Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Principal Responsibilities • Work with different line managers to develop IT budget including review and consolidate all the budget proposals in a highly accurate manner and comply with company's policies • Provide sound financial management including periodical forecast, strategic cost management and expense analysis and monitoring to ensure it stays within budget • Prepare financial reports to assist management to make financial decisions • Provide business management support in relation to headcount, scorecard, risk control, strategy planning and other ad hoc duties assigned • Conduct risk monitoring in areas related to general ledger movements tracking and outsourcing governance within the department • Participates in the execution of changes to procedures, policies and systems to facilitate company's strategy implementation Requirements • University degree holder in in business, accounting, finance, economics, or related field • Minimum 5 years of working experiences in banking industry and in related area of expertise • Financial management knowledge • Experience with data visualization tools and techniques • Strong analytical and problem-solving skills with the ability to interpret complex datasets • Advanced proficiency in Microsoft Excel, including complex formula creation, pivot tables, and charting • Specialized in IT budgeting is an advantage • Good communication skills in both Chinese & English Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

About this role: APAC Independent Risk Management group is responsible for the risk governance, leadership, and oversight of all activities in the region, ensuring compliance with established risk programs and policies. The group is seeking a Senior Market Risk Specialist for its APAC Wholesale Counterparty Credit Risk team, responsible for underwriting and risk managing a portfolio of non-bank financial institutions (NBFIs) that are active in capital markets trading with the various affiliates of Wells Fargo. Wholesale Counterparty Credit Risk (WCCR), a unit of Independent Risk Management (IRM) within Market and Counterparty Risk Management (MCRM), is responsible for underwriting counterparty credit limits for certain institutional client types - mostly non-bank financial institutions. The role will focus in particular on credit analysis of counterparties in APAC such as insurance companies, broker/dealers, and asset managers. In this role, you will: Underwrite credit and approve traded product limits for counterparties in APAC which are not covered by any other line of business. Counterparty types include Hedge Funds, Asset Managers, Broker/Dealers and Insurance Companies. Preparation of credit packages and annual reviews; Work with multiple sales/trading desks to understand the business and risks being undertaken with these counterparties; Performing ongoing monitoring of counterparty quality and exposures including investigating trade excesses and exposure variations; limit increases; quarterly certification of existing ratings. Conduct due diligence calls Negotiate and providing guidance in the negotiation of ISDA/CSAs, GMRAs/MRAs Take responsibility for developing region specific counterparty risk reports Daily monitoring of counterparty risk limits Required Qualifications: 4+ years of experience in one or a combination of the following: trading, desk analyst, Capital Markets, market risk, interest rate risk or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education University Degree Desired Qualifications: At least 5 plus years of experience in credit underwriting/analysis Experience in dealing with traded products including derivatives, financing trades and structures Experience negotiating legal documentation (ISDAs/CSAs, MSFTAs, GMRAs/ MRAs) Strong Microsoft Office skills - Excel/PowerPoint/Word Strong verbal and written communication skills in English Ability to partner with a wide range of colleagues including sales, trading, legal, operations Strong analytical and process skills Ability to write, organize, and present information in a clear and understandable format to a wide range of audiences Ability to multi-task and work on a variety of time-sensitive tasks / meet deadlines Ability to read Chinese or Japanese is a plus Posting End Date: 28 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

The Financial Coach and Training Specialist will coordinate and provide financial counselling/coaching services.

• Provide individual financial training for using tools such as detailed financial assessments and budgets to provide strategies for saving and credit building.

• Provide financial trainings in individual and small group sessions

• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes..

• Support the creation of new workshops in budgeting, banking, and credit.

• Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building. Ensure that participants complete the required training.

• Increase participant knowledge of financial services and credit offerings.

• Explore into financial services hiring and train the staff

• Helps create financial plans to achieve their goals.

• Answers financial questions and addresses concerns.

• Coaching on building long-term relationships.

•   Analyzes market and economic trends.

• Stays up to date on relevant government policies.

• Maintains client confidentiality.

• Collaborates with other financial planners.

•  Undergraduate degree preferred, or a combination of equivalent years of education and related work experience.

•  Experience with financial education, counseling, and coaching.

• Demonstrated understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building. Previous work experience in teaching basic financial literacy is preferred. 

•  Ability to effectively coach clients through the nuanced process of family budgeting, goal setting, asset and credit building.

Vita Green Group is looking for an HR Operations Manager with a specialization in Compensation & Benefits and a proven track record in regional HR operations. This role requires a strategic thinker with expertise in designing and implementing efficient HR processes that support our diverse workforce across multiple regions.

Key Responsibilities:

• Lead and manage the HR operations team to ensure the delivery of high-quality HR services, including payroll, benefits administration, HRIS, and employee data management.
• Develop and oversee a comprehensive C&B strategy that is competitive, equitable, and aligned with the company's goals and regional differences.
• Conduct regular market benchmarking and analysis to ensure our C&B offerings are attractive and retain top talent.
• Coordinate with regional HR teams or vendors to harmonize HR operations and ensure compliance with local labor laws and regulations.
• Streamline and optimize HR processes and systems for efficiency and scalability to support business growth.
• Manage the implementation and ongoing maintenance of HR technology solutions to enhance HR service delivery.
• Collaborate with the finance department to manage budgeting for salaries, benefits, and other HR-related expenses.
• Provide expertise and guidance on complex HR operational matters, including tax implications, legal compliance, and policy development.
• Work closely with the talent acquisition and HRBP teams to integrate C&B strategies with recruitment and employee growth initiatives.
• Prepare and present analytics and reports on HR operational metrics to senior management, providing insights and recommendations for improvement.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 7 years of experience in HR Operations, with at least 3 years in a managerial role focusing on Compensation & Benefits.
• Strong background in regional HR operations, with a deep understanding of varying employment laws and practices.
• Demonstrated experience in managing HRIS and payroll systems, with a preference for candidates who have overseen implementations or upgrades.
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to manage complex data.
• Exceptional leadership skills with a track record of developing high-performing teams.
• Strong communication and interpersonal skills, capable of building relationships with stakeholders across different regions and cultures.
• Proactive and results-driven, with a continuous improvement mindset.
  
  #LI-EDNG

• Leadership role in a reputable and growing company.
• Opportunities to shape HR operations within a dynamic and diverse business environment.
• Exposure to regional HR practices and the chance to make a tangible impact across multiple markets.
• A competitive compensation package
• Professional development opportunities and the potential for career advancement within the Vita Green Group.
• An inclusive and supportive company culture that values diversity and work-life balance.

Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: Job Duties: Responsibilities: As a Product lead within the Data Product Development team you will be responsible for delivering differentiating data products that align with the strategy of the business and the exchange as a whole. To that end you will leverage strong domain expertise, client engagement, operational abilities and leadership skills to understand the needs of the market, design product to meet those needs and devise/execute a plan for their implementation and ongoing management. In addition to work with new product offerings, you will develop a deep understanding of the suite of existing HKEX data products and contribute to their ongoing enhancement based on client needs and opportunities for growth. Requirements: University degree or equivalent. Over 12 years of experiences in data business, markets, or relevant fields. Product and/or Project Management experience. Domain Expertise in the Data Industry, preferably related to Exchange Business. Entrepreneurial and innovative mindset. Solid understanding of both Exchange traded and OTC capital markets. Strong collaboration, interpersonal, communication and presentation skills. Fluency in Mandarin & English Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Critical Service Delivery project teams are responsible for the design and build of IT infrastructure for HKEX application systems. We strive for the highest IT standard by looking out for new technologies as well as continuous internal process automation and improvement. Job Duties: We are seeking a motivated and energetic Principal Database Specialist to join our Database team. Our team maintains the administration and support for the company-wise database infrastructure. We play a critical role to maintain these company-wise systems that are critical to daily business operation. We also partner with application and infrastructure teams to operate our systems in such fast growing financial markets in Hong Kong. If you want to make an impact, come and join us. Responsibilities: Perform database administration and support services in Linux, Windows and Cloud platform; Implement and support infrastructure solutions in sophisticated, high-performance trading environments that demand stability, high throughput and low latency; Provide support and implementation work to application teams including database setup, migration and SQL performance analysis; Provide advice for operating policies, technical architecture and configuration of database system; Administer and manage Oracle Databases / IBM DB2 including monitoring, troubleshooting, installation, patching and upgrade, performance tuning, backup and recovery, stress test, capacity planning; Implement compliance standards and perform regular system compliance review and proactively assess exposure area; Maintain high system availability and ensure all database systems work properly; Manage vendor to ensure the highest quality delivery and implementation Requirements: Degree holder in Computer science, Computer engineering, information technology or relevant discipline With at least 8 years of working experience in managing and supporting Oracle / IBM DB2 databases; Advanced knowledge of Oracle database including RAC, ASM, DataGuard, data partitioning, load balancing, JDBC, ODBC and integration with J2EE applications; Advanced knowledge of database security, backup and recovery, and performance monitoring standards; Strong hands-on experience in shell script programming for process improvement and automation; Experiences in MQ, AWS RDS, MS SQL and MongoDB is an advantage; Experiences in SQL, PL/SQL and stored procedures; Experience in system programming and administration on Linux or Windows Platform; Project management experience in sizable scale technology infrastructure implementation; Proactive, strong troubleshooting, diagnostic and analytical skills HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Contract

About OKX At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.   About the Institutional Product Team The Institutional product team is a specialized team focused on delivering products to institutional clients ranging from crypto native funds, buy side managers, corporations, market makers, OTC desks etc. We are a cross functional team working closely with Sales, Engineering, Design, Business Development and Marketing to identify potential client requirements, analyze the product gap, forge product strategy and deliver data driven commercial outcomes. The Institutional Product team serves our global clientele. Our team has extensive experience and knowledge of the financial service industry, trading products, DeFi, Web3 along with diverse work and cultural backgrounds.   Responsibilities Product Strategy and Delivery Understand the market landscape by analysing client needs, current market trends, competitor offerings and seeking opportunities for differentiation in partnership with Sales & Marketing. Develop the roadmap for crypto asset trading products — including spot, margin, futures, perpetual swap and options — liaising with engineering, UI/UX, design etc. and participate in the end to end product management lifecycle from idea to launch. Gather and prioritise product and client requirements and use data-driven analysis to align and influence internal stakeholders on prioritisation of product features that deliver tangible outcomes with clear business impact. Work closely with software developer teams, risk and product teams and be able to understand and drive both technical and financial product requirements Develop financial and non-financial metrics and KPIs to track progress and alignment to firm’s overall strategy and goals. Solicit both internal and external client feedback, understand the various challenges and opportunities and re-prioritise the roadmap iteratively to optimise results. Manage technical backlogs and prioritise new features vs technical debt to eliminate workflow friction. Go-to-Market Develop strategic partnerships and maintain relationships with key counterparties, brokers and technology partners. Drive the Go-to-Market strategy in cooperation with Product Marketing and other relevant teams to achieve the correct positioning of the product while setting up KPIs to track growth. Commercial Ownership Drive both short-term operational and longer-term strategic initiatives to drive growth and profitability across various product lines. Build effective relationships with external third parties to assess partnership opportunities from an ROI perspective, including data providers and software vendors. Perform analysis to clarify engagement opportunities and negotiate agreement terms where appropriate. Fulfil additional ad hoc duties are required to meet the needs of the business.   Requirements Proven track record of managing all aspects of a successful product launch throughout its lifecycle. Adept at translating product strategy into detailed requirements and prototypes. Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive leadership. Creating buy-in for the product vision both internally and with key external partners Ability to think logically, work in a team and communicate effectively. Be able to organize and coordinate resources to solve problems and achieve goals in collaboration with different departments. Be able to produce high quality documents, plans, roadmaps and presentations with impact. A keen interest in cryptocurrency, DeFi and Web3. Front to back knowledge of financial markets covering trading, middle/back office, technology in either FX, Equities or Fixed Income with the ability to apply knowledge to new products and situations. Excellent relationship management skills with experience of working directly with clients and external partners. Team player with a collegiate and adaptable attitude, and the ability to direct cross-functional initiatives and prioritise in a transparent and objective manner. Fluent in English. Other languages are a plus. Experience building a zero to one product is a plus. Team management experience is a plus. A Bachelor's degree in business, technology, finance or related discipline preferably from a well-known university. Candidates with more experience will be considered as (Senior) Product Managers

Job Responsibilities Responsible for processing settlement payments and receipts of treasury products Provide operations support in the daily treasury processing and settlement functions Provides support to IT projects in the department and conduct user acceptance tests for new procedures/systems Perform a checker role in daily operation Perform ad-hoc duties as assigned Job Requirements University graduate Minimum 2 years banking experience in treasury settlement & procedures ACIB, Certified Banker (CB) or other relevant professional qualifications will be an advantage Knowledge in RTGS (i.e. eMBT and eCMT) and Swift Alliance system Able to operate Clear stream and CMU clearing platform respectively Experience on Shift duty and working on holiday

Job Responsibilities Responsible for formulating and implementing sales and marketing strategies to promote trade finance products to customers Maintain key customer list and monitor sales performance Prepare management reports on key account preference and market analysis Preparing product promotional and training materials for both internal and external parties Job Requirements University graduate with major in business management, finance, economics or related disciplines Minimum 3 years of relevant banking experiences; Experience of trade finance product development is preferred Good knowledge on CDCS/CITF/CSDG will be an advantage Proficiency in MS Office applications, inclusive of Excel, Word, PowerPoint Self-motivated with Excellent communication and negotiation skills Strong command of both written and spoken Chinese, including Putonghua

Job Responsibilities Formulate, coordinate and implement marketing program on acquisition and new product launch, develop, implement and evaluate promotion progams, system enhancement and business plans for yearly target Manage end to end customer and product journey for product life cycle Lead and maintain the product materials and product privilages Follow through and co-ordinate with external parties on business partners and card associations Ensure compliance with relevant regulatory requirements and internal policies Job Requirements: University graduate in Economics, Finance or related disciplines. At least 2 years relevant experience in banking or financial industry, preferably with good knowledge and experience in product management. Good understanding of various banking products and services. Strong problem-solving skill and responsible, able to prioritize the jobs with limited resources. Strong communication skills and execution skill with high quality outcome, can work under pressure to complete the task on time. Good command of written & spoken English and Chinese including Putonghua.

Job Responsibilities Duties include daily P&L reporting, off-market checking,position reconciliation analysis and getting acknowledgment from front desk Working with Front Desk and Financial Department to finalize various month end reports Produce daily and quarterly product control report and send to management Participate in treasury business development and related system enhancement projects/UAT Job Requirements University graduate with degree of relevant disciplines. Professional qualification such as ACCA, CPA, CFA, FRM would be a plus Minimum of 1 years of risk management and/or product control experience Excellent analytical, interpersonal, communication and presentation skills Fluency in both written and spoken English and Chinese (including Mandarin)

Job Responsibilities Formulate, coordinate and implement marketing program on acquisition and new product launch, develop, implement and evaluate promotion progams, system enhancement and business plans for yearly target Manage end to end customer and product journey for product life cycle Lead and maintain the product materials and product privilages Follow through and co-ordinate with external parties on business partners and card associations Ensure compliance with relevant regulatory requirements and internal policies Job Requirements: University graduate in Economics, Finance or related disciplines. At least 2 years relevant experience in banking or financial industry, preferably with good knowledge and experience in product management. Good understanding of various banking products and services. Strong problem-solving skill and responsible, able to prioritize the jobs with limited resources. Strong communication skills and execution skill with high quality outcome, can work under pressure to complete the task on time. Good command of written & spoken English and Chinese including Putonghua.

Excellent opportunity for a candidate who has Regional Payroll experience in commercial in house environment. Our client offers attractive salary and great career progress for potential candidate who wants to explore their career. Client Details Our client is seeking an experienced Senior Payroll Specialist to join their team. The Senior Payroll Specialist will be responsible for managing all aspects of the payroll process, including processing payroll for employees, ensuring compliance with all relevant regulations, and communicate with our regional payroll team. DescriptionSupport payroll function including reviewing and processing of payroll data from Time and AttendanceProcessing payroll in accordance with the various payroll calendars and from data in the time and attendance system.Act as point of contact for the outsourced payroll vendors; coordinating with the vendors to complete the monthly processes such as verification and reconciliation of gross to net pay, statutory payments and any other payroll related withholding payments process.Ensure all data is accurately complied and sent to external payroll vendors according to payrollGather payroll related information for audit and surveyProvide timely response to queries from employees, payroll vendors, tax consultants, auditors, as well as payrollAssist in annual payroll reporting, reconciliationSetting up of new employees in time and attendance and payrollProcessing of the payroll for the company in accordance with relevant salary conditions for all required countries.Provide payroll processing backup for other international payrolls as and whenMaintain and update payroll processing manual as and whenMonth End responsibilities, including, preparation of journals, tax, leave provisions, reconciling andPayroll enquiries and general admin duties, electronic filing ProfileA minimum of 4 years relevant payroll experienceExperience with Asian markets payrollUp to date knowledge of relevant legislation and statutory requirementsExcel - Intermediate to Advanced levelExcellent oral and writtenWindows and other Microsoft office ProductsA conviction for disciplined payroll execution and related financialObserve the human resource policies of the Company as varied from time to time Job OfferMedical and Dental CoverageAnnual Leave: 15 daysFlexible working hours5 days' work week To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Matthew Tong on +852 3602 2460

Tea Chateau invites ambitious and forward-thinking individuals to join us as a Regional HR Manager. This role is perfect for someone with a spark of enthusiasm and a keen interest in shaping the future of the retail industry. As an HR Business Partner, you will champion the development of our vibrant teams and contribute to the regional growth strategy.

Your key responsibilities will include:

- Collaborate with the leadership team to craft innovative HR strategies that bolster our ambitious business objectives.

- Serve as a proactive advisor on HR matters, guiding the management team of Tea Chateau in cultivating talent and fostering a thriving workplace culture.

- Drive talent acquisition and management initiatives to assemble and retain a dynamic team capable of propelling business success.

- Empower the sales, marketing, and retail teams through strategic HR support, enhancing their performance and engagement.

- Liaise with the Group HR Operations team to refine HR processes, ensuring seamless integration and adherence to high standards.

- Promote a vibrant and inclusive work environment that reflects the ethos of Vita Green Group.

- Utilize data-driven insights to inform HR decisions and pinpoint opportunities for growth and development.

- Tackle employee relations issues with a balanced approach, ensuring harmonious workplace dynamics and compliance with company standards.

- Create and implement developmental programs to equip the team with cutting-edge skills, propelling their career trajectories within the company.

- Manage competitive benefits and compensation structures that drive motivation and loyalty among employees.

Qualifications and skills:

- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications welcomed.

- At least 5 years of progressive experience in HR, with a preference for exposure to the retail or FMCG sectors.

- A track record of success in HR roles, demonstrating the potential to lead HR functions regionally.

- Exceptional business insight with an eagerness to engage with the company’s strategic objectives.

- Inspirational leadership qualities with experience in nurturing and inspiring teams.

- Outstanding communication and interpersonal skills, with a knack for fostering strong relationships.

- Adaptability and agility in a fast-paced and ever-evolving work environment.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG

Responsibilities: Data input, report typing Perform general clerical work and invoice follow up Filing and packing for storage Ad hoc duties as assigned Requirements: Proficient in PC application (including MS Word and Excel) Good command in both English and Chinese Science background is preferred A good team player with positive working attitude Immediate available is highly preferred We offer competitive remuneration package and challenging career to the right candidate. Interested candidate please send your full resume with expected salary to the Human Resources Department by clicking [email protected]. (Personal data collected will be used for recruitment purpose only)

EBC Group is seeking a highly skilled and motivated Public Relations Specialist to join our dynamic and fast-paced team. As a Public Relations Specialist, you will be responsible for managing our external communications and shaping our brand image to both the public and key stakeholders. This is an exciting opportunity for a talented PR professional to make a significant impact in a globally recognized financial services provider.

Responsibilities:

• Develop and implement strategic PR campaigns to enhance brand visibility and reputation
• Write and edit press releases, media pitches, and other PR materials
• Cultivate and maintain relationships with key media contacts and industry influencers
• Secure media placements and coverage in key publications and outlets
• Monitor and analyze media coverage and PR campaign effectiveness
• Assist in managing crisis communications and reputation management
• Coordinate and manage media interviews, events, and press conferences
• Create compelling and engaging content for various PR channels
• Collaborate with internal teams to ensure consistent messaging and brand alignment
• Stay up-to-date with industry trends and competitor activities to identify new PR opportunities

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field
• Minimum of 1-3 years of experience in public relations or related field
• Demonstrated success in executing PR campaigns and securing media coverage
• Strong network of media contacts and industry influencers
• Excellent written and verbal communication skills
• Ability to craft compelling and persuasive messages for different audiences and channels
• Highly organized, with the ability to manage multiple projects and meet deadlines
• Proficiency in social media platforms and PR monitoring tools
• Ability to work independently and collaboratively in a fast-paced environment
• Experience in the financial industry or related field is a plus

YOUR MISSION

• Day-to-day maintenance of automation/system activities and resolution of system defects
• Assist in building digital tools for the Sourcing business to enhance efficiency and support the daily operations in the evolving landscape
• Support and maintain streamlined automation solutions and resolve process-related pain-points
• Perform deep-dive data analysis to extract insight to identify opportunities for analytics project
• Document workflows and automation process for better governance and management

YOUR TALENT

• Bachelor’s degree in any discipline
• Experience with process automation tools such as Microsoft Power Automate, Excel, VBA, UiPath, Power BI, Python
• Always striving for the best
• Good communication skills, presentation and interpersonal skills
• Good command of English
• Excellent analytical and problem-solving skills
• Detail-minded, logical thinking and high accuracy 
• Team-player with a joyful approach to work and a passion for Sports

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Support to manage the actuarial valuation and analysis for financial reporting under IFRS 17, to produce the financial KPIs for IFRS metrics, business plan and regular forecasting to assist the financial management

Roles and Responsibilities:

• Actuarial Valuation: Support to manage the IFRS 17 financial reporting on a regular basis, ensure detailed analysis on the movements in key financials and identify the underlying key drivers for the financial results; Support to manage the auditor engagement for regular reporting
• Financial Management: Support to prepare the annual budget exercise, perform regular forecast on financial KPIs, highlight the risks and opportunities as part of financial management for meeting Group’s financial objectives; Assess the impacts from assumption changes to facilitate the decisions
• Governance & Controls: Ensure best practice for process & controls, process being clearly documented audit trail of actuarial valuations including data, models, assumptions and analysis to support the delivery of high-quality financial results and analysis
• Ad-hoc Analysis: Perform the ad-hoc analysis, deep-dive analysis or impact assessment to reveal the financial implications; Identify areas on improving the efficiency and optimizing the reporting process through process enhancement and automation

Minimum Job Requirements:

• University / College graduate in Actuarial Science or related disciplines
• Minimum 4 years of relevant experience
• Good progress in Actuarial professional examination
• Knowledge in insurance products and IFRS 4 / IFRS 17 will be an asset
• Ability to investigate complex technical issues and communicate the findings and implications
• Proficiency in Actuarial Software – Prophet, especially Prophet ALS is a plus
• Sound knowledge in IFRS 17-related actuarial and accounting system, e.g. SAS sub-ledger is a plus
• Good command of written and spoken English and Chinese
• Proficient in MS Office and data analysis techniques is essential

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities.
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and its results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8 weeks workflow to ensure they achieve success. From brainstorming, outreaching out to potential collaborators, event promotion and overseeing execution plans.
• Support with creating quotes and invoices to vendors and collaborators where necessary.

EVENT EXPERIENCE AND OPERATIONS

• Meet with event organisers, members or potential members to understand their needs to coordinate the team.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, give the advice to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space cleanliness etc.
• Ensure that event organisers, caterers and guests have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.
• Fluent in English, Cantonese is a plus.

• A competitive salary is reflective of your growth.
• Variety of discounts across our growing industry partners.
• A comprehensive training academy to support your growth and longevity with us.
• A fun, dynamic working environment with a diverse, world-class team.
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
• An extra day of leave to celebrate your birthday.
• A dedicated day per quarter to volunteer at a charity of your choice.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Our client a leading bank is looking to hire Support Specialist.

Responsibilities: 

• Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10%
• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

• 2 to 5 years of IT support experience
• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Experience in delivering superior customer service experience
• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision

Job Description:

Enrolment Specialist

Hong Kong

Permanent

Full time Monday to Friday 9am to 6pm

As this is an office role a license from Hong Kong Insurance Authority by passing the Insurance Intermediaries Qualifying Exams (paper 1 & 2) and a valid HK ID card/passport is required.

Apply for this opportunity by 15th January 2024 to be considered.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Role Overview

As enrolment specialist, you will ensure an exceptional customer experience for our customers, brokers and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for Bupa Global. You will be responsible for resolving any enrolment queries to both internal and external customers.

What you will do

• Be an expert of the whole onboarding process.

• Keep all enrolment activities recorded accurately in the relevant systems and processes.

• Be familiar with all business rules/requirements in enrolment activities, making judgment to refer relevant cases.

• Obtain all missing information for forms that come into the team directly from the customer/broker/group by telephone/email.

• Take end-to-end ownership for the resolution of all customers/brokers and internal Bupa Global enrolment enquiries. Case managed all queries through to resolution.

• Support Broker Service Team in any ad-hoc tasks such as Policy Changes, or support to cover Broker Service call queue on intermittently basis.

• Complying with all regulatory and governance requirements such as Know Your Customer (KYC).

• Ideally (not a must), obtain valid license with Hong Kong Insurance Authority (HKIA) by taking Paper 1 and Paper 2 in IIQE. Opportunity for candidates to sit for these examinations within first 3 months. Then, as a licensed holder, complete the required CPD recognised by HKIA to maintain the license.

What you will bring

• Previous experience in the delivery of enrolment services, coupled with experience of case managing customer queries thorough to resolution.

• A track record of achieving and exceeding productivity and quality targets in a high performing team environment.

• Highly customer focussed and detail minded.

• Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.

• Fluent in both written and verbal English and Chinese.

At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance, please review the Uk Pay Policy on OurBupa.

Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.

 

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Call Centre

Locations:

The Quayside

The Role:

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc;
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way;
• Devise and review GMP documents such as various material specifications, SOPs, training materials;
• Review and manage various Batch Production Records, various record forms & test reports;
• Involve in various validation activities, equipment calibration activities and product stability studies;
•  Assist in EM / compressed air and purified water monitoring program
•  Provide and maintain training program for all QC staff with preset schedule;
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.

• Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines.
• Having at least 3 years’ experience in pharmaceutical industry
• Experience in chemical analysis of TCM and/or pharmaceuticals, and preferably with microbiological analysis experience.
• Familiar with PIC/s GMP is an advantage.
• More experienced, you will be considered as QC Supervisor.

• Casual Dress Code: Freedom to dress comfortably at work.
• Health & Wellness: Comprehensive health insurance (available on the first day of work).
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong 
• Annual Health Check-ups: Regular health screening at no cost.
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave.
• Company Discount: Reduced prices on company products and partnered restaurants and stores.
• Growth: Rapid growth opportunities for strong performers.
• Great Opportunities: Chance to work on cutting-edge marketing projects.

The company and our mission:

BridgeU was founded with the belief that talent is equally distributed across the globe, but opportunity is not. We take pride in helping students discover and explore the best pathways available - wherever those opportunities may be. We help universities to discover and engage the schools and students that will contribute to their vibrant, diverse and successful programs and courses. We believe BridgeU has never been more critical to help students, schools and universities discover new opportunities globally and connect at a distance.

Today, BridgeU is the market-leading provider of university and career guidance software to international and globally-minded secondary schools. BridgeU is proud to work with secondary schools in over 300 cities across 140 countries. And, we partner with a growing number of leading universities, currently in 7 countries, to connect recruitment and admissions teams to the largest community of international schools available on one platform. Uniquely, BridgeU combines the culture and pace of a start-up with the support and stability of being part of Kaplan, part of one of the world’s largest and most diverse education providers.

Who you’ll be working with:

Our teammates are talented individuals who come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and kindness, which creates a work environment that helps enrich the product and support we provide to our customers.

We are remote-first but we do have offices in London and Hong Kong for those who wish to use them, as well as fully remote employees across 10 different countries. We also aim for team members to travel between our offices to have face-to-face time with one another to bond, work together and have fun.

Responsibilities

• Act as the company champion when handling customer support requests, incidences and queries.
• Maintain a deep understanding of the product and provide high quality support to customers through online chat and email, utilising our range of support software to do this.
• Effectively triage, troubleshoot and resolve customer enquiries in a considerate and timely manner.
• Work closely with the teams across BridgeU including, Customer Success, Product and Engineering to ensure timely and effective customer resolutions.
• Act as the Voice of Customer within BridgeU, highlighting customer feedback and requests to wider business.
• Maintain our company data and records to ensure our knowledge base remains up to date and relevant.
• Create and maintain our customer education materials as needed, including help centre documentation, BridgeU community and our new product feature releases.

Requirements

• English at native level with strong written and verbal communication skills.
• Have experience working within a similar role within customer support. Extra points if you have technical troubleshooting experience within a support capacity.
• Be a self-starter, willing to proactively learn about our tech and industry whilst working autonomously in a fast-paced environment.
• You will be very tech-savvy and able to pick up new tools, systems and processes very quickly.
• Strong attention to detail along with high levels of organisational skills and time management skills.
• Experience using ticketing systems - we use Zendesk at BridgeU.

What we’ll provide:

• 25k - 30k HKD/Month
• 25 days annual leave per year plus bank holidays
• Employer’s pension scheme
• Opportunities for flexible working hours, encouraging everyone to have a healthy work-life balance
• Company-funded social events
• Investment in your professional development and opportunities for career progression
• A comfortable and covid-secure office in Hong Kong
• A range of attractive benefits and corporate discounts
• Access to confidential counselling as well as financial and legal advice from our Employee Assistance Programme
• An open and democratic work culture where everyone can contribute, learn and teach
• Company-paid subscription to Calm
• Personal development: the company can fund books, courses and conferences that can help you learn and grow

Equal Opportunities

We are a global team with a global mindset, cherishing and protecting diversity as one of our core values. We are always looking to diversify the talent in our team.

Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, belief, marriage or civil partnership. If you feel you don’t quite meet all the criteria in the job spec but have the potential to do the role, we’d still love to hear from you.