Research and pursue new opportunities in mortgage business, including but not limited to exploration of potential partnership with Hong Kong property..
Research and pursue new opportunities in mortgage business, including but not limited to exploration of potential partnership with Hong Kong property developers
Explore new leads and perform relationship management to achieve business goals
Prepare for credit applications and provide necessary follow-up actions to deliver premium service to clients
Be responsive to client’s enquires and advise clients solutions to resolve any issues or complaints
Collaborate with internal parties including credit, risk control and compliance team to achieve business goals and fulfil regulatory and internal policies requirements
Perform analysis, provide insights and make necessary recommendation to management
Support ad-hoc work tasks and projects as assigned by supervisors
University degree in Business Studies or Finance related discipline, or equivalent
Minimum 2 years’ working experience as sales executive or account servicing positions from banking or financial service industries
Sensitive to market trends in mortgage business and property development
Strong sales orientation, and network with developers or property agencies
Ability to communicate effectively, embrace change and overcome challenges
Strong desire of self-improvement and learn from experiences
Good communication, interpersonal, analytical and relationship management skills
Proficiency in both written English and Chinese.
High level of customer centricity mindset with dedication to deliver premium service to clients
Candidate with more experience will be considered as manager role
Assist to supervise licensing related works and offer advice on licensing issues. Provide compliance advice to the different business units in relati..
Assist to supervise licensing related works and offer advice on licensing issues.
Provide compliance advice to the different business units in relation to securities brokerage and wealth management business.
Review and advise on legal and compliance contracts and documentation.
Handle and implement compliance requests with internal stakeholders to enhance the internal controls and procedures as well as the system of the company.
Manage internal and external audit, enquiries, regulatory filings, inspections and investigations from the auditors, exchanges and regulators.
Conduct compliance training.
Perform ad hoc compliance projects as assigned.
Degree holder in Law, Business, Finance or related disciplines.
Minimum 5 years of compliance experience in financial institutions, and fintech company experience is an advantage.
Professional qualification on AML or compliance is an advantage.
Sound knowledge in rules and regulations of Securities and Futures Commission and relevant regulatory requirements.
Self-motivated, able to work independently, detailed oriented with good inter-personal skill and strong problem solving skills.
Proficiency in written and spoken English and Chinese (including Putonghua).
Location Manager (Operations, Customer Service and Leadership)
Full-time
Full-time
Manager
Sheung Wan, Hong Kong Island
Customer Service
6 months ago
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include Th..
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.
DAY IN THE LIFE OF
LM
We are looking for an entrepreneurial, ambitious, personable and business-savvy Location Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Location Manager works closely with the Senior Location Manager, General Manager, Operations Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.
ADMINISTRATION AND FINANCE
Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.
Ensure the community team is trained on all required administration and finance tasks required for their job.
Ensure your team meet the financial deadlines, report accurately and have the knowledge to be able to deliver what is expected.
Responsible for ensuring inventory is complete and ordering is within the set budget.
Obtain and analyse P&L reports, and conduct variance analysis when required.
Responsible for ensuring billing is complete and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.
MEMBER EXPERIENCE AND OPERATIONS
Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
Ensure the community team have the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement.
Responsible for the overall cleanliness and upkeep of the space is up to standard, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc. working with and coordinating the team to deliver exceptional standards.
Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
Conduct quality control checks, and address and solve issues immediately.
Ensure you and the team deliver a personalised, high-quality member experience.
Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).
SALES
Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times.
Notify, manage and work alongside internal teams to ensure a high retention rate of current members.
Develop strategies to drive sales, increase revenue and interest for your location.
Ensure that all enquiries are followed up on and that negotiations and closure are taking place.
Manage the team and take responsibility for actively seeking and following up on leads, various membership sales, packages, negotiations, flex membership sales, private events and closing deals to meet sales targets.
Conduct high-quality, informative tours, and ensure that juniors are trained and mentored, providing them with feedback and areas for improvement to ensure every potential member has an exemplary tour and experience..
Responsible for maintaining the relationship with the landlord of your location, with the support of your seniors.
CONTENT AND EVENTS
Ensure events are executed to a high level and are related to the community’s interests, giving support where needed. Report on member feedback to the Events Team.
Ensure you and the team are actively driving collaborations and partnerships across a range of different industries and train the team on this process where needed.
Ensure the Community team and Art Department produces event collateral in a timely manner and to a high standard.
Ensure you and the team update social media pages (IG stories, Facebook posts, etc.), create engaging content and attend training needed to complete the task.
Ensure the event calendar and notice board are regularly updated by the team.
Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others' attendance.
PEOPLE
Set SMART personal and professional goals for the team, and assist with training and coaching individuals to achieve them.
Responsible for onboarding, training, developing and reviewing your team's performance.
Sit in interviews with a senior manager for your team, asking questions and giving feedback to conclude an overall decision to build your team.
Provide your team with essential training, coaching, and mentorship to attract, grow and retain a solid and successful team.
Actively work and develop on your own growth to better yourself for you, your team and the business.
Work closely and coordinate with the People Team to track each team member's training and progression.
Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication.
Three to Five years experience in a customer-facing leadership position, ideally within sales and events.
Personable with strong verbal and written communication.
Exceptionally organised with the ability to multitask.
Thrives under pressure and is solution-oriented.
University Degree is an advantage.
Proficient in basic computer skills.
Good business acumen.
Prior experience in coworking, real estate, or startup business would be an advantage.
Fluent in English, Cantonese is a plus.
A competitive salary is reflective of your growth.
Variety of discounts across our growing industry partners.
A comprehensive training academy to support your growth and longevity with us.
Education allowance to support external training.
A fun, dynamic working environment with a diverse, world-class team.
Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
An extra day of leave to celebrate your birthday.
An annual dedicated day to volunteer at a charity of your choice.
Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.
Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, Circ..
Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.
We are seeking an experienced and dynamic Manager, People Operations to lead our People Operations team across Malaysia and the US. This role requires a strong ability to manage internal stakeholders, implement HR strategies, and ensure seamless HR operations in a multicultural environment.
Key Responsibilities:
Perform daily HR operations, such as onboarding, offboarding, leave management, work injuries application, etc.
Process regular payroll to ensure timely and accurate payment of salaries, wages, bonuses, and deductions, and ensure compliance with payroll-related regulations, including tax reporting and filing.
Lead the performance review cycle process, including salary adjustments, promotions, and equity reviews.
Oversee and manage the People Operations function for Hong Kong, Malaysia and the US, ensuring alignment with global HR strategies and local compliance requirements.
Drive initiatives to improve employee experience, retention, and overall employee experience.
Collaborate with senior leadership to develop and execute strategic HR initiatives that support business growth.
Monitor HR metrics and provide regular reports to senior management, identifying areas for improvement and implementing solutions.
Perform ad-hoc assignments and projects as assigned.
Bachelor’s degree in Human Resources, Business Administration, or related field.
5-8 years of experience in HR operations
Proven experience in managing HR operations across multiple regions, experience in Malaysia and the US will be a plus
Strong understanding of up-to-date AI tools is a MUST
Strong ability to manage internal stakeholders and build effective relationships at all levels of the organization.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities.
In-depth knowledge of employment laws and regulations
Ability to work in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
Proficiency in HRIS and other HR-related software.
Our DNA is P-R-E-N-E-T-I-C-S. See what each word of our company name means:
Get to know us; Get to know our DNA!
Passion
You are passionate about our mission and your job, and inspire others with your drive for excellence.
Resilience
You are tenacious and calm despite challenges, changes, and stress. Sleeves rolled up, you attack every challenge head-on.
Empowerment
You help colleagues across Prenetics succeed. You foster a strong team spirit while encouraging others to take initiatives and risks.
Integrity
You are trustworthy, honest and accountable to your actions and commitments.
Epic
You dare to take risks, deliver results and make things happen. You possess a growth mind-set and strive to continuously improve.
Transparency
You speak up and share information even if it is controversial or difficult.
You share wins and failures openly.
Ingenuity
You make wise decisions despite ambiguity.
You think outside the box, challenge the status quo and come up with creative solutions.
Communication
You practice empathy, articulate your thoughts and ideas effectively and respectfully.
Selfless
You seek what is best for Prenetics, not yourself or your team. You put the needs of the team before your own.
Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, Circ..
Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.
Prenetics is seeking a motivated and experienced Assistant Manager, Talent Acquisition & Employee Engagement to join our People and Culture team. This dual-role position will be responsible for managing the end-to-end recruitment process and developing and implementing and executing employee engagement strategies. The ideal candidate will have a strong background in talent acquisition and a passion for enhancing employee experiences.
Key Responsibilities: Talent Acquisition:
Lead the recruitment process from job posting to onboarding for various positions within the company.
Develop and implement effective sourcing strategies to attract high-quality candidates through various channels.
Conduct initial screening, interviews, and assessments to identify top talent.
Collaborate with hiring managers to understand job requirements and provide guidance on selection processes.
Maintain and update the applicant tracking system (ATS) to ensure accurate and timely candidate information.
Build and maintain a talent pipeline for current and future hiring needs.
Employee Engagement:
Design, develop, and implement employee engagement programs and initiatives that align with company values and goals.
Plan and execute company-wide events, activities, and recognition programs to foster a positive work environment.
Collaborate with internal stakeholders to address employee concerns and enhance overall workplace culture.
Responsible for office inventory, daily office operations administrative work
Bachelor’s degree in Human Resources, Business Administration, or related field.
4-7 years of experience in talent acquisition and employee engagement roles.
Strong understanding of up-to-date AI tools is a MUST
With "can-do" attitude is a MUST
Proven track record of successful recruitment and employee engagement initiatives.
Strong interpersonal and communication skills with the ability to build relationships at all levels of the organization.
Excellent organizational and time management skills, with the ability to manage multiple priorities.
Proficiency in using ATS systems.
Creative thinker with a passion for improving employee experiences and company culture.
Our DNA is P-R-E-N-E-T-I-C-S. See what each word of our company name means:
Get to know us; Get to know our DNA!
Passion
You are passionate about our mission and your job, and inspire others with your drive for excellence.
Resilience
You are tenacious and calm despite challenges, changes, and stress. Sleeves rolled up, you attack every challenge head-on.
Empowerment
You help colleagues across Prenetics succeed. You foster a strong team spirit while encouraging others to take initiatives and risks.
Integrity
You are trustworthy, honest and accountable to your actions and commitments.
Epic
You dare to take risks, deliver results and make things happen. You possess a growth mind-set and strive to continuously improve.
Transparency
You speak up and share information even if it is controversial or difficult.
You share wins and failures openly.
Ingenuity
You make wise decisions despite ambiguity.
You think outside the box, challenge the status quo and come up with creative solutions.
Communication
You practice empathy, articulate your thoughts and ideas effectively and respectfully.
Selfless
You seek what is best for Prenetics, not yourself or your team. You put the needs of the team before your own.
The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture an..
The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage, including ours.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join the Hive’s dynamic team and become a part of the community.
About The Role
The Location Manager will be responsible for delivering outstanding customer experience to hundreds of members and visitors, and driving a smooth-running operation for the assigned location. You'll provide exceptional support to the organization by operating the facility and managing communication with stakeholders. We're looking for someone who is a team leader who enjoys challenges and thrives in a fast-paced environment. Success will mean utilising tools and resources provided to hit the ground running, lead your location to high occupancy consistently, and support the growth of your team members.
This role reports to the Country Manager and will be based on-site in Hong Kong.
Teamwork is crucial and everyone swarms together to tackle a problem with the same goal that everyone can contribute to come to a solution and your role will be involved in decision making processes. You will be working closely alongside each department as well as taking lead into managing your own dynamic team to deliver outstanding member’s experience. This role is for those who seek fast-paced environments, love challenges, a teamplayer and for those who have high leadership skills.
Goals and Objectives
Build and expand on your community of members at your location, by maintaining high-quality service and a high occupancy rate
Oversee all daily operations of your location (frontdesk services, event planning, social media marketing of the space, etc)
Create and oversee a well-connected community through internal and external events, networking and a personable attitude
Manage finance-related tasks, such as invoices, purchases, bills, and petty cash
Oversee all weekly and month end reports to ensure they are completed
Train, guide and support new team members
Duties and Responsibilities Skill sets that will fit well with our current setup
Member Experience and Community
Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement
Identify and solve member-related issues to help foster a collaborative community
Identify opportunities, design, and implement guidelines and best practices to ensure the best member experience is always delivered
Oversee events to ensure a good balance of different types to ensure a great experience for both Hive members and potential members who come to the space to attend
Business Development, Retention and Sales
Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times
Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
Notify, manage and work alongside internal teams to ensure a high retention rate of current members
Develop strategies to drive sales, increase revenue and interest for your location
Ensure that all enquiries are followed up on, and that negotiations and closure is taking place
Finance and Administration
Obtain and analyse P&L reports, and conduct variance analysis when required
Prepare monthly Manager’s Report and share with relevant stakeholders internally
Prepare monthly invoices and work collaboratively with the Finance Team
Building Operations and Management
Work closely with Community Associates, manage move-ins and move-outs; ensuring that all new members are fully prepared and transitions run smoothly
Manage all operations and maintenance of the space to ensure a consistently high quality experience for members
Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports
Make suggestions to the Projects team regarding maintenance and improvements of the space
Identify, followup and resolve any issues, such as cleaning, IT-related issues, electrical equipment and so forth
Team Management and Development
Manage, inspire, support and guide your team to achieve goals
Identify knowledge gaps, and train and/or arrange training with People Team when necessary
Provide learning and development opportunities, and make recommendations to promote the best-performing Community Associates and Leads
Hold one-on-one meetings with the People Team to track your team members’ individual performance on a monthly or quarterly basis
Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up-to-date with any process changes
University Degree holder is an advantage
2+ years experience in a sales, events, operations or customer service with 1+ year(s) experience in P&L management preferable
Strong commercial acumen, customer service and sales experience
Strong verbal and written communication skills
Exceptional organisational and multitasking skills
Strong understanding of startups, coworking, hospitality or knowledge in other relevant industries
Passionate and curious about entrepreneurial communities and startups
Demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
Effectively handle pressure and problem solve
Keen eye for detail and ability to take initiative
Critical competencies for success:
It’s all about the people! Working as a Location Manager means always being in tune with people’s needs and always having a customer-centric mindset. You’re meant for this role if you:
are a practical, creative, fast-thinker who is comfortable thinking on their feet and aware that others are counting on you!
are great at multitasking
a natural-born charmer who is persuasive, logical and is able to think outside the box!
an efficient communicator who is fearless when it comes to speaking up and making your voice heard – even with your superiors
are able to translate trends into actionable ways that anticipate customer and market needs
familiar with the startup ecosystem and up-to-date on daily happenings in your city
Health care, including dental
Training and development opportunities for “hard skills” and functional competencies as well as “soft skills” and leadership competencies
Personalised development plans and growth opportunities within the organisation
Team activities and annual company-wide events
Exclusive discounts at partnered restaurants, bars and gyms
Opportunities for local and international relocation
Consideration to become part owner through the Share-options Programme
The Hive is an equal opportunity employer We are committed to creating an inclusive, respectful environment that embraces your individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of the personal and business skills of our employees and you will be treated in a fair and unbiased way and given every encouragement to realise your potential.
To apply, provide a cover letter, resume, expected salary and availability
Prenetics, a Nasdaq listed company (PRE), is a leading genomics-driven health sciences company, revolutionizing prevention, early detection, and treat..
Prenetics, a Nasdaq listed company (PRE), is a leading genomics-driven health sciences company, revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies.
At Prenetics, we believe that prevention is the key to a healthier future, we aim to empower individuals to take proactive steps towards maintaining their well-being and leading healthier lives. As part of this mission, we are expanding our business into the category of Vitamins and Dietary Supplements. This new venture is built on a robust, science-backed approach, integrating our deep scientific knowledge with a strong emphasis on lifestyle and holistic health. This expansion allows us to further align our resources and expertise towards enhancing individual health and wellness through tailored nutritional support.
Prenetics is looking for a highly motivated Clinical Bioinformatics Manager to join our bioinformatics team. In this role you will be responsible for analyzing NGS (Next-generation sequencing) data. You will also be responsible for supporting the clinical and bioinformatics teams to manage the queries. You will independently and proactively identify process issues and recommend solutions given critical timelines. This work is interdisciplinary and involves collaboration with lab scientists, R&D scientists, engineers and the bioinformatics team. You will have ample opportunity to significantly contribute to the development of our evolving technologies.
RESPONSIBILITIES:
Manage the bioinformatics operations of the company.
Develop and test the bioinformatics pipelines.
Work with engineering team to deploy and manage bioinformatics workflows.
Work with genomic and clinical scientists and software engineers to develop novel bioinformatics solutions.
Provide Bioinformatics support to existing products
Build and maintain genotype and phenotype databases
Required: Masters in computer science, bioinformatics, information systems or related field with at least 2 years’ experience working in the industry is preferred.
Required: 2+ years of experience with variety of NGS bioinformatics tools - GATK, samtools, bwa etc
Required : 2+ years of experience with Linux/Unix system and Github
Required: Eagerness in taking ownership of day-to-day production and support operations
Preferred: Strong experience in analyzing variety format of sequencing data - NGS, GWAS, long-read-seq etc
Preferred: Strong experience and detailed understanding of the statistical and algorithmic workings of modern variant calling packages
Preferred: Experience using statistical computer language (R, Python, SQL, etc) to manipulate NGS data and draw insights
Preferred: Hands-on experience with databases (MySQL, PostgreSQL)
A drive to learn and master new technologies and techniques
Our DNA is P-R-E-N-E-T-I-C-S. See what each word of our company name means:
Get to know us; Get to know our DNA!
Passion
You are passionate about our mission and your job, and inspire others with your drive for excellence.
Resilience
You are tenacious and calm despite challenges, changes, and stress. Sleeves rolled up, you attack every challenge head-on.
Empowerment
You help colleagues across Prenetics succeed. You foster a strong team spirit while encouraging others to take initiatives and risks.
Integrity
You are trustworthy, honest and accountable to your actions and commitments.
Epic
You dare to take risks, deliver results and make things happen. You possess a growth mind-set and strive to continuously improve.
Transparency
You speak up and share information even if it is controversial or difficult.
You share wins and failures openly.
Ingenuity
You make wise decisions despite ambiguity.
You think outside the box, challenge the status quo and come up with creative solutions.
Communication
You practice empathy, articulate your thoughts and ideas effectively and respectfully.
Selfless
You seek what is best for Prenetics, not yourself or your team. You put the needs of the team before your own.
We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to..
We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.
Assembly was named The Drum’s APAC Media Agency of the Year in 2021
WHAT YOU’LL BE DOING ON ANY GIVEN DAY
Supporting SEM/Social/Display campaign launches for client[s]
Support of campaigns, including daily campaign pacing, optimisation, and campaign hygiene
Ensuring platform accounts are compliant with our defined best practices
Responsible for producing reports, including data inputting and suggesting insights
Publishing requests for proposals (RFPs) for relevant channels. This may involve either sending them to clients, or potential clients getting in touch with proposals
Responsible for sending publisher contracts [i.e. insertion orders (IOs)] for relevant channels
Assist with internal data maintenance, issue identification and solution development
THE SKILLS WE’RE LOOKING FOR
Bachelor’s degree in a Media/Advertising or a related field preferred
Ideally 4 years + experience in performance marketing in agency
Experience in media buying, i.e. hands on platform experience across Google Ads, Business Manager, DV360, CM360, etc.
Solid knowledge on cross channel media activation (SEM/Social/Display etc)
A passion for everything digital, with an active interest and understanding of online advertising industry trends
Excellent communication skills, both verbal and written
Great analysis skills (including quantitative analysis) and proven critical thinking capability
Adaptable and able to flex with changes in prioritisation to meet new or changed goals
Strong written and verbal communication skills
Proficiency in Microsoft Excel is desirable
WHY ASSEMBLY?
We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.
Sound like the right role for you? Click to apply now!
Our Key Account Manager role will see you directly impact sales for Link Healthcare in our Hong Kong operations and across the South East Asia region...
Our Key Account Manager role will see you directly impact sales for Link Healthcare in our Hong Kong operations and across the South East Asia region. This role will provide you with plenty of variety; reporting to the General Manager – Southeast Asia, you’ll build relationships with Healthcare Providers, Hospital Pharmacists and Procurement Specialists to drive sales and achieve set targets. You’ll also work closely with our key accounts to promote our medicines access services. The role is a hybrid position, working both in field and in our Kowloon Bay office, with opportunity for some flexible work arrangements.
On a day to day basis, you'll be responsible for:
Territory analysis, planning and management
Sales for commercial or registered medicines
Key account management for our unlicensed medicines procurement services
Service Coordination and Delivery
Administrative support (licences, imports and similar) and reporting
To be successful in this position, you'll need:
· Tertiary qualification in Science, Pharmacy or Medicine
· Demonstrated experience in healthcare or hospital pharmaceutical sales
· Exposure to selling a service (vs product) highly regarded
· Well developed verbal and written communication (Cantonese and English)
· Results, action oriented, tenacity, resilience, and compassion
· Motivated and adaptable, with a proactive approach to problem solving
· Demonstrated ability to work autonomously, as well as in a virtual team environment
We are growing! We are currently looking to hire a Training Project Coordinator for our Academy in Hong Kong.Who we are:Founded in 2006, our story sta..
We are growing! We are currently looking to hire a Training Project Coordinator for our Academy in Hong Kong.
Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing: You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.
Key Responsibilities:
The following will vary and be influenced by project, but in principle it will apply to most projects:
Client
Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them to translate their objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables.
Build professional image and maintain good relationships with key customers.
Identify key contacts at potential client companies to establish and foster relationships.
Resolve customer complaints quickly and efficiently.
Provide excellent service to maintain a positive reputation for the business.
Ability to sustain the business by finding new training solutions.
Collect client feedback and their experience on the project.
Consultant/trainer:
Building extending relationship with associate consultants.
Provide support and care to associate consultants during project.
Communicate regularly with associate consultants for latest practice and relationship maintenance.
Manage vendors:
Sourcing vendor to accomplish different client needs.
Compare and negotiate quotation with service vendor.
Managing financial transactions under service agreement.
Supervising task progress and work quality of service vendors.
Manage projects:
Lead clients meetings to communicate and diagnose client’s needs
Confirm with client the objectives and planned benefits of the project
Define the scope of the project, and if not already in place the delivery strategy through proposal
Create an effective organization for the project including all key roles and responsibilities
Plan the project, listing timetable, milestones, and management processes to be employed
Develop financial and budget controls for the project (OPM / Operating profits margin)
Lead the team in all phases of the project including associate consultants
Ensure risks are understood and are being mitigated successfully.
Organize internal preparation meetings and rehearsal as necessary
Communicate effectively with and manage stakeholders
Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
Ensure all issues are being managed in the most timely manner
Develop recovery plans when a project is not expected to meet any of its targets or constraints
Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.
What you will bring along:
University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
Local language and excellent English level
Project managements skills
People skills for multicultural environment
Knowledge of the luxury industry
Can work under pressure
Human relationship skills
Communication skills
Negotiation skills
Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
Presentation skills (Ability to present in front of top management)
Key competences:
Rigorous organization and ability to multitask
Ability to work under pressure and to manage stress
Time management
Interpersonal skills
Leadership
Consulting skills
Analytical aptitude
Ability to see the “big picture”
Attention to detail
Customer-service orientation
Integrity
Reliability
Initiative
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com
Pirata Group is one of Hong Kong’s most dynamic, creative, and fastest-growing F&B groups. We pride ourselves in having an international workfor..
Pirata Group is one of Hong Kong’s most dynamic, creative, and fastest-growing F&B groups. We pride ourselves in having an international workforce with an open, honest, transparent, and collaborative workplace focused on teamwork and guest experience.
We’re now looking for a talented Communications Manager to join our team.
Open to candidates from both the brand and agency sectors, this is an exciting opportunity for an ambitious candidate to orchestrate PR in-house, working closely with high-performing Marketing & Communications colleagues on executing marketing solutions and 360-degree campaigns.
Responsibilities
Group PR Strategy Plan and deliver effective communications at the Group level, with activities including active pitching for thought leadership opportunities, media interviews, press events, and awards
Group PR Calendar Take ownership of the PR calendar at the Group and Outlet level and execute with correct timing and tactics
International & Local Media Engagement Create and deliver on strategy for international and local media engagement in business, lifestyle, design; and trade journals for hospitality, human resources and other relevant verticals. Deliver on coverage KPI.
Press Releases Write engaging, informative and actionable press releases
Communication Materials Write, develop and edit communication materials including awards pitches, fact sheets and other literature
Media Hosting & Outreach Active media and influencers (KOLs & KOCs) outreach in building and maintaining a robust hosting pipeline for all restaurants, facilitating communications at every level of organisation. Deliver on hosting KPI to help hit coverage KPI, in tandem with Press Office activities
Events Participate in producing events
Media Library Creation and Maintenance Work closely with General Managers and Chefs in building communications assets to effectively execute campaigns
Media and Social Listening Handle inbound media inquiries, evaluate opportunities, and monitor public and media opinion. Deploy crisis management as and when required.
Third Party Content Ensure accuracy of content on third party websites, including directories, chambers, aggregators, and booking platforms
Reports & Administration Produce monthly reports and activity forecast, internal POs and other administrative tasks
Collaboration & Teamwork Work with the Marketing & Communications team, and individual restaurant teams, in crafting marketing solutions, including overall campaign planning and execution
Vendor Management Manage vendors and suppliers
University degree, preferably with a major in communications, journalism, humanities, or related disciplines
6-8 years of solid communications and media relations experience in F&B, hospitality, travel, retail, or other, related consumer industries
Excellent command of written and spoken English and Chinese. Fluency in Putonghua is an advantage
Strong communication, writing, and editing skills
Multi-tasking under tight timelines, good at problem-solving and attentive to details, resourceful
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across ..
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Group Medical Insurance Scheme
Long Service Awards
Optical Benefit
Gym/Sports Benefit
Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across ..
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Group Medical Insurance Scheme
Long Service Awards
Optical Benefit
Gym/Sports Benefit
Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across ..
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Group Medical Insurance Scheme
Long Service Awards
Optical Benefit
Gym/Sports Benefit
Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
Manager Customer Experience Design - Digital - for Airline in GCC
Full-time
Full-time
Manager
Kowloon, Hong Kong Island
Customer Service
7 months ago
Apt Resources is currently seeking a talented and experienced Manager Customer Experience Design - Digital to join the team of one of their esteemed c..
Apt Resources is currently seeking a talented and experienced Manager Customer Experience Design - Digital to join the team of one of their esteemed clients in the airline industry in the GCC region. As the Senior Manager of Customer Experience Design - Digital, you will lead and manage the Customer Experience Design-Digital team. Your responsibilities include designing, implementing, and optimizing the digital experience for customers across various touchpoints. You will identify opportunities and manage the development of digital solutions throughout the customer journey roadmap. Additionally, you will research and implement digital products and services that align with the brand values, providing a more personalized and integrated digital customer journey. You will oversee the entire lifecycle of innovation strategy from concept to development and integration into everyday business operations. By leveraging innovative thinking and market analysis, you will ensure that every application feature delivery surpasses competitors.
Responsibilities:
Operational:
Develop and direct research-based design efforts aimed at continuous improvement of current products and services, generating new experience concepts across all areas of the customer journey. Convey these concepts to the IT & Digital team as technical specifications, design, and business/scope requirements.
Assess and optimize the performance of new and existing features through active user research and performance metrics, including competitor analysis and design workshops.
Manage a project-centric core team, including product/project specialists, providing leadership, guidance, and support to ensure high-quality application delivery that meets business requirements.
Ensure consistency and quality of standards and processes across the team throughout the software development lifecycle.
Collaborate with other managers from various business departments to effectively manage cross-project dependencies, identifying risks, issues, and technical challenges.
Build and maintain relationships with internal and external IT, UX/UI designers to ensure timely delivery of product enhancements and stakeholder satisfaction.
Collaborate with the IT & Digital team on the overall digital product roadmap, priorities, objectives, and expected impact of new features, documenting and prioritizing digital product features and user feedback.
Implement continuous improvement plans to maintain a commitment to enhancing the digital customer experience.
Work with the Head of Department to define the strategic direction for digital customer experience projects, recommending and discussing innovations and tactics to promote business revenue and product portfolio, including e-commerce packages and other value-added components.
Stay informed about customer profiles, market trends, and operational changes to drive service improvement through collaboration with BI and other stakeholders.
Develop budget proposals for digital customer experience projects to present to the Head of Department.
Minimum of 8 years of job-related experience.
Bachelor's Degree or equivalent.
Proven experience in managing enterprise-level projects.
Previous experience managing and implementing major projects across airline digital customer touchpoints.
Extensive knowledge of software development methodologies, tools, frameworks, and technologies.
Qualification in Computer Science, Information Technology, or related field.
Practical knowledge of project management tools.
Preferred:
Proven experience in software development and management, with experience in managing software development teams.
Senior Manager Customer Experience Design - for Airlines in GCC
Full-time
Full-time
Manager
Kowloon, Hong Kong Island
Customer Service
7 months ago
Apt Resources is currently seeking a highly skilled and experienced Senior Manager Customer Experience Design to join the team of one of their esteeme..
Apt Resources is currently seeking a highly skilled and experienced Senior Manager Customer Experience Design to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Customer Experience Design, you will play a crucial role in transforming the airline’s vision into actionable product and service concepts for both onboard and ground/lounge areas. Your work will involve researching and creating products and services that embody the airline's brand values, providing a more personalized and integrated customer journey. Additionally, you will implement continuous improvement plans to ensure an ongoing commitment to enhancing the customer experience.
Responsibilities
Strategic:
Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand.
Lead research-based design efforts aimed at continuous improvement of current products and services, while generating new experience concepts across all customer journey touchpoints, including ground, lounges, and onboard.
Champion excellence in customer experience across all product and service offerings.
Work with operations teams to establish engagement standards that maintain the experience proposition while adapting to different standards for operational efficiency.
Define and develop customer-facing products for each cabin class, ensuring service concepts and standards align with guest demographics and profiles.
Use business intelligence and other stakeholder input to stay informed about customer profiles, market trends, and operational changes to drive service improvements.
Contribute to the development of the airline's digital experience across the customer journey, ensuring a cohesive and impactful user experience that delivers commercial benefits.
Act as the custodian for the end-to-end customer journey.
Operational:
Translate new service concepts into operational processes, considering factors such as aircraft type and lounge environments.
Develop and lead the implementation of service standards, procedures, and processes.
Foster collaboration between operational departments to ensure aligned service standards are consistently delivered.
Plan and implement medium to long-term service initiatives, ensuring all operational teams are aligned and customer satisfaction is monitored for brand impact.
Oversee cabin crew complement, market trends, F&B, hotel trends, and airline benchmarking to achieve best-in-class status.
Create information for customer service teams to understand and embrace the airline's product and service concepts, enhancing their ability to promote these offerings.
Analyze CRM data to scientifically and intuitively meet customer expectations.
Set and implement KPIs to drive continuous improvement through methods such as mystery shopping and customer feedback.
Ensure products and services align with brand values and maintain high standards.
Nurture a customer-centric design team, fostering design-led thinking through brainstorming sessions, design reviews, and workshops.
Ensure synergies between inflight and ground services by managing relevant stakeholders and resolving challenges.
Translate product and service strategy into development, creating design briefs and project plans for internal and external use.
Anticipate development requirements and inform relevant business areas to ensure timely delivery.
Champion commercial and fiscal responsibility in decision-making processes.
Develop brand partnerships to offer bespoke experiences for customers.
Identify cost management opportunities through continuous monitoring of products and services.
Document projects consistently as a key management tool, providing status updates to management and other stakeholders, and highlighting any associated risks.
Minimum Bachelor’s Degree or equivalent.
Over 10 years of experience in translating brand vision into tangible and implementable product and service concepts at a major international airline.
Proven experience in Customer Experience Design at a major international airline.
Advanced understanding of hospitality processes, procedures, and standards.
Advanced understanding of F&B and onboard services.
Experience developing inspirational, elegant, and successful products for airlines, hotels, or other hospitality companies.
Advanced understanding of customer experience and customer journeys.
Excellent ability to communicate and translate vision into concepts and contexts.
Senior Manager Catering Operations - for Airlines in GCC
Full-time
Full-time
Manager
Cathay City, Hong Kong Island
Art / Design / Entertainment
7 months ago
Apt Resources is currently seeking a highly experienced Senior Manager Catering Operations to join the team of their client in the Airlines industry b..
Apt Resources is currently seeking a highly experienced Senior Manager Catering Operations to join the team of their client in the Airlines industry based in the GCC (Gulf Cooperation Council) region. As the Senior Manager of Catering Operations, you will be responsible for the 24/7 planning and execution of all aspects of their global catering services. This role requires collaboration across the organization to ensure timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights. You will lead, manage, and develop supplier relationships and internal teams to uphold the highest standards of compliance and safety.
Responsibilities:
Strategic:
Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.
Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at the lowest cost.
Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
Develop and lead the environmental agenda for catering services.
Operational:
Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.
Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.
Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
Manage the daily catering budget, which constitutes 90+% of DOC.
Develop improved logistics and supply strategies to reduce cost and complexity.
Provide catering input for new aircraft development and long-term corporate planning.
Make time-sensitive operational decisions that directly impact costs, ensuring safety and operational integrity while adhering to corporate governance.
Drive reductions in weight and waste expenditure.
Bachelor's degree or equivalent.
10+ years of experience in planning and delivering global catering services operations.
Experience in an operational role within large, multicultural teams, preferably within airlines or airline catering.
Knowledge of global catering operations and suppliers.
Strong ability to delegate work, set clear directions, and manage workflows.
Senior Manager Design & Branding - for Airlines in GCC
Full-time
Full-time
Manager
Cathay City, Hong Kong Island
Art / Design / Entertainment
7 months ago
Apt Resources is currently seeking a highly skilled and experienced Senior Manager Design & Branding to join the team of one of their esteemed cli..
Apt Resources is currently seeking a highly skilled and experienced Senior Manager Design & Branding to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Design & Branding, you will be responsible for translating business needs and briefs into compelling creative solutions. You will lead teams of design and equipment managers and specialists, providing creative and strategic direction, and budget recommendations, and overseeing functional areas including PDD; Onboard & Lounges, and Aircraft Interiors. Your role includes ensuring the timely, budget-conscious, and high-quality delivery of products and experiences. Additionally, you will communicate the company’s creative vision to the design team, equipment team, and stakeholders, supervise the entire design process, and make crucial technical decisions. You'll manage timelines, and budgets, and maintain relationships with suppliers and other stakeholders. As an expert communicator, you will keep the team informed and ensure they have the necessary resources and knowledge to succeed.
Responsibilities
Strategic:
Define a comprehensive design strategy and vision for product definition, encompassing creative design, branding, industrial and product design, environmental and structural design for areas such as Onboard & Lounges, and Aircraft Interiors.
Guide the team in developing effective ideas into detailed drawings and actual design solutions.
Strengthen the brand through product quality, design aesthetics, strategic partnerships, and inflight and lounge product propositions.
Determine the most productive tender and product sourcing approaches, aligning with desired product quality, deadlines, and budget allocations.
Operational:
Extend the scope to special projects for other subsidiaries and divisions, including Marketing, Charter Flight, and Corporate Communication, ensuring brand alignment and event synergy.
Collaborate with leading airline businesses to benchmark and understand technology, production methods, techniques, and effective solutions.
Conduct thorough product cost analysis to build compelling business cases for budget allocations, ensuring value for money.
Plan tenders strategically for customer-facing items, strengthen brand partnerships, and achieve the best value and design solutions for the airline.
Identify innovation opportunities, such as new product ranges, markets, and industry developments, to advance departmental propositions.
Develop effective internal processes to consistently meet tender timelines and achieve fruitful results from evaluations.
Define additional contractual advantages, such as brand exclusivity and design ownership, that serve the airline’s best interests.
Establish specific product sourcing definitions for the equipment team to follow.
Lead project management, defining comprehensive timelines for on-time project delivery, whether long-term or urgent.
Collaborate with stakeholders and suppliers to create smooth launch plans.
Bachelor's degree or equivalent.
10+ years of relevant experience.
Qualifications in a design-related field such as Industrial, Graphics, or Interiors.
Experience leading a design and development team in an interactive medium, such as graphic and element design with large production capabilities.
Experience in various aspects of production and equipment management.
Understanding of product and equipment development, production methodologies, and project management within the airline industry or a similar field.
Experience in product development design phases, including scripting product development phases, is advantageous.
About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has rev..
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role Ever since, we have expanded rapidly across the APAC region in Hong Kong, Macau, China, Singapore, Thailand, Cambodia, India, and South Korea and continue to have very ambitious growth plans in new markets for 2023 and beyond.
The Logistics / Inventory Manager APAC is the subject matter expert on the regional inventory management with 3PL service provider and will be able to provide a short and long-term view of the stock position to all teams so that they are aware of products at risk, delays in stock deliveries, when new products are landing, and any items that are over-stocked. Key priorities will be to ensure best availability in both regional warehouse in Hong Kong and cross border warehouses in China, flexing the stock holding strategy based on the latest market intelligence and demand forecasts.
We are looking for someone with experience in managing stock across multiple warehouses and who understands the complexities of a global supply chain. This person must also be an excellent communicator and relationship builder internally and externally, who is willing to roll up their sleeves and get stuck into operational detail, but can also work strategically to overcome long-term challenges in a fast-growing business.
As a Logistics / Inventory Manager you will
Oversea inventory level across the APAC region to ensure optimal stock levels at different warehouse locations.
Implement inventory control process with global team and 3PLs, including cycle counting, stock reconciliation, and audits.
Monitor KPI metrics and implement improvement with 3PLs as needed.
As a primary point of contact to 3PLs to build and maintain effective business relationship and focal point for co-packing projects.
Track and monitor warehouse operations end-to-end, work closely with internal supply chain functions team and 3PLs to ensure timely and accurate delivery of goods while maintaining SLA.
Lead and take initiative with 3PL for SOPs maintenance and remediation process to meet agreed SLA and deadline.
Coordinate with planning team to ensure stock movement forecast to be factored in our 3PLPs to resource plan and execute our requirements on time and to budget.
Utilise technology and software tools to streamline the inventory management process with regional insight and process guideline with Global Inventory team.
Analyze data to identify trends, issues, and opportunities for improvement.
Prepare and present regular reports on inventory performance to senior management.
Validate and ensure accurate the monthly 3PL billing according to the contractual agreement and accrual with finance.
Manage Regional Inventory team, guide and discover innovative methods to ensure continual improvements on inventory accuracy.
Foster a culture of continuous improvement and innovation within the team.
Work closely with Senior Supply Chain Manager to align inventory strategies with broader supply chain goals.
Who you will work with
Reporting into the Supply Chain Director APAC
Supporting the APAC Commercial function as the regional stock SME
About you
A strong educational background
4+ years of experience in a similar multi-site inventory management role
Experience working with logistics providers and able to demonstrate experience in driving operational performance improvement.
Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
Showing outstanding attention to detail, identifying, and addressing anomalies quickly
Understanding and commercial awareness of the total supply chain including supply and demand planning.
Experience with an ERP, WMS and POS system is a must, someone IT savvy who is able to bring experience of improved information sharing.
Strong Team player, an entrepreneurial flair, real commerciality, and great relationship building abilities!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
About the RoleWe’re now looking for a creative and passionate Head Chef to lead Pane e Latte, our Positano-inspired Italian bakery on the stunning S..
About the Role
We’re now looking for a creative and passionate Head Chef to lead Pane e Latte, our Positano-inspired Italian bakery on the stunning Stanley coast.
As a Head Chef, you will be responsible for ensuring that all food and desserts are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
The ideal candidate will be well-versed in culinary arts with a passion for sweet and delicious creations. They must adhere to health and safety standards to provide clients with the best possible serving. The goal is to enhance customer satisfaction so that we can maintain and expand our clientele.
Fast-track your career progression, join an internationally diverse work environment, create incredible pastries, and be a champion of exceptional guest experience.
Duties & Responsibilities
Run all aspects of a bakery’s culinary operations
Work in partnership with the General Manager in ensuring smooth day-to-day operations, including product quality, optimised counter replenishment, wastage minimisation, etc.
Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
Create new and exciting desserts to renew our menus and engage the interest of customers
Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
Check quality of material and condition of equipment and devices used for cooking
Guide and motivate pastry assistants and bakers to work more efficiently
Maintain a lean and orderly cooking station and adhere to health and safety standards
6+ years of experience in varied chef positions with overseas experience
Great attention to detail and creativity
In-depth knowledge of sanitation principles, food preparation and baking techniques and nutrition
Passion, determination and commitment for success in the Food & Beverage industry
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
50% discount at all our restaurants
Guaranteed incentive program – the teams make our venues successful and are rewarded in line with its performance!
About the RoleWe’re now looking for a charismatic Bar Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Henness..
About the Role
We’re now looking for a charismatic Bar Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.
As a Bar Manager, you will be fully responsible for all aspects of running a high-volume, high quality bar operation. You will ensure that the team is well trained and motivated, and is consistently delivering an informed and friendly service experience. You will also take ownership of all back-of-house duties such as stock take, ordering and budget management.
Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.
Duties & Responsibilities
Ensure the smooth operation of the bar at all times
Train the team in all aspects of service
Be the face of the operations
Deal with any issues that may arise
Organise staff rosters
Order, monitor and maintain stock
Achieve agreed budget by controlling costs and wastage
A minimum of 2 years experience as a Bar Manager
Possess a passion for cocktail making
Strong management skills with a positive mindset and friendly image
Understanding in MS Office
Enthusiastic when serving guests
Excellent communication, interpersonal, and leadership skills
Self-organised and detail-oriented with a strong sense of responsibility
Good business sense and operational, administrative, and social skills
Passion, determination, and commitment for success in the F&B industry
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
Two days off a week
50% discount at all our restaurants
Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
About the RoleWe're now looking for an energetic and focused Head Chef to join Calle Ocho, our innovative new Spanish tapas restaurant located in the ..
About the Role
We're now looking for an energetic and focused Head Chef to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retail epicentre, Causeway Bay.
You will manage all aspects of the kitchen operations, ensuring the team is well-trained and motivated and that food is prepared to the group's high standards.
Fast track your career progression, join an internationally diverse work environment, learn about incredible Spanish dishes, and develop as a chef and leader.
Duties & Responsibilities
Manage, mentor, and motivate the team
Maintain cuisine standards
Develop new dishes
Order, maintain, and optimise stock levels to ensure both smooth operations and controlled cost of goods
Ensure kitchen flow, order and cleanliness
At least 2 years experience as a Head Chef in a highly reputable restaurant
Proven people management skills
A strong background in Italian cuisine
Positive attitude with a teamwork mindset
Fluency in English is a must, other languages are advantageous
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
50% discount at all our restaurants
Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
What the job does:We are looking for a self-driven, passionate superstar to join Team Tilbury as our Assistant Visual Merchandising Manager. You wil..
What the job does:
We are looking for a self-driven, passionate superstar to join Team Tilbury as our Assistant Visual Merchandising Manager. You will be involved in all aspects of visual merchandising and project manage – from design to approvals to suppliers’ recruitment to technical drawings development to production and installation. You will be part of a growing Store Design and VM team responsible for all Hong Kong and Macau and Travel Retail. You will thrive on the challenge of a fast-paced environment, and you will be able to use your previous visual merchandising or any similar project experience as a either in house or at an advertising agency to make great effect in our team. In your role, you will report to our Store Design and Visual Merchandising Manager and work cross functionally within local team and the Global teams.
Key Responsibility
Report to line Manager, the caliber manages the conception and implementation of the global Charlotte Tilbury strategy as we grow in Asia.
Consolidate all market VM calendar, attend regular meetings with global team, marketing, and commercial teams to get campaigns strategies and directions on budget, product launches & promotions.
Support the SDVM Manager in preparing & launching new campaign, including in-store display ordering, videos, visuals, animation, planogram for HKMO and TR stores.
In-charge of planogram updates for all store in line with global VM guideline, follow up through artwork, production, and quality check.
Assist in design and production of animation roll out including pop up stores, window, outposts.
Create plate artwork to fulfil individual market product assortments and launch dates.
Follow up on HKMO specific content assets: Asian models in visuals & videos.
Control quality and follow through the in-store and windows projects. Coordinate with relevant parties including but not limited to contractors and consultants to ensure the quality of local productions comply with global standard. Attend on-site meetings and installation.
Create Store opening VM Guidelines for new stores alongside the retail and SD team.
Conduct regular store visit to maintain store excellence
Deliver VM training to retail team related to VM standard to ensure a compelling customer experience.
Assist SDVM Manager on budgeting and forecasting. Raise Pos, follow up on invoices and control expenditure of any orders placed for individual projects.
Be alert of market trends and best practices. Provide research to the team and global.
Some attributes we are looking for
Degree holder in art and design discipline with minimum 5 years working hands-on experience gained in the fields of visual merchandising/ retail design industry/ product design/event or pop-up design/ graphic design or a combination of above. Previous work experience in cosmetics industry will be a plus.
Experience with a range of design packages; preferably with knowledge of Adobe Suite, Sketch up, AutoCad and other design softwares.
Ability to work well in a team environment and contribute ideas whilst being self-motivated and able to work independently.
Be Positive, flexible and extremely well organised, have the skills and personality to thrive in a rapid environment and meet challenging deadlines. Also will be able to respond quickly and effectively to changing priorities.
High attention to detail and project management. Must be able to manage multiple projects simultaneously with short and long lead times to meet deadlines. Ability to juggle different pressing priorities with ease.
Experience working with vendors and understanding of fabrication and production processes.
Ability to balance design, with operational needs and budget objectives resulting in exceptional designs and an improved customer experience.
Understand the importance of aesthetic quality, detail and the perfect choice of colours, materials, concepts and brand identity.
Strong interpersonal skills with ability to work across different teams at multiple levels.
Proficient in spoken English and Chinese (Mandarin and Cantonese).
About the RoleWe're now looking for a proven and accomplished individual to join us as the Supply Chain & Procurement Manager (Non-Food & Serv..
About the Role
We're now looking for a proven and accomplished individual to join us as the Supply Chain & Procurement Manager (Non-Food & Service). In this role, you will be responsible for non-food & service procurement within the business.
As the Assistant Manager in Supply Chain & Procurement (Non-Food & Service), you will be responsible for ensuring a smooth supply of Non-food & Service across the group, delivering reduced costs whilst securing high-quality and responsibly sourced products for the business.
Duties & Responsibilities
Ensure smooth supply of Non-food & Service across the Group
Responsible for the pre-qualification, on-boarding, engagement process and contractual arrangements in the supply of all goods, materials and services required to support production and operations within the Group
Build and maintain the Group Catalog which consists of product specifications, service scope, pricing and rate card
Prepare documentation of relevant supply chain & procurement activities including industry analysis and price benchmarking
Plan and build Category Strategy
Negotiate prices of non-food & service and delivery with suppliers
Providing information and guidance on availability and cost of supplies and materials
Monitor the inventory movement, any slow-moving stock based on COGS/Inventory report
Enter and maintain supply agreements with vendors/contractors
Establish and maintain the yearly tender activities
Build and maintain mutually beneficial relationships with suppliers through well-designed SRM programs
Establish and maintain NPI/NPD program
Close collaboration with Marketing team for ESG compliance project
Degree/Diploma in Supply Chain Management, Business Administration or related discipline
A minimum of 5 years' relevant working experience in F&B, HORECA or FMCG industry
Demonstrate sound knowledge and hands-on experience in procurement / contract management / vendor management
Strong project management, problem solving, communications and negotiation skills
Excellent in both written and spoken English and Chinese
Candidate with less experience will be considered as Senior Officer
Candidates with less experience will be considered as Supply Chain & Procurement Assistant Manager
About the RoleWe’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retai..
About the Role
We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retail epicentre, Causeway Bay.
As an Assistant Manager, you will support the Restaurant Manager in all aspects of running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.
The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.
Fast-track your career progression, join an international environment, learn about incredible Spanish dishes, and be a champion of exceptional guest experience.
Duties & Responsibilities
Ensure smooth implementation and execution of the restaurant operations
Provide training to the team to deliver the highest quality of service and sustain brand image
Implement marketing activities to drive sales and revenue for the restaurant
Control stocks for daily use in restaurant to ensure service requirements are met
Supervise and coordinate the prompt, high standard, efficient and courteous serving of food and beverage in the restaurant
Manage and store vendors’ contracts and invoices
Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
Monitor compliance with safety and hygiene regulations
Gather guests’ feedback, respond accordingly, and resolve guest complaints
3+ years experience in hospitality industry
Strong management skill with a positive mindset and friendly image
Understanding in MS Office
A team player who is reliable and dependable
Enthusiastic when serving guests
Excellent communication, interpersonal and leadership skills
Self-organised and details-oriented with a strong sense of responsibility
Good business sense and operational, administrative and social skills
Passion, determination and commitment for success in the F&B industry
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
50% discount at all our restaurants
Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
Pirata Group is one of Hong Kong’s most dynamic, creative, and fastest-growing F&B groups. We pride ourselves in having an international workforce with an open, honest, transparent, and collaborative workplace focused on teamwork and guest experience.
About the Role
About the Role
About the Role
About the Role