Total 27 it manager job vacancies in Kennedy Town, Hong Kong Island

Our client a Commercial bank is looking to hire IT Infrastructure Specialist.

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

Requirements:

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus.

Our client a Commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the TVM process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement
• To support the new security BAU tasks for new projects, such as SIP & XDR, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.

Requirements

A)   Knowledge, Skill & Attributes

• Hands on experiences on IT security tools or applications.
• Knowledge of the DevSecOps or similar agile development
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin
• Following security best practices in performing tasks

B)   Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable

C)   Training and Relevant Experiences

• Fresh graduation or 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming
• Basic knowledge on networking

D)   Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a leading technology services company is looking hire Engineer.

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. 

Responsibilities

• Provide 1st and 2nd level support to users in a friendly and helpful manner.
• Follow procedures and instructions from your manager.
• Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks, escalating when tasks take longer than expected. 
• Promptly update job status in ticketing and activity tracking systems.
• Remain contactable via phone during out of office hours.
• Perform upgrade / maintenance / support jobs during non-office hours.
• Conduct daily morning checks on meeting room facilities.
• Manage meeting room facilities readiness and troubleshoot when problems arise. 
• Handle equipment deliveries and rack mount IT equipment occasionally. 

Requirements

• Fluency in written and spoken English is mandatory
• Fluency in spoken Mandarin
• Knowledge in Microsoft desktop / Office 365 / Azure platforms
• Troubleshooting Skills
• Industry certifications would be an advantage (MCITP/MCSE)
• 3+ years in a technology support role for Engineer
• Trade floor or financial services IT experience would be an advantage but not critical
• Diploma or above in fields of Information Technology, Software Engineering or equivalent.

Our client a IT Services Company is looking to hire IT Support - six months Contract.

Background/Experience/Required Skills

• Knowledge in PC Installation and configuration.

• Providing basic troubleshooting and guidance to customers in resolving their issues.

• Decommission Support for old laptops.

• Troubleshooting: Diagnose and resolve hardware related issue.

• Communication : Interact with team leader and to follow their guidance
• Fresh graduates who have done internship in IT Support also welcome to apply

• Experience: 1 to 3 years
• Work Location: Kwun Tong
• Basic IT Support knowledge
• Working Hours : Monday to Friday - 9:00 am to 6:00.pm
• You will get to work with investment bank.

• Experience: 1 to 3 years

Our client a Commercial bank is looking to hire Contract Infrastructure Engineer.

Responsibilities:

• Solid working experience in supporting Windows client workstations (e.g. Win7, Win10)
• Solid working experience in supporting mobile solutions (e.g. MDM, MAM, Mobile phone and tablet)
• Experience in managing corporate clients’ machines via central management system (e.g. SCCM, EPO)
• Experience in Avaya PABX system and MS Teams Room will be an advantage
• Experience in supporting endpoint security protection software (e.g. Anti-Virus, Device Control, Whitelisting, Sandboxing)
• Experience in supporting client software (e.g. MS Office, packaging software)
• Knowledge in advanced client tools (e.g. Video conferencing, secure instant message)

A)   Knowledge, Skill & Attributes

• Experience in Inventory and Asset Management
• Experience in Secure File Transfer System
• Solid experience in server and system software products
• Work independently, good analytical and problem-solving skills
• Good team player, self-motivated, good communication skills

B)   Academic and Professional Qualification

• Diploma/High Diploma in Information Technology or related disciplines
• Certification in MCSE, CCNA will be advanced
• Holder of MCSE/MCSA/MCITP or relevant certifications is preferred
• Holder of ITIL Certification will be an advantage

C)   Training and Relevant Experiences

• 1-3 years in-depth experience in End User Services and solutions Banking or Financial Services experience will be an advantage
• Microsoft, VMWare and ITIL Training will be an advantage
• Candidates with less relevant experience will also be considered

Our client is looking for a Finance Manager.

Responsibilities

• Overseeing financial reporting, budgeting, forecasting and financial analysis.
• Manage financial transactions, ensure compliance with financial regulations
• Provide strategic financial guidance to senior management.

• Financial Reporting, Budgeting and Financial Analysis skills
• Experience in managing financial transactions and ensuring compliance
• Proficiency in financial software and Microsoft Excel
• Knowledge of financial regulations and accounting principles
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Bachelors’ degree in Finance, Accounting or related field

Our client a Commercial bank is looking to hire is looking to hire Senior System Analyst

• Analyze business needs and evaluate software package solution.
• Develop, test, install, maintain and modify computer programs.
• Design application software and verify delivered results.
• Ensure development work follow department standard and guideline.
• Ensure the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Conduct unit test, system test, stress test, UAT
• Liaise with vendor on system support and maintenance
• Prepare documentation of the analysis and design work.
• Provide technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

A)   Knowledge, Skill & Attributes

• Proficient in Java, Oracle SQL and Unix shell script
• Experience in ETL design and programming is preferred
• Experience on Unix/Linux platform and Oracle Database is preferred
• Experience in supporting AML related systems is preferred.
• Experience in supporting Fraud monitoring related systems is preferred.
• Experience in working with vendor and checking the quality of vendor’s deliverable
• Team player with good analytical, interpersonal and problem solving skills.
• Good command of spoken and written Chinese and English, proficiency in Putonghua is an advantage

B)   Academic and Professional Qualification

• Degree in Computer Studies, Information Technology or relevant discipline
  

C)   Training and Relevant Experiences

• Minimum 6 years relevant working experience, preferably gained from banking industry

Our client a Commercial bank is looking to hire is looking to hire Senior IT Infrastructure Specialist

• Design, plan, build and administer client desktop, windows servers, file sharing, mobile device and system management solutions.
• Implement, support and optimize VMware, VDI and Citrix infrastructure. 
• Maintains AD/Domain, Exchange/Lotus Notes, Sharepoint, McAfee Anti-virus, MoveIT, Veeam and Varonis infrastructure
• Implement and review the AD group policy for security enhancement and automation.
• Introduce and implement automated tool to streamline the service request fulfillment.
• Recommend, implement and support other automation and security tools e.g. SCOM.
• Assist to manage the outsource vendors to fulfill the required service level.
• Assist to develop and maintain IT security policy and baseline pertaining to desktop.
• Liaise with external vendors and internal users to provide system solutions.
• Support the Disaster Recovery Site.
• Enforce and execute problem and change management procedures.
• Apply regular security patch non-office hours.
• Perform ad hoc projects as assigned by supervisor.

A) Knowledge, Skill & Attributes

• Solid experience in multi-server network, Lotus Notes/Exchange email and large-scale desktop management
• Familiar with Microsoft Domain/AD, SCCM, SCOM infrastructure.
• Exposure in VMware/Citrix and backup management.
• Good technical, problem solving and project management skill plus vendor management exposure.
• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workloade
• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Excellent leadership and good command of spoken and written English.

B) Academic and Professional Qualification

• Degree holder in Information Technology or relevant discipline.
• MCSE/MCITP/VCA/VCP certification is preferred
• CISA, CISM, CISSP or other cybersecurity certificate is preferred

C) Training and Relevant Experiences

• Able to facilitate cooperation among team members.
• 1+ agency contractors
• Manage 2 to 4 vendors to perform project implementation and BAU supports
• Collaborate with various stakeholders of BU/SU for project initiation, solution rollout, problem resolution and best practice alignment.

Our Client a IT services company is looking to hire System Support Manager.

Responsibilities:

• Be responsible for providing expertise on system administration of container platform using container and orchestration packages (e.g. Grafana, Nexus, Twistlock, etc.)
• Be responsible for leading System Administrators to perform the following:
• Perform installation, configuration, patching, upgrading, testing and trouble-shooting of the Assignment System;
• Provide 7 x 24 maintenance and supporting System
• Perform compilation of reports, compilation / maintenance of system documentation, etc.
• Provide expertise on system administration of container platform using container and orchestration packages
• Provide advice and support to the Tenants in container platform on all issues related to System.

• Degree holder in Computer Science, IT or related discipline
• At least twenty (20) years of IT working experience;
• At least 9-year experience in implementation, configuration, administration and support of e applications adopting OSS including at least Linux, Apache, MySQL, Python, etc.
• At least 7-year experience in design and implementation and support of infrastructures applying containers and Kubernetes as core technologies, plus in-depth knowledge in microservices and DevOps.
• At least 6-year experience in network design and support experience.
• At least 6-year experience in support of container platform using container and orchestration packages such as Openshift or equivalent.
• At least 6-year experience in support of applications/infrastructures applying service mesh; Knowledge and experience in administration of virtualised hosting platform.
• Must possess excellent communication skills in Cantonese and English

Our client a Commercial Bank os looking to hire IT Infrastructure Specialist

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire Project Manager – IT Application

Responsibilities:

• Manage/ Lead treasury, trading and financial / regulatory reporting projects to sustain continuous business growth, new financial products of the Bank
• Identifies and handles project and program dependencies. Lead projects that involve multiple stakeholders, ensuring project charters, integrated project plans, resource and contingency plans are prioritized and documented and that risk management processes are in place
• Co-ordinate with all stakeholders including both business, technology and vendor to support both business and system related project implementation.
• Assist in leading/ driving discussion with project members to resolve any implementation issues from both business and technical area, and drive execution according to the project plan.
• Formulate the overall project plan and schedule to report/ track all the progress.
• Lead all the project committee and steering committee to articulate any issues or potential problems for resolution, including presentation on to C level management.
• Comply with the adoption of the Bank’s best practices on Project Management,     Testing Portfolio Management methodology, Project Financial Management and etc. across the project life cycle.

A) Knowledge, Skill & Attributes

• Abundant Project Management in Financial industry is necessary

• In depth knowledge of financial products, pre-trade and post-trade activities.

• Experience of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Understanding treasury management and behavior of related system, e.g. Murex, Summit
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Able to work under pressure, tight and multiple deadlines.

B) Academic and Professional Qualification

•  Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

•  Minimum 5-6 years solid experience in product support, project management, preferably gained from banking sector.

• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage.
•   Prior experience in system conversion and business integration project is a definite advantage.

Our client a Commercial bank is looking to hire Senior System Analyst

Responsibilities:

• Manage user requirements and prepare functional specification
• Participate in system development and implementation
• Provide application support and maintenance
• Involve in whole Software Development Life Cycle including design, development, SIT, UAT and system implementation
• Liaise with vendor
• Incident management process to ensure service request or production incidents are dealt with promptly and properly managed
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Prepare technical design documentation
• Provide guidance to junior team members

A)   Knowledge, Skill & Attributes

• Banking or Finance Experience is preference
• System development and support experience in PL/SQL, Linux shell script
• Experience on Linux Platform
• Experience in using DataStage, Cognos is an advantage
• Understand treasury products is an advantage
• Strong analytical, problem solving and communication skills
• Good command of written and spoken English

B)   Academic and Professional Qualification

• Degree holder in Information Technology

C)   Training and Relevant Experiences

• 6+ years of hands-on development experience in IT industry
• Banking or Finance Experience is preference

Our Client a Leading IT Technology company is looking to hire IT Helpdesk Team Lead.

Responsibilities:

• Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner;
• Be responsible for actively monitoring ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools;
• Identify and escalate priority issues;
• Supervise the team to ensure SLRs are met;
• Resolve day-to-day operation issues and escalate to management where necessary;
• Act as first point of contact for new scope requirements and BAU Escalation;
• Compile monthly progress report on overall status of BAU support, ad-hoc projects and initiatives, including support KPIs;
• Good telephone manner;
• Willing to take shift duties and ad-hoc assignment;

• Bachelor’s degree / diploma in IT / IS discipline or equivalent;
• At least 10 years’ experience in helpdesk support; which included 3 years’ experience leading a team of 10+ helpdesk agents;
• ITIL foundation V3/V4 is required;
• Proficient in written English & Chinese; Fluent in spoken English and Cantonese; Ability to communicate in Mandarin is an advantage;
• 5-day work a week.

Our client a Information Technology company is looking to hire Workplace Support Manager

Job Responsibilities:

• Act as the dedicated single point of contact on Workplace Support services;
•  Monitor and ensure timeliness, quality, and overall effectiveness on service performance on Service Desk and Workplace Support services;
• Review special Service Request that warrant special attention or require further follow-up, if any;
• Review and allocate manpower/ resources at field level;
• Provide analysis on service efficiency and effectiveness and recommends areas for improvement;
•  Organize regular meeting for services performance review;
• Formulate the due diligence, transition, implementation and risk mitigation plan;
• Formulate and continuously improve escalation procedure to facilitate complex problem resolution;
• Coordinate service support resources when specific skills are needed;
• Deliver on demand incident reports, monthly SLRs report, incident performance trend analysis reports and fault pattern analysis reports as well as conduct weekly review meeting and monthly service review meetings with the Employer; 
• Ensure premium services quality and immediate problem resolution; and
• Manage ongoing operations and support issue.
  
  

• Bachelor degree of a relevant discipline and at least 10 years of IT working experience, with at least 5 years in workplace support operations and minimum 3 years in a supervisory or managerial role
•  ITIL certified
• Proven experience in infrastructure technology management
• Proficiencies in project management and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+, are a plus

Our client a leading Toy Manufacturing company is looking to hire Content Manager / Content Creator.

Job Description:

seeking a skilled Content Creator to oversee the creation and management of year-round promotional and creative contents including new releases and live-stream interactions with audience. The ideal candidate will have a passion for storytelling, an eye for detail, and a strong understanding of marketing strategies, best to have concrete doll related or other collectible products exposure.

 As the Content Manager, you will play a pivotal role in ensuring that our brand's message is effectively conveyed to our target audience across various social media platforms (mainly Facebook, company website blogs, Youtube, Instagram and Twitter etc).

 Key Responsibilities:

• Develop and implement content strategies that align with the company's goals and objectives.

• Create engaging and compelling content for digital platforms, including social media, company website, and email campaigns.

• Scriptwriting for live-stream content and manage an active content calendar for the brand

• Collaborate with the marketing team to create and execute campaigns that drive brand awareness and customer engagement.

• Stay up-to-date on industry trends and best practices to drive innovation and continuous improvement.

• Bachelor's degree in Marketing, Communications, English, or related field, candidate who likes or collects dolls is a bonus.

• Proven experience in content creation and management, preferably within the toy or consumer goods industry.

• Strong writing and editing skills with a keen attention to detail.

• Familiar with the US / North American market

• Proficiency in digital marketing tools and platforms.

• Excellent communication and teamwork abilities.

• Creative mindset with a passion for storytelling and brand building.

Our client a leading Toy Manufacturing company is looking to hire Licensing Project Manager.

Responsibilities:

• Develop and maintain relationships with licensors, negotiating licensing agreements that align with company objectives and brand values.
• Coordinate all aspects of the licensing process, including contract review, approval, and implementation.
• Collaborate with internal teams to ensure products meet licensing and branding guidelines.
• Monitor and enforce licensing agreements to protect the company's intellectual property rights.
• Conduct market research and stay up-to-date on industry trends to identify new licensing opportunities.
• Manage budgets and financial forecasts related to licensing projects.
• Communicate regularly with cross-functional teams to ensure alignment on project timelines and deliverables.
• Handle any licensing-related issues or disputes in a timely and professional manner.
• Stay informed about regulatory requirements and changes that may impact licensing agreements.

• Bachelor's degree in Business, Marketing, or related field, candidate who likes or collects dolls is a bonus.

• Proven experience in licensing, brand management, or a related role within the toy industry.

• Strong negotiation and contract management skills.

• Excellent communication and interpersonal abilities.

• Knowledge of intellectual property laws and licensing best practices.

• Ability to multitask and prioritize competing deadlines.

• Detail-oriented with a high level of accuracy in documentation and reporting.

Our client is a large Investment Bank is looking to hire  IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 3 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 1 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 4 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 2 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

Our client a large commercial bank is looking to hire Project Manager.

Responsibilities:

• Responsible for managing assigned product and project development initiatives to meet the productivity and growth targets of the Bank.
• Develop and manage detailed project plans, including definition of milestones and deliveries to bring projects from initiation to delivery.
• Work with stakeholders and manage project resources to drive execution according to the plan.
• Monitor and report on project progress, cost, risks, issues and dependencies.
• Support the preparation and completion of project documentation according to the approved project management guideline.
• Lead and liaise with end users and IT in system implementation project.
• Ensure overall effectiveness of assigned product and project development.

A) Knowledge, Skill & Attributes

• In-depth knowledge of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Operation experience / knowledge of wholesale banking business in China (e.g. working experience in Chinese local bank in Mainland China).
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Willing to work under pressure and overtime.

B) Academic and Professional Qualification

• Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

• Minimum 10 years solid experience in product support, project management, preferably gained from banking sector.
• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage, preferable experience in PRC.
• Prior experience in system conversion and business integration project is a definite advantage.

Our client a Large commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.

• To support and follow up the Threats & Vulnerability Management process.

• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.

• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement

• To support the new security tasks for new projects initiatives, such as SIP & XDR antivirus management, Firewall Management Utility, etc.

• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.
• As SME on Cybersecurity services to collaborate with application team for project scoping and delivery. 

• 2-3 year hands-on experiences on IT security tools and applications or software development

• Knowledge of the DevSecOps or similar agile development

• Experiences on HK FSI, banking industry is preferred

• Basic communications with English and Mandarin
• Following security best practices in performing tasks
• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable
• 1-2 years experiences on HK FSI, banking industry is preferred
• Basic knowledge on software programming and networking
• Sound knowledge on Software Development Life Cycle
• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a Large Commercial Bank is looking to hire Analyst Programmer /System Analyst -IT Application, Investment & Payment Product.

Responsibilities:

•  Gathers and analysis business needs with users.

• Evaluates and recommend software packages and solution to meet business needs.

• Review and provide recommendation on application software improvement.

• Designs, supervises development and verifies delivered results.

• Ensures development work follow department standard and guideline.

• Prepares Documentation of the analysis and design work.

• Assists SSA/SA, Application Development to plan and supervises application implementation.

• Provides guidance to junior IT personnel.

• Ensures the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.

• Provides technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

• Degree holder in Information Technology or relevant qualification.

• At least 2 to 8 years of experience in application software development.

• Exposure to multiple computer platforms.

• Technical skill and experience on DataStage is preferable.

• Practical experience in Java, JBOSS, Websphere, IBM MQ, XML, Oracle, MySQL and MSSQL, Shell Scripting.

• Strong technical skill in Java, JBOSS, Shell Scripting, Database SQL.

• Major projects work on Core Banking, Deposit and Payment related operation projects.

• Possess experience in whole development cycle mainly in system development, implementation and support.

• Excellent analytical and problem solving skills.

• Be a team player for mobilizing the team and vendor resources.

• Proactive attitude and able to work independently.

Our client a large Commercial Bank is looking to hire Analyst Programmer - IT Applications.

Responsibilities:

• Banking application development and enhancement

• Design, develop, test and support Bank Compliance systems

• Conduct unit test, system test, stress test, UAT

• Prepare functional and technical documentation

• System rollout and support

• Liaise with vendor on system support and maintenance

• Participate in daily system support and maintenance

• Proficient in Java, Oracle SQL and Unix shell script

• Experience in ETL design and programming is preferred

• Experience on Unix/Linux platform and Oracle Database is preferred

• Experience in supporting AML related systems is preferred.

• Experience in working with vendor and checking the quality of vendor’s deliverables

• Team player with good analytical, interpersonal and problem solving skills.

• Good command of spoken and written Chinese and English, proficiency in Putonghua is an advantage
• Minimum 3-5 years relevant working experience, preferably gained from banking industry
• Degree in Computer Studies, Information Technology or relevant discipline

Our client, a leading banking company, is currently seeking to hire a IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the Threats & Vulnerability Management process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement.
• To support the new security tasks for new projects initiatives, such as SIP & XDR antivirus management, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.
• As SME on Cybersecurity services to collaborate with application team for project scoping and delivery.

A ). Knowledge, Skill & Attributes

• 2-3 year hands-on experiences on IT security tools and applications or software development.
• Knowledge of the DevSecOps or similar agile development.
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin.
• Following security best practices in performing tasks.

B). Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology.
• Fulfill HKMA ECF is preferable Training and Relevant Experiences.

C). Training and Relevant Experiences

• 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming and networking.
• Sound knowledge on Software Development Life Cycle.

D). Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications