Total 57 assistant manager job vacancies in hk aia central

• Coordinate and manage business travel logistics, including accommodation and itineraries
• Schedule and organize appointments, meetings, and events for executives
• Provide comprehensive professional, secretarial, and administrative support
• Liaise and coordinate with international government departments on behalf of executives
• Conduct policy reviews and assist in ensuring compliance with relevant regulations
• Perform errands and handle various ad hoc projects as assigned
• Maintain confidentiality and exercise discretion in handling sensitive information

• Bachelor's Degree or higher in International Business, International Affairs, or a related field
• Minimum of 3 years' experience as an Executive Assistant or in a similar role
• Proficiency in Cantonese, Mandarin, and English, with excellent communication, organizational, and professional writing skills
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven ability to manage multiple tasks and prioritize effectively
• Experience in liaising and coordinating with international governmental departments
• Experience in policy review and compliance
• Flexibility to work outside regular business hours as required
• Strong attention to detail and problem-solving skills
• High level of professionalism and ability to work independently

• 5-day work week
• Attractive remuneration package
• Comprehensive medical and dental coverage
• Opportunities for professional development and career advancement
• Friendly and collaborative work environment

Job Responsibilities:

• Welcoming and greeting visitors in a professional and friendly manner
• Handling incoming calls and directing them to the appropriate person or department
• Assisting with meeting room bookings and coordinating meeting logistics
• Performing general administrative duties, including but not limit to travel and hotel management, attendance records etc
• Assisting with office management tasks, such as managing office supplies and coordinating office maintenance and equipment procurement
• Providing administrative support to various departments when needed
• Assist in organizing company activities
• Assisting with ad hoc projects and tasks as assigned

• Diploma or above in Business Administration or related disciplines
• At least 5 years of relevant working experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills
• Ability to work independently and under pressure
• Proficiency in Microsoft Office Suite
• Ability to handle confidential information with discretion
• Good command of both spoken and written English, Cantonese, and Mandarin is a plus
• Immediate available is highly preferred 

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

About the Role

We're now looking for a driven and focused Restaurant Manager to join our Pici pasta bar.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as an Assistant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as an assistant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://pici.hk/our-philosophy/

About the Role

We're now looking for a driven and focused Restaurant Manager to join Pirata Group.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We're now looking for a dynamic and proven General Manager to join Pirata Group.

As the General Manager, you will be fully accountable for all operational and financial aspects of the business. You will ensure that the team is well-trained and motivated, consistently delivering extraordinary, memorable experiences to our guests.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of guest service.

Duties & Responsibilities

• Be a champion of service and ensure the restaurant consistently hits guest satisfaction targets
• Lead, mentor, and develop the team
• Deal decisively and effectively with any issues
• Meet financial targets through the application of sound and agile business plans
• Work closely with your Head Chef, Director of Operations, and our Marketing team to ensure the restaurant is positioned correctly in the highly competitive local market
• Ensure that the venue adheres to local Health and Safety laws
• Implement effective back-of-house systems and procedures
• Write staff rosters and manage annual leaves and staff absences
• Control the cost of goods by overseeing, maintaining and optimizing stock levels

• A minimum of 2 years of General Manager experience in a restaurant with more than one hundred covers
• Will have managed a large team of staff, both front and back of house
• Have a complete understanding of restaurant finances and be P&L-accountable
• A tangible record of driving sales within a commercial restaurant environment
• Excellent communication skills
• Empathetic people management skills
• Positive attitude with a teamwork mindset
• Sense of responsibility for the whole outlet, while being able to support other properties within the Pirata Group portfolio as required
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants

• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Summary:

We are looking for a detailed minded and energetic Administrative Assistant to support Court Reporting operation team on transcription production and administrative activities in Hong Kong.  The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.

Responsibilities:

• Handle production of transcripts, audio cutting and conversion, CD / DVD creation per case info instructions (Private Diary & Tender Jobs)
• Submit the transcript and media to client before due date
• Follow up with reporters and case managers (via phone call, text message and/or email as applicable)
• Update the case info record and in-house database system, creating reports
• Print hard copies of transcripts (documents) and create transcript bundles including delivery (via daily delivery to Courts/Case Venues, via hand/courier delivery request for local and overseas jobs)
• Scan exhibits, case bundle documents and upload to in-house shared drive and folders
• Document binding & Data entry
• Prepare Binder files, dividers, tabs, spine, labels, etc.
• In-house prints, scan, binding, laminate support
• Keep track of the inventory level of the Production stationeries, printing paper, toners, etc., coordinate on a timely manner with relevant department to stock up as required
• Circulate Daily Roster at the end of the day
• Answer general phone enquiry and direct phone to appropriate staff members
• Meet and greet visitors or client in a professional and friendly manner
• Prepare and send out going faxes, mail and courier parcels
• Collect document and deliver deliverables on ad hoc basis
• Provide back up support to other departments e.g. transcription support & office administrative activities.
• Support Ad-hoc duties when required
• Manage travel bookings

Requirements:

• F.6 graduate or above
• At least 1-2 years’ experience in office setting / Fresh University Graduates are welcomed without office experience
• Good command of English and Chinese
• Proficiency in using computer, telephone system, fax & photocopier
• Good software skills e.g. word processing, excel
• Efficient, able to work under pressure and self-motivated
• Detail-oriented, time sensitive and accuracy
• Immediately available preferred

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Summary:

We are looking for a detailed minded and energetic Administrative Assistant to support Court Reporting operation team on transcription production and administrative activities in Hong Kong.  The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.

Responsibilities:

• Handle production of transcripts, audio cutting and conversion, CD / DVD creation per case info instructions (Private Diary & Tender Jobs)
• Submit the transcript and media to client before due date
• Follow up with reporters and case managers (via phone call, text message and/or email as applicable)
• Update the case info record and in-house database system, creating reports
• Print hard copies of transcripts (documents) and create transcript bundles including delivery (via daily delivery to Courts/Case Venues, via hand/courier delivery request for local and overseas jobs)
• Scan exhibits, case bundle documents and upload to in-house shared drive and folders
• Document binding & Data entry
• Prepare Binder files, dividers, tabs, spine, labels, etc.
• In-house prints, scan, binding, laminate support
• Keep track of the inventory level of the Production stationeries, printing paper, toners, etc., coordinate on a timely manner with relevant department to stock up as required
• Circulate Daily Roster at the end of the day
• Answer general phone enquiry and direct phone to appropriate staff members
• Meet and greet visitors or client in a professional and friendly manner
• Prepare and send out going faxes, mail and courier parcels
• Collect document and deliver deliverables on ad hoc basis
• Provide back up support to other departments e.g. transcription support & office administrative activities.
• Support Ad-hoc duties when required
• Manage travel bookings

Requirements:

• F.6 graduate or above
• At least 1-2 years’ experience in office setting / Fresh University Graduates are welcomed without office experience
• Good command of English and Chinese
• Proficiency in using computer, telephone system, fax & photocopier
• Good software skills e.g. word processing, excel
• Efficient, able to work under pressure and self-motivated
• Detail-oriented, time sensitive and accuracy
• Immediately available preferred

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Lead the ongoing regular development of business forecasts and analytical models to advise business decisions
• Highly critical to state of business and anticipative of business problems and priorities
• Explore the data and conduct in-depth analyses including agency and customer behaviours, segmentation analyses etc, to identify gaps and opportunities for improvement and growth
• Take part in annual strategic planning process from initial planning, data exploration, strategy formulation to engagement with stakeholders to ensure the alignment with Company and Departmental directions
• Work closely and manage stakeholders inside and outside of the department including Finance, Proposition, Group Office, etc
• Hands-on experience in machine learning-based solutions would be a plus

Minimum Job Requirements:

• University degree preferably in Business, Statistics, Data Science or other quantitative fields
• At least 8 years of relevant experience in Data Analytics or Business Intelligence preferably in financial services sector
• Proven hands-on experience with Python, PySpark, SQL and Excel-based modelling
• Strong presentation, communication and interpersonal skills
• Highly self-motivated and independent with ability to work under pressure

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Ensure the accuracy and timeliness of accounting records and reconciliation
• Handle payment and receivables of the companies
• Checking of redemption and refinance reports
• Prepare funding for various purposes
• Handle insurance related issues and money lender licenses related issues
• Handle company secretarial issues and bank accounts maintenance
• Assist in month end closing
• Participate in ad hoc assignment when needed

• Bachelor's Degree in Accounting, Finance or related discipline, or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience
• More experience will be considered as Assistant Manager
• Proficiency in MS Office, with knowledge in FlexSystem is an advantage
• Good English and Chinese typing skills
• Able to handle multi-tasks and meet tight deadlines
• Mature, well-organized and able to work under pressure
• Good interpersonal and communication skill

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities

• Assist the Head of Business Development – AIA Agency to perform supervisory duties;
• Lead the sales team to achieve Company’s business targets as well as manage the team, which includes training, coaching, motivating, monitoring subordinates and  streamlining their sales workflows to achieve individual sales targets;
• Develop and establish new sales distribution channels as well as maintain good relationship with clients and business partners;
• Provide quotation & advice to clients / intermediaries as well as handle services & product enquiries;
• Manage projects including marketing activities, promotional campaigns, product development, etc.
• Obtain and maintain license as an individual insurance agent of Blue Cross with the Insurance Authority, and, where necessary, upon successful licensing as individual insurance agent with the Insurance Authority, advise on or arrange contracts of insurance or carry on regulated activity;
• Handle ad-hoc projects as assigned.

Requirements

• Sales oriented, positive and can work under pressure; 
• A team player with great initiative, positive and good interpersonal skills;
• Good communication and presentation skills;
• Excellent command of spoken and written English and Chinese;
• Proficient in Microsoft Word, Excel and PowerPoint.University degree in Business Administration or related disciplines, or Diploma in insurance or related disciplines;
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, and the minimum education and qualifications requirements, including but not limited to passes in IIQE Paper 1 & 2 [subject to the regulated activities to be conducted];
• Qualified IIQAS, LOMA, ANZIIF (Senior Associate) or other related professional insurance qualifications an advantage;
• Minimum 5 years’ relevant experience in insurance industry.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Prepare and monitor the budget & forecast
• Ensure accuracy and timely accounting records in the FlexSystem
• Maintain updated charts of Accounts & Analysis Code in FlexSystem
• Review and enhance accounting system, accounting policies and internal control
• Liaise with external auditors and professionals
• Handle accounting duties of Directors’ investment in various countries
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Working on different projects, including but not limited to research and study of accounting treatment
• Handle ad hoc tasks as assigned from time to time

• Bachelor's degree or above in Finance, Accounting or related disciplines, preferably with CPA qualification, , or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience, with experience in commercial field is an advantage 
• Can work well with different parties, both internal and external
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially & analytical mind
• Good interpersonal and communication skills
• Immediately available is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Roles and Responsibilities:

  - Participate in the development of analytical projects designed to understand key business behaviors that drive opt-in member acquisition and engagement.

  - Create the IVS data mart, including data cleansing and data mining. Leverage the data mart to support the IVS tracker dashboard development.

  - Develop lead assignment models to identify the high propensity agents on specific IVS leads and co-work with digital team to support the lead assignment activities.

  - Support ad-hoc worksite event analytics requirements of segments and channels.

  Minimum Job Requirements:

  - Bachelor’s Degree in Math, Statistics, Business or Computer Science

  - 3yrs or more experiences in data analytics and machine learning model development

  - Experience in data review and extraction from a large, enterprise data warehouse preferably with Python, SQL, PowerBI, Advance Excel etc.

  - Preferable with working experience in insurance industry or corporate solution related role

  - Preferable with results-oriented, self-motivated to thrive under pressure and committed to continuous self-development.

  - Preferable with written, oral, interpersonal and presentation skills; presents with passion i.e. ability to explain technical details in a language that non-technical partners can comprehend.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Propose hedge and strategic initiatives, enhance existing hedge strategies and support any requirements needed including stakeholder communications for approval of framework and ongoing management
• Manage financial projections, analytical studies and modelling approach related to hedging and other investment strategy analysis, including capital, embedded value, IFRS and investment return
• Design and guide subordinates to implement tools for asset liability position monitoring, hedging analysis and fiancial metrics projection related to hedging initiatives
• Design and prepare management information (MI) related to ALM/SAA matters for relevant committees
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure the compliance of various capital and risk management requirement from Group Office and regulator on daily work

Minimum Job Requirements:

• University / College graduate in Mathematics, Statistics, Actuarial Science, Financial Mathematics or relevant subject plus at least 7 years of relevant experience
• Sound people management and analytical skills.
• Good communication, presentation and project management skills.
• Possess business acumen, be innovative and self-driven.
• Ability to deal with and handle multiple and changing priorities.
• Knowledge in insurance products and various financial reporting bases
• Knowledge in asset liability management and economic based capital regime will be an advantage
• Proficiency in Business Software
• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Implement Health and Wellness digital initiatives and quick wins according to strategic roadmap
• Design and drive business solution for Vitality, wellness and VAS platforms
• Act as Digital Business Owners to collaborate with Digital Product Owners under IT to develop, run and implement best-in-class customer centric journey on H&W digital products
• Work with IT to generate innovative digital solutions for services, processes, customer experiences and support models for H&W digital platforms
• Identify digital trends and provide insights with data to drive new digital initiatives aligned with overall H&W business plan and to strengthen the performance of digital platform.
• Promote the use of digital platforms to channels and customers
• Manage relationship with digital vendors and various H&W partners
• Partner with Technology Risk Team to ensure all digital platforms under a secured environment and align with the risk governance framework
• the relevant licenses and fulfilled the licensing requirements.

• University degree in Business, IT or equivalent, with over 5 years working experience in financial services. IT or healthcare industry.
• Validated experience in management of strategic and digital initiatives.
• Able to lead projects from launch to final implementation.
• Proven experience in running projects/digital product with Human-Centered design and agile approach.
• Creative and able to propose new insights in business and digital solution.
• Strong interpersonal, project management, planning and time management skills.
• Possesses innovative, strategic and analytical mentality, self-motivated and

result oriented.

• Able to work under pressure and meet tight timeline.
• God command of written & spoken Chinese and English.
• Acquire licence if job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

• Coaching
• Dedicated leadership training for those of managerial responsibilities

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

• 為具有管理責任的人員提供專門領導力培訓

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Handle and investigate the escalated cases from colleagues or regulator in both written and verbal communication;
• Assist in regular resources planning and allocation through roster management so as to maximize the function and production of individuals;
• Assist in implementing management’s new business initiatives to enhance the company’s customer service standards and reputation in the market;
• Provide staff training to ensure high performance and achievement of individual, team and department objectives

Requirements:

• University degree or equivalent experience with minimum 6 years’ work experience in customer service call centre or frontline counter centre, of which at least 2 years at managerial level.
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, including but not limited to passes in IIQE Paper 1, 2 [subject to the regulated activities to be conducted]
• Proactive, attention to details, able to work under pressure in a dynamic and changing environment to meet agreed timelines;
• Good command of both written and spoken English and Chinese.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Chinese Word Processing.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs.
• Contribute on the system specifications and development in enhancing the efficiency and quality of policy services.
• Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process.
• Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled.
• Train up subordinates adhere to service standards, instructions and best practice.

Job Requirement

• University graduate or above
• Good command of written and spoken English and Chinese
• 7 years relevant working experience with minimum 3 years at managerial level
• CII / ANZIIF qualification preferred
• Excellent PC knowledge (Word, Excel and PowerPoint)
• In-depth knowledge of General Insurance products and policy administration operation
• Planning and organizing skills
• Communication skill with both internal and external customers
• Leadership and coaching skills
• Analytical and problem solving skills
• Customer satisfaction oriented mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

• Strategy Development: Plan and implement social media platform strategies that aligned with the company's goals and objectives.
• Social Media Content Creation and Management: Create platform native, engaging and relevant content for social media platforms, including text, images, videos, and other media formats. Manage content calendars and gatekeep posting schedules.
• Integrated Marketing Advertising: Plan and execute integrated advertising campaigns including social media campaigns. Monitor campaign performance, optimize ads, and track key metrics.
• Community Management: Engage with the online community, respond to comments and messages, and address customer inquiries or concerns in a timely and professional manner.
• Collaboration and Coordination: Work closely with cross-functional teams, such as Marketing, Corporate Communications, Strategic Alliances, Corporate Solutions, to align social media efforts with broader marketing strategies. Collaborate with influencers, partners, and agencies as needed.
• Stay Updated on Trends: Keep abreast of the latest social media trends, platform updates, and industry best practices with the strategic media partners. Identify opportunities for innovation and growth in the social media space.

Minimum Job Requirements:

• Minimum of 6 years of experience in social media management, preferably from financial institutions with a focus on strategy development and execution.
• Ability to develop and execute social media strategies aligned with business goals. Strong understanding of target audience, brand positioning, and messaging.
• Excellent written and verbal communication skills in Chinese and English. Ability to collaborate effectively with internal teams, external partners, and influencers.
• Capacity to navigate a fast-paced and dynamic social media landscape. Flexibility to adapt strategies and tactics based on changing trends and platform algorithms.
• Understanding of Brand Guidelines, and reputation management in the social media sphere.
• Strong leadership skills to supervise and guide the social media agency.
• Proficiency in major social media platforms (such as Facebook, Instagram, LinkedIn, YouTube, WeChat and XHS) and their respective advertising tools. Familiarity with emerging platforms and trends is a plus.
• Proficiency in creating engaging and visually appealing content for social media platforms.
• Ability to analyse social media metrics, identify trends, and derive actionable insights. Familiarity with social media analytics tools (e.g., Facebook Insights, Google Analytics) is beneficial.
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Effective implementation of AML and Economic Sanctions compliance program

• To implement AML and Economic Sanctions Guidelines and programs, including but not limited to embedding compliance requirement in day-to-day operations of business.
• To develop and implement a risk-based assurance and monitoring program to ensure the compliance of the respective AML requirement.
• To implement the group-wide monitoring system on AML and Economic Sanctions in accordance with Group Compliance direction.
• To enhance compliance monitoring programs and investigation in relation AML requirements.
• To work with respective business collaborators effectively implementing AML source of wealth assessment.
• Training and communication of compliance policies and procedures.
• Support and coordinate with regulators on their regulatory inspection visits on AML Compliance.
• Effective compliance program assessment per agreed metrics by Group Compliance.
• Initiate proactive gap analyses and gap closure projects under AML and Economic Sanctions Programs.
• Maintain consistent local compliance policies and procedures which are aligned with Group Compliance policies and guidelines.
• Implement a risk based local assurance and monitoring programme which is expressly designed to assess compliance with AIA Group as well as local regulatory standards.
• To facilitate and support the development of AML and Economic Sanctions establishment under Target Operating Model.

• To be appointed as Deputy Money Laundering Reporting Officer for the company and conduct all vital duties as required.

Build a robust and well controlled AML system to ensure it performs as expected

• To embed AML System alerts and controls into Compliance and first lines daily operational process.
• Ongoing review the performance of AML System to align with the latest business and system development. Ensure key system functionality on AML system are continuously improved and any identified deficiency are timely resolved.

Effective implementation of compliance policies and related procedures to address key compliance risks of Anti-Corruption

• Liaise with respective affected departments to implement action plan to remediate the gap identified. To supervise the implementation status of remediation action plans to ensure risks are adequately addressed.
• To implement compliance program in accordance of the agreed compliance plan.
• Effective management of compliance incidents including performing investigation, reporting and escalation and the monitoring of the implementation of remedial actions.
• Training and communication of compliance policies and procedures.
• Effective compliance program assessment per agreed metrics by Group Compliance. Quality and clarity of issues and risk reporting.
• Maintain consistent local compliance policies and procedures which are aligned with Group Compliance policies and guidelines.
• Implement a risk based local assurance and monitoring programme which is expressly designed to assess compliance with AIA Group as well as local regulatory standards.

Engagement with Business Units collaborators to ensure compliance risk is embedded into business decision

• Coordinate AML Committee (including first line and second line people) with regular meeting as an engagement platform to discuss various tasks and improvements in company AML program.
• Enhance engagement with business units to provide advice and solutions to lead compliance and regulatory risks in areas acting as SME in order to support quality business growth. Maintains relationships with a network of diverse contacts.
• Raises awareness of the business units concerning the three-line of defense risk management model.
• Maintains relationships with a network of diverse contacts
   

Minimum Job Requirements:

• Bachelor’s degree in Accounting, Finance, Information Technology, Law or Business or equivalent with a minimum of 6 years proven working experience in the financial services industry focused on compliance, risk management, legal and/ or internal controls.
• Professional qualification in life insurance, Compliance, Internal Audit, IT Audit or related disciplines is preferred.
• In-depth understanding of the Insurance business is preferred.
• Have hands-on experience to data analytics and data extraction tools.
• Good interpersonal and communication skills and self-motivated.
• Good written and spoken communication skills in English and Chinese.
• Independent and be able to work under pressure.
• Be organized, meticulous with good problem solving skills.
• High level of integrity and take ownership and accountability of results.

Others:

• You are required to acquire relevant licence if your job involves in regulated activities
   

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Responsibilities:

• Provide comprehensive administrative and secretarial support to senior management
• Manage calendar, schedule appointments and meetings, and coordinate travel arrangements
• Prepare and edit correspondence, reports, and presentations
• Handle incoming calls, emails, and other forms of communication
• Being the first point of contact for visitors coming to the office
• Operate and manage a full spectrum of office service/daily operations for the office
• Coordinate and organize internal and external meetings and events
• Assist in preparing and monitoring budgets and expenses
• Support office relocation and renovation project
• Handle the procurement of the operational needs of administration functions
• Liaise with relevant vendors, contractors, and other service providers
• Organize staff activities and company events
• Other ad hoc duties as requested

• Bachelor's degree in Business Administration or a related field
• Proven experience as an executive assistant or in a similar administrative role
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite
• Attention to detail and ability to multitask
• Professional and discreet with strong interpersonal skills
• Ability to work independently and handle confidential information
• Fluency in English, Cantonese, and Mandarin is preferred

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Fund Performance Analysis

• Conduct quantitative fund analysis to dissect the feature and performance of competitors’ fund products.
• Conduct multi-dimensional fund comparison between AIMHK’s funds and competing funds.
• Work with Group Investment’s Middle Office, AIMHK’s investment teams and AIAHK’s stakeholders to prepare regular and ad hoc fund performance related reports.

Portfolio Modelling & Simulation

• Conduct portfolio modelling, simulation and back-testing to validate and support new product ideas.
• Propose optimal asset and/or regional allocation mix for new fund products based on in-depth quantitative analysis and simulation.

Fund Ranking Modelling

• Manage and maintain an in-house developed Visual Basic fund ranking model.
• Run the fund ranking model on a regular basis and report the ranking results to AIAHK’s ILP team as part of AIMHK’s Type 4 advisory services.

Model Portfolios For ILAS/PLP Customers

• Assist AIAHK’s ILP team with the development and ongoing monitoring of model portfolios for ILAS/PLP customers.
• Conduct in-depth fund style and scenario analysis on funds on AIAHK’s ILAS platform to enhance the performance of model portfolios.

Ad hoc Quantitative Analysis

• Provide ad hoc quantitative analysis on investment fund markets.
• Communicate the findings to fellow colleagues of the Product & Business Development team. 

Stakeholder Management

• Establish good rapport with stakeholders within AIA Group, including AIAHK (e.g. investment, ILP & MPF teams), Group Investment (e.g. GIMO) and AIAIM in Singapore. 
• Provide investment & fund related supports to the MPF and ILAS teams of AIAHK. 

Minimum Job Requirements:

• At least 10 years of experience in quantitative finance or portfolio/fund analysis in fund houses, investment banks or financial institutions.
• Postgraduate qualification in mathematics, statistics, econometrics, actuarial science, or quantitative-related subjects.
• Well-verse in Visual Basic, Bloomberg and Morningstar system.
• Investment-related professional qualification (e.g. CFA, FRM or CIPM).
• In-depth understanding of quantitative dynamics of major asset classes, including equities, bonds and currencies.
• Ability to quantitatively translate investment product ideas into model portfolios and perform portfolio simulation.
• Knowledge of retail financial markets and wealth management products.
• Strong presentation and report-writing skills.
• Good team player with strong coordination skills to work with colleagues from various cultural background.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

Workflow Management

Ensure the centre’s environment, traffic, resources and service workflow are smooth and proper.

• Serve as the centre in charge when superior is not around and to oversee the PRC service at Wealth Select Centre on Saturday and Public Holidays.
• Do good traffic control.
• Make good resources' planning.
• Customer enquiries, requests and complaints are handled effectively and efficiently.
• Implement documented procedures, service benchmarks, regulatory requirements, company’s policies and practices.
• Give appropriate advices or approval on customer requests in relation to policy matters with reference to applicable guidelines.
• Resolve complaints escalated from subordinates
• Create good customer experience via seamless workflow and collaboration with working partners.

Staff Training and Mentoring

Act as a trainer and monitor team members’ performance.

• Identify training needs of team members on both hard and soft skills and prepare pertinent training plans.
• Report regularly to superior(s) on team members’ performance.
• Empower team members to work towards Company’s service direction.

Quality Assurance

Ensure quality services are provided to customers and strike for service excellence.

• Uplift service standard, consistency, alignment and flexibility.
• Make market intelligence and benchmarking. Bring in good practices.
• Collect customer feedback and take improvement actions where necessary.
• Update service manuals/guidelines/procedures.
• Conduct investigation for complaint/non-compliant cases and report findings timely.
• Take corrective/remedial action to salvage operations deficiencies/service gaps.
• Initiate and implement service enhancement items to uplift customer experience and operation efficiency.

Report Management

Prepare reports with quality and within timeline.

• Consolidate and analyze data
• Identify areas for improvement and action plans.

Stakeholder Management

Build up close and cordial relationship across teams to facilitate daily operations.

• Mitigate team conflicts and communication problems.
• Maintain harmonious relationship.
• Be responsive to enquiries and requests.
• Balance the interests of different parties.

Advocate of CETP and EODB

Act as an advocate of CETP and EODB to facilitate the development of CETP and EODB in S&O.

• Participate in service enhancement related projects.
• Engage team members in support of CETP and EODB.
• Be a role model to foster the staff proposition “Challenge”, “Empowerment” and “Growth”.

Other Responsibilities

• Perform other responsibilities and duties periodically assigned by superior(s) in order to meet operational and/or other requirements.

Minimum Job Requirements:

• University / College graduate with 4-5 years’ proven experience OR Form Five plus at least 7-8 years’ working experience
• Solid knowledge of life insurance
• Good communication and interpersonal skills
• Service-oriented and self-motivated
• Able to deal with difficult customers
• Positive to changes and challenges
• Proficient in both spoken and written English and Chinese including Mandarin
• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.