Total 11 equipment manager job vacancies in Sales / Marketing category in Hong Kong

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centers, including around 60 Prestige Banking Centers for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking high caliber professionals to join our department as Director Signature/ Associate Director Signature Principal responsibilities Provide professional financial planning services to high-net-worth / top-tier Prestige Signature customers Provide personalized and all-rounded wealth management service for this segment of customers to build and maintain good relationships Promote holistic wealth management service for optimizing new business opportunities Assist the team head in providing coaching to Relationship Managers Manage operational risk and observe the relevant policies / guidelines and compliance requirements Requirements University degree in a related discipline OR professional qualifications such as CFA, CFP or CFMP is preferred Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of five years' experience in selling investment, insurance and banking products Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset and ability to manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Be curious and with passion to think deeply and rationally Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution - Branch Network Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking a high caliber professional to join our branch network as Branch Manager B3. Principal responsibilities Responsible for leading, developing and managing a B3 branch to ensure achievement of the business objectives Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers Accountable for minimizing risk and maximising operational efficiency Achieve results by working with the whole branch team, local market and wider community Play an active role as part of wider area/regional leadership team Deliver the branch plan including leads/sales prospect management and overall customer experience Requirements University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMP Less academically qualified candidates with relevant work experience will also be considered Passes in the HKSI licensing examinations Minimum 10 years' banking experience, with experience in promoting various wealth management products Good communication, interpersonal and analytical skills Strong self-motivation and drive to succeed, with ability to work under pressure Proficiency in both English and Chinese High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Able to inspire others to achieve their goals/ambitions in a variety of situations Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. We are currently seeking a high caliber professional to join our team as Executive Customer Relationship Manager. Principal responsibilities Provide financial planning services to high-net-worth customers Provide personalised service for this segment of customers to build and maintain good relationships Promote investment, insurance and banking products for optimising new business opportunities Assist the team head in providing coaching to Relationship Managers Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University degree in a related discipline OR professional qualifications such as CFA, CFP or CFMP is preferred Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of five years' experience in selling investment, insurance and banking products Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management We are hosting a Customer Relationship Manager (Retail Banking) Virtual Recruitment Talk on 14 July 2022 (Thursday). The Bank invites you to join this interactive session to learn more about life as a Hang Seng RM, including career development and progression opportunities, as well as information on Hang Seng's culture and approach to business. Registration: https://hsbc.zoom.us/webinar/register/WN_vwRKxOUOQUyL7W0DvONFVg to register by 13 July 2022, Wednesday If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution - Branch Network Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking high caliber professionals to join our branch network as Branch Manager District Branch. Principal responsibilities Responsible for leading, developing and managing District Branch to ensure achievement of the business objectives Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers Accountable for minimizing risk and maximising operational efficiency Achieve results by working with the whole branch team, local market and wider community Play an active role as part of wider area/regional leadership team Deliver the branch plan including leads/sales prospect management and overall customer experience Requirements University graduate is preferred Over 10 years of banking experience, with solid leadership and people management experience Good communication, interpersonal and problem solving skills Strong drive to succeed, with ability to work under pressure Proficiency in both English and Chinese Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Able to inspire others to achieve their goals/ambitions in a variety of situations Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management We are currently seeking a high-calibre professional to join our team as General Banking Manager, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager. Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer: Attractive basic salary Healthcare insurance coverage including yourself and your family Retirement benefit scheme with employer's contribution Employee Share Purchase Plan Work-life balance: 18-24 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunities Principal responsibilities Provide quality customer service to our retail customers in branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelines Requirements University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in financial institution Relevant professional qualification in insurance and investment is an advantage Strong service and sales orientation, self-motivated with good communication skills Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Ability to manage complex interactions effectively Shown strong situation awareness, s trong desire to learn and able to work in Agile environment Work location will be subject to change and to be decided by Line Management upon joining If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Could you find your future in your present? Through our new Accelerating Wealth Programme (AWP), we are supporting you to become our Relationship Managers of the future. The AWP prioritises transferable skills over experience and qualifications and enables you to kick-start an exciting career in our fast growth Wealth business, irrespective of your professional background. Building on your transferable skills, the AWP will support you to develop the wealth and client skills required to succeed as a Customer Relationship Manager. With the full support of the bank, you will gain the qualifications and develop the technical skills required for the role. On completion of the programme, you'll be a qualified Relationship Manager, where you'll playing a key role in helping our clients to grow, manage and preserve their wealth. You can find out more about the programme and the eligibility requirements at https://www.hangseng.com/en-hk/about/careers/our-business/ Come on this exciting journey with us and accelerate your future. Principal responsibilities This is a client-facing role where professionalism, client focus and a broad understanding of the fundamentals of financial planning are critical to your success. Working with branch colleagues and direct teams, you'll manage an active portfolio of clients. You'll regularly review your clients' portfolios of financial products to ensure they are suitable to meet their needs and, by means of your proactive approach and ability to add value and secure their loyalty. You'll review your existing clients' financial needs and optimize new business opportunities and acquire new clients by understanding their financial needs and establishing yourself as a trusted advisor. Looking for opportunities to conduct wealth reviews and delivering wealth solutions as an adviser are amongst the key activities required to achieve your goals. You'll consistently deliver high standards of personalized service for your clients to build and maintain good relationships. You'll refer your client needs to another team as appropriate if the client request is outside your service offering. You'll ensure achievement of the business performance measures and plan. In delivering the business objectives you'll maintain the levels of operational integrity required by the bank and observe relevant policies/guidelines and compliance requirement. You'll create and maintain an environment and relationships where you and the wider team to maximise performance in achieving the business objectives. Requirements Requirements You'll need to demonstrate the following transferable skills required for the role: Connectivity : Maximising the impact of building new and effective working relationships across Hong Kong and GBA Communicating with Impact : Applying the core principles that underpin all forms of communication. Growth Mindset : Growth mindset is the personal belief that skills and abilities can be developed through dedication and hard work. A growth mindset is viewing setbacks and failures as building blocks, feedback and insight for future success. Growth mindset is the belief of "not yet." Through practice, overcoming challenges, and a focus on learning, goals can be obtained with a growth mindset. Data Literacy : Ability to interpret, understand and communicate data as information. Critical Thinking: Identifying how to break down complex problem or issue into smaller components, using right questioning techniques to identify root causes and arrive at solutions. Design Thinking : Ways of thinking outside the box, for e.g. introducing new and innovative ideas to solve a problem or bring in efficiency. High level of customer centricity mindset and ability to manage complex interactions effectively Eligibility University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. LI-AP1 #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as Manager, Insurance Academy and Development. Principal responsibilities Manage all aspects of designing and organizing the insurance training curriculum for the Insurance Department Deploy a wide variety of training methods, organize and deliver training sessions, launch events, product positioning seminars, and other up-skilling initiatives Draw an overall or individualized training and development plan that address needs and expectations Coordinate training logistics across all channels recruited and authorized to distribute products and services of Hang Seng Insurance Work with Training Department to review the life insurance training agenda and delivery of agreed life insurance learning content to all internal and external frontline sales channels Provide advice on the content of customer or internal stakeholder learning and development events Requirements University degree holder in related discipline or other relevant qualifications Minimum of 3 years' relevant experience in insurance field Passed all relevant papers I,II,III of Insurance Intermediaries Qualifying Examination Strong writing and record keeping ability for reports and training manuals, good computer and database skills Ability to plan, multi-task and manage time effectively Good communication, interpersonal and analytical skills Strong self-motivation and drive to succeed, with ability to work under pressure Proficiency in written and spoken English and Chinese Great sense of ownership and servicing mind-set to ensure efficient a nd effective customer service delivery Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as CMB Insurance Business Development Manager. Principal Responsibilities Formulate and implement sales strategic plans to achieve insurance business targets on commercial client segment by collaboration with frontline teams across distribution channels Collaborate with Customer Relationship Managers/ Insurance Managers to identify customers' financial needs and business opportunities Provide professional onsite support for sales teams on pre-case preparation, post-case evaluation, underwriting and operation to enhance closing ratio Conduct training and coaching for commercial insurance managers to enhance their knowledge and skills in promoting insurance products Assist to implement the Group's/ Bank's compliance policy to ensure adequate compliance resources are properly in place with training provided Requirements University degree in Business, Finance or related discipline Minimum 5 years' insurance sales/ business development experience, preferably with exposure in commercial insurance business Experience in Commercial Banking, Private Banking, PRC exposure, law or trust background preferred Passes in the Insurance Intermediaries Qualifying Examinations Mature and dynamic individual with excellent interpersonal, communication and presentational skills Customer centric mindset and ability to manage complex interactions effectively Proficiency in Cantonese, Putonghua and English is required Good market sense with strong understanding on the insurance industry Sound knowledge in life insurance proposition concept and product knowledge Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as Assistant Manager, Process and Proposition. The jobholder will assist the manager to oversee and manage all aspects of New Business processing of all products and policies under the personal life business. Your principal accountabilities will include: Oversee New Business functions of the outsoruced parties to ensure quality delivery with target service pledge Review, revise and implement appropriate internal business controls and procedures in New Business to ensure legal and regulatory compliance Manage back-mail policy pack resend and incoming document for the department Manage policy or operations related projects and ensure successful implementation Support New Business / Life Operation and support Leader to formulate the operational strategies, initiations and departmental planning Provide sales support to distribution channel (e.g download & prepare sales tracking and pending case reports if any) Provide routine administrative duties and support general administration of the Insurance Operations Department, business reporting and any ad hoc tasks Ensure quality work output and accuracy Requirements University graduate in related disciplines or relevant qualifications, or candidate with relevant working experiences 1 to 2 years of solid experience in backend insurance operations on New Business Strong knowledge in PC applications of software such as MS Office and Excel. Proficiency in both spoken and written English and Chinese Good communication skills, with a thorough understanding of insurance products, especially New Business Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. We are currently seeking a high caliber professional to join our department as Manager, Affluent Propositions. Principal responsibilities Assist to design and strengthen value propositions for HNW, affluent, Emerging Affluent and other strategic segments and build corresponding capabilities to support the proposition pillars through customer insights Collaborate with key Business Units, Distributions and Functions to ensure the proposition is properly delivered to customers with most optimal approach Develop Acquisition / Portfolio activities to drive customer growth and product penetration Take the lead to design and develop digital onboarding journey from account opening to activation Design and implement customer journey across multichannel touch points for enhanced customer engagement in alignment with segment strategy for a diverse customer base Develop customer events, loyalty programs and partnership privileges and product offerings based on analytics insights, customer characteristics and needs to deepen customer relationship Stay on top of compliance requirements in particular sales and marketing-related, competition law and fair value principles to take timely actions to mitigate relevant risk posing to the bank, where applicable Stay abreast of regulatory requirements to ensure all customer communications and initiatives are compliance to FIM and related policies Develop an expert knowledge of customer base, market trends, and competitor activities for the support of strategic direction Requirements University degree in Business Administration, Marketing or other relevant qualifications Minimum of 5 years' retail banking experience Solid experience in banking product acquisition, e.g. banking account, wealth management products, credit card, etc. Customer-oriented with strong business acumen and analytical skills Strong self-motivation and positive attitude with good project management and interpersonal skills Ability to bring divergent ideas to create new and valuable solutions Shown strong situation awareness, strong desire to learn and able to work in Agile environment Resilience to stress, able to unlock full potential and prepare for the future of work Proficiency in both English and Chinese Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.