.
• Formulate the overall project plan and schedule to report/ track all the progress.
• Lead all the project committee and steering committee to articulate any issues or potential problems for resolution, including presentation on to C level management.
• Comply with the adoption of the Bank’s best practices on Project Management,     Testing Portfolio Management methodology, Project Financial Management and etc. across the project life cycle.

A) Knowledge, Skill & Attributes

• Abundant Project Management in Financial industry is necessary

• In depth knowledge of financial products, pre-trade and post-trade activities.

• Experience of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Understanding treasury management and behavior of related system, e.g. Murex, Summit
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Able to work under pressure, tight and multiple deadlines.

B) Academic and Professional Qualification

•  Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

•  Minimum 5-6 years solid experience in product support, project management, preferably gained from banking sector.

• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage.
•   Prior experience in system conversion and business integration project is a definite advantage.

Our client a Commercial bank is looking to hire Senior System Analyst

Responsibilities:

• Manage user requirements and prepare functional specification
• Participate in system development and implementation
• Provide application support and maintenance
• Involve in whole Software Development Life Cycle including design, development, SIT, UAT and system implementation
• Liaise with vendor
• Incident management process to ensure service request or production incidents are dealt with promptly and properly managed
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Prepare technical design documentation
• Provide guidance to junior team members

A)   Knowledge, Skill & Attributes

• Banking or Finance Experience is preference
• System development and support experience in PL/SQL, Linux shell script
• Experience on Linux Platform
• Experience in using DataStage, Cognos is an advantage
• Understand treasury products is an advantage
• Strong analytical, problem solving and communication skills
• Good command of written and spoken English

B)   Academic and Professional Qualification

• Degree holder in Information Technology

C)   Training and Relevant Experiences

• 6+ years of hands-on development experience in IT industry
• Banking or Finance Experience is preference

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception. 

About the Role:

As a pivotal member of our team, the role of IT Business Analyst is a dynamic opportunity for you to make a significant impact. You will play a crucial role in supporting the analysis and improvement of business processes within the organisation. Your expertise in gathering requirements, analysing data, and translating business needs into actionable recommendations will contribute to the success of projects and initiatives. Embrace this professional adventure and unlock your potential as a valued Business Analyst!

What you need to do:

• Requirements Gathering: Collaborate with business stakeholders to gather and document business requirements for projects, processes, and systems.
• Process Analysis: Analyse existing business processes, identify inefficiencies, and propose process improvement and optimization solutions.
• Data Analysis: Collect and analyse data to identify trends, patterns, and insights that inform decision-making and drive business improvements.
• Documentation: Prepare clear and concise documentation, including business requirements, process flows, use cases, and user stories.
• Solution Design: Assist in designing and developing business solutions, including functional specifications and wireframes.
• Stakeholder Communication: Effectively communicate and collaborate with stakeholders at all levels to ensure alignment and understanding of business needs.
• Project Support: Support project managers in project planning, coordination, and tracking of deliverables to ensure timely completion of projects.
• Testing and Quality Assurance: Assist in testing activities, including test case creation, execution, and issue tracking, to ensure the quality of developed solutions.
• Training and Support: Provide training and support to end-users during the implementation and rollout of new processes or systems.
• Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to proactively identify opportunities for continuous improvement.

• Bachelor's degree in Business Administration, Economics, Information Systems, or a related field.
• 1 to 2 years of experience in business analysis or related roles.
• Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable components.
• Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Proficiency in data analysis and visualization tools, such as Excel, SQL, or business intelligence platforms.
• Familiarity with business analysis methodologies and tools, such as process modeling, use case development, and requirements management.
• Strong attention to detail and ability to prioritize tasks in a dynamic environment.
• Collaborative mindset and ability to work effectively within cross-functional teams.
• Knowledge of project management principles and practices is a plus.

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

Join FundPark as an Associate - Project Management and have a significant impact in the dynamic world of financial technology. In this role, you will oversee and drive the successful execution of strategic projects, collaborating with cross-functional teams, analysing requirements, proposing solutions, and ensuring seamless coordination among stakeholders. Your strong project management expertise, excellent communication skills, and ability to thrive under pressure will be instrumental in delivering exceptional outcomes. If you're ready for a challenging and rewarding opportunity to drive innovation and advance your career, apply now and be part of revolutionising the financial technology landscape with FundPark

What you need to do

• Collaborate closely with the project manager to review, monitor, and implement projects, ensuring all parties are accountable for deliverables and promoting timely project execution.
• Maintain effective communication with stakeholders to provide updates, ensure alignment, and foster a shared understanding of project objectives.
• Analyse business and user requirements, propose innovative solutions and develop detailed design specifications.
• Coordinate project schedules, facilitate project meetings, and proactively identify and address technical issues that may arise.
• Develop comprehensive test plans and oversee the organisation and execution of User Acceptance Testing (UAT).

• Degree or Diploma in Information Technology or a related field such as Business Management.
• Ideally, 1-3 years of relevant experience in project management or a related role.
• Demonstrated proficiency in communication and organisation, with the ability to effectively convey information and manage project-related tasks.
• Strong analytical, negotiation, problem-solving, and stakeholder management skills.
• Self-motivated, positive, and detail-oriented approach to work.
• Ability to thrive under pressure and adhere to tight schedules.
• Knowledge of SQL is advantageous.
• Excellent command of spoken and written English and Chinese.

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Our Client a Leading IT Technology company is looking to hire IT Helpdesk Team Lead.

Responsibilities:

• Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner;
• Be responsible for actively monitoring ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools;
• Identify and escalate priority issues;
• Supervise the team to ensure SLRs are met;
• Resolve day-to-day operation issues and escalate to management where necessary;
• Act as first point of contact for new scope requirements and BAU Escalation;
• Compile monthly progress report on overall status of BAU support, ad-hoc projects and initiatives, including support KPIs;
• Good telephone manner;
• Willing to take shift duties and ad-hoc assignment;

• Bachelor’s degree / diploma in IT / IS discipline or equivalent;
• At least 10 years’ experience in helpdesk support; which included 3 years’ experience leading a team of 10+ helpdesk agents;
• ITIL foundation V3/V4 is required;
• Proficient in written English & Chinese; Fluent in spoken English and Cantonese; Ability to communicate in Mandarin is an advantage;
• 5-day work a week.

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception. 

About the Role:

As a pivotal member of our team, the role of Business Analyst is a dynamic opportunity for you to make a significant impact. You will play a crucial role in supporting the analysis and improvement of business processes within the organization. You will collaborate with various stakeholders to gather requirements, identify areas for improvement, and assist in the implementation of business solutions. Your analytical skills, attention to detail, and ability to translate business needs into actionable recommendations will contribute to the success of projects and initiatives. Embrace this professional adventure and unlock your potential as a valued Business Analyst!

What you need to do:

• Requirements Gathering: Collaborate with business stakeholders to gather and document business requirements for projects, processes, and systems.
• Process Analysis: Analyze existing business processes, identify inefficiencies, and propose solutions for process improvement and optimization.
• Data Analysis: Collect and analyze data to identify trends, patterns, and insights that can inform decision-making and drive business improvements.
• Documentation: Prepare clear and concise documentation, including business requirements, process flows, use cases, and user stories.
• Solution Design: Assist in the design and development of business solutions, including functional specifications and wireframes.
• Stakeholder Communication: Effectively communicate and collaborate with stakeholders at all levels to ensure alignment and understanding of business needs.
• Project Support: Support project managers in project planning, coordination, and tracking of deliverables to ensure timely project completion.
• Testing and Quality Assurance: Assist in testing activities, including test case creation, execution, and issue tracking, to ensure the quality of developed solutions.
• Training and Support: Provide training and support to end-users during the implementation and rollout of new processes or systems.
• Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to proactively identify opportunities for continuous improvement.

• Bachelor's degree in Business Administration, Economics, Information Systems, or a related field.
• Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable components.
• Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Proficiency in data analysis and visualization tools, such as Excel, SQL, or business intelligence platforms.
• Familiarity with business analysis methodologies and tools, such as process modelling, use case development, and requirements management.
• Strong attention to detail and ability to prioritize tasks in a dynamic environment.
• Collaborative mindset and ability to work effectively within cross-functional teams.
• Knowledge of project management principles and practices is a plus.
• Prior experience or internships in business analysis or related roles is an advantage.

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

What you need to do

• Assist project manager in reviewing, monitoring, and implementing projects; and keep all parties accountable for deliverables to ensure timely project execution
• Communicate with different stakeholders to update necessary information and ensure the same understanding is achieved and aligned
• Analyse business and user requirements, propose solutions and create design specifications
• Coordinate project schedules, manage project meetings and identify technical problems
• Prepare test plan, organise and conduct UAT

• Degree or Diploma in Information Technology or other Business Management related disciplines
• Ideally 2-3 years of experience.
• Proven communication and organisational skills are required
• Strong analytical, negotiation, problem-solving skills and stakeholder management skills
• Self-motivated, positive, and detailed oriented
• Able to work under pressure with a tight schedule
• Knowledge of SQL would be an advantage
• Good command of spoken and written English and Chinese

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the role

It’s an interesting time for you to join FundPark! We are looking for a highly motivated and enthusiastic individual for the IT Manager role. You’ll play a crucial role in an agile project management environment to drive digitization transformation initiatives across different technologies and applications to improve our customers' journey. This is a fantastic opportunity for anyone who wants to push your boundaries and be part of the team to create the next-generation FinTech business.

What you need to do

• Lead the team on works/projects, overseeing progress towards goals, and coaching team members as needed.
• Enforcement of project discipline, monitoring of project quality, prioritization of project requests and reporting of project status
• Participate in all phases of the SDLC and carry out professional coding on business logic, data modelling and API development
• Actively support a quality automatic testing solution for various environments
• Assure product quality in terms of functionality, performance, and usability
• Follow best practices, maintain and support the application services with high stability to sustain business operations

• Degree in Computer Science or related disciplines
• Ideally 5+ years of experience in commercial software development
• Strong command of Python and familiar with Django frameworks
• Experience with SQL and relational database / REST APIs / SaaS platform and authentication is an advantage
• Experience with source control like Git, or GitLab
• Familiar with Mac OS, Linux

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Our client is a large Investment Bank is looking to hire  IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 3 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 1 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 4 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 2 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Responsible for supervising company's system infrastructure which including network security, system administration as well as system back-up and recovery.
• Responsible to supervise the technical services team for helpdesk supports and IT operation management.
• Responsible for IT problem management process to mitigate technology risk.
• Responsible for IT asset management and control.
• Identify opportunities for improvement through regular review of IT processes and implementation of approved changes.

Job Requirements

• Degree in Computer Science or related disciplines.
• At least 12 years relevant IT experience in which 3 years are at managerial level.
• Proven experience in supporting firewall, anti-malware, SSLVPN and intrusion protection system.
• Familiar in IT security area such as network security, cyber security, encryption methodologies, IT security audit and risk assessment.
• Proven experience in server administration (Windows platform and SQL Server).
• Sound knowledge in SAN storage and network back-up & recovery.
• Experience in AS400 administration is an added advantage.
• Excellent leadership skills with the ability of leading IT projects to cope with various system initiatives and support the Company’s growth and development;
• Able to work independently and under pressure to meet tight timeline;
• Strong analytical and problem-solving skills with the ability to integrate and make recommendations on various sophisticated IT / business solutions;
• Experience in cloud technology
• Good command of spoken and written English and Chinese.
• Excellent communication, negotiation and presentation skills in dealing with technical and non-technical parties.
• Self-motivated, confidence and result oriented.
• Good teammate with excellent interpersonal skills.
• Project management skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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