Total 57 it manager job vacancies in Sales / Marketing category in Hong Kong

Responsibilities: Develop institutional client base including fund houses, family offices, corporate and other institutional investors Promote financial products and services of the bank through proactive business solicitation and achieve assigned target Maintain close relationship with institutional clients Work with management team to establish business plan of various institutional business Requirements: Bachelor degree with minimum 5 years of institutional sales experience Strong sales and communication skills Highly self-motivated and a team play, able to work under pressure With HKSI Licensing Examination Paper 1, 7 & 8 or existing holder of HKMA for Regulated Activity Type 1

Responsibilities: Lead and manage an underwriting team, ensuring high-quality service to sales channels. Monitor team performance to meet service level agreements and maintain excellence. Conduct risk assessments and underwrite cases within your authority. Provide coaching and guidance to junior underwriters for their development. Participate in projects, implement underwriting initiatives, and analyze performance data.   Requirements: University degree in any discipline. Minimum 8 years of experience in life insurance underwriting, with at least 4 years in a supervisory role. Professional qualification in Life Insurance, such as FLMI (Fellow, Life Management Institute). Strong interpersonal skills and customer service orientation. Fluent in English and Cantonese, with proficiency in Putonghua being advantageous. Proficient in MS Word, Excel, PowerPoint, and Chinese word processing.

Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service & support Identify and develop long-term customer relationship with existing and prospective customer Provide relevant and suitable products and services to meet customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in IIQE and HKSI will be preferred Sound knowledge and at least 4 years of relevant working experience in retail banking services and products, including but not limited to insurance and investment products With strong ability to cope with fast & dynamic pace, remarkable organizing & problem-solving techniques Customer-focused, independent, self-motivated and able to work under pressure Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua Proficient in PC applications, such as MS Office and Chinese inputs May required on-shift duty as needed Applicants with less experiences will be considered as Deputy / Assistant Personal Banking Manager

Job Description: Details of the Division and Team: Deutsche Bank Trust & Agency Services (TAS") group is a leading global provider of trustee, agency and depositary services to different types of issuers/clients ranging from sovereigns, state owned companies, corporate, financial institutions, insurance companies, asset managers to private equity firms; and we service on the most comprehensive range of products among all relevant industry players including public bonds, private placement bonds, MTN/CP/CD programmes, structured debts, ABSs, MBSs, Hong Kong and Singapore listed REITs, syndicated and secured loans, project finance, money and document escrows, SPAC escrows, American Depository Receipts and Global Depository Receipts. The Implementation Team, part of Trust & Agency Services, works closely with both the specialist Sales and Client Services/Client Management teams to coordinate the onboarding of new Clients for new Transactions acting as the control center for adopting new clients to the Bank/Business. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Competitive Salary and non-contributory pension 20 days annual leave plus generous number of public holidays Life Assurance and Private Healthcare for you and your family A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives The opportunity to support a wide ranging CSR program plus take volunteering leave days Your key responsibilities: Identify the Clients requiring KYC and NLS in accordance with DB Policy. Liase with Clients, Lawyers and Sales team to gather all relevant documentation and evidence to fully on board the client. Work closely with the Client Services team to close out all items and issues prior to the contractual signing date Identify any specific AML and ABC requirements and coordinate with the client and AFC and other infrastructure functions to close the items satisfactorily prior to transaction execution. Work closely with infrastructure and Sales to actively manage the pipeline of new clients and prioritization. Ensure coordination across locations and products for cross boarder clients/transactions. Assist in the monitoring of Risk Appetite metrics Assist with the regional pipeline committee, documenting minutes. Ensure data consistency across downstream systems for new client/transaction set up. Work with a Global team managing the Client Perimeter for Asia. Monitor transactions as they mature and ensure all position and activity checks are completed. Document all downstream systems have been closed including cash and custody accounts. Inactivate dbCAR, update ACO system and ensure Client Perimeter is kept consistent with internal systems and dbCAR Run monthly reconciliations of dbCAR and DMS, investigate and correct any exceptions Report and manage all AML decisions to cease business with TAS Clients. Actively manage all clients in Managed Exit, report to the NFR council and keep dbCAR and internal systems aligned. Monitor and report to NFR council the Risk Rating of the TAS Client Perimeter. Work closely with the regional teams to implement and control data quality for DMS and dbCAR Assist in TAS projects representing the Implementation team Your skills and experience: Good knowledge of TAS product and procedures scope and KYC policies. Outstanding verbal and written communication skills including fluency in Cantonese, Mandarin and English to liase with clients across the region. . Excellent meeting facilitation and coordination skills across all business and infrastructure functions. Excellent communication skills (able to work with all levels within the organization). Excellent interpersonal skills Experience in working with global, multi-region initiatives and teams Highly organized, efficient, and able to work without always being directed (self-starter). Able to effectively organize and prioritize workflow while managing the expectations of stakeholders. Able to explain complex issues in a simple way The candidate will need to be able to multi-task and work in a fast-paced environment, and to be able to handle frequently changing business priorities. Communication - able to create and respond to emails and phone calls in a professional manner. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centers, including around 60 Prestige Banking Centers for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking high caliber professionals to join our department as Director Signature/ Associate Director Signature Principal responsibilities Provide professional financial planning services to high-net-worth / top-tier Prestige Signature customers Provide personalized and all-rounded wealth management service for this segment of customers to build and maintain good relationships Promote holistic wealth management service for optimizing new business opportunities Assist the team head in providing coaching to Relationship Managers Manage operational risk and observe the relevant policies / guidelines and compliance requirements Requirements University degree in a related discipline OR professional qualifications such as CFA, CFP or CFMP is preferred Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of five years' experience in selling investment, insurance and banking products Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset and ability to manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Be curious and with passion to think deeply and rationally Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management

Key Responsibilities: Development of the bank's HNW segment strategy and execution action plans to achieve business objectives. Plan and execute program launches aligned with business priorities, target segments, and market demand.  Design end-to-end customer journeys that enhance customer experience and loyalty. Collaborate with various stakeholders to effectively execute segment management initiatives, drive customer growth, and increase market penetration. Initiate customer events and loyalty programs to deepen customer relationships and minimize attrition. Monitor service quality for the HNW segment and maintain open communication with internal partners to ensure high service standards. Manage the advertising and promotion budget in coordination with the Marketing team. Requirements: Bachelor's degree or equivalent qualification. 4 - 6 years of experience in product and customer management within the retail banking or private banking sector. Strong knowledge of the HNW market, retail banking products, or banking operations. Proficient in analyzing qualitative and quantitative data in a logical manner. Excellent command of both spoken and written English and Chinese (including Putonghua).

Primary Details Time Type: Full time Worker Type: Employee Primary Responsibilities Support the implementation of claims management strategies and objectives for the region / branch Maintain current knowledge of insurance guidelines and policy changes and modifications to approve claims within appropriate authority levels Contribute to the refinement of processes and procedures to improve Claims systems and procedures Maintain good client relationships with the insured, agents, service providers and the general public Respond to client requests in accordance with service standards Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise and leadership May supervise the investigation and settlement of all claims within the team Provide guidance to other Claims colleagues when needed Qualifications : 3+ years of handling financial lines claims Strong knowledge of insurance industry and claims processes Relevant tertiary or industry qualifications LLB is preferred Experienced in handling legal cases Organizational and communication skills Analytical and negotiation skills Communication Skills in English and Chinese How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Company Our client is a sizable MNC and is urgently looking for a Financial Reporting Assistant Manager to join the company. This is a 6-month contract looking for a candidate to start immediately. The RoleManage month-end, quarter-end and year-end closingOversee the preparation, consolidation, and analysis of financial statements in accordance with IFRS standards, and prepare IFRS financial reportsResponsible for regulatory reporting (IA)Handle the year-end audit process, including coordinating with external auditors and internal teams.Address audit queries and provide necessary explanations and justifications.Participate in ad hoc projects Your ProfileBachelor's Degree in Accounting or related disciplines3 year+ of finance and accounting experienceCandidate from insurance industry and financial reporting positions will have an advantageProficient in MS Excel (vlookup, pivot table)Good command of both spoken and written English and ChineseImmediate available/ short notice period is highly preferred Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Suitable candidate will start on a 'working interview' format. Immediately available candidates are highly preferred. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Roles and Responsibilities: Governance and Control Conducts periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines Support Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / add-hoc auditing activities, annual regulatory reporting Monitor and ensure the controls in POS function are effective and up to date. Formulate & implement plan to revise existing controls or add new controls if deficiency is noted. Support reporting activities on control monitoring Project Support or non-routine task Liaise with respective teams / departments to implement risk Management & Compliance related initiatives or projects in order to embed risk & compliance requirements in day-to-day business operations of POS Organize and provide training to internal staff, business partners or agencies Formulate & revise guidelines & procedures manuals Arrange migration of operating procedures to outsourcing partners   POS Case Management & Monitoring Review & approve cases suggested from subordinates or referred by Compliance Conduct resources planning, allocate team workload and monitor the productivity, quality & efficiency of the team Other responsibilities Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements Minimum Job Requirements: University /College graduate plus 6 - 8 years relevant experience with 2 years supervisory experience OR Form 5 graduate plus 8-10 years related experience Experience in Risk & Compliance function of life insurance company Proficient communications skills to effectively explain POS processes & procedures to staff and other touch points Effective problem-solving skills Strong leadership and team building skills Customer oriented You are required to obtain the relevant license(s) if your job involves regulated activities

Roles and Responsibilities: Data Remediation Project Help to drive and lead the data quality remediation exercise and project associated with the follow up actions data quality findings Work with compliance team to understand the follow up items requirements, including but not limited to data patching / remediation project, data collection project via AIA Connect, enhancement of Business nature for corporate customers Work with key stakeholders to collect user requirements / technical / specification requirements, implementation timeline and UAT Provide key metric for project success and track and report on project progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for data governance project Group CDEs Project Help to drive the Group CDE project from operation perspective Work with key stakeholders, including IT, Compliance team to support the CDE gap analysis, CDE definition and CDEs measurement metrics, etc. Co-ordinate with compliance, IT and operations team on the overall implementation timeline, including UAT and production schedule Develop Key metrics for project success and track and report on program progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for Compliance related initiatives OCMD (Operation Customer Master Database) Project Support the launch of the OCMD project by communicating with key stakeholders on the data remediation workflow and procedures Help to define and setup the benchmarking requirement of the regular data remediation exercise Other Responsibilities Provide support on the planning of Compliance related initiatives including allocating resources, identifying potential risks and setting up expected deliverables Carry out ad-hoc analysis and preparation of management presentation materials Minimum Job Requirements: University degree holder (preferably in insurance, computer science and business fields) with minimum 5 years of working experience in insurance companies Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress Excellent command of spoken/written Chinese (Cantonese and Mandarin) and English Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation Proactively provides simpler, faster, more connected and agility solutions with strong stakeholder and relationship management skills Obtain relevant license is required if the job involves in regulated activities

Roles and Responsibilities: Data Stewardship Act as SME of operations data and assist the development of centralized database. Identify Critical Data Elements (‘CDEs’) & monitors data quality. Perform root cause analysis of data quality issues. Data Governance and Control Assist data owner on access request, including but not limited to review/ assess request legitimacy, keep log and regular review on the request validity. Assist on data quality tracking across different business functions within Operations e.g. reviews platform alerts and audit logs. Report high risk issues to relevant committees. Execute data remediation plans to uplift data quality. On-gong maintenance of G&C platform to ensure the information is up-to-date and access right control is duly maintained. Data Framework Strategy Implement minimum data standards and/ or procedures in Operations. Centralize and align data user requirement on data structure, data fields, data mapping etc in relation to new requirements that are relevant to new data field collection and capturing across ALL applications / policy adm systems within AIA Operations. Ensure data consistency and data fields values alignment among ALL operations systems. Others Perform and handle other responsibilities / jobs /projects / market research /initiatives assigned by manager to meet operational and the company’s business strategic growth. Carry out ad-hoc analysis and preparation of management presentation materials. Minimum Job Requirements: University graduate in any discipline with 7 years working experience, or HKALE holder or equivalent with 8 years working experience, or HKCEE / DSE holder or equivalent with at least 10 year’s working experience. Qualification with HK Insurance Intermediary Examination Paper 1,2, 3 4 and 5 or equivalent is an added advantage. Knowledge and experience in operation data management is an added advantage. Experience in insurance services and operations in underwriting/claims /policy owner service is preferable. Proficiency in MS Office. Attention to details, problem solving and negotiation skills. Good command of both written and spoken English. Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements. You are required to obtain relevant license if your job involves in regulated activities.

Job Responsibilities: Be the team member of the Investment Team; Be responsible for the investment of Fixed Income; Be responsible for setting up the portfolio and strategy for Fixed Income investment; Be responsible for Fixed Income portfolio management and daily follow-up with clients; Be able to conduct the investment analysis independently and be in-charge of fund management and account management of designated clients; Participate in developing the marketing & promotion materials for Fixed Income investment. Job Qualification Bachelor Degree or above; Preferred with CFA or Auditing background; At least 7 years of relevant experience in managing Public Fund, Fixed Income investment portfolio; Existing KIP or has 5 years or above KIP experience is necessary; Be able to work with target company, brokerage firms, sales team and clients to conduct effective verbal and written communication; Be able to analyze and respond quickly to the emergencies and unexpected events; Attention to details; With strong sense of risk management; With team spirits and collaboration; With high work efficiency & independency; Be conversant both in English and Chinese.

Job Responsibilities: Be responsible for equity portfolio management; Formulate and develop investment strategies to identify investment opportunities for the management of investment portfolio; Participate in fund and designated clients' product management, and involve in daily tracking of portfolio performance; Be able to conduct investment analysis independently and responsible for fund and designated accounts' management; Ensures trade executions are in compliance internal investment guidelines, fund investment restrictions, and risk measure requirements from risk department; To provide portfolio review on semi-annual/ annual reports for senior management/ clients review; Comply with the requirements of all company investment management principles and regulations. Job Qualification Bachelor Degree or above; Preferred with CFA or Auditing background; At least 7 years of relevant experience in Public Fund; Existing KIP or has 5 years or above KIP experience is necessary; Be capable in conducting industry and company analysis independently; Be able to work with target company, brokerage firms, sales team and clients to conduct effective verbal and written communication; Be able to analyze and respond quickly to the emergencies and unexpected events; Attention to details; With strong sense of risk management; With team spirits and collaboration; With high work efficiency & independency; Be conversant both in English and Chinese.

Job Responsibilities Formulate, coordinate and implement marketing program on acquisition and new product launch, develop, implement and evaluate promotion progams, system enhancement and business plans for yearly target Manage end to end customer and product journey for product life cycle Lead and maintain the product materials and product privilages Follow through and co-ordinate with external parties on business partners and card associations Ensure compliance with relevant regulatory requirements and internal policies Job Requirements: University graduate in Economics, Finance or related disciplines. At least 2 years relevant experience in banking or financial industry, preferably with good knowledge and experience in product management. Good understanding of various banking products and services. Strong problem-solving skill and responsible, able to prioritize the jobs with limited resources. Strong communication skills and execution skill with high quality outcome, can work under pressure to complete the task on time. Good command of written & spoken English and Chinese including Putonghua.

Job descriptions: - Monitor and detect suspicious fraud issues, and provide insight on fraud prevention; - Support the department in compliance with regulatory requirements; - Identify and drive new initiatives for system enhancement, operational efficiencies and process streamlining; - Assist in ad hoc assignment as required from senior management from time to time. Requirement: - Degree holder with at least 5 years working experience of risk management; - Sound knowledge of fraud control, chargeback and related processes; - Sound knowledge in regulatory rules and regulations; - Strong business acumen with good problem solving, and communication skills with internal and external stakeholders; - Positive mindset and great sense of ownership; - Proficiency in written English and Chinese; - Fluent in Mandarin is a must.

Job Responsibilities Participate in projects for new products / services / system development or enhancement related to remittance Coordinate and communicate among different departments Ensure quantitative and qulitative project progress according to the plan Regular review and enhancement on the current workflow,policy as well as system Prepare and update documentation including project report, data statistics, etc. Focus on project management, system enchancement of remittance,especially ISO20022 and FPS Job Requirements University graduate with major in Business Administration, Finance, Accounting or related disciplines Minimum 5 years'relevant experience Strong Knowledge in procedure of remittance. ex.(CIPS, RTGS, SWIFTNet,SWIFT Alliance,FPS,ISO20022) Conversant with MS Word, Excel and Chinese word processing Good command of written & spoken English and Chinese, including Putonghua Candidate with abundent project management experience will be an advantage

Responsibilities Achieve business goals through proactive business solicitation and relationship building with customers Introduce and demonstrate retail banking products and services to customers Address customer needs by providing quality customer service and financial advice to customers Ensure the selling processes are in compliance with the Bank's policies, procedures, and regulatory guidelines. Requirements Bachelor Degree holder or above in any discipline Minimum 3 years of branch sales experience in banking industry Qualifications of HKSI and IIQE is a must Proficient in both spoken and written English and Chinese Candidate have less experiences in branch network will be considered as junior sales role.

Job Responsibilities Solicit new business for investment services and build customer relationship through private banking network to achieve targeted sales goals Provide quality customer service and financial advice and collect feedback from customers Review investment portfolios and market update to customers Liaise with product specialists to facilitate management of relationships requiring specialized knowledge Cross-sell and make referrals to other bank products when appropriate Job Requirements University degree, a qualified Type 1 with Type 4 Minimum 5 years' relevant experience in investment & insurance services Broad knowledge of investment & insurance products, services and market Good relationship building and selling skills Strong interpersonal and communication skills Good command of Chinese and English, Putonghua is a plus

Job Responsibilities Design and implement digital marketing initiatives to achieve business objective & goals Work closely with various internal parties and external agencies to formulate campaign strategies Evaluate digital marketing activities to identify any potential compliance risks and operational risks Work with group compliance to keep abreast of and adhere to the updated group policies and requirements Carry on ad-hoc projects as required Job Requirements University graduate with major in Business, Marketing or related discipline Minimum 3 years of relevant working experience Familiar with Banking Ordinance, SFO and relevant rules, codes and guidelines issued by HKMA and SFC Excellent knowledge of Facebook, Instagram, WeChat and other social media brands and best practices Excellent written and oral Chinese and English, Mandarin is a must Sound analytical skills and detail-oriented Good command of spoken and written English and Chinese, including Putonghua Candidate with more experiences will consider as Assistant Manager.

Department: Strategic Planning and Investment Management Department Responsibilities: Analyze the present situation, problems and challenges among transformation and development of the bank Assist in writing the banking strategy reports based on peer comparison and market research reports Responsible for the comprehensive research for domestic and international macroeconomic and financial situation Conduct study on the trend of financial market and special research analysis report Other ad-hoc duties as require Requirements: Bachelor Degree or above in finance, economics, business management or relevant disciplines Minimum 3 year of relevant experience Good interpersonal and communication skills Self-motivated, independent and able to work under pressure Conversant in MS Officer Applications Good command of spoken and written English and Chinese, especially in Mandarin

Job Responsibilities Formulate, coordinate and implement marketing program on acquisition and new product launch, develop, implement and evaluate promotion progams, system enhancement and business plans for yearly target Manage end to end customer and product journey for product life cycle Lead and maintain the product materials and product privilages Follow through and co-ordinate with external parties on business partners and card associations Ensure compliance with relevant regulatory requirements and internal policies Job Requirements: University graduate in Economics, Finance or related disciplines. At least 2 years relevant experience in banking or financial industry, preferably with good knowledge and experience in product management. Good understanding of various banking products and services. Strong problem-solving skill and responsible, able to prioritize the jobs with limited resources. Strong communication skills and execution skill with high quality outcome, can work under pressure to complete the task on time. Good command of written & spoken English and Chinese including Putonghua.

Responsibilities Oversee daily operations of branch Ensure all operations are carried out in a proper manner and full compliance with the Bank's policies and procedures and regulatory requirements Ensure high quality of service is accurately and efficiently provided to customers Requirements HKCEE holder with passes in Chinese, English and Mathematics Minimum 6 years of experience in branch operations, of which at least 3 years at supervisory level Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements Qualifications of IIQAS and HKSI Good communication, interpersonal and supervisory skills Good command of spoken and written English and Chinese including Putonghua Candidate with less experience will be considered for the position of Counter Service Manager/ Officer

Job Responsibilities Perform a variety of customer transactions over the counter Provide high quality service to customers Promote bank products to customers over the counter Job Requirements Secondary education or above No previous experience required for Counter Service Assistant Minimum 1 year/3 years bank teller or counter service experience for Counter Service Officer/Manager Pleasant and customer-oriented Good command of Chinese and English

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution - Branch Network Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking a high caliber professional to join our branch network as Branch Manager B3. Principal responsibilities Responsible for leading, developing and managing a B3 branch to ensure achievement of the business objectives Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers Accountable for minimizing risk and maximising operational efficiency Achieve results by working with the whole branch team, local market and wider community Play an active role as part of wider area/regional leadership team Deliver the branch plan including leads/sales prospect management and overall customer experience Requirements University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMP Less academically qualified candidates with relevant work experience will also be considered Passes in the HKSI licensing examinations Minimum 10 years' banking experience, with experience in promoting various wealth management products Good communication, interpersonal and analytical skills Strong self-motivation and drive to succeed, with ability to work under pressure Proficiency in both English and Chinese High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Able to inspire others to achieve their goals/ambitions in a variety of situations Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.