• Develop compelling content and manage communications across online and social media platforms to boost brand awareness and customer engagement
• Achieve targeted growth and ensure content marketing effectiveness with a full-funnel strategy and data-driven marketing practices
• Assist to develop marketing strategies on various social media platforms and online channels coinciding with new product releases, campaigns, or other brand messages
• Drive the digital growth and performance marketing plan, such as SEO, SEM, social media, YouTube, roadshows, events, partnership etc.
• Monitor social media conversations and trends, be awareness and provide timely responses to comments and messages.
• Provide on-site support of the events and assist in event / video shooting 
• Liaise with external agency and partner to drive digital marketing excellence
• Monitor the budget and digital platform performance, trend and provide insight
• Support ad-hoc projects and tasks as assigned by superior

• Degree holder or equivalent qualifications at HKQF level 5, with minimum 6 years of experience in the fields of digital and social media marketing
• Ability to think innovatively with a digital-savvy mindset
• Creative, detailed mindset with multi-tasking and project management skills
• Capability to lead agencies to develop and execute effective adverting and media plan
• Proactive in following up projects
• Analytical and with good numeric sense
• Excellent command of both Chinese and English
• Ability to work in dependently under pressure

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Research and pursue new opportunities in mortgage business, including but not limited to exploration of potential partnership with Hong Kong property developers
• Explore new leads and perform relationship management to achieve business goals
• Prepare for credit applications and provide necessary follow-up actions to deliver premium service to clients
• Be responsive to client’s enquires and advise clients solutions to resolve any issues or complaints
• Collaborate with internal parties including credit, risk control and compliance team to achieve business goals and fulfil regulatory and internal policies requirements
• Perform analysis, provide insights and make necessary recommendation to management
• Support ad-hoc work tasks and projects as assigned by supervisors

• University degree in Business Studies or Finance related discipline, or equivalent
• Minimum 2 years’ working experience as sales executive or account servicing positions from banking or financial service industries
• Sensitive to market trends in mortgage business and property development
• Strong sales orientation, and network with developers or property agencies
• Ability to communicate effectively, embrace change and overcome challenges
• Strong desire of self-improvement and learn from experiences
• Good communication, interpersonal, analytical and relationship management skills
• Proficiency in both written English and Chinese.
• High level of customer centricity mindset with dedication to deliver premium service to clients
• Candidate with more experience will be considered as manager role

• Attractive remuneration package
• Career progression opportunities
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

DAY IN THE LIFE OF

LM

We are looking for an entrepreneurial, ambitious, personable and business-savvy Location Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Location Manager works closely with the Senior Location Manager, General Manager, Operations Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.

ADMINISTRATION AND FINANCE

• Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.
• Ensure the community team is trained on all required administration and finance tasks required for their job.
• Ensure your team meet the financial deadlines, report accurately and have the knowledge to be able to deliver what is expected.
• Responsible for ensuring inventory is complete and ordering is within the set budget.
• Obtain and analyse P&L reports, and conduct variance analysis when required.
• Responsible for ensuring billing is complete and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.

MEMBER EXPERIENCE AND OPERATIONS

• Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
• Ensure the community team have the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
• Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement.
• Responsible for the overall cleanliness and upkeep of the space is up to standard, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc. working with and coordinating the team to deliver exceptional standards.
• Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
• Conduct quality control checks, and address and solve issues immediately.
• Ensure you and the team deliver a personalised, high-quality member experience.
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).

SALES

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times.
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members.
• Develop strategies to drive sales, increase revenue and interest for your location.
• Ensure that all enquiries are followed up on and that negotiations and closure are taking place.
• Manage the team and take responsibility for actively seeking and following up on leads, various membership sales, packages, negotiations, flex membership sales, private events and closing deals to meet sales targets.
• Conduct high-quality, informative tours, and ensure that juniors are trained and mentored, providing them with feedback and areas for improvement to ensure every potential member has an exemplary tour and experience..
• Responsible for maintaining the relationship with the landlord of your location, with the support of your seniors.

CONTENT AND EVENTS

• Ensure events are executed to a high level and are related to the community’s interests, giving support where needed. Report on member feedback to the Events Team.
• Ensure you and the team are actively driving collaborations and partnerships across a range of different industries and train the team on this process where needed.
• Ensure the Community team and Art Department produces event collateral in a timely manner and to a high standard.
• Ensure you and the team update social media pages (IG stories, Facebook posts, etc.), create engaging content and attend training needed to complete the task.
• Ensure the event calendar and notice board are regularly updated by the team.
• Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others' attendance.

PEOPLE

• Set SMART personal and professional goals for the team, and assist with training and coaching individuals to achieve them.
• Responsible for onboarding, training, developing and reviewing your team's performance.
• Sit in interviews with a senior manager for your team, asking questions and giving feedback to conclude an overall decision to build your team.
• Provide your team with essential training, coaching, and mentorship to attract, grow and retain a solid and successful team.
• Actively work and develop on your own growth to better yourself for you, your team and the business.
• Work closely and coordinate with the People Team to track each team member's training and progression.
• Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication.

• Three to Five years experience in a customer-facing leadership position, ideally within sales and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• University Degree is an advantage.
• Proficient in basic computer skills.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage. 
• Fluent in English, Cantonese is a plus.

• A competitive salary is reflective of your growth.
• Variety of discounts across our growing industry partners.
• A comprehensive training academy to support your growth and longevity with us.
• Education allowance to support external training.
• A fun, dynamic working environment with a diverse, world-class team.
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
• An extra day of leave to celebrate your birthday.
• An annual dedicated day to volunteer at a charity of your choice.
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage, including ours.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join the Hive’s dynamic team and become a part of the community.

About The Role

The Location Manager will be responsible for delivering outstanding customer experience to hundreds of members and visitors, and driving a smooth-running operation for the assigned location. You'll provide exceptional support to the organization by operating the facility and managing communication with stakeholders. We're looking for someone who is a team leader who enjoys challenges and thrives in a fast-paced environment. Success will mean utilising tools and resources provided to hit the ground running, lead your location to high occupancy consistently, and support the growth of your team members.

This role reports to the Country Manager and will be based on-site in Hong Kong.

Teamwork is crucial and everyone swarms together to tackle a problem with the same goal that everyone can contribute to come to a solution and your role will be involved in decision making processes. You will be working closely alongside each department as well as taking lead into managing your own dynamic team to deliver outstanding member’s experience. This role is for those who seek fast-paced environments, love challenges, a teamplayer and for those who have high leadership skills.

Goals and Objectives

• Build and expand on your community of members at your location, by maintaining high-quality service and a high occupancy rate
• Oversee all daily operations of your location (frontdesk services, event planning, social media marketing of the space, etc)
• Create and oversee a well-connected community through internal and external events, networking and a personable attitude
• Manage finance-related tasks, such as invoices, purchases, bills, and petty cash
• Oversee all weekly and month end reports to ensure they are completed
• Train, guide and support new team members
  

Duties and Responsibilities Skill sets that will fit well with our current setup

Member Experience and Community

• Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement
• Identify and solve member-related issues to help foster a collaborative community
• Identify opportunities, design, and implement guidelines and best practices to ensure the best member experience is always delivered
• Oversee events to ensure a good balance of different types to ensure a great experience for both Hive members and potential members who come to the space to attend

Business Development, Retention and Sales

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times
• Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members
• Develop strategies to drive sales, increase revenue and interest for your location
• Ensure that all enquiries are followed up on, and that negotiations and closure is taking place

Finance and Administration

• Obtain and analyse P&L reports, and conduct variance analysis when required
• Prepare monthly Manager’s Report and share with relevant stakeholders internally
• Prepare monthly invoices and work collaboratively with the Finance Team
  

Building Operations and Management

• Work closely with Community Associates, manage move-ins and move-outs; ensuring that all new members are fully prepared and transitions run smoothly
• Manage all operations and maintenance of the space to ensure a consistently high quality experience for members
• Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports
• Make suggestions to the Projects team regarding maintenance and improvements of the space
• Identify, followup and resolve any issues, such as cleaning, IT-related issues, electrical equipment and so forth
  

Team Management and Development

• Manage, inspire, support and guide your team to achieve goals
• Identify knowledge gaps, and train and/or arrange training with People Team when necessary
• Provide learning and development opportunities, and make recommendations to promote the best-performing Community Associates and Leads
• Hold one-on-one meetings with the People Team to track your team members’ individual performance on a monthly or quarterly basis

• University Degree holder is an advantage
• 2+ years experience in a sales, events, operations or customer service with 1+ year(s) experience in P&L management preferable
• Strong commercial acumen, customer service and sales experience
• Strong verbal and written communication skills
• Exceptional organisational and multitasking skills
• Strong understanding of startups, coworking, hospitality or knowledge in other relevant industries
• Passionate and curious about entrepreneurial communities and startups
• Demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
• Effectively handle pressure and problem solve
• Keen eye for detail and ability to take initiative

Critical competencies for success:

It’s all about the people! Working as a Location Manager means always being in tune with people’s needs and always having a customer-centric mindset. You’re meant for this role if you:

• are a practical, creative, fast-thinker who is comfortable thinking on their feet and aware that others are counting on you!
• are great at multitasking
• a natural-born charmer who is persuasive, logical and is able to think outside the box!
• an efficient communicator who is fearless when it comes to speaking up and making your voice heard – even with your superiors
• are able to translate trends into actionable ways that anticipate customer and market needs
• familiar with the startup ecosystem and up-to-date on daily happenings in your city

• Health care, including dental
• Training and development opportunities for “hard skills” and functional competencies as well as “soft skills” and leadership competencies
• Personalised development plans and growth opportunities within the organisation
• Team activities and annual company-wide events
• Exclusive discounts at partnered restaurants, bars and gyms
• Opportunities for local and international relocation
• Consideration to become part owner through the Share-options Programme

The Hive is an equal opportunity employer
We are committed to creating an inclusive, respectful environment that embraces your individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of the personal and business skills of our employees and you will be treated in a fair and unbiased way and given every encouragement to realise your potential.

To apply, provide a cover letter, resume, expected salary and availability

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Supporting SEM/Social/Display campaign launches for client[s]
• Support of campaigns, including daily campaign pacing, optimisation, and campaign hygiene
• Ensuring platform accounts are compliant with our defined best practices
• Responsible for producing reports, including data inputting and suggesting insights
• Publishing requests for proposals (RFPs) for relevant channels. This may involve either sending them to clients, or potential clients getting in touch with proposals
• Responsible for sending publisher contracts [i.e. insertion orders (IOs)] for relevant channels
• Assist with internal data maintenance, issue identification and solution development

THE SKILLS WE’RE LOOKING FOR

• Bachelor’s degree in a Media/Advertising or a related field preferred
• Ideally 4 years + experience in performance marketing in agency
• Experience in media buying, i.e. hands on platform experience across Google Ads, Business Manager, DV360, CM360, etc.
• Solid knowledge on cross channel media activation (SEM/Social/Display etc)
• A passion for everything digital, with an active interest and understanding of online advertising industry trends
• Excellent communication skills, both verbal and written
• Great analysis skills (including quantitative analysis) and proven critical thinking capability
• Adaptable and able to flex with changes in prioritisation to meet new or changed goals
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel is desirable

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos. 
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals. 
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated! 
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance. 
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support. 

Sound like the right role for you? Click to apply now!

Assist finance function for all financial aspects, including but not limited to:

• Maintain the group’s system of accounts and keep books and records on all group transactions and assets
• Support day-to-day operations including payments process and bank account maintenance
• Assist in business projects and group requests, e.g. entity setup
• Assist in management reports preparation and month-end closing process
• Prepare monthly budget and closely monitor the liquid capital requirement coordinate with internal compliance team for regulatory filings/ requests
• Implement and maintain effective financial controls for the organization
• Perform financial and regulatory reporting functions, e.g. preparation of Financial Resources Return, PQR filing
• Liaise with external fund administrator and external auditors on annual audit procedures
• Monitor and calculate incentive fees for portfolio managers
• Liaise with external tax representatives for the preparation of tax returns
• Handle other issues related to financial arrangements
• Take up ad hoc projects as assigned

• With a university or above degree in Finance or Accounting (Chartered Accountant is preferable)
• Minimum of 5 years experience in asset management, audit, fund administration or financial institute. Highly prefer auditors in asset management field
• Basic understanding of investment funds or asset management is preferred
• Excellent verbal and written English
• Ability to work independently and manage his/her own tasks
• Attentive to details
• Good team player
• Dynamic, diligent, flexible, thinks outside the box

Job Responsibilities

• Regularly update and maintain compliance policies
• Compliance housekeeping matters – Maintain accurate records and documentation relating to compliance activities, including PA trading and conflicts
• Monitor and assess compliance risks associated with the company's activities
• Conduct compliance training programs for employees to enhance awareness and understanding of compliance obligations
• Review and approve marketing materials, client communications, and other externally facing documents to ensure compliance
• Perform regular compliance audits and assessments to identify potential issues and implement corrective actions
• Keep abreast of the latest regulatory requirements that apply to hedge fund business and implement such regulations with legal and operations departments as necessary
• Work closely with internal stakeholders to develop and implement compliance programs and initiatives
• Liaise with regulators for general enquiries and onsite inspections, and with auditors with respect to audits
• Regulatory reporting – Ensure and track compliance with relevant regulations, including CFTC, SEC, SFC related filings
• Manage PA dealings, conflicts of interests within the firm
• Participate in the firm’s Vendor Management process
• Administer the firm’s wall-crossing and travel policies
• Responsible for trade surveillance – pre and post-trade monitoring, trade error review, and trade incident investigation and reporting

• Bachelor's degree in a relevant field such as finance, business, or law
• Minimum of 7 years of experience in compliance within the financial industry, preferably in hedge funds or asset management
• Sound knowledge of applicable regulations and laws, such as SFC regulations
• Previous experience in financial audit or with a regulator is a plus
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills to effectively liaise with stakeholders and regulators
• Detail-oriented with the ability to handle multiple tasks and prioritize effectively
• Professional certifications in compliance (e.g., CPA, CAMS, CFE, CRCMP) are highly desirable
• Fluency in English and Mandarin is required (Candidate speaking is a plus)

We are growing! We are currently looking to hire a Training Project Coordinator for our Academy in Hong Kong.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them to translate their objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables.
• Build professional image and maintain good relationships with key customers.
• Identify key contacts at potential client companies to establish and foster relationships.
• Resolve customer complaints quickly and efficiently.
• Provide excellent service to maintain a positive reputation for the business.
• Ability to sustain the business by finding new training solutions.
• Collect client feedback and their experience on the project.

Consultant/trainer:

• Building extending relationship with associate consultants.
• Provide support and care to associate consultants during project.
• Communicate regularly with associate consultants for latest practice and relationship maintenance.

Manage vendors:

• Sourcing vendor to accomplish different client needs.
• Compare and negotiate quotation with service vendor.
• Managing financial transactions under service agreement.
• Supervising task progress and work quality of service vendors.

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints
• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

About the Role

We're now looking for a driven and focused Restaurant Manager to join our Pici pasta bar.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as an Assistant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as an assistant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://pici.hk/our-philosophy/

About the Role

We're now looking for a driven and focused Restaurant Manager to join Pirata Group.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We're now looking for a dynamic and proven General Manager to join Pirata Group.

As the General Manager, you will be fully accountable for all operational and financial aspects of the business. You will ensure that the team is well-trained and motivated, consistently delivering extraordinary, memorable experiences to our guests.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of guest service.

Duties & Responsibilities

• Be a champion of service and ensure the restaurant consistently hits guest satisfaction targets
• Lead, mentor, and develop the team
• Deal decisively and effectively with any issues
• Meet financial targets through the application of sound and agile business plans
• Work closely with your Head Chef, Director of Operations, and our Marketing team to ensure the restaurant is positioned correctly in the highly competitive local market
• Ensure that the venue adheres to local Health and Safety laws
• Implement effective back-of-house systems and procedures
• Write staff rosters and manage annual leaves and staff absences
• Control the cost of goods by overseeing, maintaining and optimizing stock levels

• A minimum of 2 years of General Manager experience in a restaurant with more than one hundred covers
• Will have managed a large team of staff, both front and back of house
• Have a complete understanding of restaurant finances and be P&L-accountable
• A tangible record of driving sales within a commercial restaurant environment
• Excellent communication skills
• Empathetic people management skills
• Positive attitude with a teamwork mindset
• Sense of responsibility for the whole outlet, while being able to support other properties within the Pirata Group portfolio as required
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants

• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

• Ensure the accuracy and timeliness of accounting records and reconciliation
• Handle payment and receivables of the companies
• Checking of redemption and refinance reports
• Prepare funding for various purposes
• Handle insurance related issues and money lender licenses related issues
• Handle company secretarial issues and bank accounts maintenance
• Assist in month end closing
• Participate in ad hoc assignment when needed

• Bachelor's Degree in Accounting, Finance or related discipline, or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience
• More experience will be considered as Assistant Manager
• Proficiency in MS Office, with knowledge in FlexSystem is an advantage
• Good English and Chinese typing skills
• Able to handle multi-tasks and meet tight deadlines
• Mature, well-organized and able to work under pressure
• Good interpersonal and communication skill

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Prepare and monitor the budget & forecast
• Ensure accuracy and timely accounting records in the FlexSystem
• Maintain updated charts of Accounts & Analysis Code in FlexSystem
• Review and enhance accounting system, accounting policies and internal control
• Liaise with external auditors and professionals
• Handle accounting duties of Directors’ investment in various countries
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Working on different projects, including but not limited to research and study of accounting treatment
• Handle ad hoc tasks as assigned from time to time

• Bachelor's degree or above in Finance, Accounting or related disciplines, preferably with CPA qualification, , or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience, with experience in commercial field is an advantage 
• Can work well with different parties, both internal and external
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially & analytical mind
• Good interpersonal and communication skills
• Immediately available is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About the Role

We're now looking for a driven and charismatic Floor Manager to join TMK Rap & Rolls, the hip-hop inspired branch of our good times temakeria in Wan Chai.  

As a Floor Manager, you will oversee, lead, and help to coordinate the planning, organizing, and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, and cleanliness.

The ideal candidate is passionate about hospitality, will have 3 to 5 years of experience in the food & beverage industry, and a minimum of one year experience as an assistant manager in a highly regarded restaurant, be hands-on, and enjoy being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operations and deliver exceptional guest service
• Deal with any issues that may arise
• Order and monitor stock
• Handle opening and closing procedures

• At least 3+ years experience in the hospitality industry
• A minimum of 1 year experience as assistant manager
• Possess a passion for Japanese cuisine
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioural values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed revenue share
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

• Coaching
• Dedicated leadership training for those of managerial responsibilities

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

• 為具有管理責任的人員提供專門領導力培訓

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃

About the Role

We're now looking for a dynamic Assistant Manager to join The Pizza Project Wan Chai, the friendly outpost of our pizza restaurant for the people on Star Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure that the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.

The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain the brand image.
• Implement marketing activities to drive sales and revenue for the restaurant.
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
• Manage and store vendors' contracts and invoices
• Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
• Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations.
• Gather guests' feedback, respond accordingly, and resolve guest complaints

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed revenue share
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure: https://thepizzaproject.hk/our-philosophy/

About the Role

We're now looking for a dynamic Assistant Manager to join The Pizza Project Wan Chai, the friendly outpost of our pizza restaurant for the people on Star Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure that the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.

The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain the brand image.
• Implement marketing activities to drive sales and revenue for the restaurant.
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
• Manage and store vendors' contracts and invoices
• Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
• Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations.
• Gather guests' feedback, respond accordingly, and resolve guest complaints

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Probation completion bonus
• Guaranteed revenue share
• Cash and credit card tips
• Medical insurance
• Referral bonus

Job Responsibilities:

• Responsible for the overall HR operations and functions of the organization
• Develop and implement HR policies and procedures to ensure compliance with employment laws and regulations
• Oversee the recruitment and onboarding process, including job postings, candidate screening, interviews, and job offers
• Manage employee benefits and compensation, including payroll administration and leave management
• Handle employee relations, performance management, and disciplinary actions
• Coordinate and conduct training and development programs for employees
• Manage employee engagement initiatives and events
• Ensure HR data accuracy and maintain HR records and documentation
• Provide HR advice and support to management and employees

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum of 5-7 years of experience in HR roles
• Strong knowledge of Hong Kong employment laws and regulations
• Experience in full-cycle recruitment, including candidate sourcing, screening, and interviewing
• Solid knowledge of HRIS systems and Microsoft Office applications
• Excellent communication and interpersonal skills
• Strong leadership and people management skills
• Ability to handle multiple tasks and work under pressure
• Fluent in English, Cantonese, and Mandarin

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off