As a Technical Product Manager at Kody, you’ll be responsible for shaping, executing, and refining our product vision in detail across various product streams in the payments, finance, and loyalty ecosystem. Reporting directly to the CIO, you will work closely with engineering, customer success, and commercial teams to ensure that every facet of the product delivers maximum value to our customers.

This role demands a proactive, details-orientated technically-minded product leader who thrives in the minutiae and is eager to dig into each detail. You’ll champion the product from ideation to release, wearing both a technical and commercial hat, making strategic decisions to push Kody’s product suite forward.

The ideal candidate will thrive working in a chaotic and complex environment and will not rely on internal documentation, most of which is out of date before it's finished being written.

This is not a traditional Product Manager role where you spend time paper-pushing or writing endless specifications. Kody management assesses all product work-streams daily. This is a role for folk who thrive making multiple decisions per day independently and making meaningful progress on a daily basis. If you're the kind of person who assesses progress on a weekly basis, this is the wrong role for you.

Success will be measured on your ability to own every detail of a product, including why we're doing it, why it's prioritised as it is and its specification, and keeping all stakeholders engaged with your plan. This is a senior role with real responsibility.

There’s a lot of work to be done! We want you to select the activities that will have the maximum impact on the commercial outcomes and focus on them.

About the team

You'll be teaming up closely with our CIO, Head of Product Design and CTO, who are all busy shaping our product work streams. Get ready to jump into an exciting agile setup, where you'll play a vital role in everything Kody, from payments and banking to loyalty, onboarding and retention.

Responsibilities

• Product Ownership: Lead a comprehensive product stream, taking ownership of every product detail within that stream. From conception through execution, you’ll handle multiple products within a stream, ensuring each aligns with our business goals and meets customer needs.
• Technical Expertise: Partner closely with engineering; having coded or worked directly with code before, you’ll act as a bridge between technical and non-technical teams, providing clarity on requirements and ensuring feasible and valuable product outcomes.
• Customer Collaboration: Engage actively with customers (SMEs and enterprise) to understand their needs and pain points, translating these insights into impactful product improvements and ensuring a user-focused experience. This means regularly visiting, speaking with, and developing relationships with customers.
• Communication & Commercial Insight: Collaborate with stakeholders across Kody to align product decisions with commercial goals, ensuring a seamless connection between product design, development, and sales.
• Launch Management: Spearhead product rollouts with a hands-on approach, including detailed coordination of launch activities, documentation, training materials, and post-launch analysis.
• Data-Driven Improvements: Use analytics to guide decisions, track performance, and continuously improve our product offerings, focusing on enterprise-grade results and responsiveness.

• 5+ years of relevant experience, spanning BOTH engineering and product management.
• Experience working in engineering. You should have worked as an engineer before, have an engineering background, or experience tinkering with code.
• A drive to be on top of every tiniest detail, whilst simultaneously knowing which can wait for the next release.
• Experience in B2B/B2B2C environments.
• Experience in payments, FinTech or loyalty.
• Strong experience working with SME and/or Enterprise customers, managing relationships, etc.
• Strong written and spoken communication skills in English and Cantonese
• Adaptability in a fast-paced, rapid-change, collaborative environment.
• Ability to work autonomously and seek help when needed.
• A passion for products and a hunger for learning and growth.

Nice to have:

• Knowledge of payments or financial products.
• Skills in data analytics.
• Interest in emerging technologies.
• Multilingual (we are launching products across Asia and Europe).

• Employee Share Ownership Plan (ESOP).
• Hybrid working: our office in Causeway Bay is a hybrid setup. Engineers are remote-first (although they come in for regular working sessions and when UK staff or company leadership are in town). Product and Customer Operations team are Hybrid or office-based.
• Annual learning and development allowance.
• Home office “get-comfy-budget”.
• Competitive annual leave.
• Enhanced parental leave.

Kody, an exciting UK based fintech start-up, is on the lookout for a Product Designer to join our growing team in Hong Kong.

We're passionate about transforming payment solutions for brick-and-mortar establishments, particularly in the hospitality industry, through our innovative mobile point-of-sale platform and payments aggregator. With fresh funding from top-tier tech investors and leading hospitality brands, we're ready to embark on an exciting growth journey.

As a Product Designer at Kody, you'll be the voice for our merchants, their teams, customers, and our internal users, all while prioritising human-centered design. From conceptualisation to implementation, you’ll develop user-friendly solutions that smooth out any bumps and enhance the overall experience, guided by data and research.

The location of this job is in Hong Kong. The role will be hybrid, but we will expect you top come to our office a few times a week to work with our local tech team.

About the team

You'll be teaming up closely with our Head of Product Design in the UK, who's busy shaping our design team to enhance all our product work streams. Get ready to jump into an exciting product squad setup, where you'll play a vital role in everything Kody, from payments and banking to loyalty and onboarding.

Our tech team, made up of around 25 talented individuals, works remotely, primarily from the UK. You'll dive into daily standups with your squad, fostering discussions about your design choices to keep you engaged. Plus, you'll have the chance to collaborate with our quality assurance team to bring your creative vision to life.

About the role

• Conduct the necessary research and analysis to become an expert in the relevant domain and customer segment.
• Take full ownership of the product specification, information architecture, user flows and user experience of the project you’re working on.
• Validate and iterate your design and usability hypotheses by building rapid UX prototypes and testing to ensure the project prioritises and delivers against their needs.
• Deliver the corresponding UI visual designs, transitions and animations to a ‘best-in-class’ standard.
• Liaise with the engineering teams to support the development process, review builds and ensure the final product meets your design expectations.
• Contribute to the continuous improvement of design practice, process and tooling including the design system.
• Build a relationship with our sales and customer success teams to ensure their product marketing needs are met relating to new releases that you’ve worked on.

You must have

• 2+ years of experience in product or commercial UX/UI design.
• Proficiency in Figma for creating high-fidelity designs and prototypes.
• A human-centered design approach and a knack for research.
• Strong communication skills to explain your design choices.
• Adaptability in a fast-paced, collaborative environment.
• Ability to work autonomously and seek help when needed.
• Passion for design and a hunger for learning and growth.
• Strong written and verbal communication skills in English.

Bonus Points If You Have

• Experience in B2B/B2B2C environments.
• Cross-platform design skills (iOS, Android, Web).
• Experience designing in Webflow.
• Knowledge of payments or financial products.
• Familiarity with design systems.
• Experience conducting and synthesising user tests.
• Skills in data analytics and accessibility practices.
• Interest in emerging technologies.
• Multilingual (we are launching products across Asia and Europe).

Kody package

• Employee Share Ownership Plan (ESOP).
• Employer contributions to your pension.
• Hybrid, flexible working.
• Annual learning and development allowance.
• Home office “comfy-budget”.
• 25 days of holiday plus additional leave for special occasions.
• Enhanced parental leave.
• Possibility to travel to UK to meet with our UK/EU tech team members.

Your application

We'd love to see your portfolio, so please include at least 2 case studies that highlight your contributions to the projects and the outcomes achieved. Along with that, a short cover letter explaining your interest in joining Kody and why you believe you’d be a great fit for this role.

If you move forward in the process, you’ll have a friendly 30-minute introductory call with Tom, our Head of Product Design, who you'll be collaborating with directly. Next, you'll tackle a brief design task and present your work to us. Lastly, we’ll have a conversation with some key stakeholders you'll be working alongside.

If for any reason you’re not selected at this stage, we will do our best to provide feedback upon request, although we may not be able to guarantee it due to the number of applications we receive.

Good luck! We can’t wait to meet you!

Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently have 36 brands in our portfolio with sales in over 20 countries and our products can be found in retail stores in the US, Europe and Asia. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. Our headquarters are located in Helsinki, Finland and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are hiring a talented individual to join our team in Hong Kong to be in charge of product design and sourcing. You will be reporting directly to our Managing Director.

You will be responsible for developing consumer goods products across multiple brands and product categories (e.g. apparel and accessories, home decor, and textiles). This role is unique as it encompasses all aspects of the supply chain, from conception to product manufacturing, including design, marketing materials, and financial targets.

Your responsibilities will include:

• Performing market research to determine the products to be developed.
• Ensuring design decisions effectively combine beauty, functionality, and production efficiency.
• Identifying potential manufacturers in Europe and establishing relationships to ensure the highest quality products for our brands.
• Negotiating pricing and terms with suppliers.
• Managing the product sourcing process from initial request to final delivery, including sample approvals and quality control.
• Ensuring the products are trade compliant with the US regulations.
• Working closely with photographers, videographers and copywriters to create marketing materials.
• Being in daily contact with a 100+ strong network of entrepreneurs, craftsmen, designers, quality control specialists, logistics experts, and regulatory advisors.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Is fluent in English.

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

About the Role

We are seeking a dynamic Director/VP of Product Engineering to lead and scale our engineering team, driving the development of innovative digital products and optimizing our D2C e-commerce platforms. As a key member of the leadership team, you will shape the technical vision and roadmap, manage cross-functional collaborations, and ensure the delivery of exceptional customer experiences.

Key Responsibilities

Team Leadership

• Lead and inspire a multidisciplinary remote team of developers, engineers, and technical specialists.
• Foster a culture of innovation, accountability, and collaboration to ensure the seamless delivery of projects.

Digital Product Strategy

• Drive the development and optimization of digital products to enhance customer experience, improve conversion rates, and support business growth.

E-commerce Expertise

• Oversee the development and performance of our e-commerce platforms, ensuring scalability, performance, and an excellent user experience.

Data Analytics and Growth Metrics

• Build and maintain robust analytics infrastructure to track and optimize growth marketing metrics, customer behaviors, and website performance.

Engineering Excellence

• Champion best practices in software development, including code quality, scalability, security, and performance.
• Rapidly identify and resolve technical challenges to maintain smooth operations.

Cross-Functional Collaboration

• Partner with product, marketing, and growth teams to align technical solutions with strategic objectives.

Technology Roadmap

• Define and execute a clear technology roadmap to achieve business goals and accelerate growth.

Preferred Qualifications

• Proven leadership experience in engineering and technology within high-growth D2C or e-commerce businesses.
• Strong understanding of consumer-facing digital products and experience scaling platforms for global audiences.
• Expertise in analytics tools, with a strong grasp of growth marketing metrics.
• Demonstrated ability to architect and oversee complex e-commerce systems.
• Entrepreneurial mindset with a proactive, problem-solving approach and ability to operate in a fast-paced environment.

Exceptional communication and leadership skills, with a knack for motivating teams and driving results.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Key Tools & Platforms

The ideal candidate should have experience with the following tools:

• Shopify (required): Strong experience managing and optimizing e-commerce platforms.
• Klaviyo: Email marketing automation and customer engagement.
• Loop: Logistics and post-purchase experience enhancement.
• Hotjar: Website heatmaps and behavioral analytics.
• Prive: Subscription management and retention strategy.

Our Core Technologies

• Shopify
• React Native
• ReactJS
• NodeJS
• TypeScript
• PostgreSQL
• Microservices
• Kubernetes (K8s)
• AWS
• Terraform

Who You Are

• Data-Driven: Relies on analytics to inform strategy and decision-making.
• Consumer-Centric: Passionate about delivering best-in-class digital experiences.
• Agile & Responsive: Thrives in high-pressure, fast-paced environments and adapts to challenges quickly.
• Collaborative Leader: Builds high-performing teams and fosters innovation.
• Visionary & Strategic: Thinks big-picture while executing immediate priorities.

Your Technical Skills

• Degree in Engineering or Computer Science (or equivalent experience).
• 10+ years of engineering experience, with 3+ years in leadership roles.
• Experience building and operating distributed systems.
• Proficiency in one or more programming languages (Node.js, TypeScript preferred).
• Familiarity with tools like Docker, Kubernetes, Terraform, Ansible, and AWS.
• Understanding of BDD/TDD, CI/CD pipelines, and Agile methodologies.
• Strong fundamentals in computer science, including data structures, algorithms, OOP, and functional programming.

Why Join Us?

• Be part of a fast-growing company with significant opportunities for career development.
• Work on innovative projects that make a tangible impact on consumers’ health and well-being.
• Collaborate with a passionate, diverse team of professionals.
• Enjoy competitive salary, benefits, and potential equity participation.
  

If you’re ready to take on a leadership role at the forefront of e-commerce and digital innovation, we’d love to hear from you!

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What You'll Be Doing

The Investment Product Owner will be responsible for developing and implementing product strategies related to financial investment products, ensuring these products meet market demands and remain competitive to drive user growth and business development, particularly in the areas of Copy Trading, Multi-Account Management (MAM), and structured investment products.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for investment products, specifically Copy Trading, MAM, and structured investment products.
• Design comprehensive product solutions, including product features, user experience, and interface design.
• Uncover and design the core operational logic of financial products.
• Ensure product design encompasses a diverse range of features and functionalities to enhance market competitiveness.

Market Analysis and User Insights

• Conduct market research to analyze user needs and competitive landscapes to support product decisions.
• Utilize data analysis tools to monitor the performance of investment products and suggest optimizations.

User Experience and Operational Efficiency

• Responsible for the overall user experience of investment products, ensuring they are intuitive, efficient, and secure.
• Optimize operational processes for investment products, covering all aspects from user acquisition to conversion.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team based on market demands to ensure timely delivery of investment products.

• Coordinate with the development team throughout the product lifecycle to address technical challenges and changes in requirements.

Closely Collaborate with the Trading and Algorithm Teams

• Be responsible for the conceptual design of the core logic of investment products, able to clearly and accurately describe specific logical requirements, and deliver them clearly to the trading and algorithm teams for in-depth design of the solutions, then tracking the assessment results of profit and risk.

• Under the premise of ensuring the commercial objectives of the product are achieved, refine the user experience during the product holding period, and be responsible for the holding experience of the end-users.

What you'll need

• Over 5 years of product management experience, with at least 3 years in financial investment product management, especially in Copy Trading, MAM, and structured investment products.

• Proven track record in successfully developing and implementing financial investment products, particularly in user acquisition and market promotion.

• In-depth understanding of financial markets and investment products, including Copy Trading, MAM, structured investment products, and other financial investment tools.
• Strong grasp of product design principles, encompassing user experience, features, and system architecture.
• Excellent project management skills to oversee the entire product development process from concept to launch.

• Ability to independently design solutions, deliver high-fidelity product prototypes, ensure that the solution is compatible with our current system, and help the company achieve the required business objectives. Additionally, one must be able to skillfully switch to a beginner’s perspective, simplify and refine the user experience process, allowing users to start using the product effortlessly.

• Aesthetic judgment is needed for the product’s appearance and experience. One must be able to judge whether the product’s design style and user experience are most suitable for different scenarios and business needs and be able to collaborate deeply with UI designers.

• A basic understanding of finance is required, including the logic and process of asset pricing, and the mastery of fundamental risk quantification theories. The ability to use tools like Excel to design the logical prototype of the product is necessary. Knowledge of Python, DolphinDB, or other quantitative analysis tools would be a plus.

• Proficient in English and Chinese, with excellent written and verbal communication skills.

• Innovative thinker capable of identifying market opportunities and proposing effective product solutions.

• Ability to work in a fast-paced, collaborative environment and adapt to changing market and business needs.

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What You'll Be Doing

The Customer Service Product Lead will be responsible for developing and implementing product strategies for online customer service, AI-driven customer support, and innovative customer service solutions. This role requires a deep understanding of customer needs and the ability to leverage technology to enhance service delivery.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for customer service products, ensuring alignment with customer needs and market trends.
• Design comprehensive product solutions that incorporate online customer service, AI support, and innovative service features.
• Ensure product design includes a variety of functionalities to improve user engagement and satisfaction.

Market Analysis and User Insights

• Conduct market research to analyze customer needs and competitive landscapes, supporting informed product decisions.
• Utilize data analysis tools to monitor product performance and customer satisfaction, suggesting improvements based on insights.

User Experience and Operational Efficiency

• Responsible for the overall user experience of customer service products, ensuring they are intuitive, efficient, and effective.
• Optimize operational processes for customer service solutions, covering all aspects from user acquisition to service resolution.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team to ensure the timely delivery of customer service products based on market demands.
• Coordinate with the development team throughout the product lifecycle to address technical challenges and adapt to changing requirements.

What you'll need

• Over 5 years of product management experience, focusing on customer service solutions and technologies.
• Proven track record in developing and implementing online and AI-driven customer service products.
• Must be familiar with online customer service platforms and AI customer support tools.
• Strong background in customer experience design, with the ability to create solutions that enhance user satisfaction.
• Excellent grasp of product design principles, including user experience, features, and system architecture.
• Strong project management skills to oversee the entire product development process from concept to launch.
• Proficient in Chinese and English, with excellent written and verbal communication skills.
• Innovative thinker capable of identifying market opportunities and proposing effective customer service solutions.
• Ability to work in a fast-paced, collaborative environment and adapt to changing market and business needs.

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations

What You'll Be Doing

The IB Rebate Product Owner will be responsible for leading the development and management of rebate products related to partners, ensuring that these products meet global user needs and remain competitive in the market.

Product Design and Planning

• Develop and oversee the product strategy, roadmap, and iteration plans for IB rebate products.
• Design comprehensive product solutions, including collaboration processes, user experience, features, and system design.
• Ensure product design encompasses a wide range of partner services, such as rebate calculations, payment processes, and settlement management.

Global Multi-Tier Partner Product Design

• Responsible for designing IB rebate products for multiple countries, regions, and varying regulatory requirements.
• Integrate various partner systems and solutions, including commission structures, incentive mechanisms, and other innovative collaboration methods.

User Experience and Operational Efficiency

• Oversee the overall user experience of IB rebate products, ensuring they are intuitive, efficient, and secure.
• Optimize product operational efficiency, covering all aspects from partner registration processes to commission settlements.

Collaboration with Development Teams for Product Delivery

• Work closely with development teams based on market, company, and business needs.
• Ensure timely delivery of competitive IB rebate products or systems, coordinating with the development team throughout the product lifecycle to address any technical challenges or requirement changes

What you'll need

• Over 5 years of experience as a fintech product manager, with at least 3 years related to IB rebate or partnership management. Experience with exchanges, securities derivatives trading platforms, or similar platforms is preferred.

• A proven track record in successfully developing and implementing IB rebate systems, particularly in commission calculations and payment channels.

• In-depth understanding of the IB rebate and partnership field, including various commission structures and relevant regulatory requirements.

• Strong grasp of product design principles, covering user experience, features, and system architecture.

• Excellent project management skills, capable of overseeing the entire product development process from concept to release.

• Chinese and English as the working language, with excellent written and verbal communication skills.

• Sincere, open, humble, and possessing a strong drive for progress.

• Able to work in a fast-paced, collaborative environment and adapt to the ever-changing market and business needs.

About Us

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

Key Responsibilities

• Provide leadership on technologies and their impact
• Take technical ownership infrastructure architecture
• Champion best practices across our engineering organisation
• Design scalable, highly available applications
• Work with teams to deliver all products under the Prenetics platform
• Work closely with product management team to define requirements and needs
• Deploy and debug cross platform applications

Your behaviours

• You set a high bar for yourself and your team’s engineering skills
• You possess excellent interpersonal and communication skills (oral and written) 
• You provide technical leadership and mentor more junior engineers 
• You build and operate high quality systems to meet complex changing environment
• You enjoy fixing and improving technical debt across legacy suite
• You seriously test your changes before going live
• You continuously deliver improvements to the systems
• You have solid analytical and problem solving skills and strong attention to detail
• You learn quickly and like to stay current with new technologies
  

Our Core Technologies

Applications:

• React Native
• ReactJS
• NodeJS
• TypeScript
• Postgres
• Microservices,
  

Cloud Infrastructure:

• K8s (EKS)
• AWS
• Terraform
  

On Premise Infrastructure

• K8s
• FortiGate Firewalls
• Dell PowerEdge
• ESXI / VMware
• NAS storage (Synology/QNAP etc.)
  

Your Technical Skills

• Engineering or computer science degree or equivalent
• 5+ years of infrastructure experience
• Experience with Kubernetes (K8s)
• Experience with Infrastructure as Code (Terraform)
• Experience with both AWS cloud and on-premise infrastructure
• Experience with centralised logging, and automated monitoring and alerting
• Understanding of secure networking
• Understanding of Postgresql database management but not required
• Understanding of data structures, design patterns and building reusable code

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Position Purpose:

For this position, we are looking for an Infrastructure Engineer to assist one of our clients - a leading global investment bank.

This role is for a technical support position and the candidate will be responsible for supporting projects/services, particularly on In Place Upgrade and Tech refresh projects. Must ensure that the team’s services are delivered on time and aligned to agreed SLAs and processes. The candidate will help ensure the quality of ITP services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

Responsibilities:

• Responsible for production security projects.
• Must have skills in:

1. Red Hat Enterprise Linux 7.x / 8.x/ 9.x
2. Ubuntu 16.x / 18.x / 20.x / 22.x
3. in Place Upgrade experience
4. Veritas & OpenSVC Cluster Skills

•  Good to have skills:

1. ITIL
2. Ansible
3. Python

• Resolve or coordinate the resolution of issues with other internal teams globally and/or with the vendor
• Communicate and provide status updates on issues to business users, management team and other stakeholders
• Ensure issues are reported, tracked, followed up in a timely manner.
• Support Disaster Recovery Test, Live-play and Business Continuity activities
• Ensuring appropriate escalation to management and/or permanent control (or Compliance as appropriate) as soon as an issue is identified.

• At least 8+ years of technical experience in operating system (OS):

1. Red Hat Enterprise Linux 7.x / 8.x/ 9.x
2. Ubuntu 16.x / 18.x / 20.x / 22.x

• Must have the concept for handling in place upgrade and to resolve related failure.
• Must have Veritas and OpenSVC skillset to support daily operation and setting up for projects.
• Must know how to code, apply and troubleshoot Ansible playbooks.
• Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Proficiency in handling and/or contribution to complex IT projects.
• Able to work autonomously and as part of a team using strong analytical skills.
• Demonstrate a systematic and logical approach to problem-solving.
• Good presentation and documentation skills, possess good time keeping and attention to detail.
• Be willing to do work on weekends. Also be on call or attend incident calls outside office hours at short notice.
• Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
• Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
• Able to plan, test and execute Production changes successfully following a robust Change Management process.
• Documentation on Audits, Reports, IT Procedure, etc.

Other Value-Added Competencies:

• Knowledge and experience with Ansible Tower, Centrify, Veritas and BMC software.
• Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams

Qualifications:

• A professional certification in RHEL
• Qualified in ITIL

• Regular team buildings
• 18 leave days / Year
• Health, GP, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are hiring a talented individual to join our team in Hong Kong to be in charge of Product Design and Sourcing. You will be reporting directly to our Managing Director.

You will be responsible for developing consumer goods products across multiple brands and product categories (e.g. apparel and accessories, home decor, and textiles). This role is unique as it encompasses all aspects of the supply chain, from conception to product manufacturing, including design, marketing materials, and financial targets.

Your responsibilities will include:

• Perform market research to determine the products to be developed.
• Ensure design decisions effectively combine beauty, functionality, and production efficiency.
• Identify potential manufacturers in Europe and establish relationships to ensure the highest quality products for our brands.
• Negotiate pricing and terms with suppliers.
• Manage the product sourcing process from initial request to final delivery, including sample approvals and quality control.
• Ensure the products are trade compliant with the US regulations.
• Work closely with photographers, videographers and copywriters to create marketing materials.
• Be in daily contact with a 100+ strong network of entrepreneurs, craftsmen, designers, quality control specialists, logistics experts, and regulatory advisors.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Is fluent in English 

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

What You'll Be Doing

The Promote Product Owner will be responsible for developing and implementing promotional product strategies related to products and markets, ensuring these products meet market demands and remain competitive to drive user growth and business development.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for promotional products.
• Design comprehensive product solutions, including marketing processes, user experience, features, and system design.
• Ensure product design encompasses a diverse range of marketing tools and strategies to enhance the competitiveness of the promotion system.

Market Analysis and User Insights

• Conduct market research to analyze user needs and competitive landscapes to support product decisions.
• Utilize data analysis tools to monitor product performance and suggest optimizations.

User Experience and Operational Efficiency

• Responsible for the overall user experience of promotional products, ensuring they are intuitive, efficient, and secure.
• Optimize operational processes for products, covering all aspects from user acquisition to conversion.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team based on market demands to ensure timely product delivery.
• Coordinate with the development team throughout the product lifecycle to address technical challenges and changes in requirements.

What you'll need

• Bachelor's Degree holder or above
• Over 5 years of product management experience, with at least 3 years in promotional or marketing-related product management.
• Proven track record in developing and implementing promotional systems, particularly in user acquisition and market promotion.
• In-depth understanding of marketing and promotion fields, including various promotional channels and user acquisition strategies.
• Strong grasp of product design principles, encompassing user experience, features, and system architecture.
• Excellent project management skills to oversee the entire product development process from concept to launch.
• Proficient in English and Chinese, with excellent written and verbal communication skills.

Ready to Shape the Future of Health and Wellness? 

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it! 

About Vita Green Group 

Vita Green stands at the forefront of the Health and Wellness supplements industry. Headquartered in Hong Kong, we own a diverse portfolio of well-established brands, including Dr. Choice, Naturo Vita, and Tea Chateau. With over 1 million satisfied consumers, our product portfolio is continually expanding, making an impact in markets worldwide 

With people at the heart of everything we do, we invest significantly in cutting-edge research and development, striving for the highest standards to create a healthier future. 

Position Overview

We are seeking an analytical and detail-oriented Quality Assurance Manager/Supervisor to join our high-performing QA team. If you are eager to advance your career with a company that prioritizes people and efficacy, we encourage you to apply now!

What You'll Do  

• Ensuring that both raw materials and finished products maintain the highest standards of quality.
• Supervising and managing work allocation of the team members to ensure that the resources are well spent.
• Engaging in Quality Management System Implementation.
• Reviewing process of GMP documents, sampling, and testing of various materials. 

Who we’re looking for: 

• A Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmacy, Pharmaceutical Studies or Science related disciplines
• Having at least 8 years’ experience in the pharmaceutical or FMCG industry, with at least 3 to 5 years in a managerial role
• Attentive to details, mature, independent, strong analytical and problem-solving skills, work well in a team
• A good team player and willing to learn to develop yourself
• Particularly interested in growing yourself in a stable manufacturing environment
• Good communicator with other teammates
• Candidates with less work experience will be considered as Quality Assurance Supervisor

Why Join Us: 

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.  

• Be part of a forward-thinking company dedicated to health and wellness.  
• Engage in pioneering projects that push the boundaries of innovation. 
• Opportunities for professional growth and development. 
• Flexible working schedule that promotes work-life harmony. 
• Causal wear every day! 
• Collaborate with a talented and diverse team. 
• Exclusive employee discounts on our products and much more! 

#LI-AA1

We are seeking a talented DevOps/Site Reliability Engineer (SRE) with a strong background in DevOps practices, Linux environments, and proficiency in scripting and programming languages like Bash, Shell, Python, or Golang. You will be responsible for managing and automating the deployment, monitoring, and reliability of our services. You will work closely with development teams to ensure systems are scalable, resilient, and performance-optimized.

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

Experience: 4+ years of experience in DevOps, SRE, or related roles.

Technical Skills:

• Proficient in Bash/Shell scripting.
• Solid programming skills in Python or Golang.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes.
• Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, CloudFormation.
• Monitoring & Logging: Familiarity with monitoring tools like Prometheus, Grafana, Datadog, Splunk.
• Fluency in Mandarin is a significant advantage for collaborating with Chinese-speaking teams. The ability to translate technical documentation or engage in conversations with stakeholders in Chinese is highly valued.

About us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What you’ll be doing

The Payment Product Owner will be responsible for leading the development and management of payment-related products to ensure that these products meet the needs of global users and are competitive in the market.

Product Design and Planning

• Develop and supervise the product strategy, roadmap, and iteration plan for payment products.
• Design comprehensive product solutions, including processes, user experience, functions, and system design.
• Ensure that product design covers a wide range of payment services such as deposit, withdrawal, transfer between accounts, and payment clearing and settlement.

Global multi-level payment product design

• Be responsible for the design of deposit and withdrawal products for multiple countries, regions, and different license requirements.
• Incorporate various payment systems and solutions, including credit/debit cards, P2P, cryptocurrencies, e-wallets , and other innovative payment methods.

User Experience and Operational Efficiency

• Be responsible for the overall user experience of payment products, ensuring that they are intuitive, efficient, and secure.

• Optimize the operational efficiency of products, covering all aspects from user registration processes to transaction processing times.

Collaborate with the development department to deliver products

• Work closely with the development department according to market, company, and business needs.

• Ensure the timely delivery of competitive payment products or systems, and coordinate with the development team throughout the product life cycle to address any technical challenges or changes in requirements.

What you’ll need

• Bachelor's Degree holder or above

• More than 5 years of experience as a Fintech product manager, with at least 3 years of experience as a product manager in the financial technology industry. Experience in exchanges, e-wallets, or similar trading platforms is preferred.
• Have a proven track record in successfully developing and implementing payment systems, with successful cases in deposit and withdrawal payment channels (credit/debit cards, P2P, cryptocurrencies, e-wallets, etc.).
• Have in-depth knowledge of the payment field, including various payment methods (bank cards, e-wallets, virtual currencies, P2P) and related regulatory requirements.
• Have a deep understanding of product design principles, covering user experience, functions, and system architecture.
• Possess excellent project management skills and be able to supervise the entire development process of a product from concept to launch.
• Fluent in Mandarin and English is a must

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses, is seeking a frontend web Angular Developer to join their dynamic team.

In this role, you will have the opportunity to develop and maintain various web desktop and web mobile applications. These will be used by our customers to manage their business, and as well for the end consumer to place their online orders and payments. We are actively expanding more in the financial services and data analytics, creating new products that will be very exciting and unique to work on. It requires a deep expertise in TypeScript and Angular and familiarity with everything about web development.

The ideal candidate does not have to be very experienced in all of these technologies or many live projects, because we can provide mentoring and coaching, but you will have strong problem-solving skills, be a team player, and be proactive in their approach to achieving company goals.

The Role

Developing and maintaining the company's web and mobile fintech applications using Angular, Typescript, Ionic, and other frontend technologies. Collaborating with cross-functional teams such as product managers, designers, and backend developers. Participating in code reviews and ensuring that all code is maintainable, scalable, and secure.

Responsibilities

• Build responsive, performant and reusable UI components
• Collaborate with Design and Product teams to make sure we're working on the most impactful set of features
• Write automated tests (both unit and end to end)
• Assist with bug fixing and performance enhancements across the multiple products
• Stay up-to-date with the latest developments and trends in the tech industry
• Contribute to the design and architecture of the applications
• Participate in code and design reviews

• Good experience with Angular and TypeScript
• A thorough understanding of HTML, CSS and JavaScript
• Knowledge of API's and communicating with external or backend services
• Understanding of unit testing
• The ability to debug coding issues
• A keen eye for detail with regards to design and UX
• Experience with version control systems (we use GitHub)
• Ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• Working knowledge of NgRx or other state management libraries would be beneficial

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.
• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this position, we are looking for a Desktop Support Engineer to assist one of our client - a leading European bank to provides support for basic incident resolution and requests reported to the regional service desk.

Responsibilities:

• Provide daily technical support and handle requests from end users based in Hong Kong office.
• Resolve cases received from tickets, emails and walk-ins.
• Create and update cases via ticketing system.
• Handling of desktops, laptops and mobile phones.
• Maintain system documentation, hardware & software inventory.
• Provide other IT-related support as required.
• Participate in projects.
• Perform other ad-hoc duties.
• Knowledge on desktop, networking, and general PC applications, like Microsoft 365.

• Able to work in shift hours: (Monday to Friday, 8:30am to 5:30pm / 9:00am to 6:00pm / 9:30am to 6:30pm).

• Minimum 3+ years with hands-on experience in IT helpdesk or desktop support position.
• Self-motivated, strong problem solving and analytical skills.
• Able to work with minimal supervisions.
• Knows how to use or have a knowledge on Active Directory, ADSI, Computer/Configuration Management, DFS Management, DHCP, DNS, Event Viewer, ODBC Data Sources, Print Management, Registry Editor, Remote Desktop, System Configuration, Task Scheduler, Control Panel, SCCM, Command Prompt, PowerShell, etc.…
• Has basic knowledge and troubleshooting related to Networking: TCP/IP, VPN, Switches, Cable Patching
• Has knowledge in writing scripts (in any programming languages) or macros will be an advantage, but not required.
• Knows how to support and troubleshoot Windows 10/11 requests/problems.
• Knows how to use or have a knowledge about Microsoft products such as, OneDrive, Outlook, Excel, Word, PowerPoint, OneNote, Teams, Skype for Business, Visio, Access, Microsoft Endpoint Manager – Microsoft Azure, Microsoft Intune
• Knows how to support and troubleshoot any Microsoft Office request/issues.
• Experience in handling/managing Hardware Support and Maintenance such as:
      a. Laptop, desktop, docking stations and other computer peripherals):
          o Maintenance: hardware configuration, software/application installation, BIOS & Device Driver upgrades
          o Knows how to support and troubleshoot any hardware requests/incidents

    b. Mobile phone (iOS and Android)
        o Maintenance: mobile configuration, work (business) software/application installation and upgrades
        o Knows how to support and troubleshoot any mobile requests/issues

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are hiring a talented individual to join our team in Hong Kong to be in charge of Product Design and Sourcing. You will be reporting directly to our Managing Director.

You will be responsible for developing consumer goods products across multiple brands and product categories (e.g. apparel and accessories, home decor, and textiles). This role is unique as it encompasses all aspects of the supply chain, from conception to product manufacturing, including design, marketing materials, and financial targets.

Your responsibilities will include:

• Perform market research to determine the products to be developed.
• Ensure design decisions effectively combine beauty, functionality, and production efficiency.
• Identify potential manufacturers in Europe and establish relationships to ensure the highest quality products for our brands.
• Negotiate pricing and terms with suppliers.
• Manage the product sourcing process from initial request to final delivery, including sample approvals and quality control.
• Ensure the products are trade compliant with the US regulations.
• Work closely with photographers, videographers and copywriters to create marketing materials.
• Be in daily contact with a 100+ strong network of entrepreneurs, craftsmen, designers, quality control specialists, logistics experts, and regulatory advisors.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Is fluent in English 

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Qualicom is seeking a passionate and innovative Software Engineer to join our dynamic team. In this role, you will have the opportunity to work on cutting-edge technologies while contributing to the development of software solutions that enhance our clients' operations. Qualicom prides itself on fostering a collaborative environment where creativity and technical acumen thrive. As a Software Engineer, you will be involved in all phases of the software development life cycle, from requirements gathering to design, implementation, testing, and deployment. You will work closely with cross-functional teams, translating customer needs into efficient and scalable technical solutions. Our ideal candidate is self-motivated, detail-oriented, and possesses strong problem-solving skills to tackle complex challenges. We value a culture of continuous improvement, and you will have the chance to elevate your skills through professional development opportunities. If you are looking for a place where your contributions are valued, and you can make a significant impact, then Qualicom is the right fit for you. Join us and help shape the future of technology solutions that empower organizations across various industries.

Responsibilities

• Design, develop, and maintain software applications according to specified requirements.
• Collaborate with product managers and designers to understand user needs and translate them into technical specifications.
• Participate in code reviews to ensure quality and share knowledge among team members.
• Identify and troubleshoot software defects and performance issues, providing efficient solutions in a timely manner.
• Write and maintain clear documentation for software design, architecture, and APIs.
• Stay up-to-date with emerging technologies and industry trends to continuously improve software development processes.
• Contribute to team meetings and provide regular updates on project progress.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in software development with proficiency in one or more programming languages such as Java, C#, or Python.
• Strong understanding of software development methodologies, including Agile, Scrum, and DevOps.
• Experience with web development technologies (HTML, CSS, JavaScript) and frameworks (e.g., React, Angular).
• Familiarity with database management systems and SQL.
• Ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with attention to detail.

*** Key Responsibilities ***

 - Achieve the insurance sales targets by collaboration with the assigned Customer Relationship Managers/branches

 - Drive tactical programs to develop a robust insurance culture on need based financial planning to affluent segments

 - Ensure sales staff are capable to cross-sell various types of insurance products and able to deliver innovative products to our customers

 - Implement the Group’s/Bank’s Compliance policy by managing compliance risk, ensuring adequate compliance resources are in place and training is provided, fostering a compliance culture and optimizing relation with regulators

*** Key Requirements ***

Must-have

 - Minimum 5 years' experience in insurance sales in banking (Sales experience in universal life insurance policy is preferable) 

 - Proficiency in both verbal and written English, Cantonese and Putonghua

 - Customer centric mindset and ability to manage complex interactions effectively

 - HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / ""Attained"" or above) plus relevant work experience

Good-to-have

 - University degree in a related discipline and preferably with relevant qualifications such as CFA, CFP or CFMP

 - Good communication, interpersonal and analytical skills

 - Strong self-motivation and drive to succeed, with ability to work under pressure

 - Shown strong situation awareness, strong desire to learn and able to work in Agile environment

 - Advocate of openness, able to create a cohesive teamwork and inspire others

 - High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

***Key Selling Points***

 - Excellent growth opportunities in career path advancement

 - Working location: to be determined after training

 - Birthday Leave

 - Staff Mortgage upon completion of 6-month probation

 - Medical Insurance

 - Maternity Leave

Technical Support Engineer (APAC)

Based: Shek Tong Tsui, Hong Kong 
Term: Permanent, Full time
Salary: HKD $235,000pa

The Role:

As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. 

Key responsibilities include:

• Act as focal point for all technical and non-technical enquiries relating to the Focusrite/Novation product lines, E-Store, product registration and software activation in a timely, friendly, problem-solving manner via email, phone and live-chat.
• Recreate end-user setups to replicate issues reported in the field and submit bug reports to the development team.
• Coordinate warranty and non-warranty repair bookings for dealers and customers.
• Represent the Technical Support team and our customer base during the development phase of exciting new products.

Skills and experience required:

• The ability and readiness to work well as part of a team
• Knowledge of audio interfaces, MIDI control, home/studio recording setups and music production
• Experience with Mac OS and Windows systems
• DAW knowledge (e.g. Pro-Tools, Logic, Cubase)
• A polite, patient and helpful phone manner
• Experience dealing with customers
• One weekend working day required per week E.g. Sun-Thurs).
• Fluent in English and Chinese (Mandarin & Cantonese) to a high standard.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

Our client a Commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the TVM process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement
• To support the new security BAU tasks for new projects, such as SIP & XDR, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.

Requirements

A)   Knowledge, Skill & Attributes

• Hands on experiences on IT security tools or applications.
• Knowledge of the DevSecOps or similar agile development
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin
• Following security best practices in performing tasks

B)   Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable

C)   Training and Relevant Experiences

• Fresh graduation or 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming
• Basic knowledge on networking

D)   Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

*** Key Responsibilities ***

- Work closely with the team to solve problems

- Writing clean, maintainable code while rapidly iterating and shipping

- Finding simple and elegant ways to solve problems.

- Research on new technologies

- Make something you are proud of

- Using Flutter in mobile development

- Mentor the junior team members if needed

*** Key Requirements ***

Must-have

- Love coding and technology are a must

- Experience in Flutter (We are using Flutter)

- 5+ years developing mobile app application(iOS/Android) using Java / Kotlin / Swift / Dart

- Applying best practices and design patterns

- Experience in writing unit tests and testable code

- Willing to challenge outdated solutions and suggest a new approach to problems

Nice-to-have

- Knowledge in building a highly scalable app

- Large-scale architecture design

- Problem-solving skills and is willing to share

- Mentor the junior team members if needed

- An environment that encourages learning, sharing and pushing the boundaries

- Dynamic and work-life balance environment

- Flatter team structure

- Competitive remuneration package

NAHC Limited is at the forefront of revolutionizing Human Resources through the innovative use of gamification. We are seeking a talented and passionate Game Engineer to join our dynamic team dedicated to enhancing employee engagement and transforming traditional HR practices into interactive experiences. In this role, you will be responsible for designing, developing, and implementing engaging game-based solutions that facilitate learning, performance assessment, and team building within organizations. Your work will directly contribute to creating a more enjoyable and effective workplace environment, ultimately fostering a culture of continuous improvement and empowerment. As a critical member of our development team, you will collaborate with other engineers, designers, and HR specialists to bring creative concepts to life, ensuring they align with our core mission of making HR processes more accessible and enjoyable. If you have a strong background in game development, a deep understanding of player engagement dynamics, and a desire to impact the HR industry positively, we would love to hear from you and learn how you can contribute to our exciting projects.

Responsibilities

• Design and develop engaging game-based applications for HR purposes.
• Collaborate with cross-functional teams to define game mechanics and user experiences.
• Implement features that enhance user engagement and retention.
• Optimize game performance for various platforms and devices.
• Conduct playtesting sessions and gather feedback to refine game elements.
• Document game design processes and technical specifications for future reference.
• Stay updated on industry trends and incorporate best practices into game development.

• Bachelor's degree in Computer Science, Game Development, or related field.
• Proven experience in game development using Unity or Unreal Engine.
• Strong programming skills in C#, C++, or JavaScript.
• Experience with game design principles and player engagement strategies.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• Passion for gaming and a strong interest in human resources and employee engagement.

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home

Our client a leading technology services company is looking hire Engineer.

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. 

Responsibilities

• Provide 1st and 2nd level support to users in a friendly and helpful manner.
• Follow procedures and instructions from your manager.
• Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks, escalating when tasks take longer than expected. 
• Promptly update job status in ticketing and activity tracking systems.
• Remain contactable via phone during out of office hours.
• Perform upgrade / maintenance / support jobs during non-office hours.
• Conduct daily morning checks on meeting room facilities.
• Manage meeting room facilities readiness and troubleshoot when problems arise. 
• Handle equipment deliveries and rack mount IT equipment occasionally. 

Requirements

• Fluency in written and spoken English is mandatory
• Fluency in spoken Mandarin
• Knowledge in Microsoft desktop / Office 365 / Azure platforms
• Troubleshooting Skills
• Industry certifications would be an advantage (MCITP/MCSE)
• 3+ years in a technology support role for Engineer
• Trade floor or financial services IT experience would be an advantage but not critical
• Diploma or above in fields of Information Technology, Software Engineering or equivalent.