Total 19 it technician job vacancies in Customer Service category in Hong Kong

Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

Our client a IT Services Company is looking to hire IT Support - six months Contract.

Background/Experience/Required Skills

• Knowledge in PC Installation and configuration.

• Providing basic troubleshooting and guidance to customers in resolving their issues.

• Decommission Support for old laptops.

• Troubleshooting: Diagnose and resolve hardware related issue.

• Communication : Interact with team leader and to follow their guidance
• Fresh graduates who have done internship in IT Support also welcome to apply

• Experience: 1 to 3 years
• Work Location: Kwun Tong
• Basic IT Support knowledge
• Working Hours : Monday to Friday - 9:00 am to 6:00.pm
• You will get to work with investment bank.

• Experience: 1 to 3 years

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

Our Client a Leading IT Technology company is looking to hire IT Helpdesk Team Lead.

Responsibilities:

• Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner;
• Be responsible for actively monitoring ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools;
• Identify and escalate priority issues;
• Supervise the team to ensure SLRs are met;
• Resolve day-to-day operation issues and escalate to management where necessary;
• Act as first point of contact for new scope requirements and BAU Escalation;
• Compile monthly progress report on overall status of BAU support, ad-hoc projects and initiatives, including support KPIs;
• Good telephone manner;
• Willing to take shift duties and ad-hoc assignment;

• Bachelor’s degree / diploma in IT / IS discipline or equivalent;
• At least 10 years’ experience in helpdesk support; which included 3 years’ experience leading a team of 10+ helpdesk agents;
• ITIL foundation V3/V4 is required;
• Proficient in written English & Chinese; Fluent in spoken English and Cantonese; Ability to communicate in Mandarin is an advantage;
• 5-day work a week.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力;
• 不計較,著重團隊精神;
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高達HK$20K (視乎經驗而定)
• 新人獎金總額達HK$8,000 (須受有關條款所限)
• 優厚津貼, 激勵獎金
• 加班津貼
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• The total amount for Sign-On Bonus HK$8,000 (subject to relevant terms and conditions)
• Performance Bonus Attractive allowance, service leads incentive opportunity
• Paid overtime
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance Annual medical check up
• Offer learning & development and Training program
• Excellent promotion opportunities
• Staff recognition awards
• 
  
• 如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝
• If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

.

Our client is a large Investment Bank is looking to hire  IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 3 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 1 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力
• 良好粵語及懂讀寫中文
• 不計較,著重團隊精神
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高到達HK$20K (視乎經驗而定)
• 優厚獎金, 激勵獎金
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療
• 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$20K (depending on experience)
• Attractive incentive opportunity
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• Learning & development program
• Excellent promotion opportunities
• Staff recognition awards
  

如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝

If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

.

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 4 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 2 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力
• 良好粵語及懂讀寫中文
• 不計較,著重團隊精神
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金+獎金: 可高到達HK$20K (視乎經驗而定)
• 優厚獎金, 激勵獎金
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療
• 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$20K (depending on experience)
• Attractive incentive opportunity
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• Learning & development program
• Excellent promotion opportunities
• Staff recognition awards
  

如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝

If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力
• 良好粵語及懂讀寫中文
• 不計較,著重團隊精神
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金: 可高到達HK$20K (視乎經驗而定)
• 優厚獎金, 激勵獎金
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療
• 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$20K (depending on experience)
• Attractive incentive opportunity
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• Learning & development program
• Excellent promotion opportunities
• Staff recognition awards
  

如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝

If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力
• 良好粵語,懂讀寫中文
• 不計較,著重團隊精神
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金: 可高到達HK$18K (視乎經驗而定)
• 優厚獎金, 激勵獎金
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療
• 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• Attractive incentive opportunity
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• Learning & development program
• Excellent promotion opportunities
• Staff recognition awards
  

如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝

If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

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職責

• 樓宇管理系統: 負責電子設備 / 樓宇管理系統的檢測, 維修及保養工作

資歷

• 中五程度或持相關證書 / 文憑
• 懂電腦操作
• 具備相關工作經驗及持有電牌者優先

Responsibilities

• Repair and maintain BMS systems to ensure that the building and all its technical areas are regularly maintained to provide a safe, clean and functional environment.

Qualifications

• Relevant experience or education background (Holders of certificates/diploma/High Diploma, etc)in engineering fields

#LI-AA1

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

Responsibilities

• 為客戶運送及更換物品, 如:地毯
• 工作時間: 逢星期一至六
• 工作地點: 遍佈香港、九龍及新界 (香港路線工作), 屯門倉
• Deliver and replace company products for customers
• Working hours: Mon-Sat
• Working location: Cover Hong Kong, Kowloon and New Territories (Focus on Hong Kong District), Tuen Mun Warehouse

• 誠實有禮、良好溝通及應變能力
• 良好粵語,懂讀寫中文
• 不計較,著重團隊精神
• 無需經驗, 歡迎畢業人士及女士申請
• Good communication skills and resourceful
• Good team player
• Fluent in spoken and written Chinese
• Fresh graduates and Females welcome to apply

• 基本薪金: 可高到達HK$18K (視乎經驗而定)
• 優厚獎金, 激勵獎金
• 雙糧
• 醫療保障 (包括中西醫門診及住院保障)
• 牙科醫療
• 體檢計劃
• 專業培訓及良好晉升機會
• Basic salary up to HK$18K (depending on experience)
• Attractive incentive opportunity
• 13-month salary
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• Learning & development program
• Excellent promotion opportunities
• Staff recognition awards
  

如有興趣申請者, 請致電 2954 6111 或 Whatsapp 9142 6529查詢及申請 ,謝謝

If you are interested in applying, please contact HR department at 2954 6111 or Whatsapp 9142 6529 to enquire and apply, thank you.

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