Total 7 job vacancies by Beame

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a Customer Service Specialist / Clinic Assistant to join our team. In this position, you will provide exceptional customer service and coorinataing with our clinic partners. You will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless client experience in a friendly and professional manner.

• Follow up with post sales customers to ensure satisfaction and address questions promptly. Build positive relationships through clear communication.
• Follow up with customers regularly to maintain satisfaction and cater to additional needs. Customize interactions for a personalized customer experience.
• Coordinate appointments with partner dentists for quick responses and solutions. Arrange appointments to suit customer preferences.
• Manage a booking system for appointments, ensuring smooth communication between customers and dentists.
• Support the coordination of production schedules and shipping logistics to guarantee timely delivery of products.
• Collaborate with shipping partners for pickups, delivery, and issue resolution. Keep customers updated on shipping progress.
• Maintain an organized record system for easy access and accuracy. Follow standardized procedures and ensure data protection compliance.
• Help onboard new team members and provide support and guidance as needed.

• Proven experience in a customer service role, preferably in the dental or clinic setting environment. 
• Previous working experience as a clinic assistant is ideal.

• Excellent communication and interpersonal skills, with fluency in English, other languages is an added advantage.

• Proficiency in using customer service software, CRM systems, and other relevant tools. 

• Positive attitude, empathy, and a genuine passion for providing exceptional customer service. 
• Ability to start working as soon as possible.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Develop and execute comprehensive influencer marketing strategies that align with our brand's goals and objectives.
• Identify, engage, and build relationships with key influencers in the healthcare, beauty, and dental sectors to amplify our brand message.
• Create and manage partnerships with influencers, negotiating terms and ensuring collaboration delivers maximum value.
• Collaborate with the creative team to develop compelling content that resonates with target audiences and showcases our products effectively.
• Monitor influencer campaigns, analyzing their performance and providing actionable insights to optimize future collaborations.
• Conduct thorough research to identify new trends and opportunities within the influencer marketing space.
• Stay updated on industry guidelines and best practices to ensure compliance in all collaborations.
• Write and deliver reports summarizing the impact of influencer campaigns on brand awareness and sales, presenting findings to stakeholders.
• Coordinate with internal teams to ensure a seamless execution of influencer campaigns and alignment across all marketing efforts.

We are looking for someone with:

• A minimum of 2 years of experience in influencer marketing or related communications roles.
• Proven track record of successfully managing influencer partnerships and campaigns.
• Strong understanding of social media platforms and digital marketing trends.
• Excellent communication and negotiation skills, with the capability to build strong relationships with influencers.
• Experience in crafting compelling content that drives engagement.
• Ability to analyze campaign metrics and adjust strategies based on performance.
• Creativity and a passion for social media and content creation.
• Familiarity with the healthcare, beauty, or dental industry is a plus.
• Strong organizational and project management skills to handle multiple campaigns simultaneously.
• Proficient in writing reports and presentations.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Work closely with the Project Manager to define project scope, timelines, and deliverables, ensuring alignment between technical execution and business objectives.
• Lead the development team of web applications, ensuring high-quality code and user experiences across the front-end and back-end.
• Design, implement, and maintain robust RESTful APIs that meet the needs of the application and its users.
• Collaborate with cross-functional teams to define project scope and timelines while translating business requirements into technical specifications.
• Conduct code reviews to maintain code quality and facilitate knowledge sharing within the team.
• Troubleshoot, debug, and optimize existing applications to enhance performance and user experience.
• Manage database design and implementation, demonstrating proficiency with SQL and NoSQL databases.
• Ensure compliance with best practices in security, documentation, and application architecture.
• Implement continuous integration and deployment (CI/CD) processes to streamline development workflows.
• Stay current with emerging technologies and best practices to foster innovation and improvement within the development team.
• Mentor junior developers, providing guidance and support in their professional growth.

We are looking for someone with:

• 5+ years of experience in full-stack development, with proficiency in both front-end and back-end technologies.
• Strong experience with programming languages such as JavaScript, Python, or Ruby, and familiarity with frameworks like React, Angular, or Vue.js for front-end development.
• Proficiency in back-end technologies, including Node.js, Express, or similar frameworks.
• Experience with database management systems, both SQL (MySQL, PostgreSQL) and NoSQL (MongoDB, Firebase).
• Strong understanding of RESTful API design and development.
• Familiarity with cloud services (AWS, Azure, GCP) and CI/CD practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams and effectively communicate technical concepts.
• Experience in an Agile/Scrum development environment preferred.
• Prior experience in the healthcare or dental technology fields is a plus.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Overview

As an Assistant Brand Manager or Brand Manager, you will play a pivotal role in shaping and driving our brand strategies to ensure Beame's market presence continues to grow. Your responsibilities will include overseeing marketing campaigns, managing brand equity, and enhancing customer engagement. You will collaborate across teams to maintain brand consistency and achieve business goals.

Key Responsibilities

• Assist in developing and executing brand marketing plans in alignment with business objectives.
• Collaborate with regional marketing manager to maintain a consistent brand message across all channels, ensuring alignment with the company's core values.
• Conduct market research to analyze consumer trends and evaluate competitive landscape.
• Collaborate with cross-functional teams, including sales, product development, and creative, to ensure cohesive brand messaging.
• Collaborate with creative team to generate innovative ideas for promotional activities and advertising materials.
• Monitor brand performance metrics and provide actionable insights based on data analysis.
• Ensure brand representation is consistent across all consumer touchpoints.
• Assist in managing brand budgets and forecasts.
• Develop engaging content for different platforms to enhance brand visibility and awareness.
• Facilitate training for internal teams to reinforce brand values and messaging.
• Stay updated on industry trends and competitive offerings to identify growth opportunities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2-5 years of experience in brand management, marketing, or a related field.
• Strong understanding of brand development and marketing principles.
• Strong organizational skills and attention to detail.
• Proven ability to analyze data and derive actionable insights.
• Ability to work collaboratively in a fast-paced environment.
• Creative thinker with a passion for branding and consumer engagement.
• Familiarity with digital marketing strategies and tools.
• Experience in the healthcare, dental or retail industry is a plus.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Craft compelling and engaging copy for various digital platforms, aligning with brand voice and messaging.
• Create, and optimize digital campaigns on platforms and collaborate closely with the Head of Marketing and digital specialist to elevate digital ad concepts and content, ensuring they align with overall brand strategies.
• Work with the team to closely monitor and provide feedback on digital performance metrics, identifying areas for improvement and implementing necessary changes to achieve optimal results.
• Market Research: Conduct thorough market research on competitors and create insightful analysis presentations (PPT) to guide strategic decisions.
• Create content that adheres to SEO best practices to enhance organic search rankings.
• Develop and manage impactful email marketing campaigns to nurture leads and engage customers.
• Stay updated with the latest digital marketing trends and technologies, leveraging them to enhance the strategy as appropriate.

We are looking for someone with:

• Bachelor’s degree or above in Marketing, Communications, Journalism, or a related field.
• At least 3 years of experience in bilingual content creation/ editing/ copywriting, preferably in the beauty/ dental or aesthetic industry.
• Proficiency in both English and Chinese (Mandarin/Cantonese) for accurate translation of creatives.
• Familiarity with digital marketing tools and platforms such as Meta, SEM, Pmax, YouTube, SEO, and WordPress.
• Strong ability to analyze digital performance metrics and make data-driven decisions.
• Exceptional writing and editing skills with a keen eye for detail and consistency.
• Strong interpersonal skills with the ability to work effectively in a team environment.
• Adaptability: Ability to stay updated with the latest digital marketing trends and technology.
• Excellent organizational and project management skills to handle multiple tasks and meet deadlines.

• Coordinate and manage business travel logistics, including accommodation and itineraries
• Schedule and organize appointments, meetings, and events for executives
• Provide comprehensive professional, secretarial, and administrative support
• Liaise and coordinate with international government departments on behalf of executives
• Conduct policy reviews and assist in ensuring compliance with relevant regulations
• Perform errands and handle various ad hoc projects as assigned
• Maintain confidentiality and exercise discretion in handling sensitive information

• Bachelor's Degree or higher in International Business, International Affairs, or a related field
• Minimum of 3 years' experience as an Executive Assistant or in a similar role
• Proficiency in Cantonese, Mandarin, and English, with excellent communication, organizational, and professional writing skills
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven ability to manage multiple tasks and prioritize effectively
• Experience in liaising and coordinating with international governmental departments
• Experience in policy review and compliance
• Flexibility to work outside regular business hours as required
• Strong attention to detail and problem-solving skills
• High level of professionalism and ability to work independently

• 5-day work week
• Attractive remuneration package
• Comprehensive medical and dental coverage
• Opportunities for professional development and career advancement
• Friendly and collaborative work environment

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide exceptional customer service and support, addressing inquiries and resolving any issues that may arise. You will also collaborate with cross-functional teams to ensure a seamless customer experience throughout the entire customer journey.

Key Responsibilities:

• Providing excellent customer service and support, addressing customer inquiries, concerns, and issues in a timely and professional manner.
• Building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.
• Collaborating with internal teams, including sales, marketing, and operations, to ensure a seamless customer experience.
• Handling customer complaints and escalations, finding solutions and resolving issues to the customer's satisfaction.
• Maintaining accurate customer records and documentation, ensuring data integrity and confidentiality.
• Identifying opportunities for process improvements and contribute to the development of customer service policies and procedures.
• Staying up to date with product knowledge and industry trends to effectively assist customers and provide appropriate recommendations.
• Conducting customer satisfaction surveys and gather feedback to continuously improve the customer experience.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Proven experience in a customer service role, preferably in the healthcare or dental industry.
• Excellent communication and interpersonal skills, with fluency in English, Cantonese (conversational / native) and Mandarin is highly desirable, allowing you to effectively interact with customers and colleagues in these languages.
• Strong problem-solving and decision-making abilities, with a customer-centric mindset.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency in using customer service software, CRM systems, and other relevant tools.
• Positive attitude, empathy, and a genuine passion for providing exceptional customer service.