Total 40 brand manager job vacancies in Others category in Hong Kong

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Prepare and monitor the budget & forecast
• Ensure accuracy and timely accounting records in the FlexSystem
• Maintain updated charts of Accounts & Analysis Code in FlexSystem
• Review and enhance accounting system, accounting policies and internal control
• Liaise with external auditors and professionals
• Handle accounting duties of Directors’ investment in various countries
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Working on different projects, including but not limited to research and study of accounting treatment
• Handle ad hoc tasks as assigned from time to time

• Bachelor's degree or above in Finance, Accounting or related disciplines, preferably with CPA qualification, , or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience, with experience in commercial field is an advantage 
• Can work well with different parties, both internal and external
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially & analytical mind
• Good interpersonal and communication skills
• Immediately available is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Propose hedge and strategic initiatives, enhance existing hedge strategies and support any requirements needed including stakeholder communications for approval of framework and ongoing management
• Manage financial projections, analytical studies and modelling approach related to hedging and other investment strategy analysis, including capital, embedded value, IFRS and investment return
• Design and guide subordinates to implement tools for asset liability position monitoring, hedging analysis and fiancial metrics projection related to hedging initiatives
• Design and prepare management information (MI) related to ALM/SAA matters for relevant committees
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure the compliance of various capital and risk management requirement from Group Office and regulator on daily work

Minimum Job Requirements:

• University / College graduate in Mathematics, Statistics, Actuarial Science, Financial Mathematics or relevant subject plus at least 7 years of relevant experience
• Sound people management and analytical skills.
• Good communication, presentation and project management skills.
• Possess business acumen, be innovative and self-driven.
• Ability to deal with and handle multiple and changing priorities.
• Knowledge in insurance products and various financial reporting bases
• Knowledge in asset liability management and economic based capital regime will be an advantage
• Proficiency in Business Software
• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs.
• Contribute on the system specifications and development in enhancing the efficiency and quality of policy services.
• Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process.
• Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled.
• Train up subordinates adhere to service standards, instructions and best practice.

Job Requirement

• University graduate or above
• Good command of written and spoken English and Chinese
• 7 years relevant working experience with minimum 3 years at managerial level
• CII / ANZIIF qualification preferred
• Excellent PC knowledge (Word, Excel and PowerPoint)
• In-depth knowledge of General Insurance products and policy administration operation
• Planning and organizing skills
• Communication skill with both internal and external customers
• Leadership and coaching skills
• Analytical and problem solving skills
• Customer satisfaction oriented mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

About this job:

The Sales Manager for GfK will provide global leading information services and products to our clients, mostly in the technology & durable consumer goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help our clients improve their manufacturing, marketing and sales decisions.  The role will be working in the commercial team.

RESPONSIBILITIES:

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with delivery team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answers client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction

Financial Management

• Achieve key financial metrics: revenue and profitability, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to company's policies and guidelines
• Understand the companies financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipeline and convert sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Here is what we are looking for additionally:

• Bachelor's or above degree
• Strong business understanding in technology & durable consumer goods markets and related retail landscape
• Ideally at least 5+ years of experience in consulting, market research, or business development.
• Prior working experiences with IT, Telecom, and Home Appliances accounts, knowledge of research techniques, strong analytical skills and business commercial acumen would be an added advantage
• Good English language skills
• Strong presentation and communication skills, client-centric approach
• Proactive and consistent engagement with multi-disciplined teams
• Passion, dedication, and commitment
• Creativity and the ability to address real-world business problems analytically
• Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

Workflow Management

Ensure the centre’s environment, traffic, resources and service workflow are smooth and proper.

• Serve as the centre in charge when superior is not around and to oversee the PRC service at Wealth Select Centre on Saturday and Public Holidays.
• Do good traffic control.
• Make good resources' planning.
• Customer enquiries, requests and complaints are handled effectively and efficiently.
• Implement documented procedures, service benchmarks, regulatory requirements, company’s policies and practices.
• Give appropriate advices or approval on customer requests in relation to policy matters with reference to applicable guidelines.
• Resolve complaints escalated from subordinates
• Create good customer experience via seamless workflow and collaboration with working partners.

Staff Training and Mentoring

Act as a trainer and monitor team members’ performance.

• Identify training needs of team members on both hard and soft skills and prepare pertinent training plans.
• Report regularly to superior(s) on team members’ performance.
• Empower team members to work towards Company’s service direction.

Quality Assurance

Ensure quality services are provided to customers and strike for service excellence.

• Uplift service standard, consistency, alignment and flexibility.
• Make market intelligence and benchmarking. Bring in good practices.
• Collect customer feedback and take improvement actions where necessary.
• Update service manuals/guidelines/procedures.
• Conduct investigation for complaint/non-compliant cases and report findings timely.
• Take corrective/remedial action to salvage operations deficiencies/service gaps.
• Initiate and implement service enhancement items to uplift customer experience and operation efficiency.

Report Management

Prepare reports with quality and within timeline.

• Consolidate and analyze data
• Identify areas for improvement and action plans.

Stakeholder Management

Build up close and cordial relationship across teams to facilitate daily operations.

• Mitigate team conflicts and communication problems.
• Maintain harmonious relationship.
• Be responsive to enquiries and requests.
• Balance the interests of different parties.

Advocate of CETP and EODB

Act as an advocate of CETP and EODB to facilitate the development of CETP and EODB in S&O.

• Participate in service enhancement related projects.
• Engage team members in support of CETP and EODB.
• Be a role model to foster the staff proposition “Challenge”, “Empowerment” and “Growth”.

Other Responsibilities

• Perform other responsibilities and duties periodically assigned by superior(s) in order to meet operational and/or other requirements.

Minimum Job Requirements:

• University / College graduate with 4-5 years’ proven experience OR Form Five plus at least 7-8 years’ working experience
• Solid knowledge of life insurance
• Good communication and interpersonal skills
• Service-oriented and self-motivated
• Able to deal with difficult customers
• Positive to changes and challenges
• Proficient in both spoken and written English and Chinese including Mandarin
• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About us

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for operational and customer excellence, training and people development, and financial profitability for a cluster of stores. Through an establishment of a positive culture, clear expectations and policy & procedural implementation, the Area Manager actively engages and collaborates with all stakeholders to develop operational efficiency and scalability. This role will be integral to the success of Love, Bonito especially as we continue to expand our retail reach in Singapore over the next few years. Reporting directly to the Country director, you will analyse, interpret and report operational business results to ensure that the overall success of a cluster of stores is attained.

You should have / be

• A Love, Bonito ambassador who believes in and embodies our culture and core values
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching and mentoring a strong team of 100 people
• A performance-driven attitude with a hunger and thirst for results and sales
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• A good team player, a self-starter, problem solver, decision maker, gap spotter, captain of the ship
• Technical knowledge in all operational aspects of the store, including but not limited to new store opening operations planning, inventory management, sales and cash management, roster building, staff training and coaching, stock taking, and recruitment.

Main responsibilities

Team Management & Leadership

• Meet group and company KPIs by leading, coaching, and mentoring a team of Stores in Charge to strongly believe and live out the LB vision and mission
• Inspire and motivate entire store teams to work towards a collective goal through a close partnership with the leadership teams in each store
• Continuously conduct succession planning for all stores by external hiring, or foster internal career development and growth by building the skills and capabilities of existing team members
• Champion employee engagement and promote a collaborative and inclusive environment for a robust team of Part Time and Full Time girls
• Ensure compliance with the company’s policies and stance on people and operational guidelines

Retail Performance & Operational Excellence

• Responsible for P/L for the directly operated retail stores for the assigned region
• Develop and oversee the implementation of strategic initiatives designed to drive growth, profitability, customer satisfaction and operation efficiency and productivity
• Take all actions necessary to achieve sales objectives, and define best corrective actions (both short term and long term
• Work closely with Retail Operations team to continuously develop the retail processes to increase productivity and ensure efficiency in all store operations aspects
• Conduct analysis of product trends and P.O.S. potential to ensure adequate and appropriate stock levels
• Support Commercial(Merchandising) Team in the definition of product and price strategies by providing feedback from the retail stores
• Collaborate with Marketing and growth team in special events to enhance the brand image and sales;
• Partner with HQ Training to promote retail and operation training to store staff to ensure quality service is maintained within all stores
• Maintain outstanding store conditions to optimise layout and displays in-store; support brand and visual campaigns of new tacticals and launches.
• Conduct manpower resource planning for all stores; manage shift schedules and human cost budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Partner with People and Culture team to ensure the proper development of people in stores through the diffusion of the best practices and the direct involvement into business activities
• Undertake financial management to ensure stores are profitable and stay within budgets; provide reports and resolutions to ensure an efficient resource usage to increase profitability
• Assist the Regional Director to develop new business opportunities in both existing locations and new locations
• Build good relationships with landlords and developers

[HQ] Collaboration with internal stakeholders

• Collaborate closely with Retail Centre of Excellence (CoE) for the brainstorming and execution of campaigns, events, and store openings
• Together with Retail CoE, identify business opportunities and actively engage in anticipating business impact or roll out plans; provide input in developing effective and scalable solutions to improve operational efficiency
• Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it

KPIs

• Retail Sales/Revenue Growth/Productivity
• Customer Service Excellence/NPS
• Store Operations/Visual Merchandising Excellence
• Store staff retention rate

Qualifications & Experience

• Minimum 7 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s) - both front and back of house
• Practical and hands-on experience of Hong Kong market with a proven track record of effective brand building initiatives and the ability to drive business goals
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Possess high level of commercial acumen, self-initiative, strategic and analytical mindset combined with a drive for results
• Bilingual: English and Cantonese

• Full corporate insurance
• Staff discounts
• A dynamic, no corporate-BS environment to learn, grow, and really make an impact

• 完善公司保險
• 員工折扣
• 充滿活力＆成長機會的工作環境

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Hex Trust is seeking a motivated and sales-oriented Relationship Manager to join our team. In this role, you will be responsible for managing a portfolio of institutional clients. Your primary focus will be driving growth and enhancing client experiences. Acting as the main point of contact between clients and internal product teams (custody, trading, staking, and financing), you will coordinate with these teams to deliver tailored solutions that drive growth and deepen engagement with Hex Trust.

Responsibilities:

• Develop strategic plans to cultivate strong, profitable relationships with assigned clients. Identify key players and their objectives to facilitate cross-selling and up-selling opportunities.
• Build enduring relationships with clients, becoming their primary point of contact and ensuring their experience with Hex Trust is consistently exceptional.
• Coordinate with internal teams (Sales, Operations, Product, Compliance, etc.) to ensure timely and seamless client onboarding.
• Respond to inbound client requests and issues via email, chat, and phone, always aiming to exceed expectations.
• Provide on-call support for customer issues outside of business hours, demonstrating commitment to client satisfaction.
• Advocate for clients internally, using your credibility to promote client feedback and product initiatives.
• Enhance processes and increase team efficiency and scalability through proactive improvement projects, including automating, simplifying, and improving daily workflows.

• Business Administration, Finance, or a related field degree is preferred
• Relevant client-facing internship/work experience, ideally within the crypto or financial services industries.
• Confident verbal communication and polished written communication.
• Ability to thrive and adapt quickly in a fast-paced, evolving, ambiguous environment with changing business strategies and new products.
• Comfort with flexible hours, including weekends, for comprehensive support coverage.
• High emotional intelligence and the ability to understand not only what the client is saying, but also their underlying needs.
• Additional languages a plus, particularly Mandarin.
• Proficiency in Google Suite, and CRM software (such as HubSpot).

*We understand you may not check all the boxes, but would still like to hear from you on how you think you can contribute. 

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

EBC Group, a leading global financial services provider, is seeking a highly experienced and strategic Global Brand Director to join our dynamic team. As the Global Brand Director, you will be responsible for developing and executing a comprehensive brand strategy that aligns with the company's vision and values. You will lead a team of brand professionals to shape and enhance our brand identity, manage global brand campaigns, and drive brand awareness and recognition across various markets and channels. This is an exciting opportunity for a seasoned brand professional to make a significant impact on a global scale in the financial industry.

Responsibilities:

• Develop and implement a global brand strategy that supports the company's vision, values, and business objectives
• Lead and inspire a team of brand professionals to ensure consistent brand messaging and visual identity across all touchpoints
• Collaborate with cross-functional teams to align brand strategy with product development, marketing, and communications initiatives
• Oversee the development and execution of global brand campaigns to drive brand awareness and recognition
• Monitor brand performance and market trends to identify opportunities for brand enhancement and growth
• Manage relationships with external partners, agencies, and vendors to deliver high-quality brand assets and campaigns
• Ensure brand compliance across all marketing and communication materials, both online and offline
• Stay up-to-date with industry trends, competitor activities, and consumer insights to inform brand strategy and positioning
• Collaborate with internal stakeholders to develop and maintain brand guidelines, ensuring brand consistency across all regions and markets
• Provide regular reporting and analysis on brand performance and campaign effectiveness

• Proven ability to develop brand and marketing strategies and communicate recommendations to executives
• You should possess a global perspective and be able to position the brand in opposition to competitors on an international scale. A keen knowledge of global brands and marketing will be a favorable asset
• The incumbent will develop a precise understanding of EBC's business and branding, to collaborate with as well as support the success of the Business Development team
• Bachelor’s degree in Marketing, Business Administration, or a related field
• Experience in identifying target audiences and devising effective campaigns
• Excellent understanding of the full marketing mix
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with latest trends and marketing best practices

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Actuarial Valuation: Support to manage the IFRS 17 financial reporting on a regular basis, ensure detailed analysis on the movements in key financials and identify the underlying key drivers for the financial results; Support to manage the auditor engagement for regular reporting
• Financial Management: Support to prepare the annual budget exercise, perform regular forecast on financial KPIs, highlight the risks and opportunities as part of financial management for meeting Group’s financial objectives; Assess the impacts from assumption changes to facilitate the decisions
• Governance & Controls: Ensure best practice for process & controls, process being clearly documented audit trail of actuarial valuations including data, models, assumptions and analysis to support the delivery of high-quality financial results and analysis
• Ad-hoc Analysis: Perform the ad-hoc analysis, deep-dive analysis or impact assessment to reveal the financial implications; Identify areas on improving the efficiency and optimizing the reporting process through process enhancement and automation

Minimum Job Requirements:

• University / College graduate in Actuarial Science or related disciplines
• Minimum 4 years of relevant experience
• Good progress in Actuarial professional examination
• Knowledge in insurance products and IFRS 4 / IFRS 17 will be an asset
• Ability to investigate complex technical issues and communicate the findings and implications
• Proficiency in Actuarial Software – Prophet, especially Prophet ALS is a plus
• Sound knowledge in IFRS 17-related actuarial and accounting system, e.g. SAS sub-ledger is a plus
• Good command of written and spoken English and Chinese
• Proficient in MS Office and data analysis techniques is essential

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Guidepost Family Club

Guidepost Family Club (GFC) is an oasis for early education and a community hub for young families.  The Guidepost Family Club Causeway Bay features an indoor playground, a coffee shop, a communal space for parents, as well as 6 beautiful rooms spread across two levels offering programs for children between 6 months to 3 years old.  GFC also serves as the community hub for the entire Guidepost community of 11 campuses across Hong Kong and hosts community events, workshops, gatherings, to offer learning and connections for the whole family. 

Role Overview

The Campus Manager at Guidepost Family Club is the leader of our community and whom our campus team looks to for guidance.

The Campus Manager exercises discretion and independent judgment to set the strategy for and manage the operations of his or her campus. 

The Campus Manager is responsible for ensuring a high-quality learning experience for children and adults, curating and hosting engaging community events, fostering a collaborative, supportive work environment for all staff, and providing exceptional customer service.  In addition, the Campus Manager is responsible for ensuring the campus meets profitability targets by driving enrollment, retention, managing expenses and ensuring the best customer journey for the entire Guidepost community.

Core Job Responsibilities

Manage Campus Operations

• Oversees day-to-day campus operations
• Be responsible for the daily campus operation of the campus and perform daily administrative services.
• Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program
• Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc
• Utilize customer relationship management (CRM) system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided
• Build a rapport and maintain ongoing relationships with all families
• Maintain the campuses and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment. Ensure the campus environmental ways looks clean, orderly, and welcoming

Community Building

• Spearhead the organization and execution of community events, workshops, and gatherings. Facilitate a calendar of engaging activities that cater to the interests and educational goals of our families across our network.
• Foster a welcoming environment that encourages parental involvement and creates opportunities for families to connect with each other and with the Guidepost community at large.

Ensure Program Quality

• Directly oversee and manage program quality & collaborate with Montessori Mentors to ensure quality implementation of Montessori pedagogy, curriculum, and programs that meets Guidepost Montessori’s standards
• Supervise, mentor and develop staff to ensure teaching quality and operation efficiencies
• Hold regular group and one-on-one meetings with campus staff, as needed for culture building and program quality

Provide Exceptional Customer Service

• Lead parent events (e.g. Parent Information Evenings; Children’s Night; Coffee Chats)
• Ensure frequent, high-quality parent communication from teachers and other administrative staff, monitoring and providing feedback with regard to quantity, quality, tone and style
• Maintain a presence and interact with parents during pick-up and drop-off times
• Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM or other platforms
• Act as an ambassador for the center

Drive Campus Profitability

• Drive enrollment and student retention in all programs
• Effectively assess and mitigate risks that could impact the center
• Manage annual and monthly budgets by tracking of enrollment goals, as well as other key financial reporting items
• Identify business needs and growth opportunities, collaborate with different parties on campus events
• Liaise with Director of Family Club to track enrollment goals, as well as other key financial reporting items and ensure campus is on-track to meet or exceed profitability targets
• Participate in regular meetings with the regional management team

Qualifications

• More than 3 years of substantive leadership and management experience in schools, education centers, retail, restaurants, or hotels. 

• Proven experience in community engagement, event management, or a related field.
• Strong interpersonal and communication skills, with an ability to engage a diverse group of individuals and build lasting relationships.
• Fluency in spoken and written English is a must.  Candidates also with fluency in  Cantonese and/or Mandarin will be prioritized.
• Computer savvy and can learn new software and programs with ease
• Organized with good time management and have a keen eye for detail
• Able to work under pressure, follow instructions, and meet tight deadlines
• Ability to embrace and exemplify Guidepost Montessori “Core Value"

School Holiday

Medical Insurance