At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

• Be a key contributor of the team to support various investment fund projects and initiatives for Unit-Linked and pension business

• Prepare various reports, sales support materials and marketing materials, covering areas of fund performance, fund monitoring, corporate actions, fund investment related projects & events, etc.

• Prepare regular investment market update write-up for various sales channels and customers

• Assist in fund selection, review and monitoring and due diligence tasks

• Assist in launch of investment related marketing events & campaigns

• Prepare materials for management presentations and regulatory meetings

• Support the team administrative works

Minimum Job Requirements:

• University graduate in Business, Finance and/or related discipline are preferred

• 1 to 3 years of experience in Financial Institutions

• Demonstrate accountability and initiative at work

• Possesses the ability to work flexibly with internal and external stakeholders to deliver team objective timely

• Passed the paper 1,3,5 of the Insurance Intermediaries Qualifying Examination (“IIQE”) and/or MPF Intermediaries examination is preferred

• Good command of Microsoft knowledge, especially in Excel and PowerPoint

• Fluent in Cantonese & spoken English and written Chinese & English

You are required to obtain relevant licence(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Product Development

• Propose and develop multi-asset fund solutions to grow AIAHK’s investment-linked and pension business through partnering with AIAHK’s MPF & ILAS teams as well as Group Investment’s Unit-linked and Pension Business team in Singapore.
• Draft and present fund product proposal to enhance AIMHK product range and competitiveness. 

Product Management & Coordination

• Coordinate internal departments and external parties in relation to the development and ongoing management of AIMHK’s fund products.
• Act as a de-facto project manager to plan, manage and coordinate new fund launching as well as existing fund revamping processes.

Product Communication & Advisory

• Represent AIMHK to communicate fund product features to internal agents, external brokers and end-customers through face-to-face meetings and virtual media.
• Lead the development of AIMHK's product brochure, fund factsheet, investment-related marketing collateral & training materials.

Product Intelligence

• Act as a specialized source of market intelligence on competitors’ product feature and fund performance as well as trends of new product development.
• Compile and analyze market intelligence on competitors' product positioning and features.  Update senior members of AIMHK and other stakeholders of AIAHK on the development of fund industry's competitive landscape. 

Stakeholder Management

• Establish good rapport with stakeholders within AIA Group, including AIAHK (e.g. ILAS & MPF teams), Group Investment (e.g. GULPB) and AIAIM in Singapore. 
• Provide investment fund related supports to the AIAT and ILAS teams of AIAHK. 

Minimum Job Requirements:

• At least 15 years of experience in fund product development, investment research, asset management and/or investment advisory.
• Postgraduate qualification in Finance, Economics or business-related subjects.
• Investment-related professional qualification (e.g. CFA or CAIA).
• Holders of SFC license 1, 4 or 9.
• Good understanding of MPF and SFC fund-related regulatory frameworks.
• Knowledge of retail financial markets and wealth management products.
• Strong presentation and report-writing skills.  Fluency in Mandarin, Cantonese and English.
• Ability to translate competitive landscape of fund industry into AIMHK’s business strategy and product positioning.
• Good team player with strong coordination skills to work with colleagues from various cultural background.
• In-depth understanding of fund analytic tools such as Morningstar, Bloomberg and/or Lipper.
• Experience in managing project-based works.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Role:

• The objective of this role is to work closely with the HR Team in assisting the full spectrum of frontline recruitment activities including but not limited to cv screening, managing job posting status from job boards, and interview arrangements. You will also be responsible for providing support in data entry, document filing, and verifying attendance information for employees to the HR Department as assigned.

if you are...

• Undergraduates in the final or penultimate year, preferably with a major in Human Resources Management, or other Business-related disciplines
• Detail-minded, proactive, with good communication skills
• Having a strong interest in people-related matters
• Immediate availability is highly preferred
• Able to work at least 3 full working days per week (Part-Time) or at least 3 months (Full-Time)

We will offer you…

• Free and surprisingly convenient shuttles from the city centre all around Hong Kong.
• Attractive staff purchase discount to experience our quality products and other partnership brands.
• A Career opportunity with the market leader in the health product sector.
• Casual wear every day to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Rapid growth opportunities for strong performers

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsibilities:

• Perform experience studies to gain insights from claims and lapse experience.
• Understand market, regulatory and competitive trends and their developments, produce insights to the business for the implications.
• Conduct technical research for product development initiatives.
• Develop Business Line strategies and plan with Business Development and deliver Business Line strategies and initiatives base on data-driven insights.
• Cascade & manage strategies and targets through Business Line unit scorecard and team target setting.
• Manage and track team performance and effectively communicate areas of improvement.
• Research and benchmark best practices to seek new ideas from inside and outside the unit / organization and identify innovative solutions
• Analyze market / industry trends and changes, utilize visualization tools to synthesis data and draw conclusions to make recommendations for senior management.
• Support Business Line strategies implementation and participate in ad-hoc projects.
• Contribute to developing a continuous improvement culture across Business Line Operations. 

Requirements:

• A Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics or equivalent;
• Insurance/Reinsurance pricing experience of the Hong Kong market is required.
• Proven commercial and technical skills in Health & General Insurance product design and pricing.
• Strong communications skills

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Support and coordinate the Operational Risk Committee and other relevant management committees
• Partner with risk owners to drive the identification and assessment, management and response, monitoring, and controls of operational risks on key initiatives and projects
• Coordinate with risk owners to conduct risk and control assessment, perform independent operational risk assessment and provide quality assurance on the effectiveness of key controls
• Assist in preparing regular risks reports to ensure key operational risks are appropriately addressed in Risk Committees
• Lead and manage the operational risk incident reporting.  Ensure operational risk incident is well managed and mitigation/preventive actions have been implemented.
• Promote a strong risk awareness and culture through regular communication to staff and distribution channels and delivery of training
• Be a key player of the Outsourcing Committee & Outsourcing  Workgroup to provide advice to local functions on key matters / assessments related to outsourcing arrangement from operational risk perspective and prepare meeting materials and minutes
• Ensure adherence to group and company policies and standards
• Support the implementation of Operational Risk Management Framework and Risk Taxonomy as directed by AIA Group from time to time.
• Support and coordinate the Risk Management & Compliance Certification, Control Environment Assessment, Operational Risk Charge Assessment
• Support relevant reporting in operational risk related systems (e.g. eGRC, TPMS, IRIS).  
• Support the Own Risk and Solvency Assessment (ORSA) process related to Operational Risk and develop tools to quantify the top risks for prioritization
• Support the ESG-related matters from Operational Risk perspective
• Conduct timely and accurate communications to various stakeholders such as internal parties, Group Office, regulators, auditors, etc

Minimum Job Requirements:

• A Bachelor degree in Business Management/ Economics/ Finance and Accounting.
• At least 8 years of Risk Management/ Internal Audit/ Compliance experiences in life insurance/ financial industries. Candidates with more experience will be considered as Principal (Senior Manager Level).
• Knowledge of insurance business operations.
• Work independently and be able to lead/facilitate projects and business initiative.
• Critical thinking and ability of influencing
• Multi-tasking ability and problem-solving ability
• Excellent communication skills, both verbal and written.
• Be a good team player.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Handle general inquiries raised and logged through case management via employee portal
• Provide advice and guidance to employees on standard policy matters
• Facilitate onboarding and off-boarding activities
• Process grievances and complaint cases
• Improve knowledge articles, and identify process and operation improvement opportunities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Handle order processing and enquiries from internal or external parties
• Perform administrative support to the team including sales and service order data entry and document filing
• Coordinate with logistics team for delivery arrangement

• Fresh graudates are welcome
• Minimum 1 year of sales administration experience/ customer service role preferred but not a must
• Proactive and willing to learn
• Proficient in Microsoft office
• Proficient in written and spoken English and Chinese
• Customer-service oriented and respond to queries with good business email/ message etiquette

Your ZEISS Recruiting Team:

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Actuarial Valuation: Support to manage the IFRS 17 financial reporting on a regular basis, ensure detailed analysis on the movements in key financials and identify the underlying key drivers for the financial results; Support to manage the auditor engagement for regular reporting
• Financial Management: Support to prepare the annual budget exercise, perform regular forecast on financial KPIs, highlight the risks and opportunities as part of financial management for meeting Group’s financial objectives; Assess the impacts from assumption changes to facilitate the decisions
• Governance & Controls: Ensure best practice for process & controls, process being clearly documented audit trail of actuarial valuations including data, models, assumptions and analysis to support the delivery of high-quality financial results and analysis
• Ad-hoc Analysis: Perform the ad-hoc analysis, deep-dive analysis or impact assessment to reveal the financial implications; Identify areas on improving the efficiency and optimizing the reporting process through process enhancement and automation

Minimum Job Requirements:

• University / College graduate in Actuarial Science or related disciplines
• Minimum 4 years of relevant experience
• Good progress in Actuarial professional examination
• Knowledge in insurance products and IFRS 4 / IFRS 17 will be an asset
• Ability to investigate complex technical issues and communicate the findings and implications
• Proficiency in Actuarial Software – Prophet, especially Prophet ALS is a plus
• Sound knowledge in IFRS 17-related actuarial and accounting system, e.g. SAS sub-ledger is a plus
• Good command of written and spoken English and Chinese
• Proficient in MS Office and data analysis techniques is essential

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Role:

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc;
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way;
• Devise and review GMP documents such as various material specifications, SOPs, training materials;
• Review and manage various Batch Production Records, various record forms & test reports;
• Involve in various validation activities, equipment calibration activities and product stability studies;
•  Assist in EM / compressed air and purified water monitoring program
•  Provide and maintain training program for all QC staff with preset schedule;
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.

• Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines.
• Having at least 3 years’ experience in pharmaceutical industry
• Experience in chemical analysis of TCM and/or pharmaceuticals, and preferably with microbiological analysis experience.
• Familiar with PIC/s GMP is an advantage.
• More experienced, you will be considered as QC Supervisor.

• Casual Dress Code: Freedom to dress comfortably at work.
• Health & Wellness: Comprehensive health insurance (available on the first day of work).
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong 
• Annual Health Check-ups: Regular health screening at no cost.
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave.
• Company Discount: Reduced prices on company products and partnered restaurants and stores.
• Growth: Rapid growth opportunities for strong performers.
• Great Opportunities: Chance to work on cutting-edge marketing projects.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Perform premium settlement and refund
• Perform premium collection and prepare credit control progress reports
• Prepare month end closing vouchers
• Prepare accounts reconciliations and follow up outstanding items
• Assist in regulatory reporting
• Maintain adequate filing system and perform assigned clerical tasks

Competencies

• Proficiency in MS Excel, PowerPoint and Word  
• System knowledge in AS400 is an advantage
• Good command of spoken and written English and Chinese
• Good interpersonal and communication skill
• Able to work under pressure and meet tight deadlines

Education/Work Experience

• HKCEE/HKDSE or above
• LCCI Third Level or higher professional accounting qualification
• At least 1 year of work experience in accounting
• More experience will be considered Accounting Analyst

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Actuarial Department - Product Development

Main function of the product team would be to develop new products, review existing product performance and actual operational experience

• Performing data analysis and generate product financials through the use of spreadsheet and/or Prophet models
• Checking on IT systems related to product administration
• Preparing data and calculation for experience/claim monitoring

Actuarial Department -Reporting

This function is further divided into different sections for reporting under different valuation basis. This function prepares financial reports and projections for both external and internal use

• Performing the calculation, data extraction and checking for financial report through the use of spreadsheet and/or Prophet models
• Verification of valuation basis applied in the financial models
• Supporting coding of new products and enhancements of the spreadsheet and/or Prophet models
• Performing analysis and explanation of results

Capital Management Department

The team performs various stochastic and risk-based analysis to support the formulation of business and financial strategies from capital preceptive

• Perform the calculation, data extraction and checking for stress capital/economic capital reporting through the use of spreadsheet and/or Prophet models
• Support the testing of various financial strategies and analyzing the implication on capital position of the company
• Perform control and checking on the spreadsheet and/or Prophet models to ensure the result consistency and quality

Minimum Job Requirements:

• University students major in Actuarial Science, Risk Management, Mathematics, Statistics, Insurance or Finance with strong mathematics background
• Good analytical and communication skills
• Good command of written and spoken English
• Proficiency in Microsoft Office, knowledge of Prophet, Visual Basic for Applications (VBA) or other computer programming language is an advantage

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

• Act as communication subject matter expert, to develop and implement internal and external communication strategy and message house that promote Propositions to various stakeholders, including employees, distribution partners, customers, media, industry bodies.
• Formulate key messages for Proposition goals and align with other stakeholders to ensure all important messages are effectively communicated.
• Develop C-suite messaging for key proposition launch communications, internal and external events, including syndication with stakeholders and logistic preparations to ensure compelling stories are delivered.
• Work closely with Marketing function including Corporate Communications team to ensure implementation of various PR initiatives as planned to promote Propositions and consistent messaging across all channels
• Lead the development and rollout of employee communications for Proposition function

Minimum Job Requirements:

• Degree holder, preferably Major in Communications, Journalism, Public Relations or related disciplines.  
• Minimum 10 years of relevant working experience in communication or public relations agencies, with focus on financial service sector.  Experience with a fast-faced, matrix organization a must
• Experience in support c-suite and top management messaging
• Good understanding of insurance industry, including its products, services and regulatory environment.
• Excellent written and verbal communication skills in Chinese and English languages with track record of writing corporate materials and content.
• Possesses a strategic, analytical, innovative and highly motivated mindset
• Committed to teamwork and the pursuit of excellence.
• Ability to work collaboratively with a wide range of stakeholders, under tight deadlines
• Excellent in PowerPoint and Computer literate in MS office, Excel

Others:

You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Actuarial Department - Product Development

Main function of the product team would be to develop new products, review existing product performance and actual operational experience

• Performing data analysis and generate product financials through the use of spreadsheet and/or Prophet models
• Checking on IT systems related to product administration
• Preparing data and calculation for experience/claim monitoring

Actuarial Department -Reporting

This function is further divided into different sections for reporting under different valuation basis. This function prepares financial reports and projections for both external and internal use

• Performing the calculation, data extraction and checking for financial report through the use of spreadsheet and/or Prophet models
• Verification of valuation basis applied in the financial models
• Supporting coding of new products and enhancements of the spreadsheet and/or Prophet models
• Performing analysis and explanation of results

Capital Management Department

The team performs various stochastic and risk-based analysis to support the formulation of business and financial strategies from capital preceptive

• Perform the calculation, data extraction and checking for stress capital/economic capital reporting through the use of spreadsheet and/or Prophet models
• Support the testing of various financial strategies and analyzing the implication on capital position of the company
• Perform control and checking on the spreadsheet and/or Prophet models to ensure the result consistency and quality

Minimum Job Requirements:

• University students major in Actuarial Science, Risk Management, Mathematics, Statistics, Insurance or Finance with strong mathematics background
• Good analytical and communication skills
• Good command of written and spoken English
• Proficiency in Microsoft Office, knowledge of Prophet, Visual Basic for Applications (VBA) or other computer programming language is an advantage

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

The team performs various stochastic and risk-based analysis to support the formulation of business and financial strategies from capital preceptive.

• Perform the calculation, data extraction and checking for stress capital/economic capital reporting through the use of spreadsheet and/or Prophet models
• Support the testing of various financial strategies and analyzing the implication on capital position of the company
• Perform control and checking on the spreadsheet and/or Prophet models to ensure the result consistency and quality

Minimum Job Requirements:

• University students major in Actuarial Science, Risk Management, Mathematics, Statistics, Insurance or Finance with strong mathematics background
• Good analytical and communication skills
• Good command of written and spoken English
• Proficiency in Microsoft Office
• Knowledge of Prophet, Visual Basic for Applications (VBA) or other computer programming language is an advantage

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Operation Management

Ensure smooth operations at service counters.

• Assign duties, leaves and shifts properly.
• Ensure entry proof verification, pending follow-up, document verification and payment are well managed.
• Ensure customer enquiries, requests and complaints are handled effectively and efficiently.
• Ensure proper servicing environment for customers.
• Ensure the centre’s traffic is effectively controlled.
• Ensure mobile service is properly managed.
• Ensure team’s operations are in compliance with the documented procedures, service benchmarks, regulatory requirements, company’s policies and practices.
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements.
• Give appropriate advices or approval on customer requests in relation to policy matters with reference to applicable guidelines.
• Review team’s workflow as well as operating systems regularly to ensure effectiveness in daily operations.
• Conduct investigation for complaint/non-complaint cases and report findings timely.
• Work across teams to provide one stop, one resolution services to customers.

People Management

Monitor team members’ performance, enhance their competencies and engagement.

• Ensure proper training and coaching are given to team members.
• Assign tasks according to competencies and monitor performance.
• Empower and develop team members through sharing, training, mentoring, coaching and counseling.
• Create opportunities and motivate team members to enhance competencies and performance.
• Coach and mentor high performers/potential talent in order to develop successors.
• Review performance with team members regularly through one-to-one or team meetings.
• Address and resolve team members’’ conflicts and grievances.
• Lead team to work Company’s service direction and culture.
• Build up close and cordial relationship across teams to facilitate daily operations.

Quality Assurance

Ensure service quality with continuous improvement.

• Ensure service standard, consistency, alignment and flexibility to accommodate customer’s needs.
• Make market intelligence and benchmark to ensure our services are competitive in the market.
• Collect customer feedback and take improvement actions where necessary.
• Review and update service manuals/guidelines regularly and where needed.
• Initiate and implement service enhancement items to uplift customer experience and operation efficiency

Resources Planning

Well plan resources and make flexible arrangement to meet business needs.

• Plan roster in advance and ensure proper manpower arrangement.
• Review resources regularly to ensure sufficient manpower and facilities.
• Identify gaps and find ways to remedy the situation.

Report Management

Ensure quality reports are produced.

• Ensure reports are issued with accuracy and within timeframe.
• Analyze report data and findings. Identify areas for improvement. Suggest improvement action plans.

Stakeholder Management

Manage the relationship with internal and external working partners to ensure building of favorable relationship to facilitate task accomplishment.

• Mitigate team conflicts and communication problems.
• Maintain harmonious relationship.
• Be responsive to enquiries and requests.
• Balance the interest of different parties.

Advocate of CETP and EODB

Act as an advocate of CETP and EODB to facilitate the development of CETP and EODB in S&O.

• Participate in service enhancement related projects.
• Engage team members in support of CETP and EODB.
• Be a role model to foster the staff proposition “Challenge”, “Empowerment” and “Growth”.

Other Responsibilities

• Perform other responsibilities and duties periodically assigned by superior(s) in order to meet operational and/or other requirements.

Minimum Job Requirements:

• University / College graduate with 5-7 years’ relevant experience, of which 2 years to be in supervisory /managerial positions.
• Solid knowledge of life insurance.
• Good communication and interpersonal skills.
• Training and counseling skills.
• Service-oriented and self-motivated.
• Able to deal with difficult customers.
• Positive to changes and challenges.
• Decisive and flexible.
• Proficient in both spoken and written English and Chinese including Mandarin.

Others:

• You are required to obtain relevant license if your job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Others:

You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

General Management

• Support the Team Lead to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Support the Team Lead for planning, executing and monitoring the effectiveness of marketing communications and content in achieving desired benefit
• Work with stakeholders of different functions to promote and integrate customer feedback loop framework
• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Responsible for the following with regards to the Platform Marketing and Communications and Customer Feedback Loop Management:

Platform Marketing and Communications

• Support AIA+ Business Lead to drive AIA+ platform marketing and communications:
  • Responsible for all AIA+ platform marketing content and go-to-market communications
  • Coordination with internal and external stakeholders and alignment on ongoing tone of voice, app personality and relevant communications
  • Channel management, communications and training to key channel players including agency/ call centre/ partnership distributions for new initiatives launch
  • Sales kit and communications development and implementation such as agency memo/ educational video/ user guide etc
• Expedite content marketing with insights, intelligence and third-party data and segmentation strategy to enable the execution of integrated marketing programs and deliver marketing communications including campaigns/ events/ seminars etc
• Collaborate with CXD/ TDA and relevant parties to co-design the end-to-end customer journey and copywriting
• Coordinate with relevant internal and external stakeholders to determine award strategy and promote AIA+ 

Customer Feedback Loop Management

• Customer feedback close loop management and coordination, production escalation, service level management
• Defines the tone of voice and app personality.  Conducts regular reviews and adjustments to stay relevant with the real situation
• Conduct relevant market research and customer survey to understand voice of customers and drive insights for customer engagement and experience journey optimization

Digital Engagement

• Liaise with relevant BUs to build digital capabilities to support customer nurturing and ECM
• Institutionalize customer segment led and personalized digital engagement and marketing campaigns
• Collaborate with distribution channel to support omni-channel strategy
• Enable potential digital engagement touchpoints across company (including internal and external touchpoints)

Minimum Job Requirements:

• A Bachelor degree in Business, post graduate degree is a plus
• At least 8+ years of working experience in Insurance, healthcare and Financial industry.
• Experiences in driving and executing platform marketing and communications and manage customer feedback loop management in sizable in Insurance/ Financial Institution.
• Strong strategic analysis and project/program management skills
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

• Handles customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different line of business
• Reports problems, potential crisis and complaint to supervisor for service improvement
• Makes outbound call to customers for follow-up cases
• Executes empowerment guidelines
• Documents call activities in system
• Documents follow up items in log sheet or send email to AIAHK Business Partners
• Works closely with AIAHK Business Partners to resolve the complaints and uncertain issues
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements

Minimum Job Requirements:

• Secondary education graduate with 4 years working experience
• Candidates with higher academic qualification or more relevant working experience may be considered as Customer Service Advisor
• Minimum 2-3 years relevant experience in Insurance / Customer Service / hotline service
• Hands-on experience in customer service
• Basic insurance or MPF knowledge would be definitely an advantage

Others:

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) and Mandatory Provident Fund Schemes Authority (MPFA)  (Paper 4)
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

• Handles customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different line of business
• Reports problems, potential crisis and complaint to supervisor for service improvement
• Makes outbound call to customers for follow-up cases
• Executes empowerment guidelines
• Documents call activities in system
• Documents follow up items in log sheet or send email to AIAHK Business Partners
• Works closely with AIAHK Business Partners to resolve the complaints and uncertain issues
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements

Minimum Job Requirements:

• Secondary education graduate with 4 years working experience
• Candidates with higher academic qualification or more relevant working experience may be considered as Customer Service Advisor
• Minimum 2-3 years relevant experience in Insurance / Customer Service / hotline service
• Hands-on experience in customer service
• Basic insurance or MPF knowledge would be definitely an advantage

Others:

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) and Mandatory Provident Fund Schemes Authority (MPFA) (Paper 4)
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

IFRS 9 & 17 financial analyses and methodology review

• Consolidate, review and analyze the Group’s IFRS 9 & 17 balance sheet, income statement and disclosure notes.

• Support the preparation of relevant Group’s IFRS 9 & 17 reports, board materials, external disclosure materials etc.

• Support the review on IFRS accounting policy and methodology.

• Support the initiatives to enhance IFRS analytics and forecasting capability.

• Provide support to local business units and proactively work with local business units on IFRS analytics related matters.

Results announcement

• Provide support to the Group’s external financial result announcement process.

• Collect, interpret and review financial information and data

• Produce financial reports related to quarterly results announcement

• Analyze and summarize financial and operational information to support and drive business forward

• Support development of financial information models and database

• Coordinate logistics and prepare materials for management meetings and presentations

Minimum Job Requirements:

• Degree/Master holder in actuarial science / finance / accounting or other business disciplines

• Qualified Actuary / Accountant, or good progress in actuarial professional examination

• Strong understanding of financial reports and insurance business

• Experience with publicly traded company is preferred

• Team player, driven, self-motivated, flexible and enjoy challenges

• Strong problem solving and analytical skills

• Strong communication (verbal, written, graphic) and presentation skills; fluent in spoken and written Chinese is preferred

• Proficiency with the Microsoft Word, Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

General Management

• Support the Team Lead to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Support the Team Lead for planning, executing and monitoring the effectiveness of technical applications in achieving desired benefit
• Work with stakeholders of different functions to manage delivery prioritization and customer journey excellence
• Capture & analyze data insights to understand customers’ needs and expectations and come up with resolutions
• Ensure best in class delivery and application management and platform business performance monitoring and reporting
• Ensure all applications/ features/ functionalities available on AIA+ are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation platform effectiveness and service level management
• Responsible for the following with regards to the CX Journey Excellence and Delivery Management:

​CX Journey Excellence

• Work closely with CXD/ TDA and relevant parties to co-design vertical and horizontal end-to-end customer journey excellence
• Liaise with data analytics to drive actionable insights for journey excellence development and applications features enhancement
• Work closely with TDA, cross functional units and technical vendors to adopt agile delivery approach to drive digital engagement journey​

Delivery Management

• Support AIA+ Business Lead to drive AIA+ delivery management. Provide support on all AIA+ features management and enables PPO delivery prioritization with the business agreed framework
• Support the applications development/ deployment and delivery coordination including user UAT, L&C, production escalation, service level management, customer experience and key features reporting
• Platform strategic governance and roadmap management
• Implementation management including solution execution and coordinate user UAT with business functions, regulatory and non-regulatory clearance etc
• Conducts regular pre and post implementation reviews and make adjustments to stay relevant with the real situation
• Assist in App business performance reporting and monitoring including KPI co-design with business functions, KPI reviews and reporting to Exco/SteerCo communication

Minimum Job Requirements:

• A Bachelor degree in Business/ Computer Science, post graduate degree is a plus
• At least 6+ years of working experience in Insurance, healthcare and Financial industry
• Has experience in driving and executing applications/ data management projects implementation and managing large scale change initiatives delivery; local or regional
• Has worked in various business function within an Insurance / Financial institution in execution
• Strong strategic analysis and project/program management skills
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Investment Strategy:

• Build and maintain quantitative models to identify investment opportunity and forecast investment trends.
• Conduct macro investment research and formulate tactical asset allocation strategies and tactics for multi-asset products.

Fund-of-funds Portfolio Management

• Daily portfolio management across fund-of-funds portfolios on AIAHK’s MPF, ORSO and ILAS platforms.
• Deliver outperformance against benchmark and peer group median
• Ensure portfolios are in compliance with relevant regulations and internal guidelines.
• Monitor HKD exposure and manage FX hedge across portfolios.
• Assist trade execution on fund-of-funds portfolios, post-trading and portfolio monitoring.
• Provide monthly portfolio commentaries

Funds Monitoring and Evaluation:

Conduct quantitative and qualitative fund evaluation to:

• Identify and select well-performing funds for AIMHK managed multi-manager products to enhance investment performance.
• Select and recommend best-in-class funds for AIAHK’s MPF, ORSO and ILAS products.
• Assess ESG metrics of the funds  

Support Product Development

• Identify appropriate investment opportunities according to the investment policy and objectives.
• Conduct fund manager search to support new product
• Liaise with fund managers to develop new funds

Stakeholder Management:

• Establish good rapport with stakeholders within AIA Group, including AIAHK (e.g. ILAS & MPF teams), Group Investment (e.g. TAA & External Managers teams) and AIAIM in Singapore. 
• Provide investment & fund related supports to the investment, MPF and ILAS teams of AIAHK. 

Ad Hoc Projects:

• Enhance existing investment operational flow and controls
• Enhance hedging arrangement

Minimum Job Requirements:

• Experience in managing public funds for reputation financial institutions.
• Minimum 8 years of experience in investment research, quantitative finance and/or asset management. Candidates with more years of experience will be considered as Associate Director level.
• Postgraduate qualification in Finance, Economics or quantitative-related subjects.
• Investment-related professional qualification (e.g. CFA, FRM or CAIA).
• Holders of SFC license 1, 4 or 9.
• In-depth understanding of market dynamics of major asset classes, including equities, bonds and currencies.
• Ability to quantitatively/qualitatively translate economic situation, financial market development, asset valuation and price momentum into investment strategies & recommendations.
• Knowledge of retail financial markets and wealth management products.
• Strong presentation and report-writing skills.
• Good team player with strong coordination and project management skills to work with colleagues from various cultural background and different departments.

Others:

• You are preferred to obtain the license of Securities and Futures Commission (SFC)  (Paper 1) or any licenses if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

And to get there, we need leaders with the courage, clarity and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you sound like that leader, read on.  

About the Role

Roles and Responsibilities:

ESG Integration

• Build community of practice within BU ESG leads and cultivate sharing of best practices and drive delivery of strategy and KPIs in BUs, including planning and hosting annual ESG Leaders conference and activating engagement mechanisms such as regular BU ESG leads calls
• Strategize and hold in-market ESG workshops to deepen the localization of ESG strategy at the BU level
• Deliver on functional integration to hold the business accountable, including development and communication of master ESG interaction roadmap with key functions.
• Collaborate with Group Sourcing on the integration of ESG within the vendor supply chain, and potentially expand the program to all third parties
• Ensure achievement of milestones over, and regular reporting of ESG KPIs
• Incorporate ESG KPIs into business strategic planning, tracking, and monitoring process to ensure delivery of ESG strategy and accountability to management

ESG governance and risk integration

• Develop and refine ESG governance practices and workflows to ensure timely and consistently high-quality flow of information to relevant governance bodies
• Plan and lead preparation of meetings and other events for ESG governance bodies
• Establish and enforce guardrails to ensure centralized review and endorsement of significant transactions with ESG elements throughout the Group
• Act as secretariat for Group ESG Committee
• Lead development of new projects and initiatives on ESG oversight group-wide
• Manage and lead responses to regulators and other authoritative bodies regarding ESG issues
• Create policies, standards, and guidelines to reinforce ESG governance controls
• When needed, support Group Head of Sustainability in and/or represent AIA at conferences, seminars, press conferences and meetings to build brand equity and showcase AIAs ESG leadership
• Support the Group Head of Sustainability in all matters related to ESG governance
• Act as main liaison with Group Risk to ensure proper and effective integration of ESG factors within the enterprise risk management framework
• Work with Group Risk and other functional partners in advancing ESG reporting and disclosures to meet regulatory and other stakeholder expectations

Build a Governance Framework and ensure delivery of ESG priorities on-time / flag and address delays / course correct for delivery particularly

Maintain governance for delivery of High quality ESG report & ratings

Deliver on TCFD in compliance with ISSB

Lead on ESG integration into Risk

Administrator for ESG as a function in AIA

• Anticipate, lead, and manage corporate functions and tasks for Group ESG as it increases in size and maturity within AIA
• Work with team members to understand budgeting and other resource demands, help build business cases to optimize spends necessary to carry out our ESG strategy, and strategize communications to BUs
• Work with Group Finance in preparing ESG function budget and other cost centre-related requirements
• Train and educate ESG team members to build internal capability over common corporate tasks such as onboarding of vendors and assessing their Third Party risk

ESG process oversight and stakeholder management

• Take part in key initiatives taking place across the Group ESG function and advise on best course of action to ensure optimal outcomes, such as for Net Zero and Climate, and financial inclusion efforts
• When required, work with team members to deliver highly urgent and important tasks, such as for ESG Education, and Partnership and Communications
• Assimilate ESG team members to AIA culture and processes, and actively participate in stakeholder management for key ESG activities

Provide high quality input to other initiatives and step in when required

Minimum Requirements:

• Ability to implement and embed new strategies and thinking
• Effective in working with multiple stakeholders (Leadership team, Business Heads, Country CEOs etc.) and driving change
• Track record of creating awareness, transforming culture, building brand and aligning teams on ESG agenda
• Sector Experience – Nice to have but not mandatory
• Passionate about sustainability
• High EQ, effective communicator and influencer
• Highly proficient in English – Written and Spoken
• A minimum of 8 years working experience in Sustainability / related areas such as Risk  

• Ability to understand and disseminate information related to ESG aspects of the business, including policies and practices, in a short time frame
• Strong understanding of global sustainability issues, and sustainable finance principles and practices
• Strong written and spoken skills
• Strong interpersonal skills and stakeholder management experience, with ability to develop and maintain relationships across the business and at local and international level
• Ability to engage senior leaders on ESG, including informing on industry practices and seeking consensus on stakeholder feedback 
• Multi-tasker, with proven project management experience
• Continue to identify opportunities and lead on ESG integration across the business in-line with strategic priorities
• Degree in relevant disciplines and master’s degree is advantageous

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.