Job Responsibilities:

• Provide comprehensive administrative and secretarial support to senior management
• Manage calendar, schedule appointments and meetings, and coordinate travel arrangements
• Prepare and edit correspondence, reports, and presentations
• Handle incoming calls, emails, and other forms of communication
• Being the first point of contact for visitors coming to the office
• Operate and manage a full spectrum of office service/daily operations for the office
• Coordinate and organize internal and external meetings and events
• Assist in preparing and monitoring budgets and expenses
• Support office relocation and renovation project
• Handle the procurement of the operational needs of administration functions
• Liaise with relevant vendors, contractors, and other service providers
• Organize staff activities and company events
• Other ad hoc duties as requested

• Bachelor's degree in Business Administration or a related field
• Proven experience as an executive assistant or in a similar administrative role
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite
• Attention to detail and ability to multitask
• Professional and discreet with strong interpersonal skills
• Ability to work independently and handle confidential information
• Fluency in English, Cantonese, and Mandarin is preferred

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

• Plan and develop integrated marketing campaign that helps maintain #1 brand awareness and consideration in the industry through understanding consumer pain points, insights and competitive market landscape.
• Drive brand resonance across different target audience over online/offline engagements
• Lead customer centric, industry led integrated marketing campaigns using data analytics, market intelligence and consumer insights to shape the strategies to achieve company business goals.
• Support Head of Brand Marketing and Communications to develop annual marketing plan with clear brand strategies to achieve company goals.

Minimum Job Requirements:

• University degree or equivalent with over 10 years relevant working experience
• Proven track record of driving and delivering results for integrated marketing initiatives.
• Demonstrate curiosity and eagerness to keep abreast of the latest market trends
• Experience in driving full funnel marketing and create business value
• Analytical ability to extract insights and actions from data and translate into meaningful results
• Strong people and relationship building skills across internal stakeholders and external partners management
• Excellent time management and project management skills
• Excellent communication and collaboration skills with internal and external stockholders.
• A team leader and player, organised, reliable, dynamic and adaptive to changes

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Rentokil Initial是全球最大的商業服務公司之一，在歐洲、北美、亞太和非洲的主要經濟體中運營。公司擁有57,000多名員工，在90多個國家提供一系列的支持服務。

能多潔香港作為領先的害蟲控制、洗手間衛生和工作場所衛生解決方案提供商，在香港擁有超過59年的經驗，擁有約400名專業專家的廣泛網絡。我們獲得BSI頒發的ISO 9001質量管理體系、ISO 14001環境管理和ISO 45001職業健康和安全管理認證。

作為環境衛生方面的專家，我們不斷創新和改進我們的解決方案，為客戶提供一致的優質服務。

我們的使命是 "保護人民，改善生活，維護地球" ('Protecting People, Enhancing Lives, Preserving our Planet')，通過提供蟲害控制和衛生解決方案等保障服務，使我們的客戶能夠專注於他們最擅長的領域。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.

Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.

As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.

Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

• Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
• Support Sales team with priority scheduling within routes to drive business growth
• Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
• Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
• Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
• Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
• Organize and monitor data of correspondence and records by using the internal system
• System data Input and update
• Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
• Other ad-hoc duties as assigned

• Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
• Candidate with more experience will be considered as Senior Planning Executive
• Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
• Fast learner with strong attention to details
• Data sensitive, disciplined in maintaining accurate data for scheduling use
• Good communication, interpersonal and analytical skills
• Spoken and written English proficiency preferred.
• Self-motivated with positive working attitude and willing to learn
• Able to work independently with minimum supervision
• Good time management
• Able to work under pressure
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• 13-month salary
• Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Learning & development program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

If you are interested in applying, please enclose your resume and email address, thank you

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.

About fifty-five

Part of The Brandtech Group, fifty-five is a data consultancy helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer experience.

Headquartered in Paris with offices in London, New York City, Hong Kong, Taipei, Shenzhen, Shanghai and Singapore, the data company was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. We’ve been working with brands to help them thrive in a multi-channel, digitized world since 2010, through the strategic use of data and marketing technologies, and the astute coordination of their partner ecosystems.

Expected Skills

You will actively participate in the development of fifty-five in the region by fostering awareness and thought leadership, communicating about its know-how, innovations and case studies externally.

As a member of the marketing team (including 6 in Paris, 1 in Hong Kong and 1 in the US), you will contribute to the development of our regional communication strategy, by creating strong communication axes translated into quality content and the organization of events allowing fifty-five to communicate effectively with its clients and prospects.

Your contributions can take the following forms (list not exhaustive):

• Assist the development of the marketing content strategy, through our content website “the tea house”: editorial planning, content co-writing, publication on the website, and promotion
• Assist in the organization of customer, partner and public relations events
• Management of fifty-five's pages on social networks (WeChat mainly)
• Coordinate with internal and external parties to ensure smooth execution of the tasks required
• Coordination of fifty-five's communications: newsletters, press releases, conferences, trade shows, etc.
• Management of marketing resources: centralization, harmonization and redistribution of shared resources within 55 (inter-team, inter-office)

Education

• Bachelor's degree in Communication/Business Administration/Marketing or related disciplines.

What we are looking for

• Creative, curious and entrepreneurial spirit
• Excellent writing skills and ability to summarize
• You have a strong sense of initiative and autonomy
• Strong interest in technology, the brandtech and data revolution, and the challenges of brand communication and strategy in the digital age
• Proficient in Microsoft Word, Excel, Power Point and Google Docs
• Fluent English and Chinese (Mandarin and Cantonese ideally)

Benefits

• A multicultural environment with employees from over 20 countries
• Values centered on excellence, caring and sharing
• Ample opportunities for learning hard and soft skills, continuous training on the digital ecosystem and technologies (initial training for all new employees, followed by ongoing training sessions, etc.)
• Particular importance given to wellness, work-life balance and the right to disconnect

fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.

#LI-JL1

Role Overview:

The Customer Support Executive is ideal for a recent graduate, school leaver or experienced administrative/support professional looking to join an International Research Company, where they will be primarily responsible for supporting our customers with their online queries regarding content and purchasing of reports and the facilitations of leads for sales teams.

The Customer Support Executive’s role is to contribute to the team’s work of driving brand awareness and online revenue, specifically focusing on assisting visitors to the site, answering questions on our products and services and increasing conversion rates. If you see yourself as a great communicator who is tenacious and customer focused then this could be the role for you.

Support is primarily delivered through direct communication with our clients in real time and by email.  Customer Support Executives are required to be become experts on the complete product portfolio, have excellent communication skills and a helpful nature, when answering a wide range of often complex questions from business leaders, prospective clients and visitors to the website.

The successful candidate will be part of an international team across three key time zone locations (APAC, EMEAI, Americas) that allows Euromonitor to offer our clients 24 support.

Key responsibilities:

• Real time online client and order support, answering client questions on Euromonitor International’s products, services and methodology.
• Assisting with client queries, making suggestions for purchases and solving any issues related to purchasing.
• Liaising with industry research teams with questions or feedback as necessary.
• Online order processing and facilitation of order completion.
• Monitoring incoming queries and providing support.
• Updating Salesforce in regards to all client engagement.
• Contributing to an internal knowledge base of frequently asked questions, both research and purchasing related.
• Identifying potential for opportunities and lead generation.

• Min 1-2 years of working experience, preferably in customer support roles
• Excellent communication skills
• Customer service experience
• Ability to identify customer requirements and identify suitable products to meet their needs
• Fluent written and spoken English, with additional languages an advantage
• Experience working with Microsoft O365 products
• Good organisational and time management skills
• Tenacity and keen attention to detail
• Ability to work under pressure and prioritise workloads
• Degree level education
• Experience of website administration an advantage

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Responsibilities:

• Responsible for business development and account servicing for pest control
• Provide value-added service/ solution to the clients
• Implement the sales strategy
• Manage and expand client base and achieve sales target
• Handle customer enquiries and provide quality pre-sales and post-sales service and support to customers
• Develop and maintain good relationship with existing and new clients
• Prepare daily quotation & sales reports

• Tertiary education or above
• Preferably 2 years of sales & account management experiences. Prior experience in hygiene services and pest control in service industry will be an added advantage
• Fresh graduates are also welcomed
• Proficiency in written and spoken English & Chinese
• Excellent customer service skill
• Strong communication, presentation and interpersonal skills
• Good team player with a good sense of responsibility
• More experience candidate can be considered as Key Account Manager

• Competitive salary package
• Sales commission
• 13-month salary
• Attractive allowance
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

• Introduce company's products to new and existing customers by phone
• Answer customer inquiries, including loan application, cases follow-up
• Provide customers with the latest loan offers and market information
• Assist in processing customer applications referred by telesales, communicate with different departments and follow up on customer application progress
• 透過電話向客戶講解公司的產品
• 聯絡現有公司客戶，了解客戶需要並提供適合的產品及服務
• 主動為客戶推介公司的最新服務及產品
• 協助處理推廣員轉介的客戶申請，並與不同部門同事進行溝通，跟進客戶申請進度

• HKCEE / HKDSE or above, or equivalent qualifications at HKQF level 2
• At least 2 year experience in tele-sales field, preferably in banking / telecom / retail industry
• Familiar with the latest mortgage loan lending operations and business models
• Excellent communication, interpersonal and presentation skills
• Excellent command of spoken and written English and Chinese
• Immediate availability is preferred
• 中五程度或以上，或與2級資歷架構級別同等證書資格
• 有兩年以上的電話銷售經驗、是銀行/電信/零售業 / 可即時上班者為佳為佳
• 熟悉最新的抵押貸款借貸操作及商業模式
• 具良好的表達能力、說話技巧、銷售及顧客服務技巧更佳

• Attractive remuneration package
• Career progression opportunities
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• 具吸引力的薪酬待遇
• 職業發展機會
• 完善的醫療保險及牙科保健
• 每年生日假
• 入職周年假
• 考試假
• 進修津貼
• 員工置業貸款及員工私人貸款
• 其他各項員工福利