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App Support Manager, 65K, Investment Bank

Position Description Responsible for applications support, project coordination, business analysis, testing support of Wealth Management (WM) systems Key Areas of Responsibility (KRA’s) Application support of Wealth Management and Brokerage business in both Hong Kong and Singapore office Business analysis and project management Collect user require...

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Customer Services Assistant

Hong Kong / Trinity Medical Imaging Centre Limited

To improve and uplift service qualities Manage and coach call team to handle customers' order, inquiry or complaint Delivers quality mechanism and the measuring criteria to frontline service Work with different team to main a smooth daily operation Prepare monthly reports for management review Manage and assist in all ad hoc assignments as as...

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Senior Customer Service Officer (INV) - Mox

Hong Kong / Standard Chartered Bank

About Mox Mox is built by and for the ones who aspire to live life to the fullest - we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration...it's all up for us to define together. Why Mox Everything at Mox - from our pro...

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Service, Advisor

Hong Kong / AIA International Limited.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...

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Senior Customer Service Manager (Corporate Banking - Group CS Centre)

Hong Kong / Bank Of China (Hong Kong) Limited

Responsibilities: Serve as a dedicated customer contact point to deliver quality end to end after-sales services to the bank's high net worth corporate and FI customers Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing Serve as a client advocate to drive intern...

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Application Support Engineer - Securities Lending and Borrowing

Hong Kong / Alan Partners

Role Overview: We are seeking a highly technical Application Support Engineer to join the Application Support team to work under the Prime Services - Securities Lending and Borrowing function. This role combines application support and Rapid Application Development (RAD), and the ideal candidate will play a pivotal role in ensuring the smooth opera...

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Front Office EQ Trading Application Support - Global Investment Banking

Hong Kong / Pinpoint Asia

Responsibilities: Provide application support for high-performance EQ trading systems (including OMS, EMS, Algo Trading system, etc.) Work directly with traders, and sales to build trusted relationships and provide timely technical/functional support Be the subject matter expert in the related systems and the regional markets Work with development...

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IT Support Engineer - Top Investment Bank

Hong Kong / Pinpoint Asia

Responsibilities: Provide second-level helpdesk & end-user technical support across the front and back-office functions in HK and APAC. Conduct troubleshooting on hardware and software. Respond to telephone/email enquiries for technical support, and provide troubleshooting and resolution. Hands-on support role across PC/Laptop/Phone/Printer hardwar...

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Officer - Depository Services Support - Depository & Nominee Services - Clearing & Depository - Operations (Clearing/ Settlement / Nominees/ Custodial)

Hong Kong / Hong Kong Exchanges and Clearing Limited

Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: Clearing & Depository is responsible for maintaining the orderly, fair and expeditious clearing and settlement arrangements for the securities, on-exchange derivatives and OTC derivatives markets. This departmen...

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Associate - Listing Operational Risk & Control - Listing (Secretarial & Administrative Support)

Hong Kong / Hong Kong Exchanges and Clearing Limited

Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: Listing Operational Risk and Control is responsible for overseeing compliance, internal control and risk management matters related to the Listing Division. It seeks to design the Division's policies and procedu...

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Associate - Data Connectivity & Support

Hong Kong / Hong Kong Exchanges and Clearing Limited

Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: Job Duties: Job Responsibilities: To help our client on-board to HKEX market data platform (including real-time pricing feeds, issuer news feed, etc) and historical data platform To support our clients to manage...

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Officer, Client Interfacing & General Support team, Central Client Services Department

Hong Kong / Hong Kong Exchanges and Clearing Limited

Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: About HKEX HKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both...

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Customer Service Clerk (Night Shift)

Kowloon Bay / Wing Kee Produce Limited

Responsibilities: Data input, filing and update system information in a timely and accurate manner Requirement: Form 5 or above Working Hr: 23:30 to 09:00 Benefits: 5 days work Annual Leave 11 days Birthday Leave Anniversary Leave Training Night Shift allowance up to $2,300- "Interested candidates should send a detailed Resume to hrm@...

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Manager, Customer Relations - Hang Seng Bank (HK)

Hong Kong / Hang Seng Bank Limited

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment...

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Manager, Digital Acquisition & Customer Insights

Hong Kong / China CITIC Bank International Limited

Responsibilities: Devise analytics report to track digital footprints along inMotion App to understand customer behaviours and generate actionable insights Devise digital portfolio MIS and derive effective relationship deepening initiatives to achieve digital business KPIs (e.g. MAU, digital sales, channel revenue, etc.) Design and launch effective...

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Senior Manager, Customer Service (Insurance)

Hong Kong / ConnectedGroup Limited

Role summary: You will play a critical team leadership role to lead a Contact Centre team and contribute to the success of the key strategic iniatives with this Top Tier Insurance Organization. Your Roles: Lead and manage the Contact Centre team to deliver excellent customer experience in accordance with quality standards Drive the strategic direct...

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Senior Manager, Retail Operations & Support

Hong Kong / Dah Sing Financial Group

In this role, you are required to supervise the Retail Operations & Support team in managing branch operation to ensure adequate and competent manpower is deployed to provide quality branch service and uphold robust operational controls. This team is also required to help branches resolve daily issues of various kind, provide operation guidelines a...

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Senior Information Security Analyst - Financial Service, ~50k

Hong Kong / Randstad Hong Kong

about the company. Randstad is working with a insurance firm with sizeable business at global. They provide multi-line insurer for both people and businesses. Now their IT department is looking for an experienced Information Security Analyst to join them. You will mainly support the IT Security governance activities across Hong Kong and China busin...

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Senior / Customer Service Officer

Hong Kong / Public Bank (Hong Kong) Limited

Responsibilities: Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers Provide quality and value-added services to the customers Assist in daily branch operations and perform annual review on loan accounts Maintain awareness of operational risks and adhere to relevant polic...

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Service Ambassador

Hong Kong / Bank of Singapore

Main Duties Responsible for attending to all invited clients and guests at Bank of Singapore centre. Acknowledge all clients upon arrival. Escort clients to the meeting suite. Interact and communicate with clients as needed. Support daily operations of our Client Centre at IFC. Attend to all aspects of service and request by the clients and their b...

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Support, Administration Section

Hong Kong / Mizuho Bank, Ltd

Company Overview Mizuho has a long-term commitment to the Hong Kong market. With strong ties to Mizuho’s global network and a workforce of over 600 staff in Hong Kong, we are able to help corporations in Hong Kong to expand their business worldwide. Our clients primarily comprise Japanese and non-Japanese corporations (including those domiciled in...

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Senior Associate (Customer Service)

Hong Kong / HKMC Annuity Limited

Job Description: To handle hotline enquiries from customers and distribution channels regarding HKMCA’s product and services, and conduct post sales calls; To support customer service counters and handle written reply with respect to customer concerns and requests; To provide excellent end to end service with customer-oriented mindset and respond t...

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CUSTOMER EXPERIENCE DIRECTOR

Hong Kong / Recruitment Intelligence Consultants Limited

Well established international Asset Management Firm Excellent Career Opportunity Our client is an international asset management firm with an unparalleled reputation across the Asia Pacific region. With the continued growth of the organization, the need has arisen to recruit a high caliber candidate to join them. Responsible for partnering with th...

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Senior Officer/Officer, HR Planning & Control (Internal Control/Risk Assurance Support)

Hong Kong / China CITIC Bank International Limited

Key Accountabilities: Assist to identify, measure, mitigate and monitor operational risk and ensure the timely and proper implementation of risk and control initiatives Prepare and maintain risk and controls related reports/inventories including incidents log and trend analysis Support audit/compliance review activities and help to close any contro...

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Systems Architect - Vice President - Common Services Development & Support - IT

/ Hong Kong Exchanges and Clearing Limited

Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: The Common Services Development & Support Department is part of the Information Technology Division in HKEX. The department is responsible for defining and building the common platform components that other HKEX systems cou...

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Total 177 Customer Service job vacancies in kowloon tong hong kong