Total 18 process improvement manager job vacancies in Accounting / Auditing category in hong kong hk

This position reports to the Head of MT and is expected to independently handle assigned accounts including activities planning, execution, monitoring and reporting of results, ensure sales targets are met utilizing assigned funding

Job description:

• Responsible for planning, initiating, coordinating and executing promotional programs with aim at maximizing sales for assigned accounts to achieve/exceed sales targets
• Plan, manage and control trade spend and discounts
• Build and maintain solid business relationship with key accounts, enabling SBFH to be the preferred supplier
• Involved in annual trading terms negotiations
• Work closely with marketing and trade marketing team on program planning and execution
• Work closely with supply chain team to ensure availability of stocks according to promotion plan

Job specification:

• Degree holder in business or related discipline preferred
• Minimum 5 years’ experience in retail or FMCG business with CVS backgruond, Food & Beverage field will be preferrable
• Self-motivated with positive attitude and strong mindset to drive results and achieve target
• Presentable, outgoing, open mind, team player, good communication, negotiation and problem-solving skills
• Capability to multitask in a fast-paced environment
• Proficiency in English, Mandarin and Cantonese
• Proficiency in MS Office (MS Word, Excel, Access & PowerPoint), knowledge in SAP is preferred
• Immediately available is preferrable

About Burson:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.

Job Responsibilities:

• Oversee the scope, planning, budgeting, definition, and initiation of digital accounts and projects.
• Serve as the main account contact and cultivate relationships with clients through day-to-day interactions and account servicing.
• Become familiar with the client’s business objectives, communication strategies, and internal stakeholders.
• Ensure the timely and successful delivery of projects according to client’s needs and objectives.
• Clearly communicate the progress of campaigns and initiatives to internal and external stakeholders.
• Plan, execute, and manage projects, including but not limited to influencer campaigns, client events, and social media campaigns.
• Develop and execute social media, influencer marketing strategies, and creative campaigns.
• Identify and build relationships with prominent influencers and thought leaders.
• Research relevant industry experts, competitors, target audience and users.
• Brainstorm new, creative approaches to influencer campaigns.
• Liaise with internal teams to create and coordinate communication strategies that work across different channels.
• Knowledge of digital, mobile and social media environments and experience across a range of analytics platforms preferred.

• Degree qualifications with at least 4-6 years of relevant experience in a similar role or within integrated marketing communications organizations.
• Proven track record in outreach campaign strategies.
• Experience in paid social on global and Chinese social media is a must.
• In depth knowledge of the social media marketing industry.
• Well organized with excellent time management skills.
• Outstanding project management skills.
• Excellent interpersonal and relationship-building skills.
• Strong networking aptitude.
• Familiarity with global influencers and media relationships; experience working with global influencers in fashion, sustainability, or tech is a plus.
• Understanding of macro topics, such as global economy, environment protection and international relations, would be a big plus.
• Excellent written and verbal communication skills in English are a must.
• Fluency in Mandarin & Cantonese would be a bonus
• Less experienced candidates will be considered for the Senior Account Executive position

*The job description is a summary of typical job functions and is not an exhaustive list of possible duties. The jobholder’s responsibilities and duties may differ from those outlined above. Other duties, as assigned, may be part of the job.

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.

For more information, visit www.bursonglobal.com.

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through https://www.bursonglobal.com/p/recruitment-privacy-notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

About the role

As a regional key account manager, this Hong Kong-based role will ensure the delivery of expected outcomes along with providing high quality services to our Luxury Fashion customers. Reporting to the Head of Luxury Fashion Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing accounts within the Luxury Fashion Vertical. It will be your responsibility to come up with strategies to develop and/or maintain Ceva’s position with existing Luxury Fashion accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Ceva towards successful business acquisitions.

What you will be doing

Extend Ceva’s reach within Asia Pacific region

• Identify Key Account targets in Asia Pacific region
• Study the Luxury Fashion market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted Luxury Fashion accounts in the ASPAC Region
• Effectively Interact with our network to support overall Luxury Fashion development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase Ceva Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote Ceva Logistics and obtain the opportunity to participate for future tenders
• Represent Ceva Logistics to lead and participate in tender process (RFP/RFI/RFQ) for Luxury Fashion accounts
• Promote Ceva Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new Luxury Fashion customer base

Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

Synthesis of information

• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• Bachelor’s degree and above
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills
• Proficient in Cantonese dialect

Desirable

• Prior experience in Fashion vertical
• Strong network/contacts of Fashion decision makers in Asia Pacific
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

Company:

Description:

SUMMARY

Health and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees. H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and benefit plans. With a few years of experience, an Assistant Account Manager is still growing as an individual contributor, but can tackle problems and get the job done, sometimes with guidance from senior team members.

POSITION SCOPE

We will count on you to:

• Assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. Strong focus on analysis of results and managing portions of projects; reviews the work of other analysts.
• Support analysis and review including underwriting and data analytics, while partnership with actuaries to support funding analysis.
• Contribute as a member of the consulting team in developing overall client strategy, interpret and present benchmark data to client and ensure plan and program changes are properly implemented embody client’s strategy.
• Assist with the preparation, completion of peer review process and delivery of clear and concise client-friendly communications.
• Work directly with the clients and manage the request for proposal (RFP) process with the health insurance carriers and internal peers.
• Gather utilization or rate data from the vendors and interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client.
• Develop cost projections and evaluation of vendor renewal workups. Results are used as part of client meetings.
• Peer review the information, analyze and interpret the results, edit and finalize the executive summary report and send this report to the client.
• Establish necessary carrier/ vendor relationships with appropriate contacts to serve clients in handling all administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments).
• Demonstrate project management and consulting skills such as managing the quality and timeliness of client deliverables. Help develop budget and billing reports, participate in calls and meetings as appropriate and assist with the preparation and delivery of clear and concise communications. Resolve most claim issues but can escalate more complex issues to senior consultants as needed.
• Gather design data from the client and current vendors needed for analyzing the impact of a client's consolidation and/ or marketing of its healthcare plans. This typically involves organizing plan design details and costs in Excel for further analysis by the team. Responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.
• Learn the basics of products, services and tools. Gain an understanding of vendor/ carrier markets, basic underwriting and financial skills, products, services and technical tools and intranet resources and participate in training courses, online learning, or through learning from more experienced colleagues.

What you need to have:

• University degree or diploma in a related discipline or other relevant qualifications. 
• At least 3 years' experience in account and project management, ideally on employees’ benefits program.  Knowledge of group medical and life insurance products is preferred.
• Strong numeric and analytical background.  Commercially astute and strong business sense. 
• A track record in client and vendor management.
• Self-initiative and curiosity in health and benefits sector.  Self-motivated to seek out knowledge, test ideas and ways to contribute to the team.
• Ability to build relationships by communicating, influencing and negotiating effectively with team members.
• Project management skills, in planning ahead the different milestones to achieve and execute in a timely manner with strong commitment on quality.
• Computer literacy especially in Microsoft Office.
• Strong language capabilities in English and Cantonese.
• Open to fresh graduates.  Applicants with less experience will be considered for the Account Manager role within the team.

What makes you a stand-out?

• Strong domain expertise relevant to the health and benefits sector in Hong Kong.
• Wellness proposition design experience is an added advantage.
• A team player with a collaborative approach.
• Strong communication skills.

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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We are seeking a passionate, motivated and resourceful Account Manager to join the Client Services team, responsible for developing and managing the relationship of key corporate accounts and ensure the existing contract is successful and grows in revenue and profitability through successful and deep relationship with the clients and close monitoring and management of the local team.

The role will also be a key support to the operations in the region. This will be a key role to ensure that central functions such as Quality Assurance, Training, MAID development, content generation and management, and the Ten culture are adopted as best practice in the region.

Who are we?

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Key responsibilities

Relationship Management / Business Partnerships

• Build strong and trusted relationships at all levels with our key account client organisations, from board level to account managers, operational teams and customer facing staff.
• Act as the primary relationship owner for your assigned portfolio of top tier client accounts. 
• Develop and nurture business partnerships to secure a long term growth.
• Ensure that we over deliver on our contractual commitments to maintain client loyalty and be a key influence within the clients business for strategic decisions connected to their customer engagement and retention goals.
• Identify leads for contract growth opportunities with the aim of always being one step ahead of the client in recognising where Ten can make a contribution to their aims.

Day to Day Account Management

• Manage any day-to-day queries/issues with the Client promptly.
• Intervene in any member satisfaction issues to ensure they are solved quickly and to minimise any damage at the account level.
• Work closely with the operational team to ensure they are clear on the evolving requirements and service levels of all corporate accounts.
• Provide accurate management information reports on time accompanied by a positive commentary reinforcing the value of the service, and run effective monthly review meetings and Quarterly Business Reviews.
• Ensure invoices are well managed, allowing for payment to be made on time and according to the contract schedule.
• Support the RFP process for contract renewal.

Business Analysis

• Undertake data and analysis of our offering to competently manage each corporate account, ensuring we optimise the service and have strategies in place to drive the key metrics of each account.
• To quickly understand and analyse data relating to new accounts and their operational delivery requirements in order to translate findings clearly and concisely to colleagues.
• Suggest solutions and improvements to manage highlighted issues through data analysis, and manage the implementation of solutions across the business and with the client organisation.

Marketing Management

• Develop and implement profitable and appropriate marketing programmes within your accounts to drive engagement.
• Work collaboratively with key departments such as Content and Propositions to design strategies to grow our digital footprint, embracing technology and enabling Ten to deliver the best possible service.
• Identify opportunities to grow the size and value of the contract, and to follow through on these, setting an example which other team members follow.

We are looking for:

• Client facing experience across regional markets
• Managerial experience across senior stakeholders
• Excellent communication abilities and presentation skills (includes business writing expertise, delivering PowerPoint presentations and negotiation skills)
• A highly numeric mind and a love of data
• Ability to work under pressure and to tight deadlines
• Great commerciality
• Relationship building with proven success in developing and maintaining long-term business relationships with key clients

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience, plus performance-based bonus.
• Remote work arrangement (T&Cs - within Malaysian borders)
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Commitment to Diversity

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”