About the RoleWe’re now looking for a cheerful Receptionist to join The Sixteenth, the single address to our collection of four restaurants in Taiko..
About the Role
We’re now looking for a cheerful Receptionist to join The Sixteenth, the single address to our collection of four restaurants in Taikoo Place.
You will work alongside a Reception Supervisor and be responsible for welcoming guests, handling bookings, complaints, and guest enquiries in a prompt, efficient, and polite manner.
As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position.
Duties & Responsibilities
Greet and manage guests’ needs to enhance guest satisfaction
Support the floor team in managing tables efficiently to optimise covers and turns
Ensure all company standards are met during service
Set up the reception desk before shifts
Answer calls for booking and event enquiries
Positive attitude with a teamwork mindset
Sense of responsibility within your role
Excellent communication, interpersonal and leadership skills
Fluency in English is a must, other languages are advantageous
Experience working in hospitality is beneficial
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
50% discount at all our restaurants
Guaranteed incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
跟車送貨員 - 薪金可高達HKD20k / Service Technician, Salary up to HKD20K
Full-time
Full-time
Others/Any
Wan Chai, Hong Kong Island
Customer Service
9 months ago
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protec..
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Our client a large Commercial Bank is looking to hire System Analyst - Data ServiceResponsibilities: Propose and evaluate technical ideas with other t..
Our client a large Commercial Bank is looking to hire System Analyst - Data Service
Responsibilities:
Propose and evaluate technical ideas with other teammates so as to design a suitable technical solution against the requirements and demands of the industries
Study innovative measures and technical development roadmap for data-driven tasks and implementation plan
Develop statistical analysis and modeling algorithms and apply these algorithms for data driven solutions to problems in bank domain
Coordinate resources to carry out tasks against the plans and complete the projects (including work, project documents, technical report and paper , etc.) as scheduled with high standard
Liaise with vendor on system support and maintenance
Participate in daily system support and maintenance
Familiar with software development skills in one or more high level languages (/Java/Scala), one or more scripting languages (Python/Perl/Shell), knowledge of R or other statistical package.
Good at streaming development (e.g. Spark, Flink, Kafka)
Good writing, presentation, communication and analytical skills
Passionate, mature, self-motivated, and able to work independently and meet tight deadlines
Good command of both spoken and written English, Chinese (including Putonghua) preferred
Familiar with SQL and ETL tools (e.g. Informatica, Datastage)
Master or above Degree in Computer Science, Statistics, Mathematics, related disciplines or equivalent
Certificate in Scrum Master is an advantage and Familiar at agile Jira project management
5 years or more hands-on working experience on mathematical modeling, statistics learning, data mining, time series, optimization with demonstrated knowledge of machine learning, statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.).
Proven experience in working with large databases and relational databases (e.g., SQL/Cassandra/Hbase )
跟車送貨員 - 薪金可高達HKD20k / Service Technician, Salary up to HKD20K
Full-time
Full-time
Others/Any
Wan Chai, Hong Kong Island
Customer Service
10 months ago
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protec..
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Executive Assistant (Administration and Office Support)
Full-time
Full-time
Senior Executive
Central, Hong Kong
Sales / Marketing
10 months ago
Job Responsibilities: Provide comprehensive administrative and secretarial support to senior management Manage calendar, schedule appointments and mee..
Job Responsibilities:
Provide comprehensive administrative and secretarial support to senior management
Manage calendar, schedule appointments and meetings, and coordinate travel arrangements
Prepare and edit correspondence, reports, and presentations
Handle incoming calls, emails, and other forms of communication
Being the first point of contact for visitors coming to the office
Operate and manage a full spectrum of office service/daily operations for the office
Coordinate and organize internal and external meetings and events
Assist in preparing and monitoring budgets and expenses
Support office relocation and renovation project
Handle the procurement of the operational needs of administration functions
Liaise with relevant vendors, contractors, and other service providers
Organize staff activities and company events
Other ad hoc duties as requested
Bachelor's degree in Business Administration or a related field
Proven experience as an executive assistant or in a similar administrative role
Excellent organizational and time management skills
Strong written and verbal communication skills
Proficient in Microsoft Office Suite
Attention to detail and ability to multitask
Professional and discreet with strong interpersonal skills
Ability to work independently and handle confidential information
Fluency in English, Cantonese, and Mandarin is preferred
About SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and th..
About Sleek
Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.
We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!
Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.
Position Duties
Focused on Renewing our current clients based on their subscription
Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
Work with the other sales team and customer success team to ensure client’s satisfaction
Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
Ensure a high level of satisfaction of the client
A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
Spoken and written fluency in English, Mandarin and Cantonese is required
Sales & Customer Support experience essential
Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
Outstanding verbal and written communication skills
A passion for technology and the local startup ecosystem
Experience in customer retention of current customers
Zendesk experience preferred
Always looking for ways and opportunities to improve the client experience
We take corporate social responsibility very seriously at company level and absorb the yearly carbon footprint of all of our employees
Multicultural team with 15+ nationalities and as many languages spoken internally!
Up to 3 days of work from home per week
A pool of HKD 7,000/year of Health & Benefits
A great and vast high floor corner office in the heart of Central with an amazing view over Hong Kong and the mountains
At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.
As a deliberately multicultural team, our team comprises more than 15 nationalities and spoken languages.
We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.
If you think you would be a good fit for our mission, we look forward to hearing from you!
Date Posted:2023-09-11Country: Hong KongLocation: 12/F & 13/F Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong KongN..
Date Posted:
2023-09-11
Country:
Hong Kong
Location:
12/F & 13/F Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
N/A
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
What you will do The team delivers innovative solutions to a wide customer base across all industry segments for BMS systems. You will be part of..
What you will do
The team delivers innovative solutions to a wide customer base across all industry segments forBMSsystems. You will be part of a growing project / service team of BMS driving new projects or maintaining customer’s facilities.
How you will do it
Assist Manager in tender preparation, tender analysis and price negotiation
Coordinate with clients, consultants and sub-contractors for project implementation
Handle project administration
What we look for
Required
Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
2 to10 years’ relevant experiences
Preferred
Effective interpersonal, presentation and project management skills
Good problem solving techniques, organizing and planning ability
Good spoken and written in English and Chinese
Independent and able to work under pressure & tight deadline
About Our Client As a Sales Support Associate, you will have a pivotal role in providing assistance and support throughout the sales process for our a..
About Our Client As a Sales Support Associate, you will have a pivotal role in providing assistance and support throughout the sales process for our alternative investments, hedge funds, private equity, and family office divisions. This presents an exceptional opportunity to collaborate with a leading market player and contribute to the continuous growth and success of their business. Job Description Responsibilities: Provide assistance and support throughout the sales process, including the preparation of marketing presentation materials, coordination of roadshows, note-taking during meetings, and diligent follow-up on action items. Address client inquiries promptly and deliver exceptional service, ensuring their needs are met and any issues are resolved effectively. Escalate critical matters to the team head and senior management, when necessary. Serve as the primary representative and point of contact for our CRM system, maintaining a high level of accuracy and generating comprehensive dashboards and reports for senior management. Collaborate closely with various internal teams to ensure seamless coordination and prompt resolution of client needs and concerns. Assist in conducting due diligence questionnaires and facilitating the onboarding process for new clients. Prepare and deliver regular reports and updates on funds to clients, ensuring timely and accurate communication. Provide support in organizing client seminars, events, and roadshows, taking responsibility from the planning stage through to flawless execution. Contribute to ad-hoc projects as required, demonstrating flexibility and adaptability in handling diverse assignments. The Successful Applicant Requirements: Possess a Bachelor's Degree, preferably in Finance, Business, or a related field. Demonstrated experience of 3+ years in a sales support or customer service role within the financial services or asset management industry. Holders of SFC Licenses Type 1 and 4 are highly preferred. Exhibit a customer-focused mindset, self-motivation, and the ability to thrive under pressure with tight deadlines. Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. Display a high level of attention to detail and accuracy. Work independently and exhibit strong problem-solving skills. Possess excellent communication and interpersonal skills. What's on Offer If you are a driven and dedicated professional looking to contribute to a dynamic and successful organization, we encourage you to apply for this exciting opportunity.
Our client is a global investment bank and is currently seeking candidates with PB product knowledge and client-facing experience to join their Prime..
Our client is a global investment bank and is currently seeking candidates with PB product knowledge and client-facing experience to join their Prime Brokerage Client Service team. Primary responsibilities: • Collaborate with various business partners (Sales, Trading, Business Managers, Relationship Managers) on client-related topics. • Coordinate internally to ensure timely solutions for clients with competitive timelines. • Escalate client-impacted issues appropriately and in a timely manner. • Manage post-trade allocation and trade exceptions for Synthetic Prime Brokerage clients. • Adhere to SLA turnaround times for client issues and provide solutions. • Review CSG and client MI to drive improvements using technology and process enhancements. • Participate in global and local projects/initiatives for continuous improvement, efficiency, risk mitigation, process streamlining, and UAT testing. Contributing Responsibilities: • Contribute solutions to new business initiatives. • Propose process improvements to enhance the client journey. • Provide supervision on outsourced services, if applicable. • Minimize operational failures and fraud risks by implementing regular controls. • Comply with internal and external regulatory and compliance requirements. • Fulfill AML/FS-related duties, ensuring adherence to Group Policies and operational controls. Technical & Behavioral Competencies: Core Competencies: • Ownership, Drive for results. • Risk awareness. • Corporate role model, integrity & ethics. • Team player & cross-cultural awareness. • Client focus. • Challenge status quo. Specific Qualifications (if required): • Thorough understanding of financial markets and products, particularly equity derivatives and FX. • Strong communication skills and ability to articulate complex matters clearly and concisely. • Proactive and collaborative mindset, adaptable to a changing environment. • Previous experience in PB space, client-facing, and/or operational roles. • Proficiency in Excel, preferably with programming skills (VBA, Excel, Access). • Prioritization given to client-facing/front office expertise.
My client, a global investment bank, is actively seeking a hands on application support engineer to join their expanding prime brokerage technology te..
My client, a global investment bank, is actively seeking a hands on application support engineer to join their expanding prime brokerage technology team, where you will primarily focus on providing trade support to users across APAC as well as EMEA. The role: Primarily providing user support to users across APAC and EMEA securities finance traders and operations staff Offer technical support for the global platform Supporting a 3rd party vendor platform Managing communication of system and application outages to end users as needed Collaborating with colleagues and management to ensure appropriate prioritization Conducting problem research and resolution, including tracking bugs and stability issues affecting the production environment and driving changes to mitigate these issues Assisting with user testing and overseeing the production release cycle Undertaking small development tasks such as ad-hoc user reports or support-remediation tasks Maintaining and enhancing support documentation What you offer: Strong analytical and troubleshooting skills Ability to prioritize tasks quickly and accurately Good knowledge of SQL, preferably MS SQL Server Exposure to coding or scripting language experience Understanding of securities finance, preferably with prior experience in this or a related area Basic knowledge of networking and storage concepts would be advantageous Excellent communication skills Ability to collaborate with colleagues globally Incentives: Global visibility Join a successful business line that is expanding across APAC Competitive base & discretionary bonus If this is opportunity is of interest to you, kindly send your resume to [email protected].
Application Support - Top Chinese Securities House
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
10 months ago
Responsibilities: Support end users on complex technical and functional application issues including FO, MO, BO, Product Controls, and Risk Respond to..
Responsibilities: Support end users on complex technical and functional application issues including FO, MO, BO, Product Controls, and Risk Respond to end users within the timeframe dictated by the severity of the problem, document, and track (case histories, issues, and action steps) Assist in project management of application development projects according to project management processes Perform health checks and maintain the system stability and availability for local and regional markets Requirements: Degree in information systems, computing studies, IT, or any other related field. Knowledge of programming languages like SQL, Java, and .Net Languages to name a few Ideally over 5 year's experience as an application support or a similar role Experience in trading floor support can handle pressure on the trading floor Intensive experience in the front-to-back business flow of Asian Sales and Trading business and trading platform Understand IT management software Fluent in Cantonese, English, and Mandarin If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Esther Liao at [email protected] and put Application Support - Top Chinese Securities House in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Application Business Analyst - Leading Financial Institution 2) IT Security Business Analyst - Leading Financial Institution 3) IT Support Engineer (Desktop & Infra) - Global Hedge Fund
Date Posted:2024-02-02Country: Hong KongLocation: 12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong KongResponsibil..
Date Posted:
2024-02-02
Country:
Hong Kong
Location:
12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
Responsibilities
Conduct regular auditor on maintenance quality, modernization in process check and handover, update to corresponding scorecard
Review results with auditees and propose improvement actions
Consolidate finding from audits and provide regular presentation to management with improvement proposal/program
Conduct training on quality and safety aspects to frontlines to achieve ongoing improvement
Provide consultation on Work Instruction content
Requirements
Higher Diploma or Degree holder with relevant qualifications in quality, engineering and industrial discipline preferred
At least 3 years work experience in quality & field operation. Lift and escalator field experience is preferred
Self-initiative, possess high level of resilience in driving change across regions
Good analytical, planning, organizing and interpersonal
Possess teamwork spirit and collaboration skills
Good command of both written and spoken English, Chinese and Mandarin
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: http://www.otis.com/
Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
By submitting an application and/or your resume in response to this job notice, you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment), (ii) Terms of Use, (iii) Otis Job Applicant Privacy Policy. If you do not consent to the above, OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Repair and maintain BMS systems to ensure that the building and all its technical areas are regularly maintained to provide a safe, clean and functional environment.
Qualifications
Relevant experience or education background (Holders of certificates/diploma/High Diploma, etc)in engineering fields
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, ope..
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, operational transactions and deal execution. Assist on both internal and external Compliance exercises. Assist the Customer and Relationship Managers regarding onboarding procedure on KYC and account opening documentations. Fulfill internal monitoring requirements, including KYC review for accounts, daily / cross-border deposit report etc. To collaborate with different parties to ensure timely transaction processing and delivery of customer-focused service to meet client expectations. Ad-hoc project as assigned Qualifications University degree (preferred) with 5 years of experience in handling account opening and providing customer service to clients. Prior experience of working in Commercial Banking will be an advantage. Good interpersonal and communication skills Team player, self-starter and detail-oriented. Willing to take ownership, challenges and constantly get exposure to new knowledge. Good command of English, Cantonese and Mandarin
Responsibilities Responsible for the overall management and operation of the customer service unit, including the development and implementation of cu..
Responsibilities Responsible for the overall management and operation of the customer service unit, including the development and implementation of customer service procedures and standard, strategic cost management, operational efficiency and operational risks, supervision and training of customer service staff, monitoring and evaluation of customer service performance Oversee and manage customer feedback and complaints to ensure speedy service recovery, investigation conducted in a fair, timely and customer-oriented manner. Drive digitization to reduce call demand and increase customer self-serve via digital platforms. Drive process improvements to achieve operational efficiency and minimize operational risks. Requirements Cantonese/Mandarin is MANDATORY for this role > 10 years of experience in a management role from customer / call centre in banking environment Strong change management and digital transformation mindset Independent, proactive, self-motivated and strong risk control mindset Strong leadership, communication, presentation and interpersonal skills If you are interested in finding out more about this career opportunity, please email your resume to Wanny Soh, [email protected]
Assistant Operation Manager (KYC/CDD) (Customer Due Diligence Division）
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Manufacturing / Production
10 months ago
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and docume..
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and documents Contact customers to complete CDD requirements within defined service level Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines Requirements: Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines. Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage. At least 1 years working experience in Banking or Finance or other related fields. Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. Self-motivated, able to work independently and willing to accept challenges. Good command of both verbal and written English and Chinese
Personal Banking Manager - (Contact Centre, Digital Hub)
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Sales / Marketing
10 months ago
Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound..
Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service & support Identify and develop long-term customer relationship with existing and prospective customer Provide relevant and suitable products and services to meet customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in IIQE and HKSI will be preferred Sound knowledge and at least 4 years of relevant working experience in retail banking services and products, including but not limited to insurance and investment products With strong ability to cope with fast & dynamic pace, remarkable organizing & problem-solving techniques Customer-focused, independent, self-motivated and able to work under pressure Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua Proficient in PC applications, such as MS Office and Chinese inputs May required on-shift duty as needed Applicants with less experiences will be considered as Deputy / Assistant Personal Banking Manager
The company provides comprehensive IT solutions to clients worldwide including complete strategic planning, managed hosted “cloud” services, 24x7x..
The company provides comprehensive IT solutions to clients worldwide including complete strategic planning, managed hosted “cloud” services, 24x7x365 support and maintenance, development, advisory, coordination and management of IT projects. Role: As a Support Engineer, you are tasked with providing day to day Systems & Infrastructure support to all Asia clients in addition to their own internal Infrastructure and products. Whilst providing day to day support will be the main priority, the successful candidate will also have the opportunity to work on Infrastructure related projects for both clients and globally within the internal Datacenter platform. Candidates should be prepared to deal with a magnitude of different characters, and high pressure front office trading environments. The role therefore requires a high degree of client facing skills and “situation management”. Requirements: Excellent communication skills in English Solid knowledge on: Active directory Exchange MS outlook VPN MS office Previous help desk support experience Basic networking knowledge Willing to learn new technology Can do attitude The sell/Incentives: To gain exposure working with some of the best hedge funds in the world An opportunity to grow and pick up new skillsets and technologies with a close knit team environment If you are interested in this position, or would like to explore other opportunities within banking and finance technology, please send your detailed resume to Ben Fong at [email protected] call +852 2544 4409 for a confidential discussion. BAH Partners is a top supplier of the best finance technology talent for most of Hong Kong's top-tier financial institutions. For more opportunities, please visit our website at http://bahpartners.com/live-roles or look at our other jobs listed here at http://www.efinancialcareers.hk/jobs-BAH_Partners.br00000340
What you will doThe Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC s..
What you will do
The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.
How you will do it
Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
Prepare maintenance and retrofit proposal and tender
Maintain good relationship with customers
What we look for
Required
Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
5 to 7 years’ relevant work experience in Chiller / HVAC
Date Posted:2024-01-24Country: Hong KongLocation: 100 How Ming Street, Kowloon, Hong KongInstructions/Help Text: Replace all italicized text below ea..
Date Posted:
2024-01-24
Country:
Hong Kong
Location:
100 How Ming Street, Kowloon, Hong Kong
Instructions/Help Text:
Replace all italicized text below each section header
Do not include a company description or Equal Opportunity Employer Statement in the Job Description box as these two sections are automatically embedded in posted job adverts on the job board.
Job Title
<A job title should be recognizable,straightforward, and easily understood by someone outside the company so that candidates can easily locate the posting on a search engine or other platforms. Avoid abbreviations,acronyms, or internal company terminology.>
Role Overview:
< This paragraph should be no longer than 3-4sentences and should describe the purpose of the position as well as who it reports to and its place within the organization. The goal is to draw in the reader and act as the ‘selling statement’ for the position. You shouldcommunicate the role clearly so those reading, who are not familiar with Otis,can easily understandwhy the position matters, exciting or challenging responsibilities, growth opportunities,and who they would be working with.>
Example Role Overview: The Sales Specialist will work hands-on with customers in the field to provide services and support on both new and well-established accounts. This role will involve opportunities to meet new customers, work independently and earn additional income on an commission-based structure. You will report to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business.
On a typical day you will:
<This section should describe the core functions of the role and pull the reader in>
<Well-crafted statements will address only one responsibility at a time, and are typically only one sentence each>
<Try to begin with an action verb such as: manages, develops, organizes, participates, and avoid industryterminology and acronyms even if they are directly relevant to the role – this practice helps attract diverse talent>
<Show opportunities for impact: how will theycontribute;help shape the company/community as a better place or effect the customer/end user to the role>
<Describe the level of autonomy available in the position – for example, will they set their own schedule, work from home or in the field, etc.>
<Are there specific projects or opportunities you can describe? These examples can help the candidate to envision themselves in the role>
<Do not list requirements in this section, candidate experience, skills or knowledge should be reserved for the following section>
<Avoid listing occasional or future responsibilities – avoid using generic phrases such as ‘other duties as assigned’>
What You Will Need to be Successful:
<Avoid creating a long list of qualifications, 5 – 6 that are most essential to the role is recommended, and try to balance your list between technical and soft skills>
<List the MINIMUM education required for the role>
<You may choose to list PREFERRED education next; remember preferences should be used sparingly as they can deter diverse applicants>
<List any required certifications or training>
<If travel is required, list here along with any exciting details such as location, etc.>
<Describe the minimum knowledge, skills, and abilities to perform the job>
<PREFERRED qualifications should be used sparingly as they can deter diverse applicants who tend to believe that they must meet all qualifications listed even if they are a ‘preference.’>
Local Benefits or Selling Statement
<Your Recruiter can help support development of this section;however,you may want to include local benefits or key attractors for the role that are unique to the available vacancy/location. Often this may include traditional benefits (i.e., medical, time off, etc.), but may also factors such as career path, special trainings, and more.>
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Systems Architect - Vice President - Common Services Development & Support - IT
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
10 months ago
Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: The Common Services Dev..
Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: The Common Services Development & Support Department is part of the Information Technology Division in HKEX. The department is responsible for defining and building the common platform components that other HKEX systems could use. Job Duties: As the Vice President, you are an experienced IT professional and a senior member in the team and take primary responsibility in the design, implementation and support of the platform components. You will have the opportunity to work with various senior leader and IT specialist team to define and architect the platform roadmap as well as manages platform applications. Responsibilities: Collaborate with other IT teams and business users to define Common Service roadmap. Lead the software development of Enterprise Systems managed by the Common Services Development & Support department. Responsible for system analysis, architecture design and development of the systems Produce project deliverables such as functional specifications, design documents and test plans. Provide production support including out of working hour support responsibility. Uphold compliance with organization policies and standards. Requirements: Degree in Computer Science, IT or related disciplines Minimum 8 years of relevant IT related experience Solid skills in one or more areas: C/C++, Java, web and network programming Good experience in one or more areas: messaging, managed file transfer, authentication/authorization technology and related products/protocol e.g. Kafka, ActiveMQ, Forgerock, Keycloak, SAML, oauth, MTLS Good understanding of DevOps tools and practices Good understanding of requirements management, contracting/outsourcing management, IT trends and technology Experience in public cloud technology is an added advantage Good command of written and spoken English and Chinese (Mandarin is an added advantage). Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
Senior Service Delivery Manager - Assistant Vice President - Workplace Technology - IT
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
10 months ago
Job Summary: The Workplace Technology is responsible the Service Delivery functions for the HKEX community. The team has an engineering function, risk..
Job Summary: The Workplace Technology is responsible the Service Delivery functions for the HKEX community. The team has an engineering function, risk management team, employee experience, risk management, production support and the change management team. Job Duties: As a Senior Service Delivery Manager, you will have the opportunity to work on latest technology enhancement projects as well as collaborating closely with business users on a regularly basis. You will be part of an elite team that drives world class IT standard and gain invaluable working experience in a top tier exchange in the financial industry. Responsibilities: Lead the Service Delivery function to ensure high-quality business partnership and requirements analysis on technology projects and product development Manage Employee Experiences Initiatives, Workplace Technology Change, Product Adoption and Training Collaborate with Infrastructure, Application teams and Vendors to ensure all projects are delivered on-time, within budget and good quality Drive for continuous services improvement Requirements: Bachelor Degree in Computer Science, IT or equivalent discipline. Minimum 8 years IT experience in IT Business Relationship or Project Management, of which 3 years in a team lead or managerial role. Working knowledge of IT Infrastructure implementation, including Servers, Networking and Storage Microsoft 365 experience is essential. IT Financials and Budgeting experience is beneficial. S trong organizational and communication skills in both English and Chinese. Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent
About the Role