About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically. 

Position Duties

• Focused on Renewing our current clients based on their subscription
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
• Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Spoken and written fluency in English, Mandarin and Cantonese is required
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience in customer retention of current customers
• Zendesk experience preferred
• Always looking for ways and opportunities to improve the client experience

• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Up to 3 days of work from home per week
• A pool of HKD 7,000/year of Health & Benefits
• A great and vast high floor corner office in the heart of Central with an amazing view over Hong Kong and the mountains

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.

As a deliberately multicultural team, our team comprises more than 15 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The Trader is a senior level position responsible for overseeing a trading book and managing book risk, in coordination with the Trading team. The overall objective of this role is to ensure book trades deliver on budgeted revenues, and to coordinate with key stakeholders to develop the trading franchise.

Responsibilities:

• Oversee a trading book and generate revenues and manage risk for the respective business
• Coordinate with Sales, Research, CMand and other organizations across Markets and Securities Services and the broader business
• Trade a book and deliver on budgeted revenues and manage book risk
• Establish and maintain key relationships to deliver trades to the desk
• Anticipate client demand in each respective product/market
• Coordinate with desk analysts as needed and with sales to develop the franchise
• Leading strong governance and controls:
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Adhere to all policies and procedures as defined by your role which will be communicated to you
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in a related role
• Knowledge of respective products and clients
• Required licensing and registrations as applicable
• Advance analytical and numerical competency
• Consistently demonstrates clear and concise written and verbal communication
• Effective interpersonal skills to develop and maintain relationships with internal and external stakeholders
• Ability to analyze and pitch situations and determine suitable counterparties
• Knowledge of Bloomberg, booking systems, trading protocol, closing technicalities

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the role

We are looking for a diligent and proactive Officer - Credit Administration. This role reports to the Associate Director of Credit Administration to ensure the necessary documentation is properly executed to protect the platform and relevant stakeholders’ interest and that all condition precedents comply with the approved terms & conditions.

What you need to have

• Ensure availability of credit facilities strictly comply with established credit policies, guidelines and approved terms and conditions, as well as regulatory requirements;
• Perform credit administration functions including preparing and reviewing standard credit facility letters and loan documentation;
• Follow up and ensure proper execution of facilities letters and loan documents to protect the interest of the platform and relevant stakeholders;
• Perform day-to-day and ad hoc tasks of risk-related function and work pro-actively with internal and external business partners to ensure efficient delivery of services;
• Work with internal and/or external legal & compliance personnel to ensure a standard of documentation is compliant with the latest legal and regulatory framework.

• Higher diploma or above in Finance, Accounting, Business Administration or related discipline;
• Knowledge and experience in handling loan documents and collaterals, as well as acquainted with the workflow of credit facilities drawdown/operation;
• Fluent in both spoken & written English and Chinese (Cantonese and Mandarin);
• A team player with strong interpersonal and communication skills;
• Self-motivated, proactive and results-oriented;
• Detailed-mind, able to work at a fast pace and multi-tasking for efficient results;
• Strong analytical mind and able to provide effective solutions to support internal and external business partners in achieving business targets while maintaining good credit quality in terms of legal documentation execution.

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Job Responsibilities:

• Responsible for the overall HR operations and functions of the organization
• Develop and implement HR policies and procedures to ensure compliance with employment laws and regulations
• Oversee the recruitment and onboarding process, including job postings, candidate screening, interviews, and job offers
• Manage employee benefits and compensation, including payroll administration and leave management
• Handle employee relations, performance management, and disciplinary actions
• Coordinate and conduct training and development programs for employees
• Manage employee engagement initiatives and events
• Ensure HR data accuracy and maintain HR records and documentation
• Provide HR advice and support to management and employees

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum of 5-7 years of experience in HR roles
• Strong knowledge of Hong Kong employment laws and regulations
• Experience in full-cycle recruitment, including candidate sourcing, screening, and interviewing
• Solid knowledge of HRIS systems and Microsoft Office applications
• Excellent communication and interpersonal skills
• Strong leadership and people management skills
• Ability to handle multiple tasks and work under pressure
• Fluent in English, Cantonese, and Mandarin

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

Seeking for a QA Manager with great interest in developing their career in a stable and sizable, reputable manufacturing company. 

At VitaGreen Group, quality management is one of the most important processes, ensuring that both raw materials and finished products maintain the highest standards of quality. You will be supervising and managing work allocation of the team members to ensure that the resources are well spent. Moreover, you will be also engaging in Quality Management System Implementation, reviewing process of GMP documents, sampling and testing of various materials. If you’re passionate about furthering your career in a robust and respected manufacturing environment, we’d love to hear from you.  

• A Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmacy, Pharmaceutical Studies or Science related disciplines
• Having at least 8 years’ experience in pharmaceutical or FMCG industry, with at least 3 to 5 years in a managerial role
• Attentive to details, mature, independent, strong analytical and problem-solving skills, work well in a team
• A good team player and willing to learn to develop yourself
• Particularly interested in growing yourself in a stable manufacturing environment
• Good communicator with other teammates
• Candidates with less work experience will be considered as Quality Assurance Assistant Manager

• Casual Dress Code: Freedom to dress comfortably at work
• Health & Wellness: Comprehensive health insurance (available on the first day of work)
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong
• Annual Health Check-ups: Regular health screening at no cost
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave
• Company Discount: Reduced prices on company products and partnered restaurants and stores
• Growth: Rapid growth opportunities for strong performers
• Great Opportunities: Chance to work on cutting-edge marketing projects

Seeking for a Senior / QC officer with great interest in developing their career in a stable and sizable, reputable manufacturing company.

At VitaGreen Group, quality management is one of the most important processes, ensuring that both raw materials and finished products maintain the highest standards of quality. If you’re passionate about furthering your career in a robust and respected manufacturing environment, we’d love to hear from you.

From day-to-day, you’ll...

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc;
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way;
• Devise and review GMP documents such as various material specifications, SOPs, training materials;
• Review and manage various Batch Production Records, various record forms & test reports;
• Involve in various validation activities, equipment calibration activities and product stability studies;
•  Assist in EM / compressed air and purified water monitoring program
•  Provide and maintain training program for all QC staff with preset schedule;
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.

• Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines.
• Having at least 3 years’ experience in pharmaceutical industry
• Experience in chemical analysis of TCM and/or pharmaceuticals, and preferably with microbiological analysis experience.
• Familiar with PIC/s GMP is an advantage.

• Casual Dress Code: Freedom to dress comfortably at work.
• Health & Wellness: Comprehensive health insurance (available on the first day of work).
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong (< 45 from HK island).
• Annual Health Check-ups: Regular health screening at no cost.
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave.
• Company Discount: Reduced prices on company products and partnered restaurants and stores.
• Growth: Rapid growth opportunities for strong performers.
• Great Opportunities: Chance to work on cutting-edge marketing projects.

And more!