The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

The Community Associate will be responsible for delivering outstanding customer experience to all location members and visitors. They will provide exceptional support to the Community Lead, Location Manager, Senior Location Manager, General Manager and Country Manager by operating the facility and communicating with stakeholders. We're looking for someone who is flexible and a team player who thrives in a fast-paced environment. Success will mean utilising tools and resources provided to hit the ground running, which will lead to providing a vibrant, productive, and connected workplace for our members.

This role reports to the Location Manager and will be based on-site in Hong Kong.

Duties and Responsibilities

• Deliver exceptional customer service to all members and visitors.
• Handle member’s daily requests and all incoming enquiries.
• Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting).
• Achieve occupancy goals through membership retention and closing new sales.
• Conduct informative tours to potential members and partners.
• Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
• Contribute content to maintain our presence online and onsite via social media posts and promotional materials.
• Coordinate the general upkeep of the facility to ensure the space is presentable at all times. This includes conducting floor checks, completing maintenance tasks and basic cleaning such as dusting, utensil washing and spot cleaning.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be fluent in English both spoken and written, any additional languages is a plus

• Competative salary
• Health care, including dental
• Training and development opportunities for “hard skills” and functional competencies as well as “soft skills” and leadership competencies
• Personalised development plans and growth opportunities within the organisation
• Team and community activities and annual company-wide events
• Exclusive discounts at partnered restaurants, bars and gyms
• Opportunities for local and international relocation
• Paid volunteer day a year
• Birthday leave

• Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
• Perform phone dunning and/or reminder message to delinquent clients in professional manner
• Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Prepare debt collection status report
• Provide general administration and clerical support to the team
• Handle enquiries related to collection matters
• Participate in ad-hoc projects as assigned

• Tertiary education, or equivalent qualifications at HKQF level 3
• Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
• Proficiency in both English and Chinese
• Strong self-motivation, with ability to work independently and under pressure
• Good interpersonal, negotiation and problem-solving skill
• Maintain a positive, empathetic and professional attitude toward customers at all time
• Proficiency in MS Office
• Immediate available is highly preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

As the Associate / VP, Finance at Hex Trust, you will be part of the team responsible for ensuring the accuracy and completeness of financial records, timely and accurate calculation, verification and reporting of financials, and supporting the Company's strategic decisions. This is an exciting opportunity to work with cutting-edge technology, a compliant-first approach, and the highest level of security available in the market.

Duties & Responsibilities

• Verify the accuracy and completeness of financial records and transactions, including transaction records on the blockchain
• Work closely with Front Office (Markets team) and Middle Office to ensure data accuracy, and design process improvements
• Prepare financial data and reports for analysis of business performances / KPI
• Assist with the preparation of monthly, quarterly, and yearly company and consolidated financial and regulatory reports
• Collaborate with other teams and ensure timely and accurate financial reporting in accordance with HKFRS/ IFRS standards
• Facilitate Group and statutory financial audits
• Perform reconciliations of financial records against various data sources
• Support the Finance department with ad-hoc projects and initiatives
• Streamline financial processes and implement best practices

• Bachelor's degree in Accounting, Finance or related field
• 3 to 5 years of experience in Audit, preferably from a top or 2nd tier CPA firm
• CPA certification is a strong plus, but not required. Hands-on experience with financial audits however is a must
• Solid understanding of accounting principles and financial reporting controls
• Experience and understanding of blockchain, crypto transactions and related accounting process is preferred
• Excellent communication and interpersonal skills, working experience with diverse populations is preferred
• Ability to work independently and collaboratively in a team environment
• Strong Microsoft Excel / Google Sheets skills

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Flexible Work Arrangements
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

About the Role

We’re now looking for a passionate Chef de Partie to join Pici Taikoo Place, the latest addition to our collection of beloved neighbourhood pasta bars.

You will be working in a fast-paced kitchen, supporting the Sous Chef and Head Chef in all aspects of kitchen operations. You will ensure that your section is ready for service, and that you prepare the dishes promptly to the expected standards.

Fast track your career progression, join an internationally diverse work environment, cook incredible pasta dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Prepare your section for service
• Cook dishes in a timely manner up to restaurant standards
• Supporting your colleagues when needed
• Adhering to health and hygiene procedures
• Manage and control your stock

• At least 1 year experience as a Chef de Partie, or 2+ years experience working in the kitchen
• Knowledge of Western cuisine, ideally Italian
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed revenue share
• Monthly revenue bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

• Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way
• Promote loan refinance service to existing customers
• Explore business opportunities with existing clients proactively
• Devote accountability and contribute capabilities in ad hoc projects to achieve Company strategic plan

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years working experience in sales or customer service
• Excellent communication and interpersonal skills
• Aggressive, proactive and able to work under pressure
• Proficiency in MS Office

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Who We Are:

GV is a private equity firm focused on e-commerce. All our businesses have one thing in common, customer obsession. We aim to generate long-term returns through buying and building businesses. We strive to be the world’s most hands on private equity firm.

We provide hands-on support, in-house, to our portfolio of businesses in all areas such as ideation, website creation, product design, manufacturing, inventory purchasing, getting the inventory to our US warehouse, creating advertising campaigns and handling media buying across different paid advertising channels, all while ensuring each business continues to provide a legendary customer experience.

We have successfully grown brands to over US$20M in annual revenue. We have brands in different industries such as kitchenware, home décor, office, furniture, electronics and apparel.

Job Overview:

You will be responsible for producing compelling and engaging digital content for brands. You will play a vital role in the overall creative strategy to enhance the brands’ online presence and customer experience.

This role would require you to work from our office in Hong Kong. Your application will be considered if you are already based in Hong Kong or interested in relocation.

As a Creative Producer at GV, you will:

• Find and manage external copywriters, videographers and photographers
• Be responsible for producing marketing content for our brands (product pictures, stage pictures, videos, brochures, product description etc.)
• Be involved in the branding of e-commerce brands (from mood-boards to websites)
• Make sure all the creative assets are completed before deadlines
• Participate in the design decision of the physical products
  

We are looking for someone who:

• Prefers working independently with minimal supervision
• Can learn and adapt with feedback
• Is incredibly smart and able to learn quickly
• Has excellent organizational skills and the ability to multitask and meet deadlines in a fast-paced environment.
  

Benefits:

• Attractive compensation package
• Autonomy and exposure to learn and grow
• International and fast-paced work environment
• A meritocratic culture with a ‘best idea wins’ mentality
• Comprehensive employee benefits package
• Sponsored visa

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Supporting SEM/Social/Display campaign launches for client[s]
• Support of campaigns, including daily campaign pacing, optimisation, and campaign hygiene
• Ensuring platform accounts are compliant with our defined best practices
• Responsible for producing reports, including data inputting and suggesting insights
• Publishing requests for proposals (RFPs) for relevant channels. This may involve either sending them to clients, or potential clients getting in touch with proposals
• Responsible for sending publisher contracts [i.e. insertion orders (IOs)] for relevant channels
• Assist with internal data maintenance, issue identification and solution development

THE SKILLS WE’RE LOOKING FOR

• Bachelor’s degree in a Media/Advertising or a related field preferred
• Ideally 4 years + experience in performance marketing in agency
• Experience in media buying, i.e. hands on platform experience across Google Ads, Business Manager, DV360, CM360, etc.
• Solid knowledge on cross channel media activation (SEM/Social/Display etc)
• A passion for everything digital, with an active interest and understanding of online advertising industry trends
• Excellent communication skills, both verbal and written
• Great analysis skills (including quantitative analysis) and proven critical thinking capability
• Adaptable and able to flex with changes in prioritisation to meet new or changed goals
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel is desirable

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos. 
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals. 
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated! 
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance. 
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support. 

Sound like the right role for you? Click to apply now!

Our client that runs a trendy smart casual Jazz bar and restaurant in Dubai is looking for waitresses with a beautiful personality and customer relationship skills to create a welcoming and vibrant atmosphere in their outlet.

The ideal candidate should ideally have the basic knowledge of the sequence of service and waitress skills.

Good in communication and outgoing with an exceptional personality that would suit the venue and atmosphere.

If you have that special vibe then you could be the right candidate

* Basic skills as a waitress

* Friendly and outgoing and beautiful personality

* Can work in a busy bar/restaurant

* Good communication skills

USD 600 to 800 + USD 100 Food allowance + USD 100 to 150 (Service charge Avg) + USD 150 to 200 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Our client that runs a trendy smart casual Jazz bar and restaurant in Dubai is looking for waitresses with a beautiful personality and customer relationship skills to create a welcoming and vibrant atmosphere in their outlet.

The ideal candidate should ideally have the basic knowledge of the sequence of service and waitress skills.

Good in communication and outgoing with an exceptional personality that would suit the venue and atmosphere.

If you have that special vibe then you could be the right candidate

* Basic skills as a waitress

* Friendly and outgoing and beautiful personality

* Can work in a busy bar/restaurant

* Good communication skills

USD 400 to USD 600 + USD 100 Food allowance + USD 100 to 150 (Service charge Avg) USD 150 to 200 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

At Hex Trust, we’re building trust In the digital asset ecosystem and we’d like you to help us deliver that message to our prospective clients and partners around the world. This is a great opportunity for an experienced sales professional within digital assets and financial services, who would be predominantly responsible for new client acquisitions and revenue generation. 

We’re a small, and high growth FinTech company, providing a wide range of prime brokerage services, including custody and trading. We are looking for energetic individuals with in-depth industry knowledge, confidence, and persistence, to work independently, build relationships, and help broaden our client and partner base and take our business to the next level! 

Duties & Responsibilities

• Client acquisitions and revenue generation across our custody and global markets products, such as full custody, staking, trading, and financing solutions
• Lead and own all elements of the sales life cycles: initial scoping, pipeline management, pitching, contract negotiations, and close sales successfully
• Become a subject matter expert in the digital asset ecosystem and assigned products 
• Collaborate closely with internal teams including Business Development, Client Management, Onboarding, Compliance and Product to continuously improve and exceed revenue targets 
• Keep track of key developments in the digital asset ecosystem and proactively identify new revenue opportunities

• 5-10 years of sales, business development, or client-facing experience working with institutional clients from both traditional financial services and digital assets startups
• Experience with prime brokerage products, such as custody and trading
• Understand the requirements to successfully operate within a regulated financial institution   
• Ability to negotiate and create strong relationships with both Web 2 and Web 3 institutions
• Ability to operate and excel in a fast-paced and often ambiguous, entrepreneurial environment with minimal supervision
• Excellent communication, interpersonal and organizational skills, with the ability to collaborate with both internal and external stakeholders
• Fluent in written and verbal English language required, with additional local language skill an advantage (Mandarin preferred) 
• Cultural alignment with the team, e.g. no prima donnas
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Flexible Work Arrangements
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Our Key Account Manager role will see you directly impact sales for Link Healthcare in our Hong Kong operations and across the South East Asia region. This role will provide you with plenty of variety; reporting to the General Manager – Southeast Asia, you’ll build relationships with Healthcare Providers, Hospital Pharmacists and Procurement Specialists to drive sales and achieve set targets.  You’ll also work closely with our key accounts to promote our medicines access services.  The role is a hybrid position, working both in field and in our Kowloon Bay office, with opportunity for some flexible work arrangements.

On a day to day basis, you'll be responsible for:

• Territory analysis, planning and management
• Sales for commercial or registered medicines
• Key account management for our unlicensed medicines procurement services
• Service Coordination and Delivery
• Administrative support (licences, imports and similar) and reporting

To be successful in this position, you'll need:

·        Tertiary qualification in Science, Pharmacy or Medicine

·        Demonstrated experience in healthcare or hospital pharmaceutical sales

·        Exposure to selling a service (vs product) highly regarded

·        Well developed verbal and written communication (Cantonese and English)

·        Results, action oriented, tenacity, resilience, and compassion

·        Motivated and adaptable, with a proactive approach to problem solving

·        Demonstrated ability to work autonomously, as well as in a virtual team environment

In return, we can offer you: 

• Competitive monthly salary 
• 13th month bonus
• Commission structure
• 20 days annual leave from year one
• Ongoing professional development 

About the Role

We are now looking for a passionate Sous Chef to join Pane e Latte, our Positano-inspired Italian bakery on the stunning Stanley coast.

You will be working in a fast-paced kitchen, supporting the Head Chef as the second in command in kitchen operations. You will ensure that your section is ready for service and that you prepare the dishes promptly to the expected standards. You will also take ownership of back-of-house duties such as stock take and staff training.

Fast-track your career progression, join an internationally diverse work environment, cook incredible Italian dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Prepare the kitchen for service, both people and mise en place
• Cook dishes in a timely manner up to restaurant standards
• Support colleagues when needed
• Maintain adherence to health and hygiene procedures
• Manage and control stock
• Oversee and train team members

• At least 1 year experience as a Sous Chef, or 3+ years experience working in the kitchen
• Knowledge of Western cuisine, ideally Italian
• Positive attitude with a teamwork mindset
• Sense of responsibility for your role
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioral values – Teamwork, Be nice, Commitment and Positivity

• 50% discount at all our restaurants

• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with their performance!
• Credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:

• Responsible for maintaining and revamping the Loan Application and Loan Management systems 

• Deliver well-tested codes alongside any new features / bug fixes 
• Participate in various phases of the Software Development Life Cycle (SDLC) for successful project delivery 
• Experienced in troubleshooting incidents and resolving technical issues 
• Automate back-end, API, and front-end test cases using tools 
• Design and execute functional test plans for existing and new features of our products 
• Design Test Scenarios and Test Cases based on business requirement, functional requirement specification, test plan and ensure comprehensive coverage of test cases 
• Due diligence of DEV and QA processes, identify gaps and suggest improvements

• Bachelor's degree in Computer Science / Information Technology (I.T.) or related disciplines, or equivalent qualifications at HKQF level 5 
• At least 4 years of relevant working experience
• Experienced in Programming Language C# / Java (Object Oriented Programming Language)
• Experienced in both RESTful API and Asp.net
• Experienced in managing database in SQL server / MongoDB, as well as Azure cloud
• Frontend experience in Angular Frontend, & Vue.js is an advantage
• Familiar with all phases of testing and know how to write test cases, execute them and communicate the results 
• Excellent communication, interpersonal and presentation skills 
• Well-organized, self-motivated and able to work under pressure 
• Good command of spoken and written English and Chinese 

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance 
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

We are growing! We are currently looking to hire a Training Project Coordinator for our Academy in Hong Kong.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them to translate their objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables.
• Build professional image and maintain good relationships with key customers.
• Identify key contacts at potential client companies to establish and foster relationships.
• Resolve customer complaints quickly and efficiently.
• Provide excellent service to maintain a positive reputation for the business.
• Ability to sustain the business by finding new training solutions.
• Collect client feedback and their experience on the project.

Consultant/trainer:

• Building extending relationship with associate consultants.
• Provide support and care to associate consultants during project.
• Communicate regularly with associate consultants for latest practice and relationship maintenance.

Manage vendors:

• Sourcing vendor to accomplish different client needs.
• Compare and negotiate quotation with service vendor.
• Managing financial transactions under service agreement.
• Supervising task progress and work quality of service vendors.

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints
• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Pirata Group is one of Hong Kong’s most dynamic, creative, and fastest-growing F&B groups. We pride ourselves in having an international workforce with an open, honest, transparent, and collaborative workplace focused on teamwork and guest experience.

We’re now looking for a talented Communications Manager to join our team.

Open to candidates from both the brand and agency sectors, this is an exciting opportunity for an ambitious candidate to orchestrate PR in-house, working closely with high-performing Marketing & Communications colleagues on executing marketing solutions and 360-degree campaigns. 

Responsibilities

• Group PR Strategy
  Plan and deliver effective communications at the Group level, with activities including active pitching for thought leadership opportunities, media interviews, press events, and awards
• Group PR Calendar
  Take ownership of the PR calendar at the Group and Outlet level and execute with correct timing and tactics
• International & Local Media Engagement
  Create and deliver on strategy for international and local media engagement in business, lifestyle, design; and trade journals for hospitality, human resources and other relevant verticals. Deliver on coverage KPI.
• Press Releases
  Write engaging, informative and actionable press releases
• Communication Materials
  Write, develop and edit communication materials including awards pitches, fact sheets and other literature
• Media Hosting & Outreach
  Active media and influencers (KOLs & KOCs) outreach in building and maintaining a robust hosting pipeline for all restaurants, facilitating communications at every level of organisation. Deliver on hosting KPI to help hit coverage KPI, in tandem with Press Office activities
• Events
  Participate in producing events
• Media Library Creation and Maintenance
  Work closely with General Managers and Chefs in building communications assets to effectively execute campaigns  
• Media and Social Listening
  Handle inbound media inquiries, evaluate opportunities, and monitor public and media opinion. Deploy crisis management as and when required.
• Third Party Content
  Ensure accuracy of content on third party websites, including directories, chambers, aggregators, and booking platforms
• Reports & Administration
  Produce monthly reports and activity forecast, internal POs and other administrative tasks
• Collaboration & Teamwork
  Work with the Marketing & Communications team, and individual restaurant teams, in crafting marketing solutions, including overall campaign planning and execution
• Vendor Management
  Manage vendors and suppliers

• University degree, preferably with a major in communications, journalism, humanities, or related disciplines
• 6-8 years of solid communications and media relations experience in F&B, hospitality, travel, retail, or other, related consumer industries
• Excellent command of written and spoken English and Chinese. Fluency in Putonghua is an advantage
• Strong communication, writing, and editing skills
• Multi-tasking under tight timelines, good at problem-solving and attentive to details, resourceful
• Independent, self-motivated and outgoing
• Strong team mindset

• 50% discount at Pirata's group restaurants

• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We’re now looking for an enthusiastic Supervisor to join Pici Causeway Bay, our pasta hideaway in HK’s busiest retail and commercial district

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible pasta dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants

• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Apt Resources is currently seeking a talented and experienced Manager Customer Experience Design - Digital to join the team of one of their esteemed clients in the airline industry in the GCC region. As the Senior Manager of Customer Experience Design - Digital, you will lead and manage the Customer Experience Design-Digital team. Your responsibilities include designing, implementing, and optimizing the digital experience for customers across various touchpoints. You will identify opportunities and manage the development of digital solutions throughout the customer journey roadmap. Additionally, you will research and implement digital products and services that align with the brand values, providing a more personalized and integrated digital customer journey. You will oversee the entire lifecycle of innovation strategy from concept to development and integration into everyday business operations. By leveraging innovative thinking and market analysis, you will ensure that every application feature delivery surpasses competitors.

Responsibilities:

Operational:

• Develop and direct research-based design efforts aimed at continuous improvement of current products and services, generating new experience concepts across all areas of the customer journey. Convey these concepts to the IT & Digital team as technical specifications, design, and business/scope requirements.
• Assess and optimize the performance of new and existing features through active user research and performance metrics, including competitor analysis and design workshops.
• Manage a project-centric core team, including product/project specialists, providing leadership, guidance, and support to ensure high-quality application delivery that meets business requirements.
• Ensure consistency and quality of standards and processes across the team throughout the software development lifecycle.
• Collaborate with other managers from various business departments to effectively manage cross-project dependencies, identifying risks, issues, and technical challenges.
• Build and maintain relationships with internal and external IT, UX/UI designers to ensure timely delivery of product enhancements and stakeholder satisfaction.
• Collaborate with the IT & Digital team on the overall digital product roadmap, priorities, objectives, and expected impact of new features, documenting and prioritizing digital product features and user feedback.
• Implement continuous improvement plans to maintain a commitment to enhancing the digital customer experience.
• Work with the Head of Department to define the strategic direction for digital customer experience projects, recommending and discussing innovations and tactics to promote business revenue and product portfolio, including e-commerce packages and other value-added components.
• Stay informed about customer profiles, market trends, and operational changes to drive service improvement through collaboration with BI and other stakeholders.
• Develop budget proposals for digital customer experience projects to present to the Head of Department.

• Minimum of 8 years of job-related experience.
• Bachelor's Degree or equivalent.
• Proven experience in managing enterprise-level projects.
• Previous experience managing and implementing major projects across airline digital customer touchpoints.
• Extensive knowledge of software development methodologies, tools, frameworks, and technologies.
• Qualification in Computer Science, Information Technology, or related field.
• Practical knowledge of project management tools.

Preferred:

• Proven experience in software development and management, with experience in managing software development teams.
• A flair for innovation.
• Ability to create impactful presentations.

TBD

Apt Resources is currently seeking a highly skilled and experienced Senior Manager Customer Experience Design to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Customer Experience Design, you will play a crucial role in transforming the airline’s vision into actionable product and service concepts for both onboard and ground/lounge areas. Your work will involve researching and creating products and services that embody the airline's brand values, providing a more personalized and integrated customer journey. Additionally, you will implement continuous improvement plans to ensure an ongoing commitment to enhancing the customer experience.

Responsibilities

Strategic:

• Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand.
• Lead research-based design efforts aimed at continuous improvement of current products and services, while generating new experience concepts across all customer journey touchpoints, including ground, lounges, and onboard.
• Champion excellence in customer experience across all product and service offerings.
• Work with operations teams to establish engagement standards that maintain the experience proposition while adapting to different standards for operational efficiency.
• Define and develop customer-facing products for each cabin class, ensuring service concepts and standards align with guest demographics and profiles.
• Use business intelligence and other stakeholder input to stay informed about customer profiles, market trends, and operational changes to drive service improvements.
• Contribute to the development of the airline's digital experience across the customer journey, ensuring a cohesive and impactful user experience that delivers commercial benefits.
• Act as the custodian for the end-to-end customer journey.

Operational:

• Translate new service concepts into operational processes, considering factors such as aircraft type and lounge environments.
• Develop and lead the implementation of service standards, procedures, and processes.
• Foster collaboration between operational departments to ensure aligned service standards are consistently delivered.
• Plan and implement medium to long-term service initiatives, ensuring all operational teams are aligned and customer satisfaction is monitored for brand impact.
• Oversee cabin crew complement, market trends, F&B, hotel trends, and airline benchmarking to achieve best-in-class status.
• Create information for customer service teams to understand and embrace the airline's product and service concepts, enhancing their ability to promote these offerings.
• Analyze CRM data to scientifically and intuitively meet customer expectations.
• Set and implement KPIs to drive continuous improvement through methods such as mystery shopping and customer feedback.
• Ensure products and services align with brand values and maintain high standards.
• Nurture a customer-centric design team, fostering design-led thinking through brainstorming sessions, design reviews, and workshops.
• Ensure synergies between inflight and ground services by managing relevant stakeholders and resolving challenges.
• Translate product and service strategy into development, creating design briefs and project plans for internal and external use.
• Anticipate development requirements and inform relevant business areas to ensure timely delivery.
• Champion commercial and fiscal responsibility in decision-making processes.
• Develop brand partnerships to offer bespoke experiences for customers.
• Identify cost management opportunities through continuous monitoring of products and services.
• Document projects consistently as a key management tool, providing status updates to management and other stakeholders, and highlighting any associated risks.

• Minimum Bachelor’s Degree or equivalent.
• Over 10 years of experience in translating brand vision into tangible and implementable product and service concepts at a major international airline.
• Proven experience in Customer Experience Design at a major international airline.
• Advanced understanding of hospitality processes, procedures, and standards.
• Advanced understanding of F&B and onboard services.
• Experience developing inspirational, elegant, and successful products for airlines, hotels, or other hospitality companies.
• Advanced understanding of customer experience and customer journeys.
• Excellent ability to communicate and translate vision into concepts and contexts.

TBD

Apt Resources is currently seeking a highly experienced Senior Manager Catering Operations to join the team of their client in the Airlines industry based in the GCC (Gulf Cooperation Council) region. As the Senior Manager of Catering Operations, you will be responsible for the 24/7 planning and execution of all aspects of their global catering services. This role requires collaboration across the organization to ensure timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights. You will lead, manage, and develop supplier relationships and internal teams to uphold the highest standards of compliance and safety.

Responsibilities:

Strategic:

• Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.
• Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at the lowest cost.
• Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
• Develop and lead the environmental agenda for catering services.

Operational:

• Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.
• Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.
• Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
• Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
• Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
• Manage the daily catering budget, which constitutes 90+% of DOC.
• Develop improved logistics and supply strategies to reduce cost and complexity.
• Provide catering input for new aircraft development and long-term corporate planning.
• Make time-sensitive operational decisions that directly impact costs, ensuring safety and operational integrity while adhering to corporate governance.
• Drive reductions in weight and waste expenditure.

• Bachelor's degree or equivalent.
• 10+ years of experience in planning and delivering global catering services operations.
• Experience in an operational role within large, multicultural teams, preferably within airlines or airline catering.
• Knowledge of global catering operations and suppliers.
• Strong ability to delegate work, set clear directions, and manage workflows.
• Excellent mentoring and coaching skills.

TBD

Apt Resources is currently seeking a highly skilled and experienced Senior Manager Design & Branding to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Design & Branding, you will be responsible for translating business needs and briefs into compelling creative solutions. You will lead teams of design and equipment managers and specialists, providing creative and strategic direction, and budget recommendations, and overseeing functional areas including PDD; Onboard & Lounges, and Aircraft Interiors. Your role includes ensuring the timely, budget-conscious, and high-quality delivery of products and experiences. Additionally, you will communicate the company’s creative vision to the design team, equipment team, and stakeholders, supervise the entire design process, and make crucial technical decisions. You'll manage timelines, and budgets, and maintain relationships with suppliers and other stakeholders. As an expert communicator, you will keep the team informed and ensure they have the necessary resources and knowledge to succeed.

Responsibilities

Strategic:

• Define a comprehensive design strategy and vision for product definition, encompassing creative design, branding, industrial and product design, environmental and structural design for areas such as Onboard & Lounges, and Aircraft Interiors.
• Guide the team in developing effective ideas into detailed drawings and actual design solutions.
• Strengthen the brand through product quality, design aesthetics, strategic partnerships, and inflight and lounge product propositions.
• Determine the most productive tender and product sourcing approaches, aligning with desired product quality, deadlines, and budget allocations.

Operational:

• Extend the scope to special projects for other subsidiaries and divisions, including Marketing, Charter Flight, and Corporate Communication, ensuring brand alignment and event synergy.
• Collaborate with leading airline businesses to benchmark and understand technology, production methods, techniques, and effective solutions.
• Conduct thorough product cost analysis to build compelling business cases for budget allocations, ensuring value for money.
• Plan tenders strategically for customer-facing items, strengthen brand partnerships, and achieve the best value and design solutions for the airline.
• Identify innovation opportunities, such as new product ranges, markets, and industry developments, to advance departmental propositions.
• Develop effective internal processes to consistently meet tender timelines and achieve fruitful results from evaluations.
• Define additional contractual advantages, such as brand exclusivity and design ownership, that serve the airline’s best interests.
• Establish specific product sourcing definitions for the equipment team to follow.
• Lead project management, defining comprehensive timelines for on-time project delivery, whether long-term or urgent.
• Collaborate with stakeholders and suppliers to create smooth launch plans.

• Bachelor's degree or equivalent.
• 10+ years of relevant experience.
• Qualifications in a design-related field such as Industrial, Graphics, or Interiors.
• Experience leading a design and development team in an interactive medium, such as graphic and element design with large production capabilities.
• Experience in various aspects of production and equipment management.
• Understanding of product and equipment development, production methodologies, and project management within the airline industry or a similar field.
• Experience in product development design phases, including scripting product development phases, is advantageous.

TBD

Pirata Group is a bold, forward-thinking and innovative collection of restaurants by the people, for the people. From humble beginnings in 2014, Pirata Group now operates 26 restaurants with one common philosophy: Unconditional Hospitality.

The Group portfolio includes Pirata, The Optimist, TokyoLima, Chaiwala, Pici, Honjo, TMK, The Pizza Project, Hugger Mugger, Pane e Latte, La Favorita, Tempo Tempo, Honjokko and Calle Ocho.

We’re now looking for a Social Media Marketing Executive to join our team.

This is an exciting, entry-level opportunity for an ambitious candidate to create content for, manage, and maintain restaurant accounts within an integrated marketing ecosystem. The successful candidate will dive into the nitty-gritty of social media’s role in orchestrating group-level campaigns, PR strategy, digital marketing, and guest relations and engagement. 

Supercharge your career with one of Hong Kong’s most visited, diversified & beloved restaurant groups.

RESPONSIBILITIES

Content Creation

• Create head-turning social-native campaigns toward hitting KPI’s on engagement and followers 
• Visit restaurants to take candid, authentic, in-the-moment photos and videos
• Edit media into engaging content for various platforms such as Instagram, Facebook, YouTube, LinkedIn, Xiaohongshu, etc.
• Write clear, engaging and on-brand copy
• Provide pre-, onsite, and post-production support for art directed campaign shoots
• Work with the PR & Communications team in aligning KOL activities and key messages
  
  

Guest Relations

• Answer comments, questions, and DMs
• Show the way to menus or to direct booking links
• Traffic guest feedback and complaints as and when needed

Social Media Library Creation and Maintenance

• Repurpose existing photos and videos into fresh content
• Scrape guest check-ins, thank guests for visiting, collect appropriate posts and images for reposting - with guest permission, recoloring as needed to match the feed
• Maintain social media folders with correctly labeled and attributed images, that match every brand

Guest Engagement

• Create regular contests, giveaways or collaborations to entertain guests and boost followers
• Coordinate with internal teams on mechanics, prize collection and other logistics

Campaigns

• Drill down group-wide campaigns, such as Halloween, Festive, etc. at the brand level
• Echo PR messages across our accounts in an accurate, actionable and timely manner
• Create ads for reservations, event registrations, and other projects, with a clear call to action
• Manage and monitor ads budgeting
• Support in product sourcing and vendor management

Reporting

• Create clear, actionable and timely reports - weekly and monthly
• Do market research through competitor analysis and trend reports to have clear benchmarks for future campaigns

• University degree, preferably with a major in communications, journalism, humanities or related disciplines
• Fresh graduates are welcome
• Ability to take beautiful images and videos using a phone
• Knowledge of design software such as Canva or Photoshop, for branded edits
• Ability to curate user-generated content
• Ability to write clear and concise copy in English. Traditional Chinese is an advantage
• Strong communication skills
• Multi-tasking under tight timelines, good at problem-solving and attentive to details, resourceful
• Independent and self-motivated
• Strong team mindset

• 50% discount at Pirata's group restaurants
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

Full time and office-based in HK

Sleek is on a mission to revolutionize how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business.

Founded in 2017 and head-quartered in Singapore, we are a team of 450+ Sleekers with offices in Singapore, Australia, Hong Kong, Philippines, India, Vietnam and the UK. We work in a fast-paced, multicultural start-up environment and we’re committed to delivering experiences that will delight our clients.

Major administrative duties as follows:

• Provide administrative/clerical support to several departments, including Company Secretary, Accounting, Audit, Customer Support, and Customer Success
• Collect mail from our registered office
• Scan and file statutory documents and incoming mail
• Maintain a good filing system
• Perform data entry
• Arrange courier
• Order office supplies
• Office administration and maintenance
• Answer phone calls
• Greet and assist visitors to the office
• Outdoor work might be required, e.g to post offices, banks, Inland Revenue Department, Companies Registry, etc.
• Other administrative duties and ad-hoc projects as assigned

• Self-starter
• Hard working
• Attention to Detail
• Able to work independently
• Good at time management
• Good interpersonal and organizational skills
• Language: Good command of English and Chinese. Cantonese is a must. Mandarin is an advantage.
• Computer Skills: Microsoft Office, E-mail

• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 17+ nationalities and as many languages spoken internally!
• A pool of HKD 7,000/year of Health & Benefits
• A great and vast high floor corner office in the heart of Central with an amazing view over Hong Kong and the mountains

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.

As a deliberately multicultural team, our team comprises more than 15 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!