Come Innovate Motion with us

Johnson Electric is hiring an experienced mechanical engineering manager to:

• Support for the implementation of Siemens PLM;

• Standardization of machines parts and components, improve existing workflows and system;

• Work on continuous improvement projects to improve machine design capacity.

Your responsibilities will be to:

• Develop JE standard libraries for automation and machinery. Work with machine design teams to complete standardization for purchasing parts and machining parts. Design standard modules for machines.

• Introduce new technologies to improve existing design capability. Deep dig to improve process engineering related stuff.

• Drafting content of machinery Design Handbook. Design workflow for machine manufacturing operations includes machining, assembly, debug and buy-off. Checking accuracy of SSG item, Library item and PCP.

• Design 3D review, Safety assessment and other machine building related processes to improve efficiency and productivity.

• Provide training to junior Design engineers, selected assembly technician and dedicated trainee on Design handbook and PLM.

Requirements

• Degree or above in Mechanical/Automation Engineering or related disciplines.

• At least 8 years working experience in Machine design, Machinery Manufacturing Process Engineering, Automation Design or similar field.

• Experienced on doing standardization for machine components, machine building processes.

• Have experience to work on Siemens PLM and build standard parts and machinign parts library.

• Solid experience to use Solidedge along with Siemens Teamcenter

• Strong detail oriented, problem solving and drive continuous improvement in existing working processes.

• Excellent communication and analytical skill to work with different cross functional teams.

• Good command on verbal and written English and Chinese.

• Work location: Jiangmen, Guangdong (Hostel provided) 

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

Guidepost Family Club

Guidepost Family Club (GFC) is an oasis for early education and a community hub for young families.  The Guidepost Family Club Causeway Bay features an indoor playground, a coffee shop, a communal space for parents, as well as 6 beautiful rooms spread across two levels offering programs for children between 6 months to 3 years old.  GFC also serves as the community hub for the entire Guidepost community of 11 campuses across Hong Kong and hosts community events, workshops, gatherings, to offer learning and connections for the whole family. 

Role Overview

The Campus Manager at Guidepost Family Club is the leader of our community and whom our campus team looks to for guidance.

The Campus Manager exercises discretion and independent judgment to set the strategy for and manage the operations of his or her campus. 

 

The Campus Manager is responsible for ensuring a high-quality learning experience for children and adults, curating and hosting engaging community events, fostering a collaborative, supportive work environment for all staff, and providing exceptional customer service.  In addition, the Campus Manager is responsible for ensuring the campus meets profitability targets by driving enrollment, retention, managing expenses and ensuring the best customer journey for the entire Guidepost community.

Core Job Responsibilities

Manage Campus Operations

• Oversees day-to-day campus operations
• Be responsible for the daily campus operation of the campus and perform daily administrative services.
• Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program
• Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc
• Utilize customer relationship management (CRM) system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided
• Build a rapport and maintain ongoing relationships with all families
• Maintain the campuses and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment. Ensure the campus environmental ways looks clean, orderly, and welcoming

Community Building

• Spearhead the organization and execution of community events, workshops, and gatherings. Facilitate a calendar of engaging activities that cater to the interests and educational goals of our families across our network.
• Foster a welcoming environment that encourages parental involvement and creates opportunities for families to connect with each other and with the Guidepost community at large.

Ensure Program Quality

• Directly oversee and manage program quality & collaborate with Montessori Mentors to ensure quality implementation of Montessori pedagogy, curriculum, and programs that meets Guidepost Montessori’s standards
• Supervise, mentor and develop staff to ensure teaching quality and operation efficiencies
• Hold regular group and one-on-one meetings with campus staff, as needed for culture building and program quality

Provide Exceptional Customer Service

• Lead parent events (e.g. Parent Information Evenings; Children’s Night; Coffee Chats)
• Ensure frequent, high-quality parent communication from teachers and other administrative staff, monitoring and providing feedback with regard to quantity, quality, tone and style
• Maintain a presence and interact with parents during pick-up and drop-off times
• Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM or other platforms
• Act as an ambassador for the center

Drive Campus Profitability

• Drive enrollment and student retention in all programs
• Effectively assess and mitigate risks that could impact the center
• Manage annual and monthly budgets by tracking of enrollment goals, as well as other key financial reporting items
• Identify business needs and growth opportunities, collaborate with different parties on campus events
• Liaise with Director of Family Club to track enrollment goals, as well as other key financial reporting items and ensure campus is on-track to meet or exceed profitability targets
• Participate in regular meetings with the regional management team

Qualifications

• More than 3 years of substantive leadership and management experience in schools, education centers, retail, restaurants, or hotels. 

• Proven experience in community engagement, event management, or a related field.
• Strong interpersonal and communication skills, with an ability to engage a diverse group of individuals and build lasting relationships.
• Fluency in spoken and written English is a must.  Candidates also with fluency in  Cantonese and/or Mandarin will be prioritized.
• Computer savvy and can learn new software and programs with ease
• Organized with good time management and have a keen eye for detail
• Able to work under pressure, follow instructions, and meet tight deadlines
• Ability to embrace and exemplify Guidepost Montessori “Core Value"

School Holiday

Medical Insurance

We are seeking a passionate, motivated and resourceful Account Manager to join the Client Services team, responsible for developing and managing the relationship of key corporate accounts and ensure the existing contract is successful and grows in revenue and profitability through successful and deep relationship with the clients and close monitoring and management of the local team.

The role will also be a key support to the operations in the region. This will be a key role to ensure that central functions such as Quality Assurance, Training, MAID development, content generation and management, and the Ten culture are adopted as best practice in the region.

Who are we?

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Key responsibilities

Relationship Management / Business Partnerships

• Build strong and trusted relationships at all levels with our key account client organisations, from board level to account managers, operational teams and customer facing staff.
• Act as the primary relationship owner for your assigned portfolio of top tier client accounts. 
• Develop and nurture business partnerships to secure a long term growth.
• Ensure that we over deliver on our contractual commitments to maintain client loyalty and be a key influence within the clients business for strategic decisions connected to their customer engagement and retention goals.
• Identify leads for contract growth opportunities with the aim of always being one step ahead of the client in recognising where Ten can make a contribution to their aims.

Day to Day Account Management

• Manage any day-to-day queries/issues with the Client promptly.
• Intervene in any member satisfaction issues to ensure they are solved quickly and to minimise any damage at the account level.
• Work closely with the operational team to ensure they are clear on the evolving requirements and service levels of all corporate accounts.
• Provide accurate management information reports on time accompanied by a positive commentary reinforcing the value of the service, and run effective monthly review meetings and Quarterly Business Reviews.
• Ensure invoices are well managed, allowing for payment to be made on time and according to the contract schedule.
• Support the RFP process for contract renewal.

Business Analysis

• Undertake data and analysis of our offering to competently manage each corporate account, ensuring we optimise the service and have strategies in place to drive the key metrics of each account.
• To quickly understand and analyse data relating to new accounts and their operational delivery requirements in order to translate findings clearly and concisely to colleagues.
• Suggest solutions and improvements to manage highlighted issues through data analysis, and manage the implementation of solutions across the business and with the client organisation.

Marketing Management

• Develop and implement profitable and appropriate marketing programmes within your accounts to drive engagement.
• Work collaboratively with key departments such as Content and Propositions to design strategies to grow our digital footprint, embracing technology and enabling Ten to deliver the best possible service.
• Identify opportunities to grow the size and value of the contract, and to follow through on these, setting an example which other team members follow.

We are looking for:

• Client facing experience across regional markets
• Managerial experience across senior stakeholders
• Excellent communication abilities and presentation skills (includes business writing expertise, delivering PowerPoint presentations and negotiation skills)
• A highly numeric mind and a love of data
• Ability to work under pressure and to tight deadlines
• Great commerciality
• Relationship building with proven success in developing and maintaining long-term business relationships with key clients

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience, plus performance-based bonus.
• Remote work arrangement (T&Cs - within Malaysian borders)
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Commitment to Diversity

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

About the Role

As a Senior System Engineer, you’ll play a key role in delivering modern datacenter services and solutions, able to coordinate turnkey and largescale projects including internal technical resource and external partners to complete project statement of work and milestone within budget and timeline with customer's satisfaction.

In this role, you’ll have the opportunity to conduct Technical Proof of Concept, Demonstration & Presentation on the supported products & solutions. Our team is seeking a promising candidate to join them.

该职位将在担任及提供现代数据中心服务和解决方案方面发挥关键作用，协助协调现代化数据中心和大型项目实施，包括调配内部技术资源和外部合作伙伴，以及管理项目工作里程碑，按时完成项目并让客户满意。

Responsibilities:

• Assist Account/Product Managers in providing presales technical support and delivering deep dive product demonstrations to clients and business partners

• Prepare and refine technical RFP/RFI responses

• Solution planning and design

• Deliver datacenter and hybrid solutions and services

• Deliver training to partners on products solution

• Conduct client demonstrations and presentations

• Coordinate and manage technical validation events (POC) and assets

• Resolve project issues, review and control project activities

• Recommend and influence market content

• Perform other related duties as assigned

• Travel to Macau may be required

职责:

• 协助客户经理和方案解决经理提供售前技术支援
• 向客户和业务合作伙伴提供更深入的解决方案演示
• 准备和回应相关RFP 解决方案请求建议书
• 解决方案规划和设计
• 提供数据中心和混合云解决方案及专业服务
• 为合作伙伴提供产品解决方案培训
• 向客户演示, 演示演讲产品和解决方案
• 协调和管理产品测试 (POC) 
• 解决项目问题、审查和控制项目活动
• 推荐信息技术市塲最佳实践解决方针
• 履行指定的其他相关职责
• 可能需要前往澳门工作或参与会议

Knowledge, Skills and Experience:

• Knowledge in general system infrastructure technologies including Storage Area Network, backup and recovery, virtualization, infrastructure-related, cloud computing, automation and container technologies

• Knowledge of vendor products, such as HPE, Redhat, and Veeam will be an advantage

• Ability to troubleshoot and solve technical problems

• Strong interpersonal and presentation skills with the ability to interact effectively with all levels of management.

• Self-motivated, flexible and sensitive to clients’ needs and concerns

• Able to work in a multi-task environment and handle a high volume of requests, specifically unplanned/unscheduled requests.

• Able to execute instructions and to request clarification when needed

• IBM DB2、Oracle、IBM MQ、AIX、MCSE, Certified Linux Professional, CCNA or CCNP is a plus

技能和经验：

IT基础建设高级工程师需要良好的 IT 基础架构知识和实施技术，包括存储区域网络、备份和恢复、虚拟化、基础设施相关、云计算、自动化和容器技术

• 需要对解决方案整合项目有深入知识如存储区域网络, 备份和恢复数据库, 云计算等
• 具有排除故障和解决技术问题的能力
• 良好的社交和表达能力，能够简单地表达复杂的技术亦能够与各级领导沟通互动。
• 能自我激励和有灵活工作的能力
• 能够执行指令和有效地执行多于一项任务并能够处理大量请求
• 具備數据載認證如IBM DB2, Oracle, IBM MQ, AIX, MCSE、Linux 专业认证、CCNA 或 CCNP 优先

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

The Role:

Ever since, we have expanded rapidly across the APAC region in Hong Kong, Macau, China, Singapore, Thailand, Cambodia, India, and South Korea and continue to have very ambitious growth plans in new markets for 2023 and beyond.

The Customer Supply Chain Manager will work hand-in-hand with internal sales and in-store teams as well as E-commerce partners, driving our operational execution and supply chain service levels. Building up the processes required for best in class operational efficiency, ensuring we have the right stock at the right time and we are exceeding our customers’ expectations in terms of accuracy and speed.

We are looking for someone who is an excellent communicator and relationship builder, who is willing to roll up their sleeves and get stuck into operational detail but can also identify and address long-term challenges in a fast-growing business.

Role Accountabilities:

• Communicate Supply Chain updates in a pro-active, informative, and collaborative manner to manage expectations for new stores, new products, marketing activity, operational delays, out of stocks, etc.
• Manage daily operational concerns and priorities at APAC Warehouses, working collaboratively to fix underlying issues and ensuring SLAs are met
• Manage B2C flows, ensuring all orders are flowing correctly through our systems and being dispatched and delivered to our customers on time and in full.
• Validate daily replenishment stock orders to our stores, ensuring great on-shelf availability through optimised inventory controls and 3PL on-time performance.
• Provide first line support for all retail operations queries including POS expertise, facilities/maintenance issues, stationery and hygiene product orders.
• Provide support to Regional Supply Chain lead and the sales team on the performance of the day-to-day operations and operational concerns.
• Understand operational weaknesses and highlight/implement solutions to improve customer service and delivery efficiencies.
• Validate the order request and manage the order fulfilment for Retailers.  
• Prepare CSC service performance dashboard, New Product Launch run-rate, ad-hoc reports and presentations on request.
• Review and setup process flow, and support the system implementation if needed.

Reporting Relationships:

• Reporting into the Regional Supply Chain lead
• Supporting the regional sales functions as the first of point of contact on order management queries.

Key Selection Criteria:

• A strong educational background
• At least 4+ years of experience in supply chain management role including order management.
• Experience working with logistics providers and able to demonstrate experience in driving operational performance improvement.
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
• Showing outstanding attention to detail, identifying, and addressing anomalies quickly
• Understanding and commercial awareness of the total supply chain including supply and demand planning.
• Experience with an ERP, WMS and POS system is a must, someone IT savvy who is able to bring experience of improved information sharing.
• Strong Team player, an entrepreneurial flair, real commerciality, great relationship building abilities and improving customer relationships.

Job Purpose:  

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities:

• Assist Account/Product Managers with qualification of opportunities by providing presales technical support
• Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.
• Delivers training to partners on products solution.
• Contribute to and refine technical RFP/RFI responses
• Customer demonstrations and presentations
• Coordinating and managing technical validation events (POC)
• Coordinating and managing POC assets
• Participating in conferences, shows, exhibitions when appropriate and requested
• Recommend and influence market content.
• Performs other related duties as assigned.

Knowledge, Skills and Experience

• Requires an in-depth knowledge of vendor products and general networking technologies including TCP/IP, DNS (UNIX) Admin, and experience with switches, routers, and firewalls in Intranet/Internet environments.
• Good Network & Security knowledge
• Strong interpersonal and presentation skills, with ability to articulate complex technology simply.
• Ability to troubleshoot and solve technical problems.
• Self-motivated and flexible.
• Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.
• Able to execute instructions and to request clarification when needed.
• Able to exhibit ability to be sensitive to the needs, concerns, and feeling of others.
• Able to interact effectively with all levels of management.

售前技术顾问 – IT基础建设团队

职责：

• 协助客户经理和产品经理提供售前技术支援及制作物料清单
• 提供售前技术支援并向客户和业务合作伙伴提供更深入的产品演示
• 为合作伙伴提供产品解决方案培训
• 向客户演示和演讲产品
• 协调和管理产品测试 (POC)
• 参与会议、展览
• 执行其他相关职责

技能和经验：

• IT基础建设团队技术顾问需要良好的 IT 基础架构知识和对供应商产品（如 HPE、Lenovo、Veeam）和通用网络技术（包括存储区域网络、备份和恢复、虚拟化、基础架构相关和云计算）的深入了解
• 具备相关证书，包括但不限于：VCME、HPE ASE、Pure Storage Certifications
• 具备良好广东话及英语会话能力优先考虑
• 具备英语电邮沟通经验
• 曾于跨国企业工作为佳
• 良好的社交和表达能力，能够简单地表达复杂的技术
• 诊断和解决技术问题的能力，能自我激励及灵活工作
• 能够有效地执行多于一项任务并能够处理大量请求
• 能够了解他人需求，及与各级管理人员互动

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Our client, a leading banking company, is currently seeking to hire a IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the Threats & Vulnerability Management process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement.
• To support the new security tasks for new projects initiatives, such as SIP & XDR antivirus management, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.
• As SME on Cybersecurity services to collaborate with application team for project scoping and delivery.

A ). Knowledge, Skill & Attributes

• 2-3 year hands-on experiences on IT security tools and applications or software development.
• Knowledge of the DevSecOps or similar agile development.
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin.
• Following security best practices in performing tasks.

B). Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology.
• Fulfill HKMA ECF is preferable Training and Relevant Experiences.

C). Training and Relevant Experiences

• 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming and networking.
• Sound knowledge on Software Development Life Cycle.

D). Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client, a leading IT services company is currently seeking to hire an IT Support.

Responsibilities:

 

• Act as single point of contact for users for all IT Incidents and Service Request.
• Provide daily technical support to end user for desktops, laptops, printers, mobile devices, and other hardware, either in person or remotely.
• Install and configure software and hardware on Windows and Mac operating systems, ensuring that all systems are up-to-date and secure.
• Respond to incidents and requests in a timely manner and escalate complex issues to the appropriate team, keeping users informed of progress and ensuring that all incidents are resolved within SLA.
• Log, track, follow up, update and monitor issues logged into ServiceNow (ticketing system).
• Work closely with other Information Technology teams, including Technology Ops (Network Infra & Server), and Group Information Security teams, to ensure the seamless delivery of technology services, collaborating on projects and initiatives as required.
• Maintain an accurate inventory of all hardware.
• Part of internal IT projects, in charge of onboarding/offboarding of all IT projects and end-user computing services.
• Liaise with service providers and vendors.
• Convey issues clearly to next-level engineers or teams.
• Provide user training as and when required.

 

• Bachelor's degree in IT/Computer Science/Computer Studies.
• Minimum of 2 - 3 years of experience in in related field.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role.
• Fast learner with a positive working attitude.
• Possess analytical and problem-solving mindset.
• Strong sense of urgency, time-management and able to work under pressure.
• Good organization skills, with the ability to prioritize tasks accordingly, in a fast-paced changing environment.
• Good documentation and communication skills.
• Demonstrated ability to work independently, as well as within teams required.
• Excellent customer service skills, with the ability to communicate technical information to non-technical users in a clear and concise manner and build strong relationships with users.
• Proficient in English and Mandarin (reading, speaking, and writing).
• Good understanding of computer hardware and software, networking, and office equipment.
• Good knowledge of Microsoft products, E.G, Windows, Microsoft 365, Word, Excel, PowerPoint.
• Have experience in Windows Auto Pilot & MS MFA.

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Lead APAC Organic Social Media Strategy:  
• Management of our channels (LinkedIn, Instagram, Facebook, WeChat and more) in collaboration with global and regional team members
• Content creation 
• Social Calendar planning & development
• Reporting, analysis and optimization
• Support on market growth strategies
• Development of in-market growth strategies in collaboration with Market Leads and key stakeholders
• Identify channels and avenues for growth
• Strategy & content localisation for market specific needs
• APAC marketing calendar support:
• Supporting on industry speaking opportunities, event participation, content releases, news announcements, PR
• Internal communications and culture support:
• Content development and support for newsletters, announcements and events 
• Manage internal comms schedule with People team and key stakeholders
• Thought Leadership content support
• Working with agency business leads and key stakeholders to produce original thought leadership
• Oversee TL calendar and support on project management
• Quality control to ensure accuracy, design, brand voice and tone consistency
• Agency award submissions
• Partnering with client-facing teams on developing award-winning case study submissions

THE SKILLS WE’RE LOOKING FOR

• At least 5 years of experience in Marketing across APAC
• You’re a marketing generalist at heart, and you understand the critical role marketing teams have in positioning businesses for the future
• You are skilled at building relationships across disciplines within the agency as well as with notable partners in order to secure strategic marketing opportunities
• You are a confident speaker and can sell-in ideas
• You’re a skilled writer and content producer who can adapt your voice and writing style according to the task at hand, and you understand how to distill complex media and industry POVs into something compelling and distinct
• You are passionate, experienced, and knowledgeable about digital marketing, media, branding, consulting, technology and data – including all the important challenges and opportunities facing modern brands today
• You are willing to dig in during periods of rapid change and have an eye towards future-facing strategies that will strengthen our team’s regional and global approach
• Experience using design software including Adobe Photoshop, Illustrator and Premiere
• Fluent in Cantonese/Mandarin preferred

 

WHY ASSEMBLY?

• We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy hold cos.
• We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies.
• We care about social and environmental Impact – we have dedicated Impact Champions that collaborate globally to make sure we’re leaving the world better than we found it.
• We have an amazing group of employee resource groups committed to guiding the agency to become more inclusive, diverse, and representative of the world around us.

Sound like the right role for you? Click to apply now!

Our client, a leading jewellery company, is currently seeking to hire an Accountants & Finance Manager..

Responsibilities:

• Monitor and administer Accounts Department and the team.
• Inventory & Accounts Reconciliations including intra group of Companies.
• Day book vouching and Internal Audit on a regular basis.
• Attending and handling of quick queries related to Accounts & reports.
• Keep and maintain Investment records at the group level.
• Take care of routine, ad hoc activities.
• Co-ordinate and provide necessary reports and documents to Internal Auditor & Statutory Auditor as per auditor requirements and ensure timely completion of Audits.
• Maintained good PRO with all the bankers and ability to communicate and negotiate with the banks.
• Shipping Negotiation and coordination with concern department and Carrier.
• Review and prepare monthly management MIS.
• Monitor and keep necessary legal compliance update in respect of KYC / KYS/ AML etc.

• Qualified Chartered Accountant or equivalent degree and self-motivated to lead and handle the department.
• Through knowledge of handling Accounting of Partnership and Ltd Company.
• Should be Analytical, detailed Oriented and organized.
• Good Communication skill in English in writing & speaking. Native Language Knowledge is desirable.
• Positive, self-motivated, Possess Interpersonal Skills to coordinate between Intra Group of Companies across the globe.
• Computer literate – Advance knowledge of MS Office, Power Point. Knowledge of Tally Accounting Software and any other degree related to Accounts & Finance would be a plus.

The company and our mission:

BridgeU was founded with the belief that talent is equally distributed across the globe, but opportunity is not. We take pride in helping students discover and explore the best pathways available - wherever those opportunities may be. We help universities to discover and engage the schools and students that will contribute to their vibrant, diverse and successful programs and courses. We believe BridgeU has never been more critical to help students, schools and universities discover new opportunities globally and connect at a distance.

Today, BridgeU is the market-leading provider of university and career guidance software to international and globally-minded secondary schools. BridgeU is proud to work with secondary schools in over 300 cities across 140 countries. And, we partner with a growing number of leading universities, currently in 7 countries, to connect recruitment and admissions teams to the largest community of international schools available on one platform. Uniquely, BridgeU combines the culture and pace of a start-up with the support and stability of being part of Kaplan, part of one of the world’s largest and most diverse education providers.

Who you’ll be working with:

Our teammates are talented individuals who come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and kindness, which creates a work environment that helps enrich the product and support we provide to our customers.

We are remote-first but we do have offices in London and Hong Kong for those who wish to use them, as well as fully remote employees across 10 different countries. We also aim for team members to travel between our offices to have face-to-face time with one another to bond, work together and have fun.

As a Customer Success Manager at BridgeU, you will be a key player in ensuring the success and satisfaction of our school counsellor clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 120 schools. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams.

Responsibilities

School Counselor Impact:

• Work closely with school counsellors to understand their unique goals and challenges.
• Develop strategies to drive impact and ensure the effective utilisation of BridgeU's platform.

Caseload Management:

• Manage a caseload of 120 schools, providing proactive support and ensuring overall satisfaction.
• Build and maintain strong, long-lasting relationships with key stakeholders within client organisations.

Voice of the Customer:

• Act as the primary advocate for school counsellors within the organisation.
• Capture and document customer feedback, feature requests, and other insights to drive continuous improvement.

Renewals Process:

• Manage the renewal process for assigned schools, ensuring a smooth and positive experience.
• Collaborate with the sales team to identify upsell opportunities based on customer needs.

Retention Rates:

• Develop and implement strategies to maximise customer retention rates.
• Proactively address and resolve issues to mitigate the risk of customer churn.

Client Meetings and Record Keeping:

• Conduct regular client meetings in accordance with the Customer Success framework.
• Record all client interactions, feedback, and action items via Catalyst, our internal CRM system.

Qualifications:

• 1 year of experience in customer success or account management, preferably within the edtech sector.
• Proven track record of managing client relationships and driving customer satisfaction.
• Excellent communication, presentation, and negotiation skills.
• Strong organisational and time-management abilities.
• Familiarity with Catalyst or similar customer management tools is a plus.

What we’ll provide:

35k- 45k HKD per month

25 days annual leave per year plus bank holidays

Employer’s pension scheme

Opportunities for flexible working hours, encouraging everyone to have a healthy work-life balance

Company-funded social events

Investment in your professional development and opportunities for career progression

A comfortable and covid-secure office in Hong Kong

A range of attractive benefits and corporate discounts

Access to confidential counselling as well as financial and legal advice from our Employee Assistance Programme

An open and democratic work culture where everyone can contribute, learn and teach

Company-paid subscription to Calm

Personal development: the company can fund books, courses and conferences that can help you learn and grow.

Equal Opportunities

We are a global team with a global mindset, cherishing and protecting diversity as one of our core values. We are always looking to diversify the talent in our team.

Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, belief, marriage or civil partnership. If you feel you don’t quite meet all the criteria in the job spec but have the potential to do the role, we’d still love to hear from you.

Key Responsibilities: 1. Project Management: Lead the planning, execution and monitoring of technology transformation projects, ensuring adherence to project scope, timelines, and budget. Define project objectives, success criteria, and deliverables, and manage expectations of stakeholders. Develop and maintain comprehensive project plans, including resource allocation, risk mitigation strategies, and issue resolution. Coordinate and collaborate with cross-functional teams, vendors, and external partners to ensure effective delivery. 2. Technology Transformation: Drive the implementation of cutting-edge technology solutions and methodologies in alignment with industry best practices. Collaborate with technology and business stakeholders to identify and prioritize strategic initiatives, ensuring they align with the overall technology transformation roadmap. Manage the integration of new systems, applications, and platforms, ensuring seamless transition and minimal impact on business operations. 3. Risk and Change Management: Identify, assess, and mitigate project risks, issues, and dependencies, escalating as appropriate. Develop and implement change management strategies to ensure the successful adoption of new technologies by end-users. Monitor and report project progress, providing timely updates on key metrics, milestones, and budget utilization to relevant stakeholders. Conduct post-project reviews to identify lessons learned and areas for process improvement. 4. Team Leadership: Provide leadership, guidance, and mentorship to project team members, fostering a collaborative and empowering work environment. Foster strong relationships with internal and external stakeholders, ensuring effective communication and collaboration throughout the project lifecycle. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred). Minimum of 10 years of experience in project management, specifically in technology transformation initiatives within the financial industry. Demonstrated success in leading high-impact projects, preferably with experience in large-scale application development and integration. Strong understanding of project management methodologies (e.g., Agile, Waterfall) and the ability to tailor them to the organization's needs. Proven track record in managing complex dependencies and risks, driving change management, and delivering projects within scope, budget, and timeline. Exceptional communication, negotiation, and influencing skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Project Management Professional (PMP) certification or Agile certification is a plus.   If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put Application Project Manager - Leading Financial Institution in the subject header. Data provided is for recruitment purposes only.                      _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371)  We are also seeking top-calibre candidates for the following exciting roles: 1) Database Administrator (Leading Investment Bank) 2) Security Architect - Leading Investment Bank 3) IT Support Engineer - Top Investment Bank

Key Responsibilities: 1. Project Planning: Collaborate with stakeholders to define project objectives, scope, and deliverables. Develop project plans, timelines, and resource allocation in alignment with organizational goals and constraints. Conduct regular project status meetings and communicate progress to stakeholders.   2. Team Leadership: Lead internal and external teams of software developers, engineers, QA specialists, and other technical professionals to ensure successful project delivery. Provide guidance and support to team members, fostering a collaborative and productive work environment.   3. Resource Management: Efficiently allocate resources and coordinate tasks to optimize project outcomes. Identify and mitigate risks and challenges that may impact project timelines or quality. Continuously assess and adjust resource requirements based on project progress and changing needs.   4. Communication: Act as a liaison between technical teams, product owners, business units, and other relevant stakeholders. Facilitate effective communication to ensure alignment, resolve issues, and maintain a high level of transparency throughout the project lifecycle.   5. Quality Assurance: Implement quality management processes and best practices to ensure software products meet defined requirements in terms of functionality, performance, security, and scalability. Oversee testing and validation activities, including test planning, execution, and defect management.   6. Change Management: Develop change management strategies to minimize disruption and maximize user adoption when implementing new software solutions. Coordinate with business units to define training and support requirements, and ensure successful deployment and adoption of software products.   Qualifications and Skills: Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus. Proven experience as a Technical Software Delivery Manager or similar role within the financial services industry. Strong understanding of software development methodologies and practices, including Agile and Waterfall. Solid technical background in software development, with proficiency in programming languages, databases, and web technologies. Exceptional project management skills, with a demonstrated ability to successfully deliver complex software projects on time and within budget. Excellent leadership and team management capabilities, with the ability to inspire and motivate a team to achieve common goals. Exceptional communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical and problem-solving abilities, coupled with a proactive approach to decision-making. Certification in project management (e.g., PMP) or Agile methodologies (e.g., Scrum Master) is highly desirable.  If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put Technical Software Delivery Manager - Leading Financial Institution in the subject header. Data provided is for recruitment purposes only.                      _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.  Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371)  We are also seeking top-calibre candidates for the following exciting roles: 1) C# .Net System Analyst – Financial Institution 2) Front End developer – Leading Prop Trading Firm 3) Senior Data Analyst - Leading Financial Institution (Greenfield Client Data Project)

Responsibilities: Independently handle full sets of accounts, including the preparation of vouchers, general ledger, reconciliations, schedules, and management accounts. Manage daily accounting functions, treasury, and cash management. Collaborate with business units and internal teams on finance and accounting matters. Participate in the preparation of interim and annual reports, including the creation of audit schedules. Assist with company secretarial and regulatory compliance matters, such as the preparation of announcements and circulars. Liaise with auditors, bankers, and other professional parties. Perform ad hoc assignments and other duties as required. Job requirements: Degree/diploma in accounting, with a minimum of 3 years of working experience. Ideally, candidates should have at least 3 years of experience in handling full sets of accounts. Proficient in written and spoken English and Cantonese.

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Ensure all reports are complied with updated accounting standards
• Ensure all reports are complied with the listing requirements
• Ensure all reports are complied with all kinds of covenants
• Liaise with external auditors and professionals
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Handle ad hoc tasks as assigned from time to time

• Bachelor degree or above in Finance, Accounting or related disciplines, or equivalent qualifications at HKQF level 5, with CPA qualification
• Minimum 10 years relevant working experience, with experience in working at Big 4 firms is an added advantage
• Candidates with management experience is preferred
• Candidates with listed company is preferred
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially
• Good interpersonal and communication skills

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits