Total 15 Health / Beauty / Fitness job vacancies in Hong Kong, North Point

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it!

About Vita Green – Tea Château

Tea Château is a pioneering tea brand that blends passion with innovation to elevate wellness. As part of Vita Green Group, we launched in 2020 with a mission to help busy city dwellers indulge in a diverse selection of gourmet teas while promoting healthy lifestyle choices. Our expertly crafted blends fuse traditional Chinese and Western remedies, ensuring that the perfect cup is just a button press away.

We supply a comprehensive range of tea machines and premium teas directly to consumers in our retail stores and globally renowned hotels, restaurants, and businesses, allowing everyone to savor the joy of a perfect brew.

Position Overview

We have an exciting opportunity to bring in a passionate Marketing Manager to join our Tea Château clan! You will be leading small team of agile marketing specialists to oversee all things related to the brand’s marketing initiatives.

If you want to be in a role has a purpose of enhancing wellness and allowing you to marry creativity with data driven marketing approach – this is it!

What you’ll do:

• Develop and implement comprehensive marketing strategies to enhance the brand’s visibility and drive sales in both direct retail and B2B segments

• Oversee product positioning, messaging, and go-to-market strategies to successfully launch new products or repush existing
• Manage digital marketing campaigns across various channels, including social media, email, and online advertising, ensuring alignment with overall business goals
• Utilize CRM tools to analyse customer data, improve customer engagement, and enhance retention strategies
• Develop and execute a seamless O+O marketing strategy that integrates both online and offline channels
• Conduct market analysis to identify trends, opportunities, and competitive landscape insights to inform make informed decisions
• Track and report on marketing and campaign performance metrics, making data-driven decisions to optimize campaigns and achieve targets.
•  Lead, mentor, and inspire a small marketing team, fostering a collaborative and innovative environment

Who we’re looking for:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven track record in product marketing within the retail/consumer industries
• Leadership experience is preferred; ability to inspire and mentor
• Excellent communication, presentation and influencing skills
• Strong analytical skills with a data-driven mindset
• Fluent in Chinese and English

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.

Why Join Us

• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development.
• Flexible working schedule that promotes work-life harmony.
• Causal wear every day!
• Collaborate with a talented and diverse team.
• Exclusive employee discounts on our products and much more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

Do you have a keen eye for design and a passion for creating captivating consumer experiences in the retail space?

As the Visual Merchandiser, you will help shape the store's visual identity and customer experience by designing and executing creative store layouts and displays that represent our brand.

What you will be doing:

• Assist with retail design and visual merchandising, including in-store displays, pop-up stores, new & festive products, and POS materials
• Assist in the preparation of the VM proposals, design development, technical issues or installation, and also ensuring the uniformity of store display
• Ensure design elements align with the brand image and provide guidelines for future use
• Support installation and maintenance of visual displays in retail locations
• Assist in planing and set-up of new store openings, expansions, remodels, and renovations
• Stay updated on retail and design trends to enhance the in-store experience and boost customer engagement

Who we are looking for:

• Bachelor’s degree in design, visual merchandising, architecture or related fields
• Proficient in using Adobe Illustrator and Adobe Photoshop
• Knowledge in 3D software (e.g. SketchUp) is a big plus
• Great design sense and creativity
• Can-do attitude with the shown ability to adapt to changes in business needs or direction

• A Career opportunity with the market leader in the health product sector
• Casual wear every day to enjoy your work
• Flexible work arrangement
• Fun working culture with challenges to learn and grow together
• Rapid growth opportunities for strong performers.
• Attractive staff purchase discount to experience our quality products.
• Enjoy different special leave: Vacation leave, birthday leave

And more!

At our company, creativity is not just encouraged—it's celebrated. You'll have the opportunity to unleash your artistic flair, work on exciting projects, and be part of a dynamic team that values innovation and excellence.

#LI-SC1

Be responsible for organizing and coordinating exercises in Research and Development department. You will be involved in providing administrative support, implementing, and maintaining the documentation system, hands-on operation to explore PIC/S GMP pharmaceutical production.

• Are University undergraduates, preferably in Pharmaceutical Science, Chinese Medicine, Biotechnology, Biochemistry, Food and Nutrition, or related discipline.
• Proactive, energetic, willing to learn and self-motivated with strong sense of responsibility.
• Open to work at least 2 working days per week.

•  A career opportunity with the market leader in the health product sector.
•  Casual wear every day to enjoy your work.
•  Free shuttles from various locations.
•  Challenging jobs to learn and grow together. 
•  Rapid growth opportunities for strong performers

Embark on Our Adventure! / Join Our Journey!

We are a vibrant and youthful organisation that fosters a warm and welcoming environment. We embrace a culture where creativity, individuality, and innovation thrive.

Quality Management is one of the most important processes for Vita Green Group to make sure of our production materials and finished products in the highest consistent qualities. We are in search of a Part-Time Helper (QC) to uphold our commitment to excellence and guide our quality control processes.

• Studying life science, pharmaceutical science, Chinese medicine, Food science, Nutrition or medical related discipline.
• Looking for industrial knowledge during your study.
• Good in English, Cantonese and Mandarin.
• Organise
• Attention to detail.
• Open to work at least 2 working days per week.

• Free and surprisingly convenient shuttles from the city centre all around Hong Kong.
• Work comfortably and confidently in our fun and welcoming environment with a casual attire.
• Attractive staff purchase discount to experience our quality products and other partnership brands.
• Growth: Rapid growth opportunities for strong performers
• Great Opportunities: Chance to work on cutting-edge marketing projects.

Vita Green Health Product Company Limited, a well-known and respected retail company with over 25 years of success in the health and wellness industry, is seeking a Senior / QC Technician. The ideal candidate will be a dedicated, enthusiastic, and qualified individual who shares the company's values and vision. Vita Green promotes 13 proprietary brands and over 150 products that sell worldwide. With a strong emphasis on integrity, the Senior / QC Technician will play a vital role within the company in ensuring the highest standards of quality control are met.

Responsibilities

We are looking for candidates with great interest in developing their career in quality control discipline to join our laboratory team. You will be participating in the role of conducting a series of microbial testing activities, including preparation of culture media for microbiological testing, deviation and OOS investigation, routine sampling and reporting and other quality control activities. Moreover, you will be contributing to the implementation of corrective and preventive actions in the laboratory.

• the holder of Higher Diploma major in Chemistry, Microbiology, Biology, Biochemistry, Food Science, Life Science or related science disciplines
• having experience in chemical testing.
• a hardworking, initiative, self-motivated fast learner.
• looking for a job with fun and challenges.
• particularly interested in growing yourself in a stable manufacturing environment.
• having less experience, you will be considered as QC Technician.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

維特健靈致力提供高品質的中醫藥保健產品，是香港人心目中最具口碑和信心保證的信譽品牌。我們以帶給大眾健康為使命，全面照顧男女老幼的不同需要，讓現代都市人從根本改善健康。隨著我們的增長步伐愈來愈快，銷售地點也不斷增加。為配合公司業務拓展，現誠邀充滿幹勁和勇於挑戰的您加入我們的大家庭，一起把健康、青春、喜悅送到世界上每一個角落的人群！

Established around 30 years, Vita Green is already a prominent household name, and is recognized as the most reputable and assuring brand in Hong Kong. We are dedicated to bring health, youth and joy to all. Vita Green specializes in extracting health treasures based on the essence of herbs and traditional Chinese medicine, and manufacture them to the highest western pharmaceutical standards with the help of sophisticated modern technology.

Vita Green is now looking for enthusiastic, committed and qualified applicants to be one of our team members. A high value of integrity is a crucial asset to build a bright future with the Vita Green family.

Responsibilities

- 能看懂設備的原理圖紙,並能獨立維修機械、電氣、氣動等專業設備。

Understand equipment schematics and drawings, and can independently maintain and repair mechanical, electrical, and pneumatic equipment.

- 確保廠房生產設備正常運作

Ensure the operation of production equipment

- 定期檢查, 保養及緊急維修生產設備

Regularly inspect, maintain, and conduct emergency repairs on production equipment.

- 依6S要求,對設備的備件、維修工具等進行分類管理,並保持合理的庫存水平

Manage and categorize equipment parts, maintenance tools and maintain reasonable inventory levels.

• 持電工A/B牌

Holding Grade "A"/"B" Electrical Work Certificate

• 具維修及保養經驗者優先考慮

Candidates with repair and maintenance experience will be given priority

• 積極主動，進取

Diligent, efficient and able to focus on work

• 工作地點: 大埔工業邨（廠車接送上下班）

Work location: Tai Po Industrial Estate (Free Shuttle Bus will be provided)

• 工作時間: 星期一至六, 9:00-18:00

Working hours: Monday to Saturday, 9:00-18:00

• 17天銀行假期

17 Days Public Holiday

• 有薪年假

Paid Annual Leave

• 6天特別假期 ( 3天旅遊假、生日假、入職週年假、進修假)

6 Days Special Leave (Travel Leave 3 days, Birthday Leave, Entry Anniversary Leave, Study Leave)

• 年資獎金

Seniority Bonus

• 加班津貼

Overtime Allowance

• 膳食津貼

Meal Allowance

• 年終花紅

Discretionary Bonus

• 全方位醫療福利 (包括: 中西醫門診、牙醫、住院等)

Comprehensive Health Insurance

• 員工免費產品及購物優惠

Reduced prices on company products and partnered restaurants and stores

• 年度免費體檢

Annual Health Check-ups

• 免費穿梭巴士線直達屯門、天水圍站、朗屏站、粉嶺站、太和站、北角站、藍田站、沙田站、荃灣站、大埔

Free Shuttle Bus: Tuen Mun, Tin Shui Wai, Long Ping, Fanling, Tai Wo, North Point, Lam Tin, Sha Tin, Tsuen Wan, Tai Po

有意者請即WhatsApp 93085291。收集資料只作招聘用途。

If you're interested in this exciting opportunity, please send message to us through WhatsApp (Tel: 93085291). Personal data collected is for recruitment purposes only.

Job Summary:

The QA Supervisor is responsible for overseeing the day-to-day quality assurance activities at the Vita Green manufacturing site. They will work closely with the QA Manager to ensure that all products meet or exceed established quality standards and that the facility maintains regulatory compliance. The QA Supervisor will lead a team of QA inspectors and technicians, providing guidance, training, and performance management to maintain a high level of quality throughout the production process.

Key Responsibilities:

• Assist in the development and implementation of quality control systems and procedures to assess incoming materials, in-process products, and finished goods
• Monitor production activities and collaborate with the production team to identify and resolve quality issues in a timely manner, ensuring compliance with relevant regulations
• Conduct regular audits and inspections to verify compliance with quality standards and regulations, and report findings to the QA Manager
• Analyze quality data and provide recommendations to the QA Manager for improvements in quality performance
• Provide training and guidance to QA team members to ensure consistency and accuracy in quality testing and documentation
• Serve as a point of escalation for quality-related inquiries and concerns from internal and external stakeholders
• Stay informed of industry regulations, standards, and best practices in quality assurance, and communicate relevant updates to the QA Manager
• Continuously look for opportunities to improve quality systems and processes, and provide suggestions to the QA Manager

Qualifications:

• Bachelor's degree in Quality Assurance, Engineering, or a related field
• Minimum 3-5 years of experience in a quality assurance supervisory role, preferably in a manufacturing environment
• Strong understanding of quality management principles, such as ISO 9001, Six Sigma, or lean manufacturing
• Proficient in using quality control tools and software (e.g., SPC, FMEA, CAPA)
• Effective communication, leadership, and team management skills
• Knowledge of relevant industry regulations and standards
• Preferred: Experience in implementing and maintaining quality systems in compliance with PIC/S GMP standards

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.

Please note that only short-listed candidate will be contacted.

#LI-ROMSENIS

Job Description

• Develop new capsule type health product, including but not limiting to TCM capsules, probiotics capsules, and western type supplement capsules.
• Participate in new product workflow. Coordinate with various departments in the product development process.
• Design product prototype in laboratory and conduct evaluation test.
• Conduct production trials and product quality evaluation.
• Perform scientific research and support labelling claims.
• Ensure products meet legal, quality and safety standard for assigned markets.
• Provide technical support on production process.
• Participate in existing product re-formulation.
• Other ad hoc projects as assigned.

If you are:

• Bachelor of Science in Food Science or equivalent
• Have a passion in working in a laboratory-based R&D environment.
• Have an eager to learn TCM Capsule knowledge.
• Scientific minded and eager to learn new things who is willing to accept challenges and take up unfamiliar tasks.
• Work under pressure. Timeline sensitive.
• Knowledge of functional food ingredient & TCM Capsule will be advantage.

Benefits

• A stimulating career opportunity with the market leader
• Be a part of a growing team.
• Work comfortably and confidently in our fun and welcoming environment with a casual attire
• Convenient free shuttles from multiple locations.
• Fast track your career with our performance-based growth opportunities
• Performance-based bonuses offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience

Please note that only short-listed candidate will be contacted.

#LI-ROMSENIS

• Responsible for the entire project procurement activities from project planning to implementation of analysis, cost benchmarking, strategic sourcing, scheduling, and supply chain risk mitigation.
• Work closely with internal stakeholders (R&D, marketing, production & project manager) on NPD/improvement projects, to ensure all items are sourced, produced, delivered on time, meet quality standards, and are within budget.
• Ensure compliance with group procurement standards and company policies.
• Liaise with demand/supply planning on purchasing needs for goods, forecast, and schedule the purchases with suppliers to ensure timely delivery & inventory needs.
• Responsible for supplier management; including reviewing all agreements and managing supplier performance and development.
• Cost negotiation with suppliers to meet internal budget and financial expectations to determine the most desirable suppliers.
• Conduct spending and market analysis to provide insight, facilitate quality and cost improvement, and identify new suppliers’ procurement opportunities
• Design and deliver procurement management reports for strategy formulation and drive continuous process improvements
• Propose and implement plans to improve procurement process efficiency
• Lead a small team to organize and manage all daily operations and organize new project development & order fulfillment.

• Bachelor's degree in Procurement, Business Administration or related disciplines

• At least 5 years of relevant managerial experience in sourcing and procurement management. Knowledge of all sorts of packaging materials will be an advantage.
• In-depth knowledge of procurement policies, procedures, and best practices
• Experience in managing a cross-functional team
• Experience in the retail industry is highly preferred
• Good command of written and spoken English and Mandarin
• Good knowledge of manufacturing and project management
• Familiar with D365, SAP, or other ERP systems is a plus
• Proficient in MS office (Excel, Word, Outlook, TEAM)
• Professional certification in CIPS, procurement, or supply chain
• Strong negotiation and problem-solving skills
• Self-motivated, a team player with a positive attitude, high initiative and integrity

Vita Green Health Product Company Limited, a retail company specializing in producing and promoting 13 proprietary brands and over 150 products across Asia, Europe, and the USA is seeking an Assistant Procurement Manager to join their team. As the Assistant Procurement Manager, you will work under the Procurement and Material Planning team, closely partnering with different stakeholders to provide support on supply sourcing, project coordination planning, execution, and related change management. Vita Green seeks a dedicated candidate with a high value for integrity to contribute to their growing company.

Responsibilities

• Self-motivated, a team player with a positive attitude, high initiative and integrity
• Be responsible for the ongoing development, compliance, and management of procurement policies, product quality, procurement processes, and systems
• Lead the team to organize and manage all activities related to strategic sourcing, new product development (NPD), project coordination, and provide change management support and supplies on project initiatives
• Design and deliver procurement management reports for strategy formulation and drive continuous process improvements
• Conduct spends and market analysis to provide insight and facilitate quality improvement, cost-saving, and procurement opportunities
• Coordinate with all lines of business (LOBs) to keep them abreast of the latest project status
• Propose and implement plans to improve procurement process efficiency
• Develop and maintain relationships with suppliers and vendors
• Forecast and plan the company's inventory needs
• Ensure that all purchases meet quality standards and are delivered on time
• Manage the procurement budget and regularly report to the upper management

• Bachelor's degree in Procurement, Business Administration or related disciplines
• At least 3 years of relevant managerial experience in sourcing and procurement management
• In-depth knowledge of procurement policies, procedures, and best practices
• Experience in the retail industry highly preferred
• Good command of written and spoken English and Mandarin
• Good knowledge of manufacturing and project management
• Familiar with D365, SAP, or other ERP systems is a plus
• Professional certification in CIPS, procurement, or supply chain
• Strong negotiation and problem-solving skills
• Self-motivated, a team player with a positive attitude, high initiative and integrity

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

Vita Green is a leading health products company in Hong Kong with global presence. We aim to promote health by producing modern herbal remedies manufactured to the highest western pharmaceutical standards as well as importing quality vitamin and health supplements from USA.

VITA GREEN HEALTH PRODUCTS CO LTD.

Senior Research Scientist (TCM Team Lead)

Opportunities

You will be working in a growing department with a team of professionals. You will be involved in the planning and execution of pharmaceutical development programs for the company, and to develop market-driven innovative technology for the company. You will also acquire an understanding of the scientific knowledge and technical know-how required for pharmaceutical advanced formulation technology. You will build up strength in the competitive environment of both local and global pharmaceutical industries.

About the job

Leader of a small team in:-

·        Participate in the ITF project and post-ITF project on novel traditional Chinese Medicines development.

·        Develop new research technologies in new formulation techniques for novel TCM health products.

·        Participate in searching literature, sourcing for new equipment and writing proposals for funding.

• Perform formulation characterization such as moisture content, particle size analysis, microscopic observation, content assay and dissolution experiment.
• Communication with other departments and stakeholders in performing new product development projects and research projects.

Must be hand-on in participating formulation experiments and other activities

About the talent:

• PhD or Master’s in Chinese Medicines, Chemistry, Pharmacy, Pharmacology, Biochemistry, Biomedical Science, Material Science, Food and Nutritional Science, Chemical Engineering or relevant discipline.
• >3 years experience in leading a group of research staff to execute research projects. Experience in TCM research, nanotechnology or formulation technology is highly preferred.
• Good people management and communication skills. Good cultural fit to local research environment.
• Background knowledge in the treatment method of traditional Chinese Medicines is a plus.
• Possess a can-do attitude, positive mind-set, team spirit and strong problem solving skills.

Benefits

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.

And more!!!!

#LI-ROMSENIS

Vita Green is a leading health products company in Hong Kong with global presence. We aim to promote health by producing modern herbal remedies manufactured to the highest western pharmaceutical standards as well as importing quality vitamin and health supplements from USA. 

VITA GREEN PHARMACEUTICAL (HK) LTD. which has been certified with the GMP award by the authorities (Good Manufacturing Practice) is a subsidiary of Vita Green Health Products Co., Ltd.  We are now looking for enthusiastic, committed and qualified incumbents to be one of our team members.  A high value of integrity is a crucial asset to build a bright future with the Vita Green family. 

Research Scientist 

Opportunities 

You will be involved in the planning and execution of pharmaceutical development programs for innovative products for the company, and working with a team of professionals to develop platform technology for the company. You will also acquire understanding of the scientific knowledge and technical know-how required for pharmaceutical advanced formulation technology. You will build up strength in the competitive environment of local and global pharmaceutical industries. 

Job Duties: 

• Research based position to participate in company’s innovative oral care projects. 
• Develop innovative formulation technology know-how of the company. 
• Perform formulation physical characterization and biological evaluation of prototypes. Manage user trial of selected prototype. 
• Perform scientific literature search to support marketing activities. 
• Manage experimental data, compile reports and prepare presentation. 
• Manage contract research projects with local Universities. 
• Other duties as assigned by supervisor. 

• Candidates with less experiences will be considered as Research Associate. 

Job Requirements:  

• PhD or Master’s degree or above in Dental Materials Science, Chemistry, Chemical Engineering or equivalent discipline. 
• Hand-on experiences in oral care formulations are required. 
• Research experiences in formulation of nano-materials and bacterial assay are highly preferred. 
• Possess a can-do attitude, eager to learn new skills, positive mind-set, team spirit and strong problem solving skills. 

Benefits

• A stimulating career opportunity with the market leader
• Be a part of a growing team.
• Work comfortably and confidently in our fun and welcoming environment with a casual attire
• Convenient free shuttles from multiple locations.
• Fast track your career with our performance-based growth opportunities
• Performance-based bonuses offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience

#LI-ROMSENIS

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.

Accountabilities:

• Provide CMO support to the APAC Life market.
• Work collaboratively with other CMO’s within PartnerRe.
• Identify and highlight emerging trends and developments in the incidence, detection, treatment, and prognosis of diseases and lifestyles, as they relate to life and health insurance. 
• Provide medical support to the development and monitoring of products reinsured by PartnerRe.
• Participate with an internal team to update and maintain PartnerRe’s underwriting philosophy in various manuals (PAR – Partner in the Assessment of Risk).
• Review of facultative underwriting and claim cases as required.
• Show industry leadership by participating in industry associations.
• Create and make presentations internally and externally.
• Develop content for publications in various media.
• Participation on internal and external audits as required.

About you:

• Strong organizational skill.
• Excellent communicator, including communicating medical topics to non-medical audiences.
• Ability to work in a highly collaborative environment.
• Willingness to learn underwriting practices in markets outside of Asia Pacific.
• Able to manage multiple priorities and still meet stakeholder deadlines.
• Comfortable working in and with teams.
• Willing to travel in Asia Pacific as required.

• To improve and uplift service qualities
• Manage and coach call team to handle customers' order, inquiry or complaint
• Delivers quality mechanism and the measuring criteria to frontline service
• Work with different team to main a smooth daily operation
• Prepare monthly reports for management review
• Manage and assist in all ad hoc assignments as assigned
  
  本公司正透過勞工處推行招騁, 求職者請致電 2867 2346 查詢/安排面試
  [空缺編號: 27480]
  

• F6 / DSE level or above
• Minimum 2 years' relevant experience in customer service (Medical / Healthcare industry is preferred but not must)
• Strong competency working with CRM platforms to resolve customer issues
• Experience in leading teams in contact centre or fast-paced customer resolution environment highly desirable
• Customer-first service attitude, positive and strong communication skills
• Good command of written and spoken English, Chinese and Mandarin