FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.

The Role:

• The objective of this role is to work closely with the HR Team in assisting the full spectrum of frontline recruitment activities including but not limited to cv screening, managing job posting status from job boards, and interview arrangements. You will also be responsible for providing support in data entry, document filing, and verifying attendance information for employees to the HR Department as assigned.

if you are...

• Undergraduates in the final or penultimate year, preferably with a major in Human Resources Management, or other Business-related disciplines
• Detail-minded, proactive, with good communication skills
• Having a strong interest in people-related matters
• Immediate availability is highly preferred
• Able to work at least 3 full working days per week (Part-Time) or at least 3 months (Full-Time)

We will offer you…

• Free and surprisingly convenient shuttles from the city centre all around Hong Kong.
• Attractive staff purchase discount to experience our quality products and other partnership brands.
• A Career opportunity with the market leader in the health product sector.
• Casual wear every day to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Rapid growth opportunities for strong performers

Vita Green Group is looking for an HR Operations Manager with a specialization in Compensation & Benefits and a proven track record in regional HR operations. This role requires a strategic thinker with expertise in designing and implementing efficient HR processes that support our diverse workforce across multiple regions.

Key Responsibilities:

• Lead and manage the HR operations team to ensure the delivery of high-quality HR services, including payroll, benefits administration, HRIS, and employee data management.
• Develop and oversee a comprehensive C&B strategy that is competitive, equitable, and aligned with the company's goals and regional differences.
• Conduct regular market benchmarking and analysis to ensure our C&B offerings are attractive and retain top talent.
• Coordinate with regional HR teams or vendors to harmonize HR operations and ensure compliance with local labor laws and regulations.
• Streamline and optimize HR processes and systems for efficiency and scalability to support business growth.
• Manage the implementation and ongoing maintenance of HR technology solutions to enhance HR service delivery.
• Collaborate with the finance department to manage budgeting for salaries, benefits, and other HR-related expenses.
• Provide expertise and guidance on complex HR operational matters, including tax implications, legal compliance, and policy development.
• Work closely with the talent acquisition and HRBP teams to integrate C&B strategies with recruitment and employee growth initiatives.
• Prepare and present analytics and reports on HR operational metrics to senior management, providing insights and recommendations for improvement.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 7 years of experience in HR Operations, with at least 3 years in a managerial role focusing on Compensation & Benefits.
• Strong background in regional HR operations, with a deep understanding of varying employment laws and practices.
• Demonstrated experience in managing HRIS and payroll systems, with a preference for candidates who have overseen implementations or upgrades.
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to manage complex data.
• Exceptional leadership skills with a track record of developing high-performing teams.
• Strong communication and interpersonal skills, capable of building relationships with stakeholders across different regions and cultures.
• Proactive and results-driven, with a continuous improvement mindset.
  
  #LI-EDNG

• Leadership role in a reputable and growing company.
• Opportunities to shape HR operations within a dynamic and diverse business environment.
• Exposure to regional HR practices and the chance to make a tangible impact across multiple markets.
• A competitive compensation package
• Professional development opportunities and the potential for career advancement within the Vita Green Group.
• An inclusive and supportive company culture that values diversity and work-life balance.

Tea Chateau invites ambitious and forward-thinking individuals to join us as a Regional HR Manager. This role is perfect for someone with a spark of enthusiasm and a keen interest in shaping the future of the retail industry. As an HR Business Partner, you will champion the development of our vibrant teams and contribute to the regional growth strategy.

Your key responsibilities will include:

- Collaborate with the leadership team to craft innovative HR strategies that bolster our ambitious business objectives.

- Serve as a proactive advisor on HR matters, guiding the management team of Tea Chateau in cultivating talent and fostering a thriving workplace culture.

- Drive talent acquisition and management initiatives to assemble and retain a dynamic team capable of propelling business success.

- Empower the sales, marketing, and retail teams through strategic HR support, enhancing their performance and engagement.

- Liaise with the Group HR Operations team to refine HR processes, ensuring seamless integration and adherence to high standards.

- Promote a vibrant and inclusive work environment that reflects the ethos of Vita Green Group.

- Utilize data-driven insights to inform HR decisions and pinpoint opportunities for growth and development.

- Tackle employee relations issues with a balanced approach, ensuring harmonious workplace dynamics and compliance with company standards.

- Create and implement developmental programs to equip the team with cutting-edge skills, propelling their career trajectories within the company.

- Manage competitive benefits and compensation structures that drive motivation and loyalty among employees.

Qualifications and skills:

- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications welcomed.

- At least 5 years of progressive experience in HR, with a preference for exposure to the retail or FMCG sectors.

- A track record of success in HR roles, demonstrating the potential to lead HR functions regionally.

- Exceptional business insight with an eagerness to engage with the company’s strategic objectives.

- Inspirational leadership qualities with experience in nurturing and inspiring teams.

- Outstanding communication and interpersonal skills, with a knack for fostering strong relationships.

- Adaptability and agility in a fast-paced and ever-evolving work environment.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG

The Role:

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc;
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way;
• Devise and review GMP documents such as various material specifications, SOPs, training materials;
• Review and manage various Batch Production Records, various record forms & test reports;
• Involve in various validation activities, equipment calibration activities and product stability studies;
•  Assist in EM / compressed air and purified water monitoring program
•  Provide and maintain training program for all QC staff with preset schedule;
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.

• Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines.
• Having at least 3 years’ experience in pharmaceutical industry
• Experience in chemical analysis of TCM and/or pharmaceuticals, and preferably with microbiological analysis experience.
• Familiar with PIC/s GMP is an advantage.
• More experienced, you will be considered as QC Supervisor.

• Casual Dress Code: Freedom to dress comfortably at work.
• Health & Wellness: Comprehensive health insurance (available on the first day of work).
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong 
• Annual Health Check-ups: Regular health screening at no cost.
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave.
• Company Discount: Reduced prices on company products and partnered restaurants and stores.
• Growth: Rapid growth opportunities for strong performers.
• Great Opportunities: Chance to work on cutting-edge marketing projects.

Accountabilities:

• Provide CMO support to the APAC Life market.
• Work collaboratively with other CMO’s within PartnerRe.
• Identify and highlight emerging trends and developments in the incidence, detection, treatment, and prognosis of diseases and lifestyles, as they relate to life and health insurance. 
• Provide medical support to the development and monitoring of products reinsured by PartnerRe.
• Participate with an internal team to update and maintain PartnerRe’s underwriting philosophy in various manuals (PAR – Partner in the Assessment of Risk).
• Review of facultative underwriting and claim cases as required.
• Show industry leadership by participating in industry associations.
• Create and make presentations internally and externally.
• Develop content for publications in various media.
• Participation on internal and external audits as required.

About you:

• Strong organizational skill.
• Excellent communicator, including communicating medical topics to non-medical audiences.
• Ability to work in a highly collaborative environment.
• Willingness to learn underwriting practices in markets outside of Asia Pacific.
• Able to manage multiple priorities and still meet stakeholder deadlines.
• Comfortable working in and with teams.
• Willing to travel in Asia Pacific as required.

• To improve and uplift service qualities
• Manage and coach call team to handle customers' order, inquiry or complaint
• Delivers quality mechanism and the measuring criteria to frontline service
• Work with different team to main a smooth daily operation
• Prepare monthly reports for management review
• Manage and assist in all ad hoc assignments as assigned
  
  本公司正透過勞工處推行招騁, 求職者請致電 2867 2346 查詢/安排面試
  [空缺編號: 27480]
  

• F6 / DSE level or above
• Minimum 2 years' relevant experience in customer service (Medical / Healthcare industry is preferred but not must)
• Strong competency working with CRM platforms to resolve customer issues
• Experience in leading teams in contact centre or fast-paced customer resolution environment highly desirable
• Customer-first service attitude, positive and strong communication skills
• Good command of written and spoken English, Chinese and Mandarin