What you will do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.

How you will do it

• Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers

What we look for

Required

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 5 to 7 years’ relevant work experience in Chiller / HVAC

#LI-AA1

Date Posted:

2024-01-24

Country:

Hong Kong

Location:

100 How Ming Street, Kowloon, Hong Kong

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

About the Role

We're now looking for a dynamic Assistant Manager to join The Pizza Project Central, the buzzing flagship of our pizza restaurant for the people, on lively Peel Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.

The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations.
• Provide training to the team to deliver the highest quality of service and sustain the brand image.
• Implement marketing activities to drive sales and revenue for the restaurant.
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
• Manage and store vendors' contracts and invoices.
• Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
• Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations.
• Gather guests' feedback, respond accordingly, and resolve guest complaints.

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Probation completion bonus
• Guaranteed revenue share
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:  https://thepizzaproject.hk/our-philosophy/

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

Learning and Career Development

• Coaching
• Dedicated leadership training for those of managerial responsibilities

#TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

學習和職業發展

• 為具有管理責任的人員提供專門領導力培訓

#TeamLB福利

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃

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You can expect: Competitive Salary and non-contributory pension 20 days annual leave plus generous number of public holidays Life Assurance and Private Healthcare for you and your family A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives The opportunity to support a wide ranging CSR program plus take volunteering leave days Your key responsibilities: Identify the Clients requiring KYC and NLS in accordance with DB Policy. Liase with Clients, Lawyers and Sales team to gather all relevant documentation and evidence to fully on board the client. Work closely with the Client Services team to close out all items and issues prior to the contractual signing date Identify any specific AML and ABC requirements and coordinate with the client and AFC and other infrastructure functions to close the items satisfactorily prior to transaction execution. Work closely with infrastructure and Sales to actively manage the pipeline of new clients and prioritization. Ensure coordination across locations and products for cross boarder clients/transactions. Assist in the monitoring of Risk Appetite metrics Assist with the regional pipeline committee, documenting minutes. Ensure data consistency across downstream systems for new client/transaction set up. Work with a Global team managing the Client Perimeter for Asia. Monitor transactions as they mature and ensure all position and activity checks are completed. Document all downstream systems have been closed including cash and custody accounts. Inactivate dbCAR, update ACO system and ensure Client Perimeter is kept consistent with internal systems and dbCAR Run monthly reconciliations of dbCAR and DMS, investigate and correct any exceptions Report and manage all AML decisions to cease business with TAS Clients. Actively manage all clients in Managed Exit, report to the NFR council and keep dbCAR and internal systems aligned. Monitor and report to NFR council the Risk Rating of the TAS Client Perimeter. Work closely with the regional teams to implement and control data quality for DMS and dbCAR Assist in TAS projects representing the Implementation team Your skills and experience: Good knowledge of TAS product and procedures scope and KYC policies. Outstanding verbal and written communication skills including fluency in Cantonese, Mandarin and English to liase with clients across the region. . Excellent meeting facilitation and coordination skills across all business and infrastructure functions. Excellent communication skills (able to work with all levels within the organization). Excellent interpersonal skills Experience in working with global, multi-region initiatives and teams Highly organized, efficient, and able to work without always being directed (self-starter). Able to effectively organize and prioritize workflow while managing the expectations of stakeholders. Able to explain complex issues in a simple way The candidate will need to be able to multi-task and work in a fast-paced environment, and to be able to handle frequently changing business priorities. Communication - able to create and respond to emails and phone calls in a professional manner. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

About the Client Our client is a leader in its industry and with an increasing growth and a vision to diversify their portfolio, they are now seeking for a Strategy & Transformation Manager to join their team. About the Role Reporting to the department head, you will be responsible for the definition and working with business stakeholders to identify business transformation needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative solutions. You will be an active role as part of the transformation team driving large complex business and digital transformation programmes and need to interact with other stakeholders across the organization and provide them with updates on the overall program's delivery and underlying issues and potential risks. Aside from proactively monitoring and tracking progress of schedules / deliverables against baseline, you will also need to ensure the overall digital transformation program adherence to the agreed governance, process and standards. You will participate in the research, strategy and business case development and guide project personnel and stakeholders in the development and implementation of a series of specific initiatives to transform an end-to-end journey. Lastly, you will play a strategic role in data modelling and support data collection in the department, cross-channel data integration, data visualization, dashboards and predictive analytics. The Successful Applicant Degree in Business Administration, Computer Science, Statistics, Mathematics or related discipline At least 6 years of working experience preferably in the sizeable firm Working knowledge of the Tableau or Power BI, reporting, structure/design, and query languages is preferred In-depth understanding of software development life cycle, business process re-engineering, change management Should have done end-to-end business or technology transformation large scale project A proven track record of PMO Management, gained within commercial background will be an advantage Highly organized with strong attention to detail, motivated and results-driven Ability to solve problems in a structured and logical way Change management knowledge and mind set, with effective stakeholder management skills Excellent communication skills, both verbal and written Excellent communication skills and ability to create and present written and verbal communications Good command in English and Chinese TRANSLATE with x English ArabicHebrewPolish BulgarianHindiPortuguese CatalanHmong DawRomanian Chinese SimplifiedHungarianRussian Chinese TraditionalIndonesianSlovak CzechItalianSlovenian DanishJapaneseSpanish DutchKlingonSwedish EnglishKoreanThai EstonianLatvianTurkish FinnishLithuanianUkrainian FrenchMalayUrdu GermanMalteseVietnamese GreekNorwegianWelsh Haitian CreolePersian TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back Click "Apply Now" to apply for this position or call Karen Cheng at +852 3180 4921 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only. TRANSLATE with x English ArabicHebrewPolish BulgarianHindiPortuguese CatalanHmong DawRomanian Chinese SimplifiedHungarianRussian Chinese TraditionalIndonesianSlovak CzechItalianSlovenian DanishJapaneseSpanish DutchKlingonSwedish EnglishKoreanThai EstonianLatvianTurkish FinnishLithuanianUkrainian FrenchMalayUrdu GermanMalteseVietnamese GreekNorwegianWelsh Haitian CreolePersian TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Indexes Company Ltd Hang Seng Indexes Company Limited ('Hang Seng Indexes Company') manages and compiles the Hang Seng Family of Indexes, which cover stocks listed in Hong Kong and Mainland China. Our index series includes the Hang Seng Index, the Hang Seng China Enterprises Index and the Hang Seng TECH Index, as well as Stock Connect, Greater Bay Area and sector-related indexes. As at the end of 2021, assets under management in products passively tracking indexes in the Hang Seng Family of Indexes had reached a total of about US$44 billion. Hang Seng Indexes Company is a wholly owned subsidiary of Hang Seng Bank. Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world. To support our business growth, we are currently seeking high calibre professionals to join our team as Assistant Index Review Manager. Principal responsibilities Conduct regular constituent review and index rebalance for Hang Seng Family of Indexes and manage all data required for the processes; Ensure the accuracy of the industry classification and ownership structure analysis results for listed companies; Establish procedures and manuals for all operational processes; Identify solutions for process streamlining and provide business requirements to IT for system enhancements to enhance productivity; Manage and control of the overall quality of the index system (including conducting User Acceptance Test prior to system implementation) to ensure that the system runs smoothly; Manage projects in relation to new index development or index review/ rebalance Requirements University degree in Quantitative Finance, Finance, Economic, Quantitative Analysis, Statistics or a related discipline; Minimum three-year related work experience, preferably with financial data management or equity market operation background; Experience in SQL or other relational database systems and MS Office applications including Excel and Access; Sound knowledge of corporate actions in Hong Kong and/or PRC stock markets; Detail-minded and diligent; strong numerical sense, with an ability to work under pressure and independently; Proficiency in both English and Chinese; Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes ( Candidates with less experience will be considered for the position of Index Review Officer.) Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Commercial Banking - Corporate Banking Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Assistant Relationship Manager. Principal responsibilities Develop and manage a quality commercial banking lending portfolio and cross-sell other banking products in order to achieve business targets Prepare credit proposals and monitor account performance Conduct regular and effective credit reviews and inspections of customers' operational facilities to maintain a healthy loan portfolio and take preemptive measures to avoid bad and non-performing loans Collaborate with Credit Risk Management Department to take proactive control measures to ensure credit quality Work closely with Trade Services Departments to provide excellent customer service and strengthen the relationship with customers Requirements University degree in Business Management, Banking, Finance or a related discipline or other relevant qualifications Minimum of 3 years' experience in credit analysis, sales and marketing, and customer relationship management License holder of securities (HKSI) and insurance (IIQE) and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired. Holder of Enhanced Competency Framework - Credit Risk Management (ECF-CRM) is preferred. Strong sales and customer service orientation, with self-motivation and ability to work under pressure Good communication, interpersonal and analytical skills Proficiency in both English and Chinese. High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Indexes Company Limited Hang Seng Indexes Company Limited ('Hang Seng Indexes Company') manages and compiles the Hang Seng Family of Indexes, which cover stocks listed in Hong Kong and Mainland China. Our index series includes the Hang Seng Index, the Hang Seng China Enterprises Index and the Hang Seng TECH Index, as well as Stock Connect, Greater Bay Area and sector-related indexes. As at the end of 2020, assets under management in products passively tracking indexes in the Hang Seng Family of Indexes had reached a total of about US$38 billion. Hang Seng Indexes Company is a wholly owned subsidiary of Hang Seng Bank. Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world. We are currently seeking a high caliber professional to join our department as Asset Owner Client Coverage Manager. Principal responsibilities This role will be a hybrid role of Sales and Sales support. The selected candidate is expected to achieve business and revenue targets by identifying and closing sales prospects and upselling with existing clients, while supporting the sales process for HSIL index products and services and on general client sales and servicing; Assist/ Support business administrative functions such as client record management, contract management and preparation of sales and client presentation materials; Play a key role in the pre-sales process assisting with market research and analysis of prospective clients, competitors, and market outlook, in prospecting for new clients and on-going sales support and client servicing; Identifying solutions for clients requiring market data / benchmarking, and high familiarity with HSIL's various products and services. Assist in formulating business plans to increase market share and client expansion; Gather market intelligence about market demand and communicate market development to the Product and Research teams; Keep abreast of the developments in index industry and competitors' move, to monitor competitiveness of our indexes to identify business opportunities Requirements Requirements University degree in Finance, Economics, Business Administration or a related discipline; Over three to five years' sales /business development / finance experience, preferably in the asset manager / asset owner / investment banks previously; Strong analytical and reporting skills, high level of communication, interpersonal and organization skills; Self-discipline, self-motivated and results-oriented; Resilient, curious and with growth mindset; Proficiency in both written and spoken English and Chinese; High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Candidate with less experience will be considered as Assistant Asset Owner Client Coverage Manager. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Business Banking Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Portfolio Manager. Principal responsibilities Build and manage a portfolio of SME customers promote general banking services, cash management, loans and other banking products Achieve various business targets Develop and maintain cordial customer relationship and provide quality customer services Conduct regular and effective account reviews and enhance existing relationship via cross-sellin Manage CDD risk, monitor suspicious behaviour and take appropriate action in compliance with established policy and guideline, to protect the Bank's interest Act as deputy Centre Manager to manage BBC operation, drive business result and deliver CDD risk control Provide guidance, coaching and support to junior members Requirements University degree in Business Administration or a related discipline Minimum of 5 years' sales experience, with good knowledge of SME business Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance Strong self-motivation with outgoing personality and ability to work independently Strong communication and interpersonal skills High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Proficiency in both English and Chinese, fluency in Putonghua is an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situatio n related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centers, including around 60 Prestige Banking Centers for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking high caliber professionals to join our department as Director Signature/ Associate Director Signature Principal responsibilities Provide professional financial planning services to high-net-worth / top-tier Prestige Signature customers Provide personalized and all-rounded wealth management service for this segment of customers to build and maintain good relationships Promote holistic wealth management service for optimizing new business opportunities Assist the team head in providing coaching to Relationship Managers Manage operational risk and observe the relevant policies / guidelines and compliance requirements Requirements University degree in a related discipline OR professional qualifications such as CFA, CFP or CFMP is preferred Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of five years' experience in selling investment, insurance and banking products Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset and ability to manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Be curious and with passion to think deeply and rationally Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. C ommercial Banking - Wholesale Client Coverage Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. The role is responsible for originating structured finance opportunities with both potential and existing clients on HASE Hong Kong market for the increasing number of deals and volume. The role holder will work independently to oversee transactions of the buddy departments and ensure the transaction in can be executed smoothly and timely. We are currently seeking a high caliber professional to join our department as Syndicated Finance and Corporate Advisory Manager. Principal responsibilities: Origination and structuring of Syndicated/Structured Finance transactions as senior product specialist Exercise full relationship management strategy with assigned RM departments Jointly develop pricing strategies with Distribution team / jointly conduct underwriting / market risk assessment with Distribution team. Keep track of trends and developments of syndicated loan, DCM and ECM markets, and align own business strategy. Support in underwriting / market risk assessment & monitoring of primary syndicated / structured finance transactions, local and cross-border transaction, including preparing STL votums and/or providing STL advice conducting underwriting / market risk assessment. Building up bank relationship within the syndicated loan and capital markets. Regular networking for market intelligence and ongoing update/ monitoring on bank/ investor distribution list Requirements University degree in Business Administration, Finance or related disciplines with passion in driving sustainable finance development Minimum 5 years of relevant experiences in lending or relationship management or sustainable finance area Proven track record in loans syndication field with high level market contacts, and familiar with the Greater China market landscape Ability to deliver strategic initiatives to stay ahead of the competition Ability to work with multi-stakeholders, influence and operate effectively in a highly matrix environment Excellent written and spoken communication skills in English, Cantonese and Putonghua Good interpersonal skills and a team player High level of customer centricity mindset with dedication to deliver exceptional quality services for customers If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Global Banking Division - Relationship Management Department Hang Seng's Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, Hang Seng offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products. Our experienced and knowledgeable professionals understand the specific requirements of our customers and are committed to providing tailor-made financial packages in their best interests. We are currently seeking a high caliber professional to join our department as Relationship Manager. Principal responsibilities Establish connection with new prospects and follow up on industry contacts for transaction prospecting; Deepen existing client relationships and improve income generation through focused business development activities; Negotiate and structure credit facilities and prepare credit proposals (new and review) in a timely and professional manner, under the constraints of credit / lending policies, in meeting clients' needs as a result of thorough understanding of their businesses, financing requirements and market conditions; Improve the loan portfolio mix and maintain the loan assets at quality level by conducting credit assessment of customers' financing requests in a professional manner and by monitoring credit risks and customers' credit standing regularly and then act promptly and appropriately; Prepare facilities documentation according to credit approvals and market standards customary for the type of financing. Requirements University degree in Business Management, Banking, Finance, related discipline or other relevant qualifications; Minimum of 5 years' experience in credit analysis, sales and marketing, and customer relationship management; License holder of securities (HKSI) and insurance (IIQE) and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired; Strong sales and customer service orientation, high connectivity, with self-motivation and resilient; Strong growth mindset, curious and creative; Sound communication, interpersonal and analytical skills; Proficiency in both English and Chinese, fluency in Putonghua is preferred; Holder of Enhanced Competency Framework - Credit Risk Management (ECF-CRM) is preferred; High level of customer centricity mindset with dedication to deliver exceptional quality services for customers. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Digital Banking GCB 4 Well recognized in industry with 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22, Hang Seng Bank's acclaimed mobile app and creative digital capabilities continues to innovate and provide trusted banking, investment and wealth management services, taking care of individual's financial needs anytime, anywhere. Join our Digital Banking Team, be part of the WPB transformation to accelerate in today's digitalized financial services ecosystem. Together, we'd champion innovative, seamless, convenient, best-in-class and hyper-personalized experience as well as customer-centric journey to over half of the Hong Kong adult population. We are seeking high caliber professionals to join our department as Senior Business Risk and Compliance Manager . Principle Responsibilities Identify potential risk areas, lead and provide timely advice & support to digital banking functions on all aspects of existing business, new initiatives and operational risks to ensure business promotions and processes are operated with consideration under of risk controls and are in compliance with regulatory requirements and group guidelines Act as the focal point of contact with different businesses and functions for oversight of risk issues and implementation of risk governance Establish the governance framework for the monitoring and oversight of operational risk issues by senior management Take the lead in the relevant control monitoring and managements, arrange the regular and ad-hoc review and return on the control related request, coordinate with relevant parties and Subject Matter Experts to ensure adherence to Group policies, statutory requirements and regulatory guidelines Oversee the production of risk and control management reports and articulate the findings and recommendations to relevant senior audiences Work with fraud risk management function in fraud strategies review, fraud detection, fraud investigation, fraud trend monitoring and customer education on fraud prevention. Requirements University degree in a related discipline or other relevant qualifications Minimum 8 years of team management experience, with good knowledge of the changing regulatory environment, technology and fintech landscape especially in retail banking sector Sound knowledge of retail banking business, including products, services, systems and processes. Previous experience in project management would be an advantage Strong leadership, management and coaching skills Strong analytical, problem solving and reporting skills and able to critically evaluate information gather from multiple sources and reconcile conflicts Great sense of ownership and servicing mindset to ensure efficient and effective processes Proficiency in both English and Chinese, fluency in Putonghua an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. C ommercial Banking - Wholesale Client Coverage Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Manager, Sustainable Finance and Client Transition. The role is responsible for originating and structuring sustainable finance opportunities for potential and existing clients on HASE Hong Kong market in view of the increasing number of deals and volume. The role holder will work with buddy relationship departments, provide advices to our corporate customers and ensure the transactions can be executed smoothly and timely. Principal responsibilities: Facilitate the execution of credit and lending related propositions and initiatives which support business sustainability strategies and achieve financial goal Engage projects relating to client transition, climate and sustainability risks to align with the Group and regulatory policies. Drive the streamlining initiatives of the lending process Oversee the regulatory reporting, credit and lending product MI Requirements University degree in a related discipline or other relevant qualifications; Minimum of 5 years' experience in in commercial credit & lending experience and product/ project management, preferably in sustainability products or risks. Good application of MS Office; with sound knowledge in MS Excel Proficiency in both spoken and written English and Chinese; Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. #LI-HASE

Responsibilities: Leading teams in client focused consulting programs engaging with key client stakeholders Supporting requirements gathering, scoping, and undertaking change impact analysis work on complex programs Identifying communication and training needs and developing appropriate materials Owning and supporting the development of deployment and adoption plans and ensuring the successful handover of the transformation into business as usual Participating in business development opportunities to further grow client opportunities Contributing to the development of thought leadership and future T O strategy Building and applying technical, industry, and functional knowledge to support efforts in selling opportunities to new and existing clients Developing your deep skills as a Consulting practitioner to ensure market and client relevance   Requirements: Experience of HR transformation, operation model design, HR process, Organization Design, Digital Transformation are required Rich functional and industry knowledge to diagnose complex client issues and developing appropriate recommendations Superior analytical and problem solving skills, with expertise in quantitative qualitative process analysis techniques, process metrics and performance measurement Exhibit effective oral and written communication, leadership, project management, and teamwork skills with an ability to interact effectively with different levels of management. Should be diplomatic, flexible, and have a good team approach. Demonstrate strong understanding of business, technology and process implications as related to Operating Model Organization Design, Operating Model Design Implementation, HR Process Design, HR Process Design, HR Delivery Strategy, HR Policy Development Maintenance and other HR related areas, able to design flexible, fit for purpose HR Operating Models to meet the client s business needs and culture Proven ability to work creatively and analytically in a problem solving environment Proven success in contributing to a team oriented environment Developing trusted relationships with key decision makers across client organization