Total 7 product specialist job vacancies in Hong Kong, Sheung Wan

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What You'll Be Doing

The Investment Product Owner will be responsible for developing and implementing product strategies related to financial investment products, ensuring these products meet market demands and remain competitive to drive user growth and business development, particularly in the areas of Copy Trading, Multi-Account Management (MAM), and structured investment products.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for investment products, specifically Copy Trading, MAM, and structured investment products.
• Design comprehensive product solutions, including product features, user experience, and interface design.
• Uncover and design the core operational logic of financial products.
• Ensure product design encompasses a diverse range of features and functionalities to enhance market competitiveness.

Market Analysis and User Insights

• Conduct market research to analyze user needs and competitive landscapes to support product decisions.
• Utilize data analysis tools to monitor the performance of investment products and suggest optimizations.

User Experience and Operational Efficiency

• Responsible for the overall user experience of investment products, ensuring they are intuitive, efficient, and secure.
• Optimize operational processes for investment products, covering all aspects from user acquisition to conversion.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team based on market demands to ensure timely delivery of investment products.

• Coordinate with the development team throughout the product lifecycle to address technical challenges and changes in requirements.

Closely Collaborate with the Trading and Algorithm Teams

• Be responsible for the conceptual design of the core logic of investment products, able to clearly and accurately describe specific logical requirements, and deliver them clearly to the trading and algorithm teams for in-depth design of the solutions, then tracking the assessment results of profit and risk.

• Under the premise of ensuring the commercial objectives of the product are achieved, refine the user experience during the product holding period, and be responsible for the holding experience of the end-users.

What you'll need

• Over 5 years of product management experience, with at least 3 years in financial investment product management, especially in Copy Trading, MAM, and structured investment products.

• Proven track record in successfully developing and implementing financial investment products, particularly in user acquisition and market promotion.

• In-depth understanding of financial markets and investment products, including Copy Trading, MAM, structured investment products, and other financial investment tools.
• Strong grasp of product design principles, encompassing user experience, features, and system architecture.
• Excellent project management skills to oversee the entire product development process from concept to launch.

• Ability to independently design solutions, deliver high-fidelity product prototypes, ensure that the solution is compatible with our current system, and help the company achieve the required business objectives. Additionally, one must be able to skillfully switch to a beginner’s perspective, simplify and refine the user experience process, allowing users to start using the product effortlessly.

• Aesthetic judgment is needed for the product’s appearance and experience. One must be able to judge whether the product’s design style and user experience are most suitable for different scenarios and business needs and be able to collaborate deeply with UI designers.

• A basic understanding of finance is required, including the logic and process of asset pricing, and the mastery of fundamental risk quantification theories. The ability to use tools like Excel to design the logical prototype of the product is necessary. Knowledge of Python, DolphinDB, or other quantitative analysis tools would be a plus.

• Proficient in English and Chinese, with excellent written and verbal communication skills.

• Innovative thinker capable of identifying market opportunities and proposing effective product solutions.

• Ability to work in a fast-paced, collaborative environment and adapt to changing market and business needs.

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What You'll Be Doing

The Customer Service Product Lead will be responsible for developing and implementing product strategies for online customer service, AI-driven customer support, and innovative customer service solutions. This role requires a deep understanding of customer needs and the ability to leverage technology to enhance service delivery.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for customer service products, ensuring alignment with customer needs and market trends.
• Design comprehensive product solutions that incorporate online customer service, AI support, and innovative service features.
• Ensure product design includes a variety of functionalities to improve user engagement and satisfaction.

Market Analysis and User Insights

• Conduct market research to analyze customer needs and competitive landscapes, supporting informed product decisions.
• Utilize data analysis tools to monitor product performance and customer satisfaction, suggesting improvements based on insights.

User Experience and Operational Efficiency

• Responsible for the overall user experience of customer service products, ensuring they are intuitive, efficient, and effective.
• Optimize operational processes for customer service solutions, covering all aspects from user acquisition to service resolution.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team to ensure the timely delivery of customer service products based on market demands.
• Coordinate with the development team throughout the product lifecycle to address technical challenges and adapt to changing requirements.

What you'll need

• Over 5 years of product management experience, focusing on customer service solutions and technologies.
• Proven track record in developing and implementing online and AI-driven customer service products.
• Must be familiar with online customer service platforms and AI customer support tools.
• Strong background in customer experience design, with the ability to create solutions that enhance user satisfaction.
• Excellent grasp of product design principles, including user experience, features, and system architecture.
• Strong project management skills to oversee the entire product development process from concept to launch.
• Proficient in Chinese and English, with excellent written and verbal communication skills.
• Innovative thinker capable of identifying market opportunities and proposing effective customer service solutions.
• Ability to work in a fast-paced, collaborative environment and adapt to changing market and business needs.

About Us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations

What You'll Be Doing

The IB Rebate Product Owner will be responsible for leading the development and management of rebate products related to partners, ensuring that these products meet global user needs and remain competitive in the market.

Product Design and Planning

• Develop and oversee the product strategy, roadmap, and iteration plans for IB rebate products.
• Design comprehensive product solutions, including collaboration processes, user experience, features, and system design.
• Ensure product design encompasses a wide range of partner services, such as rebate calculations, payment processes, and settlement management.

Global Multi-Tier Partner Product Design

• Responsible for designing IB rebate products for multiple countries, regions, and varying regulatory requirements.
• Integrate various partner systems and solutions, including commission structures, incentive mechanisms, and other innovative collaboration methods.

User Experience and Operational Efficiency

• Oversee the overall user experience of IB rebate products, ensuring they are intuitive, efficient, and secure.
• Optimize product operational efficiency, covering all aspects from partner registration processes to commission settlements.

Collaboration with Development Teams for Product Delivery

• Work closely with development teams based on market, company, and business needs.
• Ensure timely delivery of competitive IB rebate products or systems, coordinating with the development team throughout the product lifecycle to address any technical challenges or requirement changes

What you'll need

• Over 5 years of experience as a fintech product manager, with at least 3 years related to IB rebate or partnership management. Experience with exchanges, securities derivatives trading platforms, or similar platforms is preferred.

• A proven track record in successfully developing and implementing IB rebate systems, particularly in commission calculations and payment channels.

• In-depth understanding of the IB rebate and partnership field, including various commission structures and relevant regulatory requirements.

• Strong grasp of product design principles, covering user experience, features, and system architecture.

• Excellent project management skills, capable of overseeing the entire product development process from concept to release.

• Chinese and English as the working language, with excellent written and verbal communication skills.

• Sincere, open, humble, and possessing a strong drive for progress.

• Able to work in a fast-paced, collaborative environment and adapt to the ever-changing market and business needs.

What You'll Be Doing

The Promote Product Owner will be responsible for developing and implementing promotional product strategies related to products and markets, ensuring these products meet market demands and remain competitive to drive user growth and business development.

Product Design and Planning

• Develop and oversee the strategy, roadmap, and iteration plans for promotional products.
• Design comprehensive product solutions, including marketing processes, user experience, features, and system design.
• Ensure product design encompasses a diverse range of marketing tools and strategies to enhance the competitiveness of the promotion system.

Market Analysis and User Insights

• Conduct market research to analyze user needs and competitive landscapes to support product decisions.
• Utilize data analysis tools to monitor product performance and suggest optimizations.

User Experience and Operational Efficiency

• Responsible for the overall user experience of promotional products, ensuring they are intuitive, efficient, and secure.
• Optimize operational processes for products, covering all aspects from user acquisition to conversion.

Collaboration with Development Team for Product Delivery

• Work closely with the technical team based on market demands to ensure timely product delivery.
• Coordinate with the development team throughout the product lifecycle to address technical challenges and changes in requirements.

What you'll need

• Bachelor's Degree holder or above
• Over 5 years of product management experience, with at least 3 years in promotional or marketing-related product management.
• Proven track record in developing and implementing promotional systems, particularly in user acquisition and market promotion.
• In-depth understanding of marketing and promotion fields, including various promotional channels and user acquisition strategies.
• Strong grasp of product design principles, encompassing user experience, features, and system architecture.
• Excellent project management skills to oversee the entire product development process from concept to launch.
• Proficient in English and Chinese, with excellent written and verbal communication skills.

About us

An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce.

We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us.

Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations.

What you’ll be doing

The Payment Product Owner will be responsible for leading the development and management of payment-related products to ensure that these products meet the needs of global users and are competitive in the market.

Product Design and Planning

• Develop and supervise the product strategy, roadmap, and iteration plan for payment products.
• Design comprehensive product solutions, including processes, user experience, functions, and system design.
• Ensure that product design covers a wide range of payment services such as deposit, withdrawal, transfer between accounts, and payment clearing and settlement.

Global multi-level payment product design

• Be responsible for the design of deposit and withdrawal products for multiple countries, regions, and different license requirements.
• Incorporate various payment systems and solutions, including credit/debit cards, P2P, cryptocurrencies, e-wallets , and other innovative payment methods.

User Experience and Operational Efficiency

• Be responsible for the overall user experience of payment products, ensuring that they are intuitive, efficient, and secure.

• Optimize the operational efficiency of products, covering all aspects from user registration processes to transaction processing times.

Collaborate with the development department to deliver products

• Work closely with the development department according to market, company, and business needs.

• Ensure the timely delivery of competitive payment products or systems, and coordinate with the development team throughout the product life cycle to address any technical challenges or changes in requirements.

What you’ll need

• Bachelor's Degree holder or above

• More than 5 years of experience as a Fintech product manager, with at least 3 years of experience as a product manager in the financial technology industry. Experience in exchanges, e-wallets, or similar trading platforms is preferred.
• Have a proven track record in successfully developing and implementing payment systems, with successful cases in deposit and withdrawal payment channels (credit/debit cards, P2P, cryptocurrencies, e-wallets, etc.).
• Have in-depth knowledge of the payment field, including various payment methods (bank cards, e-wallets, virtual currencies, P2P) and related regulatory requirements.
• Have a deep understanding of product design principles, covering user experience, functions, and system architecture.
• Possess excellent project management skills and be able to supervise the entire development process of a product from concept to launch.
• Fluent in Mandarin and English is a must

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Responsibilities:

• Understand the staffing needs from hiring managers and develop effective recruitment strategies.
• Handle end-to-end recruitment cycle for both front-line and backend role for HK and China team.
• Develop strong sourcing network to build and maintain a talent pipeline.
• Utilize various channels such as job boards, social media, networking events, and employee referrals to source high-quality candidates.
• Conduct resume screening, conduct interviews, assessing candidates for cultural fit, skills, and qualifications.
• Manage communication with candidates throughout the interview process and negotiate terms with selected candidates.
• Maintain up-to-date candidate records in the applicant tracking system (ATS).
• Keep abreast of the market conditions and share relevant insights with internal stakeholders

• 3-5 years of working experience in related to Talent Acquisition.
• Diploma/ High Diploma/ associate or bachelor’s Degree holder of business-related discipline.
• Fluent in verbal & written both English and Chinese, native Mandarin speaker or well understand China market will be an advantage. 
• Passion in acquiring new business knowledge in fast-paced environment.
• Self-starter and fast learner
• Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
• Fresh graduate and/ or IANG visa holder are welcomed. 

• Will be shared during Interview session