Total 41 maintenance manager job vacancies in Kowloon Bay

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

We are looking for a passionate and experienced product manager for our innovative trade finance product development. You will be responsible for designing new financing products in the e-Commerce landscape, keep iterative features enhancement for existing products. To become the fast mover in the marketplace, delivering innovative FinTech products.

What you need to do

• Take ownership of the product development process, from ideation, product development to executing and managing the products
• Lead the workflow design and business requirements gathering process to collect and analyze requirements
• Analyse functional requirements, identify constraints/risks and translate into technical solutions
• Design and prepare related documentation, i.e. product requirement document, functional design specification, business workflow manual and user manual, etc
• Participate in system testing, post-launch user training and product marketing material
• Serve as a subject matter expert within key business and supporting processes and systems
• Work closely with all stakeholders to ensure deliverables under product governance

• Bachelor's degree or above in Business Management, Finance, Information Technology and related disciplines
• Minimum 5 years of trade finance products development experience, or relevant experience in banking, FinTech or eCommerce industry.
• Good communication, and interpersonal skills. Experience in customer handling will be an advantage
• Strong entrepreneurial streak with a blend of technical and business savviness
• Digitally savvy with a mature mentality in a fast-paced start-up environment
• Innovative, self-motivated, business value-oriented and be a good team player
• Good command of both verbal and written English and Chinese. Fluent in Mandarin will be an advantage.

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.

Join Vita Green Health Product Company Limited, a leading player in the health industry, as a Talent Acquisition Manager. As a Talent Acquisition Manager at our company, you are set to play a pivotal role, leading a team dedicated to driving talent acquisition efforts across Hong Kong and our off-shore entities. Reporting directly to the Regional HR Director, you will have the unique opportunity to collaboratively work with our HRBP team to secure the best talent essential for maintaining our business's exponential growth. Your remit will encompass the strategic and operational management of all recruitment resources and channels, ensuring efficiency, innovation, and smart utilization to attract high-caliber professionals who resonate with our company culture and goals.

Key Responsibilities:

• Develop and implement effective talent acquisition strategies to attract top talent.
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and offer management.
• Spearhead the use and continued assessment of recruitment resources to enhance return on investment and candidate quality.
• Build and maintain relationships with candidates and external partners such as universities, and professional organizations.
• Partner with hiring managers and HR business partners to understand talent needs, develop job descriptions, and ensure a smooth recruitment process.
• Collaborate with the HR team to enhance recruitment processes and systems to streamline and improve efficiency.
• Ensure compliance with relevant employment laws and regulations.
• Stay updated on industry trends and best practices to continuously improve talent acquisition efforts.
• Manage and develop a high-performing team of recruiters.

• Minimum of 8 years of experience in talent acquisition, with progression into a managerial role.
• Bachelor's degree in Human Resources Management, Business Administration, or related fields.
• Strong understanding of the full recruitment lifecycle and best practices in talent acquisition.
• Proficient in using ATS, recruitment software, and HRIS system
• Proven ability to develop and execute effective sourcing strategies.
• Excellent communication and interpersonal skills.
• Strong leadership and people management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Passionate about attracting and developing top talent.
  

Join Vita Green and be part of a dynamic and growing organization that is making a positive impact on people's health and well-being.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG

Our client a large commercial bank is looking to hire Project Manager.

Responsibilities:

• Responsible for managing assigned product and project development initiatives to meet the productivity and growth targets of the Bank.
• Develop and manage detailed project plans, including definition of milestones and deliveries to bring projects from initiation to delivery.
• Work with stakeholders and manage project resources to drive execution according to the plan.
• Monitor and report on project progress, cost, risks, issues and dependencies.
• Support the preparation and completion of project documentation according to the approved project management guideline.
• Lead and liaise with end users and IT in system implementation project.
• Ensure overall effectiveness of assigned product and project development.

A) Knowledge, Skill & Attributes

• In-depth knowledge of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Operation experience / knowledge of wholesale banking business in China (e.g. working experience in Chinese local bank in Mainland China).
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Willing to work under pressure and overtime.

B) Academic and Professional Qualification

• Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

• Minimum 10 years solid experience in product support, project management, preferably gained from banking sector.
• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage, preferable experience in PRC.
• Prior experience in system conversion and business integration project is a definite advantage.

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

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Date Posted:

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Vita Green Group is looking for an HR Operations Manager with a specialization in Compensation & Benefits and a proven track record in regional HR operations. This role requires a strategic thinker with expertise in designing and implementing efficient HR processes that support our diverse workforce across multiple regions.

Key Responsibilities:

• Lead and manage the HR operations team to ensure the delivery of high-quality HR services, including payroll, benefits administration, HRIS, and employee data management.
• Develop and oversee a comprehensive C&B strategy that is competitive, equitable, and aligned with the company's goals and regional differences.
• Conduct regular market benchmarking and analysis to ensure our C&B offerings are attractive and retain top talent.
• Coordinate with regional HR teams or vendors to harmonize HR operations and ensure compliance with local labor laws and regulations.
• Streamline and optimize HR processes and systems for efficiency and scalability to support business growth.
• Manage the implementation and ongoing maintenance of HR technology solutions to enhance HR service delivery.
• Collaborate with the finance department to manage budgeting for salaries, benefits, and other HR-related expenses.
• Provide expertise and guidance on complex HR operational matters, including tax implications, legal compliance, and policy development.
• Work closely with the talent acquisition and HRBP teams to integrate C&B strategies with recruitment and employee growth initiatives.
• Prepare and present analytics and reports on HR operational metrics to senior management, providing insights and recommendations for improvement.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 7 years of experience in HR Operations, with at least 3 years in a managerial role focusing on Compensation & Benefits.
• Strong background in regional HR operations, with a deep understanding of varying employment laws and practices.
• Demonstrated experience in managing HRIS and payroll systems, with a preference for candidates who have overseen implementations or upgrades.
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to manage complex data.
• Exceptional leadership skills with a track record of developing high-performing teams.
• Strong communication and interpersonal skills, capable of building relationships with stakeholders across different regions and cultures.
• Proactive and results-driven, with a continuous improvement mindset.
  
  #LI-EDNG

• Leadership role in a reputable and growing company.
• Opportunities to shape HR operations within a dynamic and diverse business environment.
• Exposure to regional HR practices and the chance to make a tangible impact across multiple markets.
• A competitive compensation package
• Professional development opportunities and the potential for career advancement within the Vita Green Group.
• An inclusive and supportive company culture that values diversity and work-life balance.

Tea Chateau invites ambitious and forward-thinking individuals to join us as a Regional HR Manager. This role is perfect for someone with a spark of enthusiasm and a keen interest in shaping the future of the retail industry. As an HR Business Partner, you will champion the development of our vibrant teams and contribute to the regional growth strategy.

Your key responsibilities will include:

- Collaborate with the leadership team to craft innovative HR strategies that bolster our ambitious business objectives.

- Serve as a proactive advisor on HR matters, guiding the management team of Tea Chateau in cultivating talent and fostering a thriving workplace culture.

- Drive talent acquisition and management initiatives to assemble and retain a dynamic team capable of propelling business success.

- Empower the sales, marketing, and retail teams through strategic HR support, enhancing their performance and engagement.

- Liaise with the Group HR Operations team to refine HR processes, ensuring seamless integration and adherence to high standards.

- Promote a vibrant and inclusive work environment that reflects the ethos of Vita Green Group.

- Utilize data-driven insights to inform HR decisions and pinpoint opportunities for growth and development.

- Tackle employee relations issues with a balanced approach, ensuring harmonious workplace dynamics and compliance with company standards.

- Create and implement developmental programs to equip the team with cutting-edge skills, propelling their career trajectories within the company.

- Manage competitive benefits and compensation structures that drive motivation and loyalty among employees.

Qualifications and skills:

- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications welcomed.

- At least 5 years of progressive experience in HR, with a preference for exposure to the retail or FMCG sectors.

- A track record of success in HR roles, demonstrating the potential to lead HR functions regionally.

- Exceptional business insight with an eagerness to engage with the company’s strategic objectives.

- Inspirational leadership qualities with experience in nurturing and inspiring teams.

- Outstanding communication and interpersonal skills, with a knack for fostering strong relationships.

- Adaptability and agility in a fast-paced and ever-evolving work environment.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG

Key Responsibilities

• As a Project Manager, you will own the project progress tracking, reporting, and planning. You manage the project stakeholder and communication. You gather facts include analytical methods to develop solutions scenarios to support project stakeholder to make decisions. You control the project escalation management to achieve the desired goals
• You manage the project with the defined common best practices (e.g., Jira backlog, story pointing etc.) and responsible for project reporting to stakeholders and business counterparts
• We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team
• Deliver, oversee and ensure quality of Salesforce implementation projects from start to finish on time and within budget
• Performs “As-Is” and Fit/Gap analyses in to map the Cloud technology’s offerings and capabilities to the Client business needs
• Works closely with technical architects to make the bridge between the business team and IT team
• Coordinates releases and post Go-Live materials (e.g. training documentation, training sessions)
• Experience collaborating with cross-functional teams to gather requirements, implement solutions, and drive continuous improvement
• Ability to adapt to changes in technology, business needs, and industry best practices
• Effective communication skills, both written and verbal, to interact with users, stakeholders, and technical teams
• An approachable, friendly work demeanour – you don’t have to be an extrovert but our company enjoys good rapport and a motivated, but easy-going team spirit
• Assertive and inquisitive. You ask questions and consult with stakeholders when needed
• Excellent focus and time management skills
• Personally aligned with EBC’s company purpose and values
  

• Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or a related discipline is typically preferred and/or 3+ years related work experience
• Salesforce Administrator certification, such as "Salesforce Certified Administrator," is highly desirable
• Additional Salesforce certifications, such as "Salesforce Advanced Administrator" or "Salesforce Platform App Builder," can further enhance a candidate's qualifications
• A solid foundation and hands-on experience working with Salesforce is crucial. Candidates should have practical knowledge of Salesforce configuration, customisation, and administration
• Ability to create and maintain reports, dashboards, and analytical tools to support business insights and decision-making
• Familiarity with web technologies, databases, and CRM concepts. Knowledge of programming languages (such as Apex, JavaScript) is a plus but not always required

• Competitive salary and bonus structure, based on experience and performance
• Comprehensive benefits package, including medical insurance, retirement plan, and paid time off
• Opportunity for professional growth and career advancement within a fast-growing company
• Collaborative and supportive team culture, with a strong emphasis on work-life balance
• Work in a dynamic and innovative industry, with opportunities for continuous learning and development

Guidepost Family Club

Guidepost Family Club (GFC) is an oasis for early education and a community hub for young families.  The Guidepost Family Club Causeway Bay features an indoor playground, a coffee shop, a communal space for parents, as well as 6 beautiful rooms spread across two levels offering programs for children between 6 months to 3 years old.  GFC also serves as the community hub for the entire Guidepost community of 11 campuses across Hong Kong and hosts community events, workshops, gatherings, to offer learning and connections for the whole family. 

Role Overview

The Campus Manager at Guidepost Family Club is the leader of our community and whom our campus team looks to for guidance.

The Campus Manager exercises discretion and independent judgment to set the strategy for and manage the operations of his or her campus. 

The Campus Manager is responsible for ensuring a high-quality learning experience for children and adults, curating and hosting engaging community events, fostering a collaborative, supportive work environment for all staff, and providing exceptional customer service.  In addition, the Campus Manager is responsible for ensuring the campus meets profitability targets by driving enrollment, retention, managing expenses and ensuring the best customer journey for the entire Guidepost community.

Core Job Responsibilities

Manage Campus Operations

• Oversees day-to-day campus operations
• Be responsible for the daily campus operation of the campus and perform daily administrative services.
• Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program
• Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc
• Utilize customer relationship management (CRM) system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided
• Build a rapport and maintain ongoing relationships with all families
• Maintain the campuses and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment. Ensure the campus environmental ways looks clean, orderly, and welcoming

Community Building

• Spearhead the organization and execution of community events, workshops, and gatherings. Facilitate a calendar of engaging activities that cater to the interests and educational goals of our families across our network.
• Foster a welcoming environment that encourages parental involvement and creates opportunities for families to connect with each other and with the Guidepost community at large.

Ensure Program Quality

• Directly oversee and manage program quality & collaborate with Montessori Mentors to ensure quality implementation of Montessori pedagogy, curriculum, and programs that meets Guidepost Montessori’s standards
• Supervise, mentor and develop staff to ensure teaching quality and operation efficiencies
• Hold regular group and one-on-one meetings with campus staff, as needed for culture building and program quality

Provide Exceptional Customer Service

• Lead parent events (e.g. Parent Information Evenings; Children’s Night; Coffee Chats)
• Ensure frequent, high-quality parent communication from teachers and other administrative staff, monitoring and providing feedback with regard to quantity, quality, tone and style
• Maintain a presence and interact with parents during pick-up and drop-off times
• Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM or other platforms
• Act as an ambassador for the center

Drive Campus Profitability

• Drive enrollment and student retention in all programs
• Effectively assess and mitigate risks that could impact the center
• Manage annual and monthly budgets by tracking of enrollment goals, as well as other key financial reporting items
• Identify business needs and growth opportunities, collaborate with different parties on campus events
• Liaise with Director of Family Club to track enrollment goals, as well as other key financial reporting items and ensure campus is on-track to meet or exceed profitability targets
• Participate in regular meetings with the regional management team

Qualifications

• More than 3 years of substantive leadership and management experience in schools, education centers, retail, restaurants, or hotels. 

• Proven experience in community engagement, event management, or a related field.
• Strong interpersonal and communication skills, with an ability to engage a diverse group of individuals and build lasting relationships.
• Fluency in spoken and written English is a must.  Candidates also with fluency in  Cantonese and/or Mandarin will be prioritized.
• Computer savvy and can learn new software and programs with ease
• Organized with good time management and have a keen eye for detail
• Able to work under pressure, follow instructions, and meet tight deadlines
• Ability to embrace and exemplify Guidepost Montessori “Core Value"

School Holiday

Medical Insurance

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Responsibilities:

• Responsible for business development and account servicing for pest control
• Provide value-added service/ solution to the clients
• Implement the sales strategy
• Manage and expand client base and achieve sales target
• Handle customer enquiries and provide quality pre-sales and post-sales service and support to customers
• Develop and maintain good relationship with existing and new clients
• Prepare daily quotation & sales reports

• Tertiary education or above
• Preferably 2 years of sales & account management experiences. Prior experience in hygiene services and pest control in service industry will be an added advantage
• Fresh graduates are also welcomed
• Proficiency in written and spoken English & Chinese
• Excellent customer service skill
• Strong communication, presentation and interpersonal skills
• Good team player with a good sense of responsibility
• More experience candidate can be considered as Key Account Manager

• Competitive salary package
• Sales commission
• 13-month salary
• Attractive allowance
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

The Role:

Ever since, we have expanded rapidly across the APAC region in Hong Kong, Macau, China, Singapore, Thailand, Cambodia, India, and South Korea and continue to have very ambitious growth plans in new markets for 2023 and beyond.

The Customer Supply Chain Manager will work hand-in-hand with internal sales and in-store teams as well as E-commerce partners, driving our operational execution and supply chain service levels. Building up the processes required for best in class operational efficiency, ensuring we have the right stock at the right time and we are exceeding our customers’ expectations in terms of accuracy and speed.

We are looking for someone who is an excellent communicator and relationship builder, who is willing to roll up their sleeves and get stuck into operational detail but can also identify and address long-term challenges in a fast-growing business.

Role Accountabilities:

• Communicate Supply Chain updates in a pro-active, informative, and collaborative manner to manage expectations for new stores, new products, marketing activity, operational delays, out of stocks, etc.
• Manage daily operational concerns and priorities at APAC Warehouses, working collaboratively to fix underlying issues and ensuring SLAs are met
• Manage B2C flows, ensuring all orders are flowing correctly through our systems and being dispatched and delivered to our customers on time and in full.
• Validate daily replenishment stock orders to our stores, ensuring great on-shelf availability through optimised inventory controls and 3PL on-time performance.
• Provide first line support for all retail operations queries including POS expertise, facilities/maintenance issues, stationery and hygiene product orders.
• Provide support to Regional Supply Chain lead and the sales team on the performance of the day-to-day operations and operational concerns.
• Understand operational weaknesses and highlight/implement solutions to improve customer service and delivery efficiencies.
• Validate the order request and manage the order fulfilment for Retailers.  
• Prepare CSC service performance dashboard, New Product Launch run-rate, ad-hoc reports and presentations on request.
• Review and setup process flow, and support the system implementation if needed.

Reporting Relationships:

• Reporting into the Regional Supply Chain lead
• Supporting the regional sales functions as the first of point of contact on order management queries.

Key Selection Criteria:

• A strong educational background
• At least 4+ years of experience in supply chain management role including order management.
• Experience working with logistics providers and able to demonstrate experience in driving operational performance improvement.
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
• Showing outstanding attention to detail, identifying, and addressing anomalies quickly
• Understanding and commercial awareness of the total supply chain including supply and demand planning.
• Experience with an ERP, WMS and POS system is a must, someone IT savvy who is able to bring experience of improved information sharing.
• Strong Team player, an entrepreneurial flair, real commerciality, great relationship building abilities and improving customer relationships.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. 

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

This role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Working with business leaders and process owners on required regulatory obligations and contributing to the end-to-end development of controls and monitoring to ensure they are designed to adhere with applicable regulations. This includes acts as business approver to Impact Assessment of all regulatory changes cascaded from Compliance in Regulatory Change Management module in Citi Risk and Control System.
• Continuously evaluating and driving the maintenance of the regulatory inventory linkage to supporting controls and retention in Citi Risk & Control system so that management can effectively demonstrate adherence to applicable laws and regulations through the Manager’s Control Assessment program.
• To assist AUs conducting an annual evaluation of Regulation Risk for inclusion in the MCA Quarterly Risk Assessment / Annual Risk Assessment.  Facilitate MCA Team in preparing quarterly Regulatory Control Effective (RCE) Dashboard to be included in to GCB QRA summary to evaluate, identify and escalate high residual risks and those breaching their defined risk appetite. 
• Actively collaborating with business leaders to identify, evaluate, and manage regulatory adherence risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes.
• Proactively identifying business opportunities to improve regulation risk management, prioritizing reviews to uncover root causes and unknown drivers of risk.
• Developing strong relationships with Business, CAORC In-Unit Control Managers, Operations & Technology leadership and partners in 2nd and 3rd lines of defense and engage with them to reduce and mitigate regulation risk.
• Partner with MCA Coordinators in the continuous enhancement of regulation controls and monitoring. This includes engaging with Assessment Unit (AU) leads and process owners to develop requirements to automate controls and digitize monitoring where appropriate.
• Guiding the MCA Team and process owners across Business, Operations, and Technology on establishing permanent audit readiness activities that effectively demonstrate adherence to applicable regulatory obligations.  This includes providing guidance to or participating in targeted review teams, and engaging with Internal Audit and Compliance Assurance over potential regulatory findings.
• Partner with stakeholders to look into possible Regtech enhancement to develop automated and efficient control and monitoring; Engage in projects for automation of controls and monitoring
• Assists AUs to formulate proper and viable remedies, Corrective Action Plans and compensating controls to mitigate any regulatory risk

Qualifications:

• 6-10 years Risk and Control experience in financial services
• experience in Risk and Control Monitoring and/or Risk Assessment and the development and compilation of policies and procedures
• management experience
• Balanced blend of analytical skills, problem solving, and reporting and communication skills
• Advanced organizational skills including attention to detail, multi-tasking and following up
• Experience using databases and other tracking tools to enforce global consistency
• Excellent writing and presentation skills
• Experience working collaboratively across various areas of the organization and presenting to senior management
• Automation Skills and Mindset for Transformation

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting