The Wear:
The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding, and we're looking for a Consignment Specialist to join us in the UK.
The Mission:
You’ll be joining a growing team that’s establishing itself it Hong Kong, changing the way Watches are bought and sold via auction across the APAC region. You’ll help foster relationships and deliver excellent outcomes with both sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of the fabric of a fast-moving, innovative company.
With a customer-centric approach, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of luxury Watches, whilst contributing to revenue growth and product development.
The Calibre:
- Be a dedicated point of contact through the life of the auction process, co-ordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
- Communicate and build client relationships to foster long term repeat business.
- Research values of collectable Watches, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
- Managing the full consignment process with administration tasks including arranging of photography.
- Continually work to build your network and bring in new business opportunities for The Collecting Group.
- Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
- Participate in Collecting Cars & Watch Collecting external events to help build awareness of the brand.
- Work as part of the wider Collecting Group team, collaborating to support the success of all members
The Specs (What We'll Need From You):
- You have prior experience within a sales based role, successfully delivering against revenue goals.
- You’re proactive and a self starter, you have proven abilities to work independently to source and close sales.
- Open minded and inquisitive – you're adapt to what we do and are constantly looking for opportunities for the company to evolve and grow.
- Adept at negotiating sale terms with customers - you can demonstrate this to us.
- Commercial yet customer-first mindset – we are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
- Confident telephone manner and ability to achieve high call volumes.
- The ability to research and absorb information quickly, enabling you to identify suitable Watches from multiple high-resolution images.
- Attention to detail and an investigative approach.
- Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce.
- Exposure to or relationships within the Luxury Watch space not mandatory, but highly desirable.
In-house:
Queens Road East, Wanchai, Hong Kong. You'll be predominantly based here, our Hong Kong HQ.
The Jewels:
- 25 days holiday (plus an additional day each year after 2 years tenure).
- Private medical insurance for you and your family with Vitality.
- Company pension contribution.
- Fast-paced, high energy, global team.
- Learn negotiation and sales skills to onboard clients and listings.
- The thrill of the auctions and chasing down deals to get sold.
- Interacting with high value customers and talking about horology.
- Gain a deep understanding of how the Watch market works and how to value / trade Watches.
- The opportunity to attend amazing automotive and watch events.
The final countdown:
If you're passionate about Watches and culture, and you have the ambition to support buyers and sellers across APAC, then we want you. Close the clasp and join us on this exhilarating ride.
Ready to set the time?
Apply now and let's build the future of The Collecting Group together.
