About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a COO Assistant. In this role, you will work closely with the Chief Operating Officer (COO) to support various operational and administrative tasks. Your primary responsibilities will include:

Managing Repair & Maintenance Orders:

• Oversee the entire process of Repair & Maintenance orders, from Job Order creation to Purchase Order (PO) generation and coordination with contractors.
• Collaborate with the operations and finance teams to ensure timely and accurate processing of payments, both pre and post-completion of repair and maintenance tasks.

Information Management:

• Managing and organizing information, documents, and files, both physical and digital, to ensure easy access and retrieval. This may include maintaining databases, contact lists, and confidential records.

Relationship Management:

• Building and maintaining relationships with internal and external stakeholders, including clients, partners, and colleagues. They may act as a liaison between the executive and other departments or individuals.

Confidentiality and Discretion:

• Maintaining high confidentiality and discretion when handling sensitive information or dealing with confidential matters.

This is an exciting opportunity to work closely with the COO and contribute to the smooth functioning of our organization. If you are a proactive and driven individual with a passion for operational excellence, we encourage you to apply for this position.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in project management, operations, or administrative roles.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent attention to detail and ability to follow through on tasks to completion.
• Proficient in using productivity tools and software for calendar management and document preparation.
• Strong communication skills, both written and verbal in English and Chinese
• Ability to work collaboratively in a team environment and adapt to changing priorities.

• 50% discount at all our restaurants
• Fun and welcoming international work environment

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We're looking for a driven and focused Central Reservations Officer to join our Central Reservations team. As a Central Reservations Officer, you will be responsible for handling requests from guests, making sure input of booking information into the system is correct, and maintain and update table inventories on online booking platforms.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Handle and manage reservations processes through various communication platforms
• Handle inquiries and obtain correct information regarding details of guests’ reservations
• Confirm and process reservations requests
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Handle group bookings as well as end to end reservations processes
• Handle requests from corporate clients
• Handle VIP program requests and onboarding
• Support data gathering for insights, market intelligence and monthly reports

• Perform any other duties as assigned by management
• Support outlet reception as and when required

• Possess a Diploma in Tourism / Hospitality Management / Travel or equivalent
• Possess at least 2 years relevant hospitality experience
• Good communication and interpersonal skills
• Proficient in spoken English and Cantonese. Mandarin is a plus.

• Competitive salary
• 50% discount at all our restaurants
• Medical insurance
• Birthday gift certificate
• 12 annual leaves per calendar year
• Referral bonus
• Fun and welcoming international work environment

About the Role

We are looking for a dynamic and focused Payroll professional to join us as a Payroll Officer. You will support our HR Team with all aspects of the payroll process. 

In this role, you will be part of a small team responsible for preparing the payroll for our venues and our support office and overseeing MPF payments, work injury claims and Medical Insurance. 

We are about to begin implementing cutting-edge workforce management (rostering and time and attendance) technology, so this is an excellent opportunity for someone who has experience in system implementation or wants to gain exposure to this. You will also be responsible for other human resource tasks, including HR business support, employee relations, and engagement.

Duties & Responsibilities

• Manages the preparation and distribution of salaries payrolls and completes on a timely basis for approximately 500 employees
• Directs the preparation and filing of required reports to statutory requirements, e.g., MPF, annual tax return, annual audit on HR-related requirements, etc.
• Prepare and create standard or ad hoc reports and payroll-related analysis 
• Manages the organisation’s compensation and benefits structure, including but not limited to salary & incentive programs, leave entitlement, group medical insurance, and other C&B-related initiatives 
• HRIS review and maintenance; ensure all the requirements are updated and fulfilled
• Manages the Employee Database, ensuring that details and information are entered accurately
• Prepares the bi-annual salary reviews

• Experience processing payroll for approximately 500 staff from beginning to end
• Degree in Accounting, Finance, or HR-related field
• Minimum of 2 years Payroll Experience 
• Good Command of Chinese and English
• Hands-on experience with HRIS and accounting software
• Strong database knowledge, including excellent Excel skills

• Competitive salary
• 50% discount at all our restaurants
• Medical insurance
• Birthday gift certificate
• 12 annual leaves per calendar year
• Referral bonus
• Quarterly office bonus
• Fun and welcoming international work environment