Description

Our Client a IT Services company is looking to hire Network specialist.

Responsibilities

• To provide expertise advice on network infrastructure, including structured cabling, design and setup for the System
• Drive to strengthen technology platforms supporting VPN, wireless network platform etc Automate and maintain IT security standard and baseline pertaining to network, firewall, VPN, load balancer, clean-pipe solution and provides on-going support to related audit & risk assessment
• Manage and Plan IT infrastructure based on growth projection & SLA results
• Advise, recommend and execute to optimize the system performance to meet business objective while maintaining a cost-effective setup

• Degree or above in computer science or equivalent;
• At least nine (9) years of IT experience including at least five (5) years of IT experience in the implementation of network infrastructure; and
• Certification of Cisco Certified Network Professional (CCNP) Routing and Switching, or Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT) or equivalent certification issued by other network equipment manufacturer.

Our client a leading IT Services company is looking to hire Data Migration Specialist  .

 

Responsibilities:

• To participate in data migration and corresponding application development.
• Perform Java programming, testing and application deployment.
• Prepare system documentation and user manual.

• Degree or above in computer science or equivalent.
• At least three (3) years of IT experience including at least two (2) years of experience in one or more IT implementation project(s);
• At least two (2) years of IT experience that covers one or more of the following areas:
• ensuring conformance of software package with requirements.
• cording according to program specifications using the proposed software.
• conducting program testing and suite trials.
• preparation of job control procedures for both trial and production runs.
• Experience in Java, OpenJDK, Spring framework, GIT, REST API, Jasper Report. 
• Experience in RDBMS, SQL.
• Experience in data migration.
• Good communication skill in both spoken and written English and Chinese.

The Trader is a senior level position responsible for overseeing a trading book and managing book risk, in coordination with the Trading team. The overall objective of this role is to ensure book trades deliver on budgeted revenues, and to coordinate with key stakeholders to develop the trading franchise.

Responsibilities:

• Oversee a trading book and generate revenues and manage risk for the respective business
• Coordinate with Sales, Research, CMand and other organizations across Markets and Securities Services and the broader business
• Trade a book and deliver on budgeted revenues and manage book risk
• Establish and maintain key relationships to deliver trades to the desk
• Anticipate client demand in each respective product/market
• Coordinate with desk analysts as needed and with sales to develop the franchise
• Leading strong governance and controls:
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Adhere to all policies and procedures as defined by your role which will be communicated to you
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in a related role
• Knowledge of respective products and clients
• Required licensing and registrations as applicable
• Advance analytical and numerical competency
• Consistently demonstrates clear and concise written and verbal communication
• Effective interpersonal skills to develop and maintain relationships with internal and external stakeholders
• Ability to analyze and pitch situations and determine suitable counterparties
• Knowledge of Bloomberg, booking systems, trading protocol, closing technicalities

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Job Family Group:

Institutional Trading

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Job Family:

Trading

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities:

• Understand the staffing needs from hiring managers and develop effective recruitment strategies.
• Handle end-to-end recruitment cycle for both front-line and backend role for HK and China team.
• Develop strong sourcing network to build and maintain a talent pipeline.
• Utilize various channels such as job boards, social media, networking events, and employee referrals to source high-quality candidates.
• Conduct resume screening, conduct interviews, assessing candidates for cultural fit, skills, and qualifications.
• Manage communication with candidates throughout the interview process and negotiate terms with selected candidates.
• Maintain up-to-date candidate records in the applicant tracking system (ATS).
• Keep abreast of the market conditions and share relevant insights with internal stakeholders

• 3-5 years of working experience in related to Talent Acquisition.
• Diploma/ High Diploma/ associate or bachelor’s Degree holder of business-related discipline.
• Fluent in verbal & written both English and Chinese, native Mandarin speaker or well understand China market will be an advantage. 
• Passion in acquiring new business knowledge in fast-paced environment.
• Self-starter and fast learner
• Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
• Fresh graduate and/ or IANG visa holder are welcomed. 

• Will be shared during Interview session

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Post Trade Development & Support Team is responsible for the design, implementation and application support of HKEX's market systems, including trading, market data, clearing and settlement, listing systems as well as our internal corporate and surveillance systems. Job Duties: As IT specialist, you will support the on-going maintenance, troubleshooting, enhancements of HKEX systems. You will have the opportunity to work closely with different technical teams, vendors and business users for development and production support of Post- Trade Collateral Systems. Responsibilities: Perform system design, analysis, development, documentation and other development support activities during project development Coordinate with other IT teams, business users and vendors for testing and system implementation Provide production maintenance and support Support other ad-hoc development and testing activities Requirements: Degree in Computer Science, MIS, IT or related disciplines Minimum 4 years' system development and support experience With experience in either SWIFT Payment systems, IBM Mainframe (e.g. MVS, OS/390, zOS )or Linux platform is an advantage Experience in financial services industry is an advantage Familiar with system development life cycle HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Contract

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Critical Service Delivery project teams are responsible for the design and build of IT infrastructure for HKEX application systems. We strive for the highest IT standard by looking out for new technologies as well as continuous internal process automation and improvement. Job Duties: We are seeking a motivated and energetic Principal Database Specialist to join our Database team. Our team maintains the administration and support for the company-wise database infrastructure. We play a critical role to maintain these company-wise systems that are critical to daily business operation. We also partner with application and infrastructure teams to operate our systems in such fast growing financial markets in Hong Kong. Responsibilities Perform database administration and support services in Linux, Windows and Cloud platform; Implement and support infrastructure solutions in sophisticated, high-performance trading environments that demand stability, high throughput and low latency; Provide support and implementation work to application teams including database setup, migration and SQL performance analysis; Provide advice for operating policies, technical architecture and configuration of database system; Administer and manage Oracle Databases / IBM DB2 including monitoring, troubleshooting, installation, patching and upgrade, performance tuning, backup and recovery, stress test, capacity planning; Implement compliance standards and perform regular system compliance review and proactively assess exposure area; Maintain high system availability and ensure all database systems work properly; Manage vendor to ensure the highest quality delivery and implementation Requirements Degree holder in Computer science, Computer engineering, information technology or relevant discipline Minimum 8 years of working experience in managing and supporting Oracle / IBM DB2 databases; Advanced knowledge of Oracle database including RAC, ASM, DataGuard, data partitioning, load balancing, JDBC, ODBC and integration with J2EE applications; Advanced knowledge of database security, backup and recovery, and performance monitoring standards. Experience in system programming and administration on Linux or Windows Platform. Strong Experienced in SQL, PL/SQL and stored procedures. Strong Hands-on experience in shell script programming for process improvement and automation. Understanding of relational and dimensional data modelling. Project management experience in sizable scale technology infrastructure implementation. Experiences in MQ, AWS RDS, MS SQL and MongoDB is an advantage Proactive, strong troubleshooting, diagnostic and analytical skills. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Job Description The position directly under the Security Head, initially as a contract, role focusing on maintaining/enhancing security standards across systems, teams, and with regulatory bodies.  This is an opportunity to build upon your existing IT Security 2nd and 3rd line of defense  knowledge. While, gaining further In-house FS exposure in security standards, regulatory bodies, third party projects, and Internal Security assessments for the highly regulated Financial Services industry. Responsibilities: Conduct cybersecurity risk assessment to ensure IT operation and projects compliance with regulatory requirements and cybersecurity standards Provide guidance and recommendations to address control deficiencies identified through investigations Work with internal and external auditors, regulatory bodies, and third parties Continuously monitor the effectiveness of controls for identified risks and ensure completion of action plans to address control weaknesses. Prepare management reports, providing personal expertise & independent perspectives on strategic risk and significant risks and losses Maintain and update relevant IT governance policies and procedures Thake charge of the security training awareness program within the organization Requirements: Degree holder in Information Technology, IT Security, OR certified ISO27001, CISA, CISSP, CISM etc. 2+ years of relevant experience in 2nd and/or 3rd line of defense for information security, technology risk, or IT audit  Good communication skills in both written and spoken English and Chinese Great to have: Strong knowledge of IT/security risk management, controls, and processes Sound knowledge of Information Security, System Resiliency & Availability & Software development practices, Application Security and frameworks Preferrably familiar with SFC, MPFA regulatory compliance Preferrably familiar with ISO27001, C-RAF, NIST, PDPO, GDPR etc.

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Principal Responsibilities • Work with different line managers to develop IT budget including review and consolidate all the budget proposals in a highly accurate manner and comply with company's policies • Provide sound financial management including periodical forecast, strategic cost management and expense analysis and monitoring to ensure it stays within budget • Prepare financial reports to assist management to make financial decisions • Provide business management support in relation to headcount, scorecard, risk control, strategy planning and other ad hoc duties assigned • Conduct risk monitoring in areas related to general ledger movements tracking and outsourcing governance within the department • Participates in the execution of changes to procedures, policies and systems to facilitate company's strategy implementation Requirements • University degree holder in in business, accounting, finance, economics, or related field • Minimum 5 years of working experiences in banking industry and in related area of expertise • Financial management knowledge • Experience with data visualization tools and techniques • Strong analytical and problem-solving skills with the ability to interpret complex datasets • Advanced proficiency in Microsoft Excel, including complex formula creation, pivot tables, and charting • Specialized in IT budgeting is an advantage • Good communication skills in both Chinese & English Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

About this role: APAC Independent Risk Management group is responsible for the risk governance, leadership, and oversight of all activities in the region, ensuring compliance with established risk programs and policies. The group is seeking a Senior Market Risk Specialist for its APAC Wholesale Counterparty Credit Risk team, responsible for underwriting and risk managing a portfolio of non-bank financial institutions (NBFIs) that are active in capital markets trading with the various affiliates of Wells Fargo. Wholesale Counterparty Credit Risk (WCCR), a unit of Independent Risk Management (IRM) within Market and Counterparty Risk Management (MCRM), is responsible for underwriting counterparty credit limits for certain institutional client types - mostly non-bank financial institutions. The role will focus in particular on credit analysis of counterparties in APAC such as insurance companies, broker/dealers, and asset managers. In this role, you will: Underwrite credit and approve traded product limits for counterparties in APAC which are not covered by any other line of business. Counterparty types include Hedge Funds, Asset Managers, Broker/Dealers and Insurance Companies. Preparation of credit packages and annual reviews; Work with multiple sales/trading desks to understand the business and risks being undertaken with these counterparties; Performing ongoing monitoring of counterparty quality and exposures including investigating trade excesses and exposure variations; limit increases; quarterly certification of existing ratings. Conduct due diligence calls Negotiate and providing guidance in the negotiation of ISDA/CSAs, GMRAs/MRAs Take responsibility for developing region specific counterparty risk reports Daily monitoring of counterparty risk limits Required Qualifications: 4+ years of experience in one or a combination of the following: trading, desk analyst, Capital Markets, market risk, interest rate risk or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education University Degree Desired Qualifications: At least 5 plus years of experience in credit underwriting/analysis Experience in dealing with traded products including derivatives, financing trades and structures Experience negotiating legal documentation (ISDAs/CSAs, MSFTAs, GMRAs/ MRAs) Strong Microsoft Office skills - Excel/PowerPoint/Word Strong verbal and written communication skills in English Ability to partner with a wide range of colleagues including sales, trading, legal, operations Strong analytical and process skills Ability to write, organize, and present information in a clear and understandable format to a wide range of audiences Ability to multi-task and work on a variety of time-sensitive tasks / meet deadlines Ability to read Chinese or Japanese is a plus Posting End Date: 28 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Job Purpose: Responsible for managing the procurement of IT products and services; contract and pricing liaison; and related IT asset and payment processes.  Tracking and analyzing IT expenses to identify cost saving opportunity. Main Responsibilities:  Responsible for managing the IT procurement function across the Bank with the following major responsibilities:- Sourcing and Procurement of IT Products and Services source the suitable IT products and suppliers, liaise the terms and pricing with suppliers in order to obtain the best and fair deal for the Bank manage the ordering and approval process aligning with the requirements of the designated authority support project team in the evaluation of solutions and service providers review quotations and service contracts to ensure the Bank’s rights and benefits are protected liaise corporate discount with suppliers whenever appropriate conduct vendor background review and due diligence checking when needed resolve any contractual dispute with service provider when arising IT Asset Management tracking and maintain of IT assets to ensure the accuracy handle the relevant IT asset booking management the renewal of maintenance contracts Procurement Procedure Establishment establish the necessary procedures in managing IT procurement, payment and asset management develop relevant templates, such as contract template, for IT procurement function Expense Management tracking and report project cost of initiatives tracking and analyzing IT expenses to identify cost saving opportunity improve cost efficiency by right sourcing ITD Budget Management assist IT Division Head to track IT budget to ensure no overrun of budget handle regular budget rolling forecast and make necessary accrual, if required coordinate among all IT functions to handle IT cost allocation Incumbent Requirements: University degree in Information Technology or related discipline. At least 10 years of experience in IT field; with over 5 years in banking IT. Solid experience in sourcing and procurement of IT products and services, including hardware, software license, maintenance services, professional services, system development services etc. Experience in managing IT project cost and operating cost will be at advantage Good knowledge on IT market, pricing and discount. Good negotiation skills and able to liaise firmly and fairly. Experience in drafting and reviewing service contracts. Able to work in an organized way, particularly on managing paper work. Strong communication skill both in Chinese and English. Good English writing ability. Mature and able to work under pressure. Good people skills to work with people at different job levels.

The Financial Coach and Training Specialist will coordinate and provide financial counselling/coaching services.

• Provide individual financial training for using tools such as detailed financial assessments and budgets to provide strategies for saving and credit building.

• Provide financial trainings in individual and small group sessions

• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes..

• Support the creation of new workshops in budgeting, banking, and credit.

• Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building. Ensure that participants complete the required training.

• Increase participant knowledge of financial services and credit offerings.

• Explore into financial services hiring and train the staff

• Helps create financial plans to achieve their goals.

• Answers financial questions and addresses concerns.

• Coaching on building long-term relationships.

•   Analyzes market and economic trends.

• Stays up to date on relevant government policies.

• Maintains client confidentiality.

• Collaborates with other financial planners.

•  Undergraduate degree preferred, or a combination of equivalent years of education and related work experience.

•  Experience with financial education, counseling, and coaching.

• Demonstrated understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building. Previous work experience in teaching basic financial literacy is preferred. 

•  Ability to effectively coach clients through the nuanced process of family budgeting, goal setting, asset and credit building.

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Critical Service Delivery project teams are responsible for the design and build of IT infrastructure for HKEX application systems. We strive for the highest IT standard by looking out for new technologies as well as continuous internal process automation and improvement. Job Duties: We are seeking a motivated and energetic Principal Database Specialist to join our Database team. Our team maintains the administration and support for the company-wise database infrastructure. We play a critical role to maintain these company-wise systems that are critical to daily business operation. We also partner with application and infrastructure teams to operate our systems in such fast growing financial markets in Hong Kong. If you want to make an impact, come and join us. Responsibilities: Perform database administration and support services in Linux, Windows and Cloud platform; Implement and support infrastructure solutions in sophisticated, high-performance trading environments that demand stability, high throughput and low latency; Provide support and implementation work to application teams including database setup, migration and SQL performance analysis; Provide advice for operating policies, technical architecture and configuration of database system; Administer and manage Oracle Databases / IBM DB2 including monitoring, troubleshooting, installation, patching and upgrade, performance tuning, backup and recovery, stress test, capacity planning; Implement compliance standards and perform regular system compliance review and proactively assess exposure area; Maintain high system availability and ensure all database systems work properly; Manage vendor to ensure the highest quality delivery and implementation Requirements: Degree holder in Computer science, Computer engineering, information technology or relevant discipline With at least 8 years of working experience in managing and supporting Oracle / IBM DB2 databases; Advanced knowledge of Oracle database including RAC, ASM, DataGuard, data partitioning, load balancing, JDBC, ODBC and integration with J2EE applications; Advanced knowledge of database security, backup and recovery, and performance monitoring standards; Strong hands-on experience in shell script programming for process improvement and automation; Experiences in MQ, AWS RDS, MS SQL and MongoDB is an advantage; Experiences in SQL, PL/SQL and stored procedures; Experience in system programming and administration on Linux or Windows Platform; Project management experience in sizable scale technology infrastructure implementation; Proactive, strong troubleshooting, diagnostic and analytical skills HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Contract

Job Responsibilities Responsible for processing settlement payments and receipts of treasury products Provide operations support in the daily treasury processing and settlement functions Provides support to IT projects in the department and conduct user acceptance tests for new procedures/systems Perform a checker role in daily operation Perform ad-hoc duties as assigned Job Requirements University graduate Minimum 2 years banking experience in treasury settlement & procedures ACIB, Certified Banker (CB) or other relevant professional qualifications will be an advantage Knowledge in RTGS (i.e. eMBT and eCMT) and Swift Alliance system Able to operate Clear stream and CMU clearing platform respectively Experience on Shift duty and working on holiday

Responsibilities: Assist in budget monitoring and contract administration Consolidate and conduct annual survey and evaluate services quality and performance of vendors Prepare invoices and relevant documentation for payment process to ensure the payment settlement on schedule Perform the duties in accordance with the bank policies and procedures Manage procurement process of bank-wide non IT items,including but not limited to printed matters,seasonal commodities,office supply and equipment from sourcing, request for quotations, negotiations and ordering Support other teams on Administration Help Desk enquiries Perform any other duties as assigned by superiors Requirements: Bachelor's degree with major in Business Administration or related disciplines or equivalent is preferred. Minimum 1-2 years of experiences in general administrative function, preferably in banking industry Ability to work independently, self-initiative and responsibility Familiar with MS Word, Powerpoint and Chinese word processing Good command of spoken and written English and Chinese,including Putonghua Immediate available is highly preferred

Date Posted:

2024-01-23

Country:

Hong Kong

Location:

12/F & 13/F Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

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EBC Group is seeking a highly skilled and motivated Public Relations Specialist to join our dynamic and fast-paced team. As a Public Relations Specialist, you will be responsible for managing our external communications and shaping our brand image to both the public and key stakeholders. This is an exciting opportunity for a talented PR professional to make a significant impact in a globally recognized financial services provider.

Responsibilities:

• Develop and implement strategic PR campaigns to enhance brand visibility and reputation
• Write and edit press releases, media pitches, and other PR materials
• Cultivate and maintain relationships with key media contacts and industry influencers
• Secure media placements and coverage in key publications and outlets
• Monitor and analyze media coverage and PR campaign effectiveness
• Assist in managing crisis communications and reputation management
• Coordinate and manage media interviews, events, and press conferences
• Create compelling and engaging content for various PR channels
• Collaborate with internal teams to ensure consistent messaging and brand alignment
• Stay up-to-date with industry trends and competitor activities to identify new PR opportunities

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field
• Minimum of 1-3 years of experience in public relations or related field
• Demonstrated success in executing PR campaigns and securing media coverage
• Strong network of media contacts and industry influencers
• Excellent written and verbal communication skills
• Ability to craft compelling and persuasive messages for different audiences and channels
• Highly organized, with the ability to manage multiple projects and meet deadlines
• Proficiency in social media platforms and PR monitoring tools
• Ability to work independently and collaboratively in a fast-paced environment
• Experience in the financial industry or related field is a plus

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities.
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and its results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8 weeks workflow to ensure they achieve success. From brainstorming, outreaching out to potential collaborators, event promotion and overseeing execution plans.
• Support with creating quotes and invoices to vendors and collaborators where necessary.

EVENT EXPERIENCE AND OPERATIONS

• Meet with event organisers, members or potential members to understand their needs to coordinate the team.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, give the advice to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space cleanliness etc.
• Ensure that event organisers, caterers and guests have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.
• Fluent in English, Cantonese is a plus.

• A competitive salary is reflective of your growth.
• Variety of discounts across our growing industry partners.
• A comprehensive training academy to support your growth and longevity with us.
• A fun, dynamic working environment with a diverse, world-class team.
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
• An extra day of leave to celebrate your birthday.
• A dedicated day per quarter to volunteer at a charity of your choice.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Our client a leading bank is looking to hire Support Specialist.

Responsibilities: 

• Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10%
• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

• 2 to 5 years of IT support experience
• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Experience in delivering superior customer service experience
• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision

The company and our mission:

BridgeU was founded with the belief that talent is equally distributed across the globe, but opportunity is not. We take pride in helping students discover and explore the best pathways available - wherever those opportunities may be. We help universities to discover and engage the schools and students that will contribute to their vibrant, diverse and successful programs and courses. We believe BridgeU has never been more critical to help students, schools and universities discover new opportunities globally and connect at a distance.

Today, BridgeU is the market-leading provider of university and career guidance software to international and globally-minded secondary schools. BridgeU is proud to work with secondary schools in over 300 cities across 140 countries. And, we partner with a growing number of leading universities, currently in 7 countries, to connect recruitment and admissions teams to the largest community of international schools available on one platform. Uniquely, BridgeU combines the culture and pace of a start-up with the support and stability of being part of Kaplan, part of one of the world’s largest and most diverse education providers.

Who you’ll be working with:

Our teammates are talented individuals who come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and kindness, which creates a work environment that helps enrich the product and support we provide to our customers.

We are remote-first but we do have offices in London and Hong Kong for those who wish to use them, as well as fully remote employees across 10 different countries. We also aim for team members to travel between our offices to have face-to-face time with one another to bond, work together and have fun.

Responsibilities

• Act as the company champion when handling customer support requests, incidences and queries.
• Maintain a deep understanding of the product and provide high quality support to customers through online chat and email, utilising our range of support software to do this.
• Effectively triage, troubleshoot and resolve customer enquiries in a considerate and timely manner.
• Work closely with the teams across BridgeU including, Customer Success, Product and Engineering to ensure timely and effective customer resolutions.
• Act as the Voice of Customer within BridgeU, highlighting customer feedback and requests to wider business.
• Maintain our company data and records to ensure our knowledge base remains up to date and relevant.
• Create and maintain our customer education materials as needed, including help centre documentation, BridgeU community and our new product feature releases.

Requirements

• English at native level with strong written and verbal communication skills.
• Have experience working within a similar role within customer support. Extra points if you have technical troubleshooting experience within a support capacity.
• Be a self-starter, willing to proactively learn about our tech and industry whilst working autonomously in a fast-paced environment.
• You will be very tech-savvy and able to pick up new tools, systems and processes very quickly.
• Strong attention to detail along with high levels of organisational skills and time management skills.
• Experience using ticketing systems - we use Zendesk at BridgeU.

What we’ll provide:

• 25k - 30k HKD/Month
• 25 days annual leave per year plus bank holidays
• Employer’s pension scheme
• Opportunities for flexible working hours, encouraging everyone to have a healthy work-life balance
• Company-funded social events
• Investment in your professional development and opportunities for career progression
• A comfortable and covid-secure office in Hong Kong
• A range of attractive benefits and corporate discounts
• Access to confidential counselling as well as financial and legal advice from our Employee Assistance Programme
• An open and democratic work culture where everyone can contribute, learn and teach
• Company-paid subscription to Calm
• Personal development: the company can fund books, courses and conferences that can help you learn and grow

Equal Opportunities

We are a global team with a global mindset, cherishing and protecting diversity as one of our core values. We are always looking to diversify the talent in our team.

Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, belief, marriage or civil partnership. If you feel you don’t quite meet all the criteria in the job spec but have the potential to do the role, we’d still love to hear from you.