Total 3 maintenance manager job vacancies in Information Technology category in Hong Kong

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Digital Banking GCB 4 Well recognized in industry with 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22, Hang Seng Bank's acclaimed mobile app and creative digital capabilities continues to innovate and provide trusted banking, investment and wealth management services, taking care of individual's financial needs anytime, anywhere. Join our Digital Banking Team, be part of the WPB transformation to accelerate in today's digitalized financial services ecosystem. Together, we'd champion innovative, seamless, convenient, best-in-class and hyper-personalized experience as well as customer-centric journey to over half of the Hong Kong adult population. We are seeking high caliber professionals to join our department as Senior Business Risk and Compliance Manager . Principle Responsibilities Identify potential risk areas, lead and provide timely advice & support to digital banking functions on all aspects of existing business, new initiatives and operational risks to ensure business promotions and processes are operated with consideration under of risk controls and are in compliance with regulatory requirements and group guidelines Act as the focal point of contact with different businesses and functions for oversight of risk issues and implementation of risk governance Establish the governance framework for the monitoring and oversight of operational risk issues by senior management Take the lead in the relevant control monitoring and managements, arrange the regular and ad-hoc review and return on the control related request, coordinate with relevant parties and Subject Matter Experts to ensure adherence to Group policies, statutory requirements and regulatory guidelines Oversee the production of risk and control management reports and articulate the findings and recommendations to relevant senior audiences Work with fraud risk management function in fraud strategies review, fraud detection, fraud investigation, fraud trend monitoring and customer education on fraud prevention. Requirements University degree in a related discipline or other relevant qualifications Minimum 8 years of team management experience, with good knowledge of the changing regulatory environment, technology and fintech landscape especially in retail banking sector Sound knowledge of retail banking business, including products, services, systems and processes. Previous experience in project management would be an advantage Strong leadership, management and coaching skills Strong analytical, problem solving and reporting skills and able to critically evaluate information gather from multiple sources and reconcile conflicts Great sense of ownership and servicing mindset to ensure efficient and effective processes Proficiency in both English and Chinese, fluency in Putonghua an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Indexes Company Ltd Hang Seng Indexes Company Limited ('Hang Seng Indexes Company') manages and compiles the Hang Seng Family of Indexes, which cover stocks listed in Hong Kong and Mainland China. Our index series includes the Hang Seng Index, the Hang Seng China Enterprises Index and the Hang Seng TECH Index, as well as Stock Connect, Greater Bay Area and sector-related indexes. As at the end of 2020, assets under management in products passively tracking indexes in the Hang Seng Family of Indexes had reached a total of about US$38 billion. Hang Seng Indexes Company is a wholly owned subsidiary of Hang Seng Bank. Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world. We are currently seeking a high caliber professional to join our department as Data Manager. Principal responsibilities Assist in planning and implementing HSIL's data strategy, covering Hong Kong and China equity data used for index business; Work with Research functions, supporting index idea generation; Responsible for index data preparation, including corporate actions, free-float adjustments, industry classifications, financial ratios, etc.; Provide data support for regular index review and ad-hoc requests; Provide data support for business database; Design and prepare regular reports to support HSIL's clients and meet business needs; Act as a subject matter expert for HSIL's data platform; participate in user acceptance test for data-related projects; Execute proper data management procedures and perform the day-to-day functions to maintain the integrity of HSIL's data platform Requirements University degree in Finance, Computer Science, Engineering or a related discipline; Minimum 4 years of working experience, preferably with financial database experience; Knowledge of equity market operations, including company corporate actions and financial reporting is preferred; High proficiency in SQL is essential Knowledge of programming or scripting language such as Python; Experience in machine learning, NLP is a plus Excellent analytical, problem solving and communication skills; detailed-oriented Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Digital Banking If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further. We are currently seeking high caliber professionals to join our team as Digital Platform Manager - Mobile and Browser Lead. Principle Responsibilities Responsible for enhancing the capabilities of digital platform, developing customer-focused digital experience, formulating various recommendations, and coordinating digital platform & maintenance Shape and execute digital platform initiatives and roadmap; include but not limited to uplift customer engagement and loyalty, enhance digital messaging capability, improve digital onboarding journey, define and encourage best practices for the digital platform Accountable for continuously improving core experience on the mobile and desk-top e-banking using insights from Net Promoter Score (NPS), usability testing and direct customer feedback Work closely with various teams (such as business stakeholders, UXUI design, IT, transformation, and risk stewards) to ensure a coherent overall experience for customers including easy access and navigation to the digital journeys Work closely with commercialization team to ensure new features are being commercialized to drive up mobile active and engagement numbers Keep abreast of market and regulatory changes and timely executing enhancement and other risk-based diligence Review the business performance after the launch of the project Requirements University degree, relevant qualifications in Finance, Technology, e-Commerce etc. is preferred At least 5 years of product management / project management / business analyst relevant experience, preferably with exposure to banking or financial sector Extensive experience with a business background and have a deep understanding of customers, digital opportunities, the company's value proposition for its products, and the technology context and strategy required to differentiate those products in the marketplace Effective communication skills for navigating through business/ product requirements, differences of opinion on approach Strong business acumen and analytical ability, demonstrates flexibly when addressing shifting or competing priorities Strong sense of ownership and servicing mind-set, proven ability to build strong relationship across stakeholder groups Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Tech savvy and with experience in Agile working model is preferable Good command in both written and spoken Chinese and English, knowledge of the Mandarin is a plus Candidates with less experience will be considered for Assistant Digital Platform Manager Proficiency in both English and Chinese Strong communication skills, both written and verbal, to explain complex or technical issues Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.