Total 5 customer service job vacancies in Finance / Banking / Insurance category in north point hong kong island

Responsibilities    To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, operational transactions and deal execution. Assist on both internal and external Compliance exercises. Assist the Customer and Relationship Managers regarding onboarding procedure on KYC and account opening documentations. Fulfill internal monitoring requirements, including KYC review for accounts, daily / cross-border deposit report etc. To collaborate with different parties to ensure timely transaction processing and delivery of customer-focused service to meet client expectations. Ad-hoc project as assigned     Qualifications   University degree (preferred) with 5 years of experience in handling account opening and providing customer service to clients. Prior experience of working in Commercial Banking will be an advantage. Good interpersonal and communication skills Team player, self-starter and detail-oriented. Willing to take ownership, challenges and constantly get exposure to new knowledge. Good command of English, Cantonese and Mandarin

Job Responsibilities Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking Coordinate and track internal business reporting of the business unit Cross-sell bank's customer products, if any, to potential customers Act as coordinator for the Department to liaise with customers and other departments in daily operations Perform ad-hoc tasks as assigned Job Requirements Secondary education level or above Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience Good business sense, excellent communication and interpersonal skills Mature and self-driven Self-motivated, independent and able to work under pressure Conversant in MS Office Applications Good command of both written and spoken English and Chinese

Job Duties: Provide sales services to customers including account openings, AML checking, deposit quotation, signature amendment Assist our relationship managers in cross-selling customer products, if any, to potential customers, preparing KYC risk assessment and handling all related follow up actions Act as coordinator for the Department to liaise with customers and other departments in daily operations Handle daily customer enquiries Perform ad-hoc tasks as assigned Job Requirements: Bachelor Degree Holder, in Finance, Accounting, Economics, Commerce and Marketing disciplines. At least 2 years' experience in banking / financial institutions with sound experience in customer services Good business sense, excellent communication and interpersonal skills Mature and self-driven Self-motivated, independent and able to work under pressure Conversant in MS Office Applications Good command of both written and spoken English and Chinese including Putonghua Interested parties, please click "Apply Now" for application. Personal data collected will be used for recruitment purpose only.

Responsibilities: Provide sales support to Relationship Manager for account opening and maintenance, transaction execution and handling clients’ enquiries, etc. Prepare business analyst report, presentation materials and maintain client database Develop and maintain good business relationship with customers and other internal and external stakeholders Handle ad hoc tasks and projects as assigned Requirements: Bachelor's Degree in Finance, Economics, or related discipline Obtain SFC license for RA type 1 and 4 by attending to licensing paper exams within a short period after joining Attend to detail, pro-active, customer-orientated, excellent interpersonal skills and able to work under pressure Excellent verbal and written communication skills – English and Chinese (Mandarin is a must) Strong working knowledge of MS Office/Excel/PowerPoint Genuine interest and ambition to develop a long-term career in Wealth Management businesses Immediately available is highly preferred

Main Duties Responsible for attending to all invited clients and guests at Bank of Singapore centre. Acknowledge all clients upon arrival. Escort clients to the meeting suite. Interact and communicate with clients as needed. Support daily operations of our Client Centre at IFC. Attend to all aspects of service and request by the clients and their bankers. (Example: Making reservation for dining, hotels or concerts. Arrange for transportation or travel arrangements for sightseeing. Provide information on flights details, places of interest etc.) Anticipate client needs and respond promptly. Maintain positive client relations and ensure client satisfaction at all times. Manning the Client centre reception counters, re-direct calls as appropriate and take adequate messages as per the bank’s standard operating procedure. Manage bookings of meeting rooms for Clients and external guests. Offer a selection of drinks and services correspondingly throughout client’s meeting.  Hands-on preparation and serving drinks/food to clients. (Including food plating and dinning services during snacks/lunch request) Maintain cleanliness at the Client Centre in all meeting rooms, waiting areas and pantry. (Including clearing serve wares, clean table, replenish necessity items, rearranging of chairs etc)  Provide administrative and logistical support to the Service Ambassador’s team. Assist with company or client offsite events when require. Any other ad-hoc duties/ tasks assigned. ​Requirements: At least 5 years of customer/hospitality service experience Customer focused and proactive, able to communicate professionally and with confidence. Bubbly and sociable individual. Be immaculately groomed and exceptionally well presented. Calm, efficient, and organized with great attention to detail. Professional manner with an emphasis on passion for delivering exceptional high levels of hospitality/guest service. Proficient in written and verbal communication skills. Computer literate and able to navigate through Company systems Ability to multi-task while maintaining a positive attitude. Is able to prioritise tasks and see tight timelines as a challenge Is able to work on a rotating roster.