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Our client a IT Services Company is looking to hire IT Support - six months Contract.Background/Experience/Required Skills Knowledge in PC Installation and configuration.Providing basic troubleshooting and guidance to customers in resolving their issues.Decommission Support for old laptops.Troubleshooting: Diagnose and resolve hardware related issu...

Full-time

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Operation Support Engineer

Hong Kong / The Career Works Limited

Our client a leading IT Services company is looking to hire Operation Support Engineer.Responsibilities:The successful candidate will be responsible in the following areas: 7x24 on-call support in roster basis Provide administration and support of hardware and software (Windows and Linux) Provide administration and support of container-based vir...

Full-time

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Support Specialist

Hong Kong / The Career Works Limited

Responsibilities: Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10% Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and ch...

Full-time

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Helpdesk Call Center Support.

Hong Kong / The Career Works Limited

Our Client a investment bank is looking to hire Helpdesk Call Center Support.Responsibility : Handle user enquiries and feedback. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email, and instant massager. Provide first level support and remote troubleshooting for end users. Record cal...

Full-time

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Deskside Support Engineer

Hong Kong / The Career Works Limited

Our client a IT Services company is looking to hire Deskside Support Engineer.Responsibilities: Maintains a first class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner. Install, upgrade, support and troubleshoot Windows Operating System and application...

Full-time

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IT Helpdesk Team Lead

Taikoo / The Career Works Limited

Our Client a Leading IT Technology company is looking to hire IT Helpdesk Team Lead.Responsibilities: Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner; Be responsible for actively monitoring ticket queue and all assigned tickets,...

Full-time

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Workplace Support Manager

Hong Kong / The Career Works Limited

Our client a Information Technology company is looking to hire Workplace Support ManagerJob Responsibilities: Act as the dedicated single point of contact on Workplace Support services; Monitor and ensure timeliness, quality, and overall effectiveness on service performance on Service Desk and Workplace Support services; Review special Service Req...

Full-time

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End User Field Services - Site Lead (Onsite Support Lead)

Hong Kong / The Career Works Limited

Our client a leading Information Technology company is looking to hire End User Field Services - Site Lead (Onsite Support Lead).Job Responsibilities: Team Lead role at the customer site for IT Workplace support and/or infrastructure; Responsible for actively monitoring incident and service request ticket queue and all assigned tickets, ensure ac...

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IT Helpdesk Support

Hong Kong / The Career Works Limited

Our client is a large Investment Bank is looking to hire IT Helpdesk.Responsibilities Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Inc...

Full-time

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Senior IT Helpdesk

Hong Kong / The Career Works Limited

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.Responsibilities Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solvin...

Full-time

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Support Specialist

Hong Kong / The Career Works Limited

Our client a leading bank is looking to hire Support Specialist.Responsibilities: Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10% Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and...

Full-time

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Operation Support Engineer

Hong Kong / The Career Works Limited

Our client, a leading IT services company is currently seeking to hire an Operation Support Engineer.ResponsibilitiesThe successful candidate will be responsible in the following areas. 7x24 support in roster basis. Provide administration and support of hardware and software (Windows and Linux). Provide administration and support of container-base...

Full-time

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IT Support

Hong Kong / The Career Works Limited

Our client, a leading IT services company is currently seeking to hire an IT Support.Responsibilities: Act as single point of contact for users for all IT Incidents and Service Request. Provide daily technical support to end user for desktops, laptops, printers, mobile devices, and other hardware, either in person or remotely. Install and configur...

Full-time

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Deskside Support Engineer.

Hong Kong / The Career Works Limited

Our client, a leading IT services company is currently seeking to hire a Deskside Support Engineer.Responsibilities: Provide daily T1/T2 deskside support. Troubleshooting technical issues hardware and software. Installing and configuring hardware and software. Provide IT project co-ordination. Follow-up with other service providers and hardware/so...

Full-time

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Total 14 it support executive job vacancies in Customer Service Category in Hong Kong