Total 3 assistant hr manager job vacancies in Others category in Sha Tin, New Territories

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

We are looking for a hard working and outgoing leader to oversee and manage the daily operations. This role suits someone with ambition – not necessarily with years of management experience.

If you are passionate, have great energy, action-oriented and have an entrepreneurial mindset, then you could earn a place on our dynamic top team as we look to expand across Asia.

About the role

A location manager is the driving force behind ensuring excellent customer service, operations and services of their space, making sure that all administrative and operational duties run without a hitch whilst minoring in customer service and a sales support function.

Goals and objectives

• Build and create a successful location, by providing and maintaining a high quality level of service, community, maintaining a high occupancy rate for different Hive memberships
• Oversee all daily operations of your location
• Build a creative and collaborative community through events and personal interactions
• Responsible for finance related tasks, such as invoices, purchases, bills, petty cash
• Ensure all month end reports are completed
• Train, guide and support new team members
• Develop great relationships with members
  

Duties and responsibilities

Member Experience and Community

• Drive weekly community initiatives designed to develop connections between members, including member introductions, events and through social media
• Solve member-related issues to help foster a collaborative community
• Identify opportunities, design, and implement guidelines and best practices to ensure the best member experience is always delivered
• Oversee events to ensure a good balance of different types of events and ensure a great experience for both Hive members and non members
  

Finance and Operations

• Obtain, analyse P&L reports and compare with previous months
• Prepare monthly Manager’s Report and share internally to relevant stakeholders
• Prepare monthly invoices and work closely with Finance Team
• Make recommendations to New Projects team regarding maintenance and improvements of the space
• Identify, follow up and resolve any issues, such as cleaning, IT related issues, electrical equipment and so forth
  

Building Operations and Management

• Working closely with Community Associates, manage move-ins and move-outs; ensuring that all new members are fully prepared and the transition runs smoothly
• Manage all operations & maintenance to ensure highest level of member experience
• Ensure the building is clean and well kept
• Ensure all building receipts and documents are up to date, providing internal teams with monthly reports
  

Team Management

• Manage, inspire, support and guide your team to achieve goals
• Identify knowledge gaps, and where necessary train and/or arrange training with People Team
• Provide learning and development opportunities, and make recommendations to promote star Associates
• Hold one-to-one meetings to track individual performance on a monthly or quarterly basis with the People Team
• Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up to date with any process changes
  

Experience and requirements

• Passion and understanding for the Hive’s mission and values
• Passionate and curiosity about entrepreneurial communities, startups and supporting people
• College graduate with degree preferred, but not required
• ‘Graduates of life’ will be considered!
• Strong Commercial acumen, customer service and sales experience
• Must have strong verbal and written communication skills
• Exceptional organisational and multitasking skills
• Must demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
• Ability to handle pressure and fast thinking
• Attention to detail and plenty of initiative
• Proficient in basic computer skills
  

Critical competencies for success:

It’s all about the people! Working as a Location manager means always being attuned to people’s needs and always having a customer-centric mindset

• You should be a practical, creative, fast-thinker who is constantly on their feet and aware that others are counting on you!
• Multi-tasking should be a breeze for you
• A natural born charmer, persuasive, logical and thinks out of the box!
• You must be an efficient communicator who is fearless when it comes to speaking up and making your voice heard – even in front of those who are superior to you
• You should be able to translate trends into actionable ways that anticipate customer and market needs
• Be familiar with the startup ecosystem and up-to-date on daily happenings in your city
• Fired up about the Hive; you are ready to live, eat and breathe the Hive, spreading the love to everyone you encounter

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Country Manager, we are seeking an experienced leader with extensive brand & marketing expertise to further develop our local and travel retail businesses. As a Senior Brand Manager, you will need to value diversity and possess a strong strategic as well as operational mindset to succeed.

Key Responsibilities:

• Drive business growth & profitability; spearhead the development and execution of comprehensive brand strategies that align with LUXASIA’s overall business objectives and the unique positioning of each brand.
• Enhance brand equity & market presence; oversee all aspects of brand marketing, including commercial and business relations, to elevate brand awareness, engagement, and market presence.
• Cultivate strategic partnerships; establish & nurture strong relationships with global brand partners to ensure seamless communication and alignment.
• Optimize product assortment, pricing & promotions; collaborate with sales and commercial teams to develop and implement effective channel strategies, optimizing product assortment, pricing, and promotions across channels to maximize profitability.
• Conduct market research & analysis; continuously conduct market research and analysis to identify trends, opportunities, and potential challenges, informing strategic decision-making and ensuring brand relevance.
• Manage & mentor a high-performing team; lead and mentor a team of brand managers and marketing professionals, providing guidance, fostering a culture of collaboration, and driving individual and team success.

Requirements:

• At least 8 years of progressive experience in leading and managing brands in the cosmetics and lifestyle industry, with a track record of driving business growth, enhancing brand equity, and achieving financial targets.
• Possess a deep understanding of high-end niche lifestyle brands, their target audiences, and the unique dynamics of the cosmetics and lifestyle market.
• Exhibit exceptional strategic thinking and brand expertise, with the ability to develop and implement comprehensive brand strategies that align with business objectives and drive market leadership.
• Demonstrate strong commercial acumen and a results-oriented mindsets, with a proven ability to translate brand strategies into tangible business outcomes.
• Possess exceptional communication and interpersonal skills, with the ability to influence, motivate, and lead diverse teams across different cultures and functions.
• Fluency in both English & Chinese, with strong written and verbal communication skills.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Responsibilities:

Leadership and Representation:

Supervise and manage the logistics team in our Hong Kong office.

Act as the representative for our Hong Kong office in logistical matters.

Logistics Management:

Oversee the end-to-end logistics operations, ensuring efficiency and timely delivery.

Develop and implement logistics strategies to optimize processes.

Quality Management:

Maintain and enhance quality control processes within the logistics function.

Collaborate with relevant teams to ensure adherence to quality standards.

RMA (Return Merchandise Authorization):

Manage the RMA process, including returns, replacements, and refunds.

Work closely with customer service and other teams to address RMA-related issues.

Supply Chain Management:

Demonstrate a strong understanding of supply chain principles.

Collaborate with suppliers, vendors, and internal stakeholders to streamline supply chain processes.

Customs Regulations and Procedures:

Possess extensive knowledge of customs regulations and procedures for each country in the region.

Ensure compliance with international trade laws and regulations.

Education and Experience:

Bachelor's degree in Logistics, Supply Chain Management, or a related field.

Proven experience in logistics management, with at least 4 years in a leadership role.

Skills:

Strong leadership and team management skills.

In-depth knowledge of logistics and supply chain processes.

Familiarity with quality management and RMA processes.

Excellent organizational and problem-solving abilities.

Knowledge of individual country customs regulations and procedures.

Communication:

Effective communication skills to represent the Hong Kong office professionally.

Ability to collaborate with internal and external stakeholders.

Adaptability:

Flexibility to adapt to dynamic logistics challenges.

Ability to make quick decisions and prioritize tasks effectively.

Results-Oriented:

Proven track record of achieving results in a logistics or supply chain role.

Eligibility to work in HONG KONG requires Hong Kong citizenship or HK Permanent Residency (PR)