Job Responsibilities Lead a team for monitor and analyse day-to-day risk monitoring reports and perform ad hoc analysis as and when required Perform interest rate risk stress test, both for regular, regulatory requirement or ad Hoc stress testing, and regular review on suitability and appropriateness of methodologies, parameters and scenario settings Conduct annual review on behavioral models, both on the model assumptions and calibration using SAS Involve in related system enhancement / implementation of regulatory standards / new risk management infrastructure and head office requirements, including provide users specification and requirements, communicate with the developer, conduct UAT as well as ongoing system maintenance Perform update and review on the operational manual related to day to day reports. Job Requirements Degree holder in Finance, Quantitative Analysis, Accounting, Economics or related disciplines Minimum 5-10 years' experience in the banking industry preferably with relevant experience in Banking Book Interest Rate Risk Management Professional qualification in FRM, CFA & CPA or equivalent will be an advantage Sound knowledge in general banking activities, treasury business and financial products and latest regulatory requirements on Banking Book Interest Rate Risk Management Proficient Good command of MS Office and computer analytic applications such as SAS, VBA, Bloomberg, Reuters, knowledge in Yield Book will be an advantage Self-motivated and willing to work under pressure Solid experience in system implementation process, including initiate user requirements, communicate with the developers, perform UAT testing and ongoing maintain system consistency Solid knowledge in the design and maintain of IRRBB behavioral and option models Strong team leadership with sound communication skill. Fluent Mandarin, English and Cantonese in both oral communication and writing

Responsibilities: Manage fixed income investment portfolios covering both high yield and investment grade bonds; Closely monitor the performance of assigned investment portfolios to ensure the investment objectives are achieved; Work closely with analysts and other investment managers to generate investment ideas and make investment decision; Participate in fund marketing, product development when necessary; Implement investment policy, strategy and research; Assist in other ad hoc duties assigned. Requirements: Bachelor's Degree holder or above in Economics, Finance, Accounting or related fields; With at 5-8 years' proven fund management experience especially in fixed income products; Candidate with less experience will be considered as Assistant Portfolio Manager; With strong investment sense and business network; Presentable, result-driven with strong initiative and drive to succeed; Good command in written and spoken English and Chinese including Putonghua. Please click "Apply Now" to submit your application with CV attached stating both the existing and expected salary.  Personal data collected will be used for recruitment purposes only.

Responsibilities: Support team in business development and client relationship management with Institutional Sales Clients, Corporate Clients, Pension Fund, Sovereign Fund, Fund of Fund, etc.; Maintain good relationship with existing distributors and expand the distribution network; Conduct market research and other supports to assist the team in distribution channel development; Prepare regular fund report and newsletter to distributors, including retail banks, IFAs, insurance agencies, etc.; Responsible for organizing marketing related campaigns with clients; Handle KYC onboarding, due diligence or other compliance related work, RFP and structuring of fund related activities; Other AD hoc duties to meet sales targets as assigned. Requirements: Bachelor's Degree holder or above in Economics, Finance, Accounting or related field with overseas educational background will be plus; With 5-8 years' relevant experience in fund sales and distribution, financial advisory gained from financial institution / company. i.e. asset management, mutual fund, investment bank, corporate bank, etc; Type 4 and 9 license holder is a must; Familiar with SFC and other relevant regulations; Presentable, result-driven with strong initiative and drive to succeed; Positive and proactive attitude, team player, ability to work in a complex rapidly evolving workplace and team required; Good proficiency in MS Office (Excel, Word and Powerpoint); Good command in written and oral English and Chinese including Putonghua. Please click "Apply Now" to submit your application with CV attached stating both the existing and expected salary. Personal data collected will be used for recruitment purposes only.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Investments and Wealth Solutions - Investment Advisory Department Hang Seng's Investments and Wealth Solutions offers a full spectrum of investment products and services to our Wealth and Personal Banking customers, from high-net-worth to mass segments across channels. We distribute investment funds managed by top tier fund managers covering different types of funds, across regions and asset classes. A wide range of structured products with underlying linked to equities, FX rates, interest rates, investment funds, etc. are offered for investors to pursue different investment objectives. We also offer fixed income instruments and certificates of deposit to customers who look for regular coupon payment. Besides, we have securities services covering exchange traded equities in local and overseas markets offered through a wide variety of trading channels. Margin trading services covering FX and securities, and investment financing service provides extra liquidity and purchasing power to cater for investment needs from sophisticated investors. We are seeking a high caliber to join us as Senior Investment Markets Manager. Principal responsibilities Providing daily global markets commentaries and advisory services for Private Banking, Wealth and Personal Banking units and Corporate Wealth Management Conduct global market research and assess the suitability of various investment products for recommendation to meet customer needs Lead a team to provide timely views and comments on equities/global markets, encouraging good communications amongst all levels of staff, coaching, counseling, identifying and addressing development needs of subordinates Assist the department head in managing the team, monitoring team members' performance and work quality, provide training to team members Participate in the development and implementation of initiatives related to the compliance, systems and procedures for the investment advisory function Keep abreast of the market practice and the latest development of investment markets Requirements University degree with major in Finance or other relevant qualifications, with passes in the Hong Kong Securities Institute Licensing Examinations, CFA is a plus. Over 10 years' experience in investment advisory service or private banking, with good knowledge of global / local markets and investment products Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Strong self-motivation, with the ability to work independently and under pressure Proficiency in both written English and Chinese, fluency in Putonghua an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. We are currently seeking a high caliber professional to join our team as Executive Customer Relationship Manager. Principal responsibilities Provide financial planning services to high-net-worth customers Provide personalised service for this segment of customers to build and maintain good relationships Promote investment, insurance and banking products for optimising new business opportunities Assist the team head in providing coaching to Relationship Managers Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University degree in a related discipline OR professional qualifications such as CFA, CFP or CFMP is preferred Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of five years' experience in selling investment, insurance and banking products Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management We are hosting a Customer Relationship Manager (Retail Banking) Virtual Recruitment Talk on 14 July 2022 (Thursday). The Bank invites you to join this interactive session to learn more about life as a Hang Seng RM, including career development and progression opportunities, as well as information on Hang Seng's culture and approach to business. Registration: https://hsbc.zoom.us/webinar/register/WN_vwRKxOUOQUyL7W0DvONFVg to register by 13 July 2022, Wednesday If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Investment Management Limited Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No. 1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specializing in managing funds related to mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has 30 years of asset management experience. We are seeking a high caliber to join us as Assistant Marketing Manager. Principal Responsibilities Develop and implement different marketing strategies for branding marketing, product launch as well as investment education through multi channels to engage wholesales and institutional investors Responsible for communications, social media and public relations for Hang Seng Investment Implement various market commentaries and education materials to let investors have better knowledge of investment funds and ETFs Create and manage marketing materials, including product brochure, presentation deck and website content Organize different events which supports sales teams to maintain strong relationships with our clients Conduct competitor analysis to keep abreast of market opportunities Participate in ad-hoc duties as assigned by line manager from time to time Requirements University graduate in Accounting, Finance, Economics, Marketing, Business Administration or related discipline Minimum of three years' relevant experience, preferably in asset management, banking or investment industry Experience in managing marketing activities through multi-channels Advocate of openness, able to create a cohesive teamwork and inspire others Ability to bring divergent ideas to create new and valuable solutions Proficiency in both spoken and written English and Chinese; knowledge of Putonghua is an advantage Strong analytical, project management, communication and interpersonal skills Detailed-minded, ability to organize, prioritize multiple tasks and assist the team to successfully deliver tasks and meet deadlines Great sense of ownership and servicing mindset to ensure efficient and effective delivery of outputs Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. WPB Chief of Staff We are currently seeking a high caliber professional to join our department as Assistant Fraud Analytics Manager. Principal responsibilities Implement and monitor fraud detection rule to minimize fraud losses and costs Conduct analysis to understand the fraud trend and identify possible areas of detection improvement Maintain proper documentation and process flow to ensure ease of processing and knowledge transfer Requirements University graduate or above, major in data analytic / statistics / programming will be an advantage. At least 2 years' working experience in risk related field. Programming knowledge with Python and/or SAS system will be an advantage. Strong analytics skill to assess multiple attributes, analyze for outcomes and make decisions that deliver against all components of the business. Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. WPB Chief of Staff We are currently seeking a high caliber professional to join our department as Manager, Fraud Management (Fraud MI). Principal responsibilities To extract, collect, consolidate, monitor and keep track on various Management Information (MI) data to manage Fraud Operations, Fraud Management Team and fraud related reporting. To follow up with issues identified and obtain root cause analysis, damage control, preventive/mitigation measures, risk assessment and path to green solutions to improve the MI data. To consolidate and present the MI data to various local or regional team stakeholders and governance meetings. Requirements University graduate or above, major in data analytic / statistics / programming will be an advantage. At least 2-5 years' working experience in risk controls, incident management or governance / risk related field. Programming knowledge with Python and/or SAS system will be an advantage. Experience in analysing and presenting management information in a precise and innovative way. With depth knowledge of fraud risk management, MI reporting and analysis, service level monitoring and reporting. Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution - Branch Network Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking high caliber professionals to join our branch network as Branch Manager District Branch. Principal responsibilities Responsible for leading, developing and managing District Branch to ensure achievement of the business objectives Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers Accountable for minimizing risk and maximising operational efficiency Achieve results by working with the whole branch team, local market and wider community Play an active role as part of wider area/regional leadership team Deliver the branch plan including leads/sales prospect management and overall customer experience Requirements University graduate is preferred Over 10 years of banking experience, with solid leadership and people management experience Good communication, interpersonal and problem solving skills Strong drive to succeed, with ability to work under pressure Proficiency in both English and Chinese Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Able to inspire others to achieve their goals/ambitions in a variety of situations Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Investment Management Limited Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No. 1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specializing in managing funds related to mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has 30 years of asset management experience. We are seeking a high caliber to join us as Senior Product Management Manager. Principal responsibilities Oversee and manage the entire product platform covering ETFs, unit trusts and investment mandates. Plan and lead product changes and rationalization that are consistent with the overall product strategy and regulatory requirements. Maintain a robust product governance framework to ensure the product quality and compliance with both internal and external requirements. Serve as the subject matter expert on existing product offerings and be responsible for the accuracy and consistency of product documents and disclosures. Engage stakeholders for enhancing the product constructs/capabilities that would lead to cost savings or product platform efficiency. Requirements University degree in Business/Finance or related disciplines, preferably with relevant professional qualifications. Minimum of 10 years' relevant experience in the asset management industry with focus on product development and management. Strong self-motivation, with the ability to work with a diverse group of stakeholders to deliver the expected outcome. Prior experience in project management or product compliance would be an advantage. Candidates with less experience will be considered for the position of Product Management Manager Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Investment Management Limited Established in 1993, Hang Seng Investment Management Limited ("HSVM") is a wholly-owned subsidiary of Hang Seng Bank Limited, and is one of the largest Hong Kong homegrown asset management companies. HSVM specializes in Hong Kong and China markets and is committed to offering retail and institutional investors with a comprehensive range of investment products including ETFs, index tracking funds, actively-managed equities and fixed income funds, retirement funds, as well as institutional and corporate portfolios. We are currently seeking a high caliber professional to join our department as Compliance Manager. Principal responsibilities Foster a positive culture of compliance by working proactively with the business line, global function, Operations, Business Risk and Control Management and other compliance professionals to ensure that best practices are followed in accordance with the applicable laws, rules, regulations and internal policy Follow prescribed issue escalation protocols, monitor business activities, and revise procedures Serve as regulatory coordinators for a specific regulation Advise and guide assurance teams within Regional and Global Business Compliance teams on all Regulatory Compliance matters; assist and help promote the development and effectiveness of the regional / country / global business assurance team activity Support the Group's Regulatory Compliance strategy by identifying, informing and advising Senior Management of any developing issues and trends that may impact or be relevant to the Group's management as appropriate of Regulatory Compliance risk Carry out impact analysis and advice on regulatory change; drive co-ordination and execution of the various Regulatory Compliance change work streams and embed Operating Model changes while ensuring alignment with Global Standards Establish management and administrative procedures and processes for Hang Seng Investment Management Limited (HSVM) to ensure adherence to policies and manage operational risk Requirements University degree or professional qualification in Law / Finance / Accounting / Business Minimum of 3 years relevant experience in regulatory compliance function Excellent communication and interpersonal skills, with experience of dealing with executives at all levels including the capacity to articulate the case for risk management and policy in the language of business Ability to develop practical and cost effective solutions to complex issues. Experience of dealing with regulatory matters and confident interaction with Regulators. Experience of interpreting and analysing a large volume of information and / or data and provide succinct summary for management. Experience of working within a matrixed environment preferred including reporting internationally. Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Ability to lead change in Hang Seng Bank / HSVM, contributing to joining up with the other teams in Risk and Business globally. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management We are currently seeking a high-calibre professional to join our team as General Banking Manager, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager. Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer: Attractive basic salary Healthcare insurance coverage including yourself and your family Retirement benefit scheme with employer's contribution Employee Share Purchase Plan Work-life balance: 18-24 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunities Principal responsibilities Provide quality customer service to our retail customers in branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelines Requirements University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in financial institution Relevant professional qualification in insurance and investment is an advantage Strong service and sales orientation, self-motivated with good communication skills Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Ability to manage complex interactions effectively Shown strong situation awareness, s trong desire to learn and able to work in Agile environment Work location will be subject to change and to be decided by Line Management upon joining If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Investment Management Limited Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No. 1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specializing in managing funds related to mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has 30 years of asset management experience. We are currently seeking a high caliber professional to join our department as ETF Business and Partnership Manager. Principal Responsibilities Oversee and be responsible for the ETF business performance and serve as a subject matter expert to strengthen the ETF franchise and leadership Establish partnership with various stakeholders in the ETF industry, including index providers, regulatory bodies, fund consultants and industry associations to facilitate a sustainable business growth Connect with Hong Kong, Mainland and international Asset Managers to seize regional and global opportunities for the ETF business growth Implement business plan and drive the ETF business for supporting a sustainable growth of ETF business including AUM, revenue and market share Conduct research on the global ETF trends and make ETF business proposals to senior management for steering the long term business strategy Requirements University degree in Business/Finance or related disciplines, preferably with relevant professional qualifications Minimum of 5 years' relevant experience in the asset management with hand-on experience in ETF Strong self-motivation, with the ability to work with a diverse group of stakeholders to deliver the expected outcome in expected schedule Excellent analytical, project management and interpersonal skills Great sense of ownership and servicing mindset to ensure efficient and effective delivery of outputs Strong planning, presentation and analytical skills, be sensitive to numbers Proficiency in English, Cantonese and Putonghua Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. # LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Assistant Portfolio Manager Commercial Banking - Business Banking Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Assistant Portfolio Manager. Principal responsibilities Build and manage a portfolio of SME customers promote general banking services, cash management, loans and other banking products Achieve various business targets Develop and maintain cordial customer relationship and provide quality customer services Conduct regular and effective account reviews and enhance existing relationship via cross-selling Manage CDD risk, monitor suspicious behavior and take appropriate action in compliance with established policy and guideline, to protect the Bank's interest Requirements University degree in Business Administration or a related discipline Minimum 2 years of sales experience, with good knowledge of SME business Pass in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance Strong self-motivation with outgoing personality and ability to work independently Ability to communicate effectively and create connection with others High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Proficiency in both English and Chinese, fluency in Putonghua is an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Strategic Planning and Corporate Development Strategic Planning and Corporate Development functions as the central strategy development group of the Bank and addresses topics at the top of senior management's agendas. This role will provide the opportunity to work on different bank level strategic initiatives across all the Businesses and Functions of the Bank, covering the following Chief of Staff ("COS"): Support key activities of executive office including but not limited to governance papers and presentation materials for external and internal meetings, relationship management with key internal, external and industry bodies and monitoring of business results; lead and mobilise CEO sponsored stakeholder events; advocate and moderate cross-business collaborations Corporate strategy: Formulate the Bank's medium term strategies, support execution, coordination, tracking and evaluation according to the Bank's strategic planning framework; lead articulation and mobilisation to achieve strategic priorities; lead strategic business studies that are cross-Businesses, Functions and/or geographies in nature, derive actionable insights and make appropriate recommendations to the Bank's senior management Corporate development: Lead corporate development projects including acquisitions, disposal, joint venture and strategic alliance; lead governance and management of the Bank's corporate investments and alliances and exploit synergies in accordance to the Bank's strategic priorities; raise market perception of the Bank through thought-leadership and advocacy on key strategic topics We are currently seeking a high caliber professional to join our department as Senior Strategist and Corporate Development Manager. Principal responsibilities Provide COS support to enable CEO and/or other C-suite members effective and efficient execution of management agenda, internal and external communications, and other issue resolution Develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making, ensure bank-wide alignment and solicit approval Mobilise and collaborate with businesses and functions to devise strategic initiatives, manage implementation, monitor performance and support issue resolution Be trusted advisors to working partners and conduct credible challenge on all strategy, corporate development and COS issues, through daily working relationship and participation in various committees Build and develop relationship with the Bank's internal stakeholders including subsidiaries, associate companies and corporate investments; monitor performance and support directors and senior management on corporate governance Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management in relation to bank strategy, corporate development and business performance improvement Lead relationship with external parties including industry associations and mobilise collaboration and participation by the Bank's relevant departments Coach and mentor junior team members; Co-lead various department administrative and internal control responsibilities as per Group and Bank's requirements Requirements University degree in any disciplines with good knowledge in Accounting, Finance, Economics, Business Administration or a related discipline; professional qualifications such as CPA, CB, CFA, CIIA, CIMA, FLMI and PMI an asset Over ten years of financial services (e.g. personal banking, wholesale banking, private banking, insurance, asset management) and/ or strategy consulting experience; hands-on experience in CEO or COS Office an asset Excellent written communication (documents and presentations), oral presentation and interpersonal skills; able to articulate conceptual ideas and strategic directives to a wide range of audience Generalist problem-solving skills with strong conceptual, highly structured and analytical and quantitative capabilities to deal with high level of ambiguities Project management skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities Good knowledge of commercial banking products, organisation and operations; knowledge of and exposure to Mainland China and GBA business, transaction banking, wealth management (incl asset management and insurance), innovation (incl FinTech and digital), strategic partnership, subsidiary management, or management information reporting highly preferred Committed, self-motivated and action-oriented personality with strong ownership and resourcefulness to drive results and performance; Ability to build a trusted-advisor relationship with working partners and senior executives Well-versed in MS Office including Excel and PowerPoint; experience in modelling an asset Candidate with less experience will be considered as Strategist and Corporate Development Manager. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong # LI-HASE

Job description A Career with Hang Seng Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Could you find your future in your present? Through our new Accelerating Wealth Programme (AWP), we are supporting you to become our Relationship Managers of the future. The AWP prioritises transferable skills over experience and qualifications and enables you to kick-start an exciting career in our fast growth Wealth business, irrespective of your professional background. Building on your transferable skills, the AWP will support you to develop the wealth and client skills required to succeed as a Customer Relationship Manager. With the full support of the bank, you will gain the qualifications and develop the technical skills required for the role. On completion of the programme, you'll be a qualified Relationship Manager, where you'll playing a key role in helping our clients to grow, manage and preserve their wealth. You can find out more about the programme and the eligibility requirements at https://www.hangseng.com/en-hk/about/careers/our-business/ Come on this exciting journey with us and accelerate your future. Principal responsibilities This is a client-facing role where professionalism, client focus and a broad understanding of the fundamentals of financial planning are critical to your success. Working with branch colleagues and direct teams, you'll manage an active portfolio of clients. You'll regularly review your clients' portfolios of financial products to ensure they are suitable to meet their needs and, by means of your proactive approach and ability to add value and secure their loyalty. You'll review your existing clients' financial needs and optimize new business opportunities and acquire new clients by understanding their financial needs and establishing yourself as a trusted advisor. Looking for opportunities to conduct wealth reviews and delivering wealth solutions as an adviser are amongst the key activities required to achieve your goals. You'll consistently deliver high standards of personalized service for your clients to build and maintain good relationships. You'll refer your client needs to another team as appropriate if the client request is outside your service offering. You'll ensure achievement of the business performance measures and plan. In delivering the business objectives you'll maintain the levels of operational integrity required by the bank and observe relevant policies/guidelines and compliance requirement. You'll create and maintain an environment and relationships where you and the wider team to maximise performance in achieving the business objectives. Requirements Requirements You'll need to demonstrate the following transferable skills required for the role: Connectivity : Maximising the impact of building new and effective working relationships across Hong Kong and GBA Communicating with Impact : Applying the core principles that underpin all forms of communication. Growth Mindset : Growth mindset is the personal belief that skills and abilities can be developed through dedication and hard work. A growth mindset is viewing setbacks and failures as building blocks, feedback and insight for future success. Growth mindset is the belief of "not yet." Through practice, overcoming challenges, and a focus on learning, goals can be obtained with a growth mindset. Data Literacy : Ability to interpret, understand and communicate data as information. Critical Thinking: Identifying how to break down complex problem or issue into smaller components, using right questioning techniques to identify root causes and arrive at solutions. Design Thinking : Ways of thinking outside the box, for e.g. introducing new and innovative ideas to solve a problem or bring in efficiency. High level of customer centricity mindset and ability to manage complex interactions effectively Eligibility University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. LI-AP1 #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. WPB Chief of Staff We are currently seeking a high caliber professional to join our department as Manager, Fraud Management (Event Resolution). Principal responsibilities To manage and coordinate fraud incident events to minimize fraud losses and risk exposure of WPB. To ensure root cause analysis, damage control, preventive/mitigation measure management, risk assessment, timely & proper escalation and governance are conducted for fraud incident events. Post incident event management - reporting in governance forum, actions tracker and monitoring. To conduct regular complaint case review to keep track on NPS, customer pain points resolution, and to improve customer experience. Requirements University graduate or above, major in risk management will be an advantage. At least 2-5 years' working experience in risk controls, incident management or governance / risk related field. Experience in leadership and root cause analysis skills will be an advantage. Experience in analysing and presenting management information in a precise and innovative way. With depth knowledge of fraud risk management, incident management, criminal investigation experience, good analytical skill and fraud control operational procedures Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. We are currently seeking a high calibre professional to join our department as Senior Analytics Manager, Customer Data Analytics & CRM . Principal responsibilities: Lead a team of data & analytics professionals to drive the development and commercialization of data-driven analytics solutions across full customer life cycle and multiple distribution channels for profitability growth, deepening and retaining customer relationship. Manage end-to-end data & analytics initiatives from ideation, design & development, deployment & commercialization in an agile working model. Drive commercialization of analytics solutions by defining and tracking value-add in tangible & quantifiable measure. Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment. Collaborate & influence a wide range of partners / stakeholders from technology, business owners as well as senior management. Drive team development, cultivate innovative environment and uplift analytics capability through effective application of modern big data, machine learning methodology and visualization tooling. Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities. Requirements Requirements: University degree in Statistics, Mathematics, Computer Science, Information System or other related discipline Minimum 10 years' banking experience in data analytics for customer life cycle management across multiple distribution channels Solid experience in translating analytical outputs into business strategies and activities with effectiveness measurement and learning Excellent leadership, strong organizational, problem-solving skills underpinned by a customer centricity mindset Effective communication, stakeholders management, interpersonal & presentation skills Ability to drive change through well-developed influencing and negotiation skills Self-motivated professional, passionate to drive analytics vision, innovation and transformation for impactful business results Proven experience in people management Experience in Python/R, SQL/BigQuery, Tableau/QlikSense on environments such as AWS, Google Cloud Platform (GCP) a plus Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Marketing Hang Seng's Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank's product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank. We are currently seeking a high caliber marketing professional to join us as Manager, Wealth Management Marketing. Principal responsibilities Assist and formulate development and delivery of marketing strategies and activities for the Bank's wealth management products, facilitating to capture business opportunities, achieve business and marketing objectives set for branding building, acquisition, retention, usage and ROI. To develop and implement marketing planning which aims measurable results, including media efficiency and effectiveness. Drive effective and measurable multi-channel marketing campaigns to drive product take-up and portfolio growth for the Bank's wealth management products Ensure marketing materials developed comply with the brand guidelines and relevant regulatory requirements and adopt a consistent and robust approach to manage resources and risks Support product maintenance, including proper documentation control and procedures. Collaborate with relevant parties and manage suppliers to ensure quality deliverables in a cost-effective manner and smooth launch of marketing programmes Monitor program progress/ effectiveness and conduct post-program evaluation for on-going optimization and future improvement. Requirements University degree in Marketing, Business Administration or a related discipline Solid experience in Marketing, with exposure in wealth management business and knowledge of banking / event management, insurance or investment products preferred All rounded marketing skills with good understanding of latest developments in the marketing and media scene, together with proven experience in running end to end marketing programs Solid experience in web management including mobile (responsive design and ability to drive engagement/ sales leads from online to offline channels Solid experience in optimizing use of digital platforms to bring out the potentials of omni-channels to customers. Excellent communication, analytical, problem solving, negotiation and project management skills Strong self-motivation and customer orientation, with the ability to work independently and under pressure. Resourceful, with excellent communication and leadership skills Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Marketing Hang Seng's Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank's product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank. We are currently seeking a high caliber marketing professional to join us as Performance Marketing Manager. Principal responsibilities Drive acquisition and usage of the Bank's digital banking and digitally enabled products and services Formulate digital acquisition strategies for different products and services and continuously optimize campaign and channel performance around KPIs like CTR, CPA & ROAS Reporting and dashboard development and maintenance Contribute to the enhancement of ad performance tracking capabilities and architecture Manage interactions with internal and external parties regularly for on-time, in-budget campaign creation & implementation Provide support to uplift the digital marketing capability of the wider marketing team, e.g. provide regular industry updates, best practice sharing, enhancing media tracking capabilities, reviewing brand safety measure for digital media, etc. Adhere to the Bank's guidelines in campaign execution Requirements University degree in Marketing, Business Information System, Communications or a related discipline Minimum of 6 years' relevant experience, with exposure to financial services industry being a plus Strong understanding of different performance marketing channels, tools & ad-tech including but not limited to PPC, programmatic, social, SEM, affiliate marketing, DCO etc. Knowledge of customer segmentation tool and reporting dashboard like Tealium audience stream & Looker Solid understanding and experience in data attribution and handling Creative, constantly look out for new opportunities to achieve business goals Detail-oriented, capable of working independently and under pressure Good communication, interpersonal, analytical and project management skills Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective outcomes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as Manager, Insurance Academy and Development. Principal responsibilities Manage all aspects of designing and organizing the insurance training curriculum for the Insurance Department Deploy a wide variety of training methods, organize and deliver training sessions, launch events, product positioning seminars, and other up-skilling initiatives Draw an overall or individualized training and development plan that address needs and expectations Coordinate training logistics across all channels recruited and authorized to distribute products and services of Hang Seng Insurance Work with Training Department to review the life insurance training agenda and delivery of agreed life insurance learning content to all internal and external frontline sales channels Provide advice on the content of customer or internal stakeholder learning and development events Requirements University degree holder in related discipline or other relevant qualifications Minimum of 3 years' relevant experience in insurance field Passed all relevant papers I,II,III of Insurance Intermediaries Qualifying Examination Strong writing and record keeping ability for reports and training manuals, good computer and database skills Ability to plan, multi-task and manage time effectively Good communication, interpersonal and analytical skills Strong self-motivation and drive to succeed, with ability to work under pressure Proficiency in written and spoken English and Chinese Great sense of ownership and servicing mind-set to ensure efficient a nd effective customer service delivery Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as CMB Insurance Business Development Manager. Principal Responsibilities Formulate and implement sales strategic plans to achieve insurance business targets on commercial client segment by collaboration with frontline teams across distribution channels Collaborate with Customer Relationship Managers/ Insurance Managers to identify customers' financial needs and business opportunities Provide professional onsite support for sales teams on pre-case preparation, post-case evaluation, underwriting and operation to enhance closing ratio Conduct training and coaching for commercial insurance managers to enhance their knowledge and skills in promoting insurance products Assist to implement the Group's/ Bank's compliance policy to ensure adequate compliance resources are properly in place with training provided Requirements University degree in Business, Finance or related discipline Minimum 5 years' insurance sales/ business development experience, preferably with exposure in commercial insurance business Experience in Commercial Banking, Private Banking, PRC exposure, law or trust background preferred Passes in the Insurance Intermediaries Qualifying Examinations Mature and dynamic individual with excellent interpersonal, communication and presentational skills Customer centric mindset and ability to manage complex interactions effectively Proficiency in Cantonese, Putonghua and English is required Good market sense with strong understanding on the insurance industry Sound knowledge in life insurance proposition concept and product knowledge Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Marketing - Customer Propositions and Management Hang Seng's Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank's product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank. We are currently seeking a high caliber marketing professional to join us as Assistant Customer Propositions Manager. Principal responsibilities Assist to develop proposition-related projects or initiatives to enhance segment awareness and expand market share for Private Banking, Prestige Private, Prestige, Preferred and other strategic segments Assist to review customer journeys in collaboration with internal teams to drive effective engagement and stickiness Conduct regular competitor analysis and maintain abreast market information for on-going refinement of designated segment propositions Collaborate with different business units to implement proposition initiatives, to ensure the proposition is properly delivered to customers with most optimal approach Perform other responsibilities / duties as assigned by respective manager Requirements University degree in Business Administration, Marketing OR other relevant qualifications Minimum of 3 years' experience in marketing, with exposure in Customer Segments and knowledge of banking / event management or investment products preferred Experience in above and below-the-line marketing programmes development, with knowledge of marketing communications, customer acquisition, retention and/or event management a definite advantage Customer-oriented with strong business acumen and analytical skills Positive, flexible and self-motivated individual with good project management and interpersonal skills Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as Assistant Manager, Process and Proposition. The jobholder will assist the manager to oversee and manage all aspects of New Business processing of all products and policies under the personal life business. Your principal accountabilities will include: Oversee New Business functions of the outsoruced parties to ensure quality delivery with target service pledge Review, revise and implement appropriate internal business controls and procedures in New Business to ensure legal and regulatory compliance Manage back-mail policy pack resend and incoming document for the department Manage policy or operations related projects and ensure successful implementation Support New Business / Life Operation and support Leader to formulate the operational strategies, initiations and departmental planning Provide sales support to distribution channel (e.g download & prepare sales tracking and pending case reports if any) Provide routine administrative duties and support general administration of the Insurance Operations Department, business reporting and any ad hoc tasks Ensure quality work output and accuracy Requirements University graduate in related disciplines or relevant qualifications, or candidate with relevant working experiences 1 to 2 years of solid experience in backend insurance operations on New Business Strong knowledge in PC applications of software such as MS Office and Excel. Proficiency in both spoken and written English and Chinese Good communication skills, with a thorough understanding of insurance products, especially New Business Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Global Banking & Markets - Global Markets Operations Hang Seng's Global Markets Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units. We are responsible for driving every part of the trade lifecycle post execution. We manage settlement activity, risk and control, while ensuring the delivery of regulatory compliance and seamless operational client services. We are currently seeking a high caliber professional to join our Cross Product & Client Data Services Team as Global Ma rkets Operations Manager. Principal responsibilities Manage the processing of static data set up, reconciliation production, confirmation matching, fail trades and nostro break investigation and reporting Assist the Department manager to provide operations support to the global markets business and coordinate with relevant parties to ensure all service pledged are met Drive and support projects / systems implementation, workflow design, process re-engineering and streamline initiatives Oversee daily operations to ensure compliance with internal and related regulatory requirements Design and implement operational procedures complied with internal guidelines and relevant regulatory requirement Lead, motivate and train staff to meet business goals Work closely with various stakeholders including business users, IT departments, legal and compliance to ensure effective operation s. Requirements Minimum of 8 years' banking experience or relevant experience and with two years at managerial level University degree in a related discipline OR other relevant qualifications Strong people management skill Good interpersonal and communication skill and can work with all levels in the bank Attentive to details and self-motivated with the ability to work independently and under pressure Great sense of ownership and passionate about driving change to ensure efficient and effective customer service Proficiency in both English and Chinese, fluency in Putonghua an advantage Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE