FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Support and coordinate the Operational Risk Committee and other relevant management committees
• Partner with risk owners to drive the identification and assessment, management and response, monitoring, and controls of operational risks on key initiatives and projects
• Coordinate with risk owners to conduct risk and control assessment, perform independent operational risk assessment and provide quality assurance on the effectiveness of key controls
• Assist in preparing regular risks reports to ensure key operational risks are appropriately addressed in Risk Committees
• Lead and manage the operational risk incident reporting.  Ensure operational risk incident is well managed and mitigation/preventive actions have been implemented.
• Promote a strong risk awareness and culture through regular communication to staff and distribution channels and delivery of training
• Be a key player of the Outsourcing Committee & Outsourcing  Workgroup to provide advice to local functions on key matters / assessments related to outsourcing arrangement from operational risk perspective and prepare meeting materials and minutes
• Ensure adherence to group and company policies and standards
• Support the implementation of Operational Risk Management Framework and Risk Taxonomy as directed by AIA Group from time to time.
• Support and coordinate the Risk Management & Compliance Certification, Control Environment Assessment, Operational Risk Charge Assessment
• Support relevant reporting in operational risk related systems (e.g. eGRC, TPMS, IRIS).  
• Support the Own Risk and Solvency Assessment (ORSA) process related to Operational Risk and develop tools to quantify the top risks for prioritization
• Support the ESG-related matters from Operational Risk perspective
• Conduct timely and accurate communications to various stakeholders such as internal parties, Group Office, regulators, auditors, etc

Minimum Job Requirements:

• A Bachelor degree in Business Management/ Economics/ Finance and Accounting.
• At least 8 years of Risk Management/ Internal Audit/ Compliance experiences in life insurance/ financial industries. Candidates with more experience will be considered as Principal (Senior Manager Level).
• Knowledge of insurance business operations.
• Work independently and be able to lead/facilitate projects and business initiative.
• Critical thinking and ability of influencing
• Multi-tasking ability and problem-solving ability
• Excellent communication skills, both verbal and written.
• Be a good team player.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Tea Chateau invites ambitious and forward-thinking individuals to join us as a Regional HR Manager. This role is perfect for someone with a spark of enthusiasm and a keen interest in shaping the future of the retail industry. As an HR Business Partner, you will champion the development of our vibrant teams and contribute to the regional growth strategy.

Your key responsibilities will include:

- Collaborate with the leadership team to craft innovative HR strategies that bolster our ambitious business objectives.

- Serve as a proactive advisor on HR matters, guiding the management team of Tea Chateau in cultivating talent and fostering a thriving workplace culture.

- Drive talent acquisition and management initiatives to assemble and retain a dynamic team capable of propelling business success.

- Empower the sales, marketing, and retail teams through strategic HR support, enhancing their performance and engagement.

- Liaise with the Group HR Operations team to refine HR processes, ensuring seamless integration and adherence to high standards.

- Promote a vibrant and inclusive work environment that reflects the ethos of Vita Green Group.

- Utilize data-driven insights to inform HR decisions and pinpoint opportunities for growth and development.

- Tackle employee relations issues with a balanced approach, ensuring harmonious workplace dynamics and compliance with company standards.

- Create and implement developmental programs to equip the team with cutting-edge skills, propelling their career trajectories within the company.

- Manage competitive benefits and compensation structures that drive motivation and loyalty among employees.

Qualifications and skills:

- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications welcomed.

- At least 5 years of progressive experience in HR, with a preference for exposure to the retail or FMCG sectors.

- A track record of success in HR roles, demonstrating the potential to lead HR functions regionally.

- Exceptional business insight with an eagerness to engage with the company’s strategic objectives.

- Inspirational leadership qualities with experience in nurturing and inspiring teams.

- Outstanding communication and interpersonal skills, with a knack for fostering strong relationships.

- Adaptability and agility in a fast-paced and ever-evolving work environment.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG