Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.
Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.
As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.
Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.
Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
Support Sales team with priority scheduling within routes to drive business growth
Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
Organize and monitor data of correspondence and records by using the internal system
System data Input and update
Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
Other ad-hoc duties as assigned
Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
Candidate with more experience will be considered as Senior Planning Executive
Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
Fast learner with strong attention to details
Data sensitive, disciplined in maintaining accurate data for scheduling use
Good communication, interpersonal and analytical skills
Spoken and written English proficiency preferred.
Self-motivated with positive working attitude and willing to learn
Able to work independently with minimum supervision
Good time management
Able to work under pressure
Immediate available is preferred
Are you interested? Here's what you can expect when you join us
13-month salary
Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
Dental insurance
Annual medical check up
5-day work week
Paid Public Holiday
Annual Leave
Marital leave
Learning & development program
Excellent promotion opportunities
Excellent company culture
Staff recognition awards
If you are interested in applying, please enclose your resume and email address, thank you
跟車送貨員 - 薪金可高達HKD20k / Service Technician, Salary up to HKD20K
Full-time
Full-time
Others/Any
Wan Chai, Hong Kong Island
Customer Service
8 months ago
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protec..
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
About the RoleWe’re now looking for a cheerful Receptionist to join The Sixteenth, the single address to our collection of four restaurants in Taiko..
About the Role
We’re now looking for a cheerful Receptionist to join The Sixteenth, the single address to our collection of four restaurants in Taikoo Place.
You will work alongside a Reception Supervisor and be responsible for welcoming guests, handling bookings, complaints, and guest enquiries in a prompt, efficient, and polite manner.
As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position.
Duties & Responsibilities
Greet and manage guests’ needs to enhance guest satisfaction
Support the floor team in managing tables efficiently to optimise covers and turns
Ensure all company standards are met during service
Set up the reception desk before shifts
Answer calls for booking and event enquiries
Positive attitude with a teamwork mindset
Sense of responsibility within your role
Excellent communication, interpersonal and leadership skills
Fluency in English is a must, other languages are advantageous
Experience working in hospitality is beneficial
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
50% discount at all our restaurants
Guaranteed incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.
Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.
As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.
Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.
Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
Support Sales team with priority scheduling within routes to drive business growth
Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
Organize and monitor data of correspondence and records by using the internal system
System data Input and update
Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
Other ad-hoc duties as assigned
Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
Candidate with more experience will be considered as Senior Planning Executive
Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
Fast learner with strong attention to details
Data sensitive, disciplined in maintaining accurate data for scheduling use
Good communication, interpersonal and analytical skills
Spoken and written English proficiency preferred.
Self-motivated with positive working attitude and willing to learn
Able to work independently with minimum supervision
Good time management
Able to work under pressure
Immediate available is preferred
Are you interested? Here's what you can expect when you join us
13-month salary
Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
Dental insurance
Annual medical check up
5-day work week
Paid Public Holiday
Annual Leave
Marital leave
Learning & development program
Excellent promotion opportunities
Excellent company culture
Staff recognition awards
If you are interested in applying, please enclose your resume and email address, thank you
跟車送貨員 - 薪金可高達HKD20k / Service Technician, Salary up to HKD20K
Full-time
Full-time
Others/Any
Wan Chai, Hong Kong Island
Customer Service
8 months ago
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protec..
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Our client a large Commercial Bank is looking to hire System Analyst - Data ServiceResponsibilities: Propose and evaluate technical ideas with other t..
Our client a large Commercial Bank is looking to hire System Analyst - Data Service
Responsibilities:
Propose and evaluate technical ideas with other teammates so as to design a suitable technical solution against the requirements and demands of the industries
Study innovative measures and technical development roadmap for data-driven tasks and implementation plan
Develop statistical analysis and modeling algorithms and apply these algorithms for data driven solutions to problems in bank domain
Coordinate resources to carry out tasks against the plans and complete the projects (including work, project documents, technical report and paper , etc.) as scheduled with high standard
Liaise with vendor on system support and maintenance
Participate in daily system support and maintenance
Familiar with software development skills in one or more high level languages (/Java/Scala), one or more scripting languages (Python/Perl/Shell), knowledge of R or other statistical package.
Good at streaming development (e.g. Spark, Flink, Kafka)
Good writing, presentation, communication and analytical skills
Passionate, mature, self-motivated, and able to work independently and meet tight deadlines
Good command of both spoken and written English, Chinese (including Putonghua) preferred
Familiar with SQL and ETL tools (e.g. Informatica, Datastage)
Master or above Degree in Computer Science, Statistics, Mathematics, related disciplines or equivalent
Certificate in Scrum Master is an advantage and Familiar at agile Jira project management
5 years or more hands-on working experience on mathematical modeling, statistics learning, data mining, time series, optimization with demonstrated knowledge of machine learning, statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.).
Proven experience in working with large databases and relational databases (e.g., SQL/Cassandra/Hbase )
Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.
Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.
As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.
Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.
Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
Support Sales team with priority scheduling within routes to drive business growth
Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
Organize and monitor data of correspondence and records by using the internal system
System data Input and update
Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
Other ad-hoc duties as assigned
Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
Candidate with more experience will be considered as Senior Planning Executive
Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
Fast learner with strong attention to details
Data sensitive, disciplined in maintaining accurate data for scheduling use
Good communication, interpersonal and analytical skills
Spoken and written English proficiency preferred.
Self-motivated with positive working attitude and willing to learn
Able to work independently with minimum supervision
Good time management
Able to work under pressure
Immediate available is preferred
Are you interested? Here's what you can expect when you join us
13-month salary
Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
Dental insurance
Annual medical check up
5-day work week
Paid Public Holiday
Annual Leave
Marital leave
Learning & development program
Excellent promotion opportunities
Excellent company culture
Staff recognition awards
If you are interested in applying, please enclose your resume and email address, thank you
跟車送貨員 - 薪金可高達HKD20k / Service Technician, Salary up to HKD20K
Full-time
Full-time
Others/Any
Wan Chai, Hong Kong Island
Customer Service
9 months ago
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protec..
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Executive Assistant (Administration and Office Support)
Full-time
Full-time
Senior Executive
Central, Hong Kong
Sales / Marketing
9 months ago
Job Responsibilities: Provide comprehensive administrative and secretarial support to senior management Manage calendar, schedule appointments and mee..
Job Responsibilities:
Provide comprehensive administrative and secretarial support to senior management
Manage calendar, schedule appointments and meetings, and coordinate travel arrangements
Prepare and edit correspondence, reports, and presentations
Handle incoming calls, emails, and other forms of communication
Being the first point of contact for visitors coming to the office
Operate and manage a full spectrum of office service/daily operations for the office
Coordinate and organize internal and external meetings and events
Assist in preparing and monitoring budgets and expenses
Support office relocation and renovation project
Handle the procurement of the operational needs of administration functions
Liaise with relevant vendors, contractors, and other service providers
Organize staff activities and company events
Other ad hoc duties as requested
Bachelor's degree in Business Administration or a related field
Proven experience as an executive assistant or in a similar administrative role
Excellent organizational and time management skills
Strong written and verbal communication skills
Proficient in Microsoft Office Suite
Attention to detail and ability to multitask
Professional and discreet with strong interpersonal skills
Ability to work independently and handle confidential information
Fluency in English, Cantonese, and Mandarin is preferred
About SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and th..
About Sleek
Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.
We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!
Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.
Position Duties
Focused on Renewing our current clients based on their subscription
Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
Work with the other sales team and customer success team to ensure client’s satisfaction
Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
Ensure a high level of satisfaction of the client
A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
Spoken and written fluency in English, Mandarin and Cantonese is required
Sales & Customer Support experience essential
Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
Outstanding verbal and written communication skills
A passion for technology and the local startup ecosystem
Experience in customer retention of current customers
Zendesk experience preferred
Always looking for ways and opportunities to improve the client experience
We take corporate social responsibility very seriously at company level and absorb the yearly carbon footprint of all of our employees
Multicultural team with 15+ nationalities and as many languages spoken internally!
Up to 3 days of work from home per week
A pool of HKD 7,000/year of Health & Benefits
A great and vast high floor corner office in the heart of Central with an amazing view over Hong Kong and the mountains
At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.
As a deliberately multicultural team, our team comprises more than 15 nationalities and spoken languages.
We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.
If you think you would be a good fit for our mission, we look forward to hearing from you!
Date Posted:2023-09-11Country: Hong KongLocation: 12/F & 13/F Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong KongN..
Date Posted:
2023-09-11
Country:
Hong Kong
Location:
12/F & 13/F Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
N/A
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
What you will do The team delivers innovative solutions to a wide customer base across all industry segments for BMS systems. You will be part of..
What you will do
The team delivers innovative solutions to a wide customer base across all industry segments forBMSsystems. You will be part of a growing project / service team of BMS driving new projects or maintaining customer’s facilities.
How you will do it
Assist Manager in tender preparation, tender analysis and price negotiation
Coordinate with clients, consultants and sub-contractors for project implementation
Handle project administration
What we look for
Required
Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
2 to10 years’ relevant experiences
Preferred
Effective interpersonal, presentation and project management skills
Good problem solving techniques, organizing and planning ability
Good spoken and written in English and Chinese
Independent and able to work under pressure & tight deadline
About Our Client As a Sales Support Associate, you will have a pivotal role in providing assistance and support throughout the sales process for our a..
About Our Client As a Sales Support Associate, you will have a pivotal role in providing assistance and support throughout the sales process for our alternative investments, hedge funds, private equity, and family office divisions. This presents an exceptional opportunity to collaborate with a leading market player and contribute to the continuous growth and success of their business. Job Description Responsibilities: Provide assistance and support throughout the sales process, including the preparation of marketing presentation materials, coordination of roadshows, note-taking during meetings, and diligent follow-up on action items. Address client inquiries promptly and deliver exceptional service, ensuring their needs are met and any issues are resolved effectively. Escalate critical matters to the team head and senior management, when necessary. Serve as the primary representative and point of contact for our CRM system, maintaining a high level of accuracy and generating comprehensive dashboards and reports for senior management. Collaborate closely with various internal teams to ensure seamless coordination and prompt resolution of client needs and concerns. Assist in conducting due diligence questionnaires and facilitating the onboarding process for new clients. Prepare and deliver regular reports and updates on funds to clients, ensuring timely and accurate communication. Provide support in organizing client seminars, events, and roadshows, taking responsibility from the planning stage through to flawless execution. Contribute to ad-hoc projects as required, demonstrating flexibility and adaptability in handling diverse assignments. The Successful Applicant Requirements: Possess a Bachelor's Degree, preferably in Finance, Business, or a related field. Demonstrated experience of 3+ years in a sales support or customer service role within the financial services or asset management industry. Holders of SFC Licenses Type 1 and 4 are highly preferred. Exhibit a customer-focused mindset, self-motivation, and the ability to thrive under pressure with tight deadlines. Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. Display a high level of attention to detail and accuracy. Work independently and exhibit strong problem-solving skills. Possess excellent communication and interpersonal skills. What's on Offer If you are a driven and dedicated professional looking to contribute to a dynamic and successful organization, we encourage you to apply for this exciting opportunity.
Our client is a global investment bank and is currently seeking candidates with PB product knowledge and client-facing experience to join their Prime..
Our client is a global investment bank and is currently seeking candidates with PB product knowledge and client-facing experience to join their Prime Brokerage Client Service team. Primary responsibilities: • Collaborate with various business partners (Sales, Trading, Business Managers, Relationship Managers) on client-related topics. • Coordinate internally to ensure timely solutions for clients with competitive timelines. • Escalate client-impacted issues appropriately and in a timely manner. • Manage post-trade allocation and trade exceptions for Synthetic Prime Brokerage clients. • Adhere to SLA turnaround times for client issues and provide solutions. • Review CSG and client MI to drive improvements using technology and process enhancements. • Participate in global and local projects/initiatives for continuous improvement, efficiency, risk mitigation, process streamlining, and UAT testing. Contributing Responsibilities: • Contribute solutions to new business initiatives. • Propose process improvements to enhance the client journey. • Provide supervision on outsourced services, if applicable. • Minimize operational failures and fraud risks by implementing regular controls. • Comply with internal and external regulatory and compliance requirements. • Fulfill AML/FS-related duties, ensuring adherence to Group Policies and operational controls. Technical & Behavioral Competencies: Core Competencies: • Ownership, Drive for results. • Risk awareness. • Corporate role model, integrity & ethics. • Team player & cross-cultural awareness. • Client focus. • Challenge status quo. Specific Qualifications (if required): • Thorough understanding of financial markets and products, particularly equity derivatives and FX. • Strong communication skills and ability to articulate complex matters clearly and concisely. • Proactive and collaborative mindset, adaptable to a changing environment. • Previous experience in PB space, client-facing, and/or operational roles. • Proficiency in Excel, preferably with programming skills (VBA, Excel, Access). • Prioritization given to client-facing/front office expertise.
My client, a global investment bank, is actively seeking a hands on application support engineer to join their expanding prime brokerage technology te..
My client, a global investment bank, is actively seeking a hands on application support engineer to join their expanding prime brokerage technology team, where you will primarily focus on providing trade support to users across APAC as well as EMEA. The role: Primarily providing user support to users across APAC and EMEA securities finance traders and operations staff Offer technical support for the global platform Supporting a 3rd party vendor platform Managing communication of system and application outages to end users as needed Collaborating with colleagues and management to ensure appropriate prioritization Conducting problem research and resolution, including tracking bugs and stability issues affecting the production environment and driving changes to mitigate these issues Assisting with user testing and overseeing the production release cycle Undertaking small development tasks such as ad-hoc user reports or support-remediation tasks Maintaining and enhancing support documentation What you offer: Strong analytical and troubleshooting skills Ability to prioritize tasks quickly and accurately Good knowledge of SQL, preferably MS SQL Server Exposure to coding or scripting language experience Understanding of securities finance, preferably with prior experience in this or a related area Basic knowledge of networking and storage concepts would be advantageous Excellent communication skills Ability to collaborate with colleagues globally Incentives: Global visibility Join a successful business line that is expanding across APAC Competitive base & discretionary bonus If this is opportunity is of interest to you, kindly send your resume to [email protected].
Application Support - Top Chinese Securities House
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Responsibilities: Support end users on complex technical and functional application issues including FO, MO, BO, Product Controls, and Risk Respond to..
Responsibilities: Support end users on complex technical and functional application issues including FO, MO, BO, Product Controls, and Risk Respond to end users within the timeframe dictated by the severity of the problem, document, and track (case histories, issues, and action steps) Assist in project management of application development projects according to project management processes Perform health checks and maintain the system stability and availability for local and regional markets Requirements: Degree in information systems, computing studies, IT, or any other related field. Knowledge of programming languages like SQL, Java, and .Net Languages to name a few Ideally over 5 year's experience as an application support or a similar role Experience in trading floor support can handle pressure on the trading floor Intensive experience in the front-to-back business flow of Asian Sales and Trading business and trading platform Understand IT management software Fluent in Cantonese, English, and Mandarin If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Esther Liao at [email protected] and put Application Support - Top Chinese Securities House in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Application Business Analyst - Leading Financial Institution 2) IT Security Business Analyst - Leading Financial Institution 3) IT Support Engineer (Desktop & Infra) - Global Hedge Fund
Date Posted:2024-02-02Country: Hong KongLocation: 12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong KongResponsibil..
Date Posted:
2024-02-02
Country:
Hong Kong
Location:
12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
Responsibilities
Conduct regular auditor on maintenance quality, modernization in process check and handover, update to corresponding scorecard
Review results with auditees and propose improvement actions
Consolidate finding from audits and provide regular presentation to management with improvement proposal/program
Conduct training on quality and safety aspects to frontlines to achieve ongoing improvement
Provide consultation on Work Instruction content
Requirements
Higher Diploma or Degree holder with relevant qualifications in quality, engineering and industrial discipline preferred
At least 3 years work experience in quality & field operation. Lift and escalator field experience is preferred
Self-initiative, possess high level of resilience in driving change across regions
Good analytical, planning, organizing and interpersonal
Possess teamwork spirit and collaboration skills
Good command of both written and spoken English, Chinese and Mandarin
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: http://www.otis.com/
Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
By submitting an application and/or your resume in response to this job notice, you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment), (ii) Terms of Use, (iii) Otis Job Applicant Privacy Policy. If you do not consent to the above, OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Repair and maintain BMS systems to ensure that the building and all its technical areas are regularly maintained to provide a safe, clean and functional environment.
Qualifications
Relevant experience or education background (Holders of certificates/diploma/High Diploma, etc)in engineering fields
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, ope..
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, operational transactions and deal execution. Assist on both internal and external Compliance exercises. Assist the Customer and Relationship Managers regarding onboarding procedure on KYC and account opening documentations. Fulfill internal monitoring requirements, including KYC review for accounts, daily / cross-border deposit report etc. To collaborate with different parties to ensure timely transaction processing and delivery of customer-focused service to meet client expectations. Ad-hoc project as assigned Qualifications University degree (preferred) with 5 years of experience in handling account opening and providing customer service to clients. Prior experience of working in Commercial Banking will be an advantage. Good interpersonal and communication skills Team player, self-starter and detail-oriented. Willing to take ownership, challenges and constantly get exposure to new knowledge. Good command of English, Cantonese and Mandarin
Responsibilities Responsible for the overall management and operation of the customer service unit, including the development and implementation of cu..
Responsibilities Responsible for the overall management and operation of the customer service unit, including the development and implementation of customer service procedures and standard, strategic cost management, operational efficiency and operational risks, supervision and training of customer service staff, monitoring and evaluation of customer service performance Oversee and manage customer feedback and complaints to ensure speedy service recovery, investigation conducted in a fair, timely and customer-oriented manner. Drive digitization to reduce call demand and increase customer self-serve via digital platforms. Drive process improvements to achieve operational efficiency and minimize operational risks. Requirements Cantonese/Mandarin is MANDATORY for this role > 10 years of experience in a management role from customer / call centre in banking environment Strong change management and digital transformation mindset Independent, proactive, self-motivated and strong risk control mindset Strong leadership, communication, presentation and interpersonal skills If you are interested in finding out more about this career opportunity, please email your resume to Wanny Soh, [email protected]
Assistant Operation Manager (KYC/CDD) (Customer Due Diligence Division）
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Manufacturing / Production
9 months ago
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and docume..
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and documents Contact customers to complete CDD requirements within defined service level Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines Requirements: Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines. Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage. At least 1 years working experience in Banking or Finance or other related fields. Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. Self-motivated, able to work independently and willing to accept challenges. Good command of both verbal and written English and Chinese
About the Role