Total 78 Engineering job vacancies in hong kong lee gardens 3 causeway bay

Our client, a leading IT services company is currently seeking to hire an Operation Support Engineer.


Responsibilities

The successful candidate will be responsible in the following areas.
 

• 7x24 support in roster basis.
• Provide administration and support of hardware and software (Windows and Linux).
• Provide administration and support of container-based virtualization platform (Open shift and KVM).
• Provide administration and support of network devices (Routers/Switch/Firewall/Load-Balancer).
• Apply O/S and software patch.
• Perform first line trouble shooting and technical support.
• Act as the contact point to provide technical support in system operation.

• Higher Diploma Degree holder in Computer Science, IT or related discipline.
• 2-4 years relevant IT experience in system administration.
• Good knowledge of networking.
• Solid experience on Linux administration on Linux, System Configuration, Shell Scripting and Patch Management.
• Solid experience on Backup operation.
• Knowledge on docker and container is preferable but not a must.

Our client, a leading IT services company is currently seeking to hire a Deskside Support Engineer.

Responsibilities:

•  Provide daily T1/T2 deskside support.
• Troubleshooting technical issues hardware and software.
• Installing and configuring hardware and software.
• Provide IT project co-ordination.
• Follow-up with other service providers and hardware/software supplier on maintenance of such hardware/software.

• High Diploma in Information Technology or related discipline.
• At least 3 years of relevant experience in deskside support.
• Experience in Windows, O365, etc.
• Experience with remote desktop applications and help desk software.
• Have retail support experience is advantage.
• Proactive and able to work independently with good commination skills.

Our client, a leading IT services company is currently seeking to hire an Contract Field Engineer.

Responsibilities:

• Act as single point of contact for users for all IT Incidents and Service Request.
• Provide daily technical support to end- user for desktops, laptops, printers, mobile devices, and other hardware, either in person or remotely.
• Install and configure software and hardware on Windows and Mac operating systems, ensuring that all systems are up-to-date and secure.
• Respond to incidents and requests in a timely manner and escalate complex issues to the appropriate team, keeping users informed of progress and ensuring that all incidents are resolved within SLA.
• Log, track, follow up, update and monitor issues logged into ServiceNow (ticketing system).
• Work closely with other Information Technology teams, including Technology Ops (Network Infra & Server), and Group Information Security teams, to ensure the seamless delivery of technology services, collaborating on projects and initiatives as required.
• Maintain an accurate inventory of all hardware.
• Part of internal IT projects, in charge of onboarding/offboarding of all IT projects and end-user computing services.
• Liaise with service providers and vendors.
• Convey issues clearly to next-level engineers or teams.
• Provide user training as and when required .

• Diploma or related discipline.
• With relevant working experience is preferable but not essential.
• Good communication skill and customer oriented behavior.