Our client a IT Services Company is looking to hire IT Support - six months Contract.

Background/Experience/Required Skills

• Knowledge in PC Installation and configuration.

• Providing basic troubleshooting and guidance to customers in resolving their issues.

• Decommission Support for old laptops.

• Troubleshooting: Diagnose and resolve hardware related issue.

• Communication : Interact with team leader and to follow their guidance
• Fresh graduates who have done internship in IT Support also welcome to apply

• Experience: 1 to 3 years
• Work Location: Kwun Tong
• Basic IT Support knowledge
• Working Hours : Monday to Friday - 9:00 am to 6:00.pm
• You will get to work with investment bank.

• Experience: 1 to 3 years

We are looking for someone to join the Solution Operations team as E-Bundle Disputes Support, reporting to the Solution Operations Managers. As a client facing role, you’ll be liaising directly with legal teams, gaining first-hand experience in providing support and advice on electronic bundle management across Litigations, Arbitrations, Inquests and Inquiries. In doing so, you’ll work closely with the remainder of the Solution Operations team and other departments in a fast-paced, dynamic environment to ensure we are continuing to offer an effective external service whilst developing internal processes and systems.

With the ‘People make Opus 2’ as a core value, we are looking for an enthusiastic, proactive and computer literate individual who demonstrates a keen desire to progress through the team and build a career at the company.

Duties and Responsibilities

• Hands-on disputes technology support including the management of electronic documentation, involving the upload and organisation of material in accordance with client instruction.
• Actioning requests promptly and conducting quality checks of the tasks undertaken by the team across multiple concurrent matters.
• Liaising directly (by telephone and email) with solicitors and barristers, advising on best practices and assisting with technical queries.
• Proactively ensuring that the team inbox and internal communication with other departments is managed efficiently.
• Advanced understanding and technical knowledge of the platform including the manipulation, reformatting and converting of Excel/CSV files to import and export data.
• Troubleshooting client-reported issues and liaising internally as necessary until a resolution is reached.
• Processing exports and printing requests, assisting with the quality control process and delivery of hard copy hearing bundles.
• Working closely with the Client Services team in the lead up to and during hearings to ensure proceedings run smoothly.
• Prompt and accurate recording of task information for billing.

Person Specification

• Bright and engaging, with a willingness to learn and proactively use own initiative.
• Ability to work individually and within a team.
• Strong attention to detail with the ability to juggle tasks and work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Outstanding communication skills and a confident telephone manner.
• Interest in technology, processes and systems.
• Proficiency in Microsoft Office applications (particularly Excel) and Adobe Acrobat.
• Good spoken and written English essential, spoken Cantonese and/or Mandarin and written Chinese (traditional and/or simplified) an advantage.
• Experience working in a professional, client-facing support role, preferable in the legal technology industry.

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• A competitive salary and benefits package
• 22 days annual holidays, flexible working, and length of service entitlement.
• Health Insurance.
• Loyalty Share Scheme.
• Maternity Protection.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office space.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1 .Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations.
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service.
3. Business banking: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses.

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset. We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash
flow positive, tech-enabled unicorns based out of Singapore.

Some other great things about working at Sleek...

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work from home [2-3] days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively.

communicate. You can also work fully remote from anywhere in the world for 1 month each year.

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes, and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

We are looking for an amazingly well-rounded CorpSec Executive to help quickly grow our business in Hong Kong. You will be forward-thinking, with a desire to work in a progressive, tech-assisted environment. You must be able to prioritise your tasks and work comfortably under pressure.

Mission:

• To ensure the highest standard of company secretarial service delivered to the clients

Outcomes:

• Being a good team player within the company secretarial team
• Adopt the company's policies to support its growth
• Manage the assigned portfolio of clients independently
• Maintain a high-level of customer satisfaction

Responsibilities:

• Handling a full range of company secretarial duties for Hong Kong private companies;
• Preparing all the necessary documents and filings;
• Maintaining and updating the statutory records;
• Attending to the inquiries from clients;
• Co-ordinating with other teams to meet the clients' needs; and
• Any other ad-hoc tasks to be assigned.

• Degree or diploma in Business Administration/Corporate Governance or a related discipline
• 3-5 years of related company secretarial experience in a professional firm or law firm
• Familiar with the industry laws and regulations especially the Companies Ordinance
• Good communication skills
• Excellent written and spoken English
• Independent, pro-active, detail-minded, and hardworking
• Willing to work in a technology-based and fast-paced environment

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

• An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
• Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
• Grow with our team, grow your career in a fast-moving, always evolving industry
• Flexible work arrangements

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the Job

As Hex Trust is growing rapidly and looking to expand its business into multiple jurisdictions, we are seeking professionals in the IT GRC (Governance, Risk, and Compliance) space to support our Information Security Team. Your role will involve assisting the company in several areas, including IT Regulatory Affairs, Security Certifications, Policy and Process Design, IT Control and Assurance, and Audit Engagement Coordination. You should have a high-level understanding of various technology functions, processes, and concepts. We expect you to possess strong communication skills, excellent stakeholder management capabilities, and the ability to deliver results with high precision.

Responsibilities

• Develop IT policies, standards, and procedures in accordance with industry best practices, relevant technologies, regulatory requirements, and standards.
• Act as the point of contact for IT Regulatory Affairs and Client Due Diligence Questionnaires.
• Review and revamp existing IT policies to ensure alignment with industry best practices and standards. Lead SOC 2 and ISO accreditations, obtaining and maintaining various IT and security compliance certifications.
• Evaluate and manage capabilities that enable the organization to reliably achieve its objectives, address uncertainty, and act with integrity, making the organization more responsive and efficient overall.
• Manage audit findings remediation to mitigate risks.
• Coordinate external assessment requests related to industry standards and regulatory requirements.
• Act as the primary responsible party to drive and ensure policy compliance.
• Perform and manage regular information security and control assessments to ensure compliance with information security policies and standards.
• Identify and address information security risks and requirements to protect the organization from adversity, surprises, and weaknesses.

• Bachelor’s degree in Computer Science, Information Systems, Cyber Security, Business Administration, or a relevant field.
• Strong communication skills to collaborate with various stakeholders in English.
• 2 to 5 years of work experience in at least one of the following areas such as IIT Audit & Risk Assurance, IT Risk & Control, IT Governance & Compliance
• Experience with at least one of the following frameworks and regulatory requirements is preferred:
• VARA/UAE Central Bank / Securities & Commodities Authority / MAS Technology Risk Management Guidelines and Cyber Hygiene Notice
• NIST Cybersecurity Framework
• ISO 27001 / 27002 / 27701
• SOC 2 / AICPA Trust Service Criteria
• GDPR
• Strong knowledge of Information Systems, IT Operations, ITSM, and IT Audit
• Strong problem-solving and project execution skills
• Basic understanding of technology concepts such as DevOps, DevSecOps, Cloud Computing, Blockchain, and Cryptography
• A strong sense of ownership and a self-driven mindset
• Certification holder or exam passer in one or more of the following: CIPP, CIPT, ISEB Certificate in Data Protection, CISA, ISO 27001, CCAK, CRISC, CISM, or CISSP

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralised markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Our client a Commercial bank is looking to hire Contract Infrastructure Engineer.

Responsibilities:

• Solid working experience in supporting Windows client workstations (e.g. Win7, Win10)
• Solid working experience in supporting mobile solutions (e.g. MDM, MAM, Mobile phone and tablet)
• Experience in managing corporate clients’ machines via central management system (e.g. SCCM, EPO)
• Experience in Avaya PABX system and MS Teams Room will be an advantage
• Experience in supporting endpoint security protection software (e.g. Anti-Virus, Device Control, Whitelisting, Sandboxing)
• Experience in supporting client software (e.g. MS Office, packaging software)
• Knowledge in advanced client tools (e.g. Video conferencing, secure instant message)

A)   Knowledge, Skill & Attributes

• Experience in Inventory and Asset Management
• Experience in Secure File Transfer System
• Solid experience in server and system software products
• Work independently, good analytical and problem-solving skills
• Good team player, self-motivated, good communication skills

B)   Academic and Professional Qualification

• Diploma/High Diploma in Information Technology or related disciplines
• Certification in MCSE, CCNA will be advanced
• Holder of MCSE/MCSA/MCITP or relevant certifications is preferred
• Holder of ITIL Certification will be an advantage

C)   Training and Relevant Experiences

• 1-3 years in-depth experience in End User Services and solutions Banking or Financial Services experience will be an advantage
• Microsoft, VMWare and ITIL Training will be an advantage
• Candidates with less relevant experience will also be considered

Job Summary:

The Technical Sales Executive is required to source new customers and business contacts, demonstrate the technical features of our products, drive sales, and maintain strong customer relations; to monitor the operating processes to ensure that our projects are delivered on time and maintain in good quality standard.

Responsibilities:

1.        Reporting to Sales Account Manager on performance of the sales and project follow up;

2.        Explore new business opportunities, establish & maintain excellent relationships with clients;

3.        Initiate and execute the sales action plan directed by supervisors in order to achieve the projected sales targets;

4.        Liaise with clients and site personnel to obtain specification or direct sales of company’s products and services;

5.        Ensuring all projects or orders are of high-quality standard and maintaining image of the company;

6.        Monitoring project progress from initial negotiation for specification to after sales follow up;

7.        Preparation for all sales & warranty documentation and maintain the completed and updated customer related records;

8.        Conducting service/product review to collect the customer satisfaction and feedback;

9.        Supporting an effective implementation and enhancement of the company’s Integrated Management System (IMS) i.e. ISO operations; and

10. Perform any other ad hoc duties as assigned if necessary

1.        Minimum of 2 years’ experience in Sales & Marketing, with solid experience in project management preferable;

2.        Fluent spoken & written skills in English & Cantonese;

3.        Good team player with strong initiative & able to work under pressure;

4.        Self-motivated, willingness to learn & hard-working;

5.        Immediate available or short notice is highly preferred

6.        Possess existing network with contractors, consultants and developers is highly preferred; candidates with relevant background will be considered as Senior Technical Sales Executive;

7. Fresh graduates with interest in sales & marketing will be considered, training will be provided.

1.      Basic Salary: negotiable depending on existing salary and relevant experience

2.      Guaranteed 13th month payment and Quarterly discretionary performance bonus (after 6 months’ service, normally 1-1.5 month per quarter)

3.      Annual Leave: 12 days (increased by years of service to maximum 17 days)

4.      Medical insurance plan (including annual bodycheck / dental benefit) / covered Dependents

5.      Other expenses reimbursement, e.g. Travel $3,000 / Entertainment

6. Training allowance $5,000/year after 6 months’ service

A new portable charger brand developed in Hong Kong and we are committed to providing the public with convenient, efficient, and reliable charging services. We set the ambitious goal of becoming the largest shared charger brand in Hong Kong. To achieve this, we have continuously increased our investments, expanded the coverage of our chargers, and enhanced the quality and service level of our products. Our slogan, "Power up your life," reflects not only our aspirations for our product but also our commitment to societal responsibility. We believe that technology can change lives for the better.

Job Description

• Identify new potential business partners and contacts to achieve business expansion goals.
• Develop collaborations with high-quality merchants for the deployment of "Power Buddy" shared charging stations in high-traffic venues such as hotels, shopping malls, popular restaurants, KTV clubs, bars, tourist attractions, hospitals, transportation hubs, exhibition centers, and large chain stores.
• Maintain relationships with existing clients to ensure long-term cooperation and increase transaction volumes.

What you’ll be doing? 

• Responsible for following up with and signing contracts with merchants, as well as the tuning, installation, and training of merchants after equipment delivery.
• Conduct routine maintenance after installation, engage in ongoing merchant cooperation and customer relationship management, pursue further development and deepen collaborations.
• Analyze daily transaction data to assess equipment usage and adjust strategies to maximize device efficiency.
• Collect feedback from merchants and users on the use of the charging stations, resolve issues encountered during use, and enhance user satisfaction.
• Collaborate with various company departments to help improve operational efficiency.

Who are we looking for?

• DSE or higher diploma, no specific major required.
• People who have excellent learning ability with no experience will be considered, are proactive and not afraid of challenges.
• Preference for candidates with experience in business development and sales, and a good understanding of the local market.
• Basic proficiency in Cantonese, English, and Mandarin.
• Outgoing personality with strong resilience, and business negotiation skills.

We are offering:

1. 5 days work
2. Public holiday
3. Competitive base salary + high commission
4. Opportunity for a salary adjustment
5. 10 days annual leave
6. On-the-job training
7. Friendly working environment
8. Good career exposure

Who are we looking for?

• DSE or higher diploma, no specific major required.
• People who have excellent learning ability with no experience will be considered, are proactive and not afraid of challenges.
• Preference for candidates with experience in business development and sales, and a good understanding of the local market.
• Basic proficiency in Cantonese, English, and Mandarin.
• Outgoing personality with strong resilience, and business negotiation skills.

We are offering:

1. 5 days work
2. Public holiday
3. Competitive base salary + high commission
4. Opportunity for a salary adjustment
5. 10 days annual leave
6. On-the-job training
7. Friendly working environment
8. Good career exposure

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the job

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster the SRE mindset as part of the software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously deliver new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Our client a leading IT Services company is looking to hire Operation Support Engineer.

Responsibilities:

The successful candidate will be responsible in the following areas:

• 7x24 on-call support in roster basis
• Provide administration and support of hardware and software (Windows and Linux)
• Provide administration and support of container-based virtualization platform (Openshift and KVM)
• Provide administration and support of network devices (Routers/Switch/Firewall/Load-Balancer)
• Apply O/S and software patch
• Perform first line trouble shooting and technical support
• Act as the contact point to provide technical support in system operation

• Higher Diploma Degree holder in Computer Science, IT or related discipline
• 2-4 years relevant IT experience in system administration
• Good knowledge of networking
• Solid experience on Linux administration on Linux, System Configuration, Shell Scripting and Patch Management
• Solid experience on Backup operation
• Knowledge on docker and container is preferable but not a must
• Working location: Admiralty

Responsibilities:

• Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10%
• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

• 2 to 5 years of IT support experience
• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite 
• Basic understanding of network and server-side infrastructure 
• Experience in delivering superior customer service experience
• Ability to make sound decisions following approved procedures in a fast-paced environment 
• Ability to effectively manage multiple tasks occurring simultaneously 
• Ability to work independently with little supervision 

• Provide full spectrum of personal and business support to senior executive
• Liaise with internal and external parties for business activities, project management, etc.
• Manage calendar, coordinate meetings, events, organize daily schedules and travel arrangement
• Handle business correspondence, confidential documents and other administrative duties
• Willing to handle multi-tasks and ad hoc assignment is required

• Bachelor Degree or above, or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience
• Excellent communication and interpersonal skills
• Well organized, attentive to details, able to handle multi-tasks with strong sense of responsibility
• Excellent and professional written and verbal English communication skills
• Good command of spoken and written Chinese
• Proficiency in MS Office

• Attractive remuneration package 

• Career progression opportunities 
• Discretionary performance bonus 
• Medical & Dental insurance  
• Birthday leave 
• Anniversary leave 
• Study leave 
• Study subsidy scheme 
• Employee property loan / personal loan scheme 
• Numerous other staff benefits 

• Introduce company's credit card to new customers by phone

• Answer customer inquiries, including credit card applications and cases follow-up
• Provide customers with the latest credit card offers
• Establish and maintain good customer relationships, and provide professional advice to customers at all times
• Provide professional and comprehensive services to potential customers
• Support outdoor credit card campaigns
• Support ad-hoc projects and tasks as assigned by superior

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage  
• Fluent in Cantonese, English and Mandarin 
• Aggressive, proactive and able to work under pressure
• Excellent interpersonal and communication skills
• Fresh grad also welcomed to apply
• Out-going, proactive with good problem solving and customer service skills
• Immediate availability is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

The role:

As a Senior Account Executive, you'll be responsible for managing a portfolio of clients and playing a key role in ensuring the successful execution of client activities. You'll contribute to Burson's performance by supporting senior team members and leaders in managing client relationships, exceeding client expectations, generating new business, and developing high-performing teams. You'll also contribute to our corporate strategy and help ensure superior client service, a winning culture, and profitability.

Job Responsibilities:

• Play an active role in supporting the senior team members in planning and quality implementation of PR initiatives for a group of accounts within time and budget constraints. 
• Support the senior team in developing quality materials such as press releases, bylines, briefing books, etc.
• Maintain relationships with prominent media members within and outside your clients' industries, staying current on any news that can benefit clients.
• Be responsible for creating professional, actionable client-facing communications, status reports, campaign summary reports and general account activity reports.  
• Participate in new business development, including brainstorming and research. 
• Be an effective team player and contribute to an inclusive working environment that welcomes opinions, ideas and suggestions from all sources. 
• Experience or interest in ESG issues is preferred.

• Degree qualifications with at least 2 years of relevant experience in corporate communications/ public affairs in PR agency  

• Great media relations with regional and local media across sectors  

• Experience in dealing with cross-market counterparts is a plus 

• Experience handling regional/international accounts is a plus.

• Excellent written and verbal communication skills in English and Cantonese are essential.

The Role:

As an Account Executive, you will contribute to Burson’s performance by engaging in day to day client activities under the supervision and guidance of senior team members. You are required to actively learn the ropes and support the senior account team members to manage and grow client relationships.

Job Responsibilities:

• Assist in creating compelling and engaging content for digital campaigns, including social media posts, blog articles, video scripts, and other digital content formats.
• Plan, execute, and manage projects, which include, but not limited to digital programs, online events, and tactical campaigns, including scheduling, reporting and coordination.
• Collaborate with designers and other digital team members to develop creative concepts and visual briefs for digital campaigns and ensure cohesive storytelling and visual consistency across all content assets.
• Assist in maintaining project documentation, ensuring accurate and organized records, and provide administrative assistance support.
• Conduct research to stay updated on industry trends, competitor activities, and emerging content formats to inform content creation strategies.
• Develop communication strategy for digital & social media and coordinate with creative team for content and creative development.
• Ensure the timely and successful delivery of our solutions according to client’s needs and objectives.
• Clearly communicate the progress of campaigns and initiatives to internal and external stakeholders
• Demonstrate strong collaboration skills with internal teams, vendors, media partners, and business partners. Work and collaborate closely with cross-functional teams, including internal teams, vendors, media partners, and business partners.
• Work with other strategists, creative team, and production to set measurable benchmarks for campaign effectiveness.
• Maintain weekly/monthly digital reports for various clients.
• Become familiar with the client’s business objectives, communication strategies, & internal stakeholders.
• Cultivate relationship with clients through day-to-day interaction and account servicing.
• Stay updated on industry trends and campaigns and bring strategic & value-adding advise to your clients.

• Degree qualifications with 1-2 years of relevant experience in a similar role or within integrated marketing communications organizations.
• Proven experience as a copywriter or content creator, with a strong portfolio showcasing previous work in social media copywriting and video scriptwriting.
• Creative thinking and storytelling abilities, with a demonstrated ability to develop original and compelling narratives.
• Experience in project management and coordination, especially social media-driven integrated projects.
• Experience in social media channel management, including but not limited to English copywriting & content development, social media monitoring, visual planning & creative brief development, and social ads.
• Knowledgeable of the global social media landscape with a good understanding of local nuances.
• Proficiency in written and spoken English is a prerequisite, while fluency in Chinese would be beneficial.

Our client a Commercial bank is looking to hire is looking to hire Senior System Analyst

• Analyze business needs and evaluate software package solution.
• Develop, test, install, maintain and modify computer programs.
• Design application software and verify delivered results.
• Ensure development work follow department standard and guideline.
• Ensure the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Conduct unit test, system test, stress test, UAT
• Liaise with vendor on system support and maintenance
• Prepare documentation of the analysis and design work.
• Provide technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

A)   Knowledge, Skill & Attributes

• Proficient in Java, Oracle SQL and Unix shell script
• Experience in ETL design and programming is preferred
• Experience on Unix/Linux platform and Oracle Database is preferred
• Experience in supporting AML related systems is preferred.
• Experience in supporting Fraud monitoring related systems is preferred.
• Experience in working with vendor and checking the quality of vendor’s deliverable
• Team player with good analytical, interpersonal and problem solving skills.
• Good command of spoken and written Chinese and English, proficiency in Putonghua is an advantage

B)   Academic and Professional Qualification

• Degree in Computer Studies, Information Technology or relevant discipline
  

C)   Training and Relevant Experiences

• Minimum 6 years relevant working experience, preferably gained from banking industry

Our client a Commercial bank is looking to hire is looking to hire Senior IT Infrastructure Specialist

• Design, plan, build and administer client desktop, windows servers, file sharing, mobile device and system management solutions.
• Implement, support and optimize VMware, VDI and Citrix infrastructure. 
• Maintains AD/Domain, Exchange/Lotus Notes, Sharepoint, McAfee Anti-virus, MoveIT, Veeam and Varonis infrastructure
• Implement and review the AD group policy for security enhancement and automation.
• Introduce and implement automated tool to streamline the service request fulfillment.
• Recommend, implement and support other automation and security tools e.g. SCOM.
• Assist to manage the outsource vendors to fulfill the required service level.
• Assist to develop and maintain IT security policy and baseline pertaining to desktop.
• Liaise with external vendors and internal users to provide system solutions.
• Support the Disaster Recovery Site.
• Enforce and execute problem and change management procedures.
• Apply regular security patch non-office hours.
• Perform ad hoc projects as assigned by supervisor.

A) Knowledge, Skill & Attributes

• Solid experience in multi-server network, Lotus Notes/Exchange email and large-scale desktop management
• Familiar with Microsoft Domain/AD, SCCM, SCOM infrastructure.
• Exposure in VMware/Citrix and backup management.
• Good technical, problem solving and project management skill plus vendor management exposure.
• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workloade
• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Excellent leadership and good command of spoken and written English.

B) Academic and Professional Qualification

• Degree holder in Information Technology or relevant discipline.
• MCSE/MCITP/VCA/VCP certification is preferred
• CISA, CISM, CISSP or other cybersecurity certificate is preferred

C) Training and Relevant Experiences

• Able to facilitate cooperation among team members.
• 1+ agency contractors
• Manage 2 to 4 vendors to perform project implementation and BAU supports
• Collaborate with various stakeholders of BU/SU for project initiation, solution rollout, problem resolution and best practice alignment.

We are looking for an Executive Assistant to William Wolfram.
This is the ideal career path for someone wishing to rapidly learn how to manage, start and operate businesses.

William is the majority owner and Chairman of Trifecta Retail Ventures, (Galton Voysey, fail ventures, etc.) and as EA you will gain valuable exposure to several different businesses across different geographies. You will get valuable exposure to accounting, finance, business strategy, legal, recruiting, managing budgets, marketing, sourcing, product design, software development, tax compliance, venture capital, valuations, new ventures, ideation, risk management, M&A and more.

The ideal candidate will work as EA for 2-3 years before being promoted to a broader role. 2 previous EA's of William have gone on to become CEOs and co-founders of 8-figure (USD) tech businesses.

The job requires an enormous amount of work and initiative. The ability to learn quickly and act independently with good judgement. Occasional long distance travel to factories, other international offices, partners and potential acquisition targets.

The starting monthly salary is 60,000 HKD with full health insurance coverage, all the latest equipment you will need (including Apple Vision Pro when it comes out). It's a 5 day work week, but expect during the busiest weeks of the year to put in 70 hours a week as needed including travel. The ideal candidate will be able to more than double their compensation in the first 7 years.

Duties:

• Read and flag emails
• Conduct job interview screenings
• Manage budgets and review expenses and payments in detail
• Manage schedules
• Drive projects from ideation to completion
• Choose & hire freelancers, agencies and law firms as required
• Participate in leadership meetings
• Lots of random ad hoc work (including handling personal errands such as license renewals, gift buying, events etc)
• Plan and organize events
• Lots of big project work requiring occasional travel

• Fluent written and spoken English
• Passport with ability to travel to 100+ countries visa free (this is important as occasional unexpected travel needs pop up)
• High emotional intelligence & self awareness
• Ability to read 20+ page legal agreements in font 8 in one sitting without breaks and retain key points from document
• Extremely high analytical and problem solving skills
• High creativity & resourcefulness
• Exceptional integrity in all matters and a great deal of respect towards Customers
• Fluent with Microsoft Office suite
• Ability to absorb information and learn quickly
• Humility and kindness shown in the treatment of others
• Stress management skills
• A priority to make your career a raging success

• The starting monthly salary is 60,000 HKD (the ideal candidate should double comp in 7 years)
• Full health insurance coverage
• All the latest equipment you will need (including Apple Vision Pro when it comes out)
• Occasional business class flights if redemption tickets are available
• Work with talented colleagues on interesting projects

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are on the lookout for a dynamic and talented individual to join our Hong Kong team as an Marketing Executive. In this position, you will play an essential part in growing and elevating the online presence of our luxury brands. You will work directly under the Managing Director.

Your responsibilities will include:

• Overseeing and enhancing our e-commerce platforms.
• Crafting and implementing strategic marketing plans to boost our brands' online presence.
• Supervising the creation and management of content, including product descriptions, images, and promotional materials.
• Working closely with external partners, including digital agencies and tech providers, to advance e-commerce projects.
• Handling and addressing customer inquiries to ensure outstanding customer satisfaction.

• Strong understanding of e-commerce platforms, tools, and best practices
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Ability to work in a fast-paced, results-driven environment
• Flexibility to adapt to changing priorities and deadlines
• Detail-oriented with a strong focus on accuracy
• Knowledge of SEO and SEM strategies is a plus
• Familiarity with social media platforms and their role in e-commerce is a plus
• Fluent in English

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Our Client a IT services company is looking to hire System Support Manager.

Responsibilities:

• Be responsible for providing expertise on system administration of container platform using container and orchestration packages (e.g. Grafana, Nexus, Twistlock, etc.)
• Be responsible for leading System Administrators to perform the following:
• Perform installation, configuration, patching, upgrading, testing and trouble-shooting of the Assignment System;
• Provide 7 x 24 maintenance and supporting System
• Perform compilation of reports, compilation / maintenance of system documentation, etc.
• Provide expertise on system administration of container platform using container and orchestration packages
• Provide advice and support to the Tenants in container platform on all issues related to System.

• Degree holder in Computer Science, IT or related discipline
• At least twenty (20) years of IT working experience;
• At least 9-year experience in implementation, configuration, administration and support of e applications adopting OSS including at least Linux, Apache, MySQL, Python, etc.
• At least 7-year experience in design and implementation and support of infrastructures applying containers and Kubernetes as core technologies, plus in-depth knowledge in microservices and DevOps.
• At least 6-year experience in network design and support experience.
• At least 6-year experience in support of container platform using container and orchestration packages such as Openshift or equivalent.
• At least 6-year experience in support of applications/infrastructures applying service mesh; Knowledge and experience in administration of virtualised hosting platform.
• Must possess excellent communication skills in Cantonese and English

Our Client a investment bank is looking to hire  Helpdesk Call Center Support.

Responsibility :

• Handle user enquiries and feedback.
• Handle incoming service requests, incidents, and problems via different communication channels such as phone, email, and instant massager.
• Provide first level support and remote troubleshooting for end users.
• Record calls into the call logging system.
• Follow up the calls’ status and coordinate with deskside engineers and service vendor to solve the case.
• Perform ad hoc IT support duties as assigned.

• Higher Diploma or above in related disciplines. Diploma or above in Computer Science or equivalent is preferred.
• 1 year of service desk / CS Call Centre experience.
• Good interpersonal skill, people oriented, can work under pressure and independently.
• Ability to work independently with a positive attitude, while being a team player.
• Knowledge in MS Windows, Office 365, Exchange Email, VDI, VPN, Zoom applications.
• Good command in Spoken & Written English and Chinese (Mandarin and Cantonese).
• Immediately available is preferred
• Candidate who is fresh graduate or less experience would be considered
• 5 days a week

Our client a Commercial Bank os looking to hire IT Infrastructure Specialist

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire Project Support Officer

Responsibilities:

·         Contribute to project execution monitoring by liaising with internal stakeholders and communicating with external vendor on scope, cost and timeline

• Assist in hosting regular project meetings, prepare meeting minutes and responsible for dealing with project-related queries from internal stakeholders
• Timely update to project status, RAID log, and assist in preparing and distributing project reports for management
• Perform end-to-end test execution coordination, assist to prioritize test design activities, propose approach, test execution, prepare test status and metrics reporting
• Identify potential conflicts or issues and proactively manage project changes
• Responsible for project related documentations in accordance with bank standard
• Assess and ensure the data quality after data migration
• Provide support and troubleshooting to internal users after project completion and arrange corresponding trainings
• Handle ad-hoc projects/tasks or PMO administrative tasks, if necessary

A)   Knowledge, Skill & Attributes

• Proficient in PC skills for Microsoft Office (includes MS Word, Excel, PowerPoint etc.);
• Knowledge and experience in PPM tool is an advantage;
• Good organization skills, interpersonal & communication, problem solving and presentation skills;
• Strong sense in data, detail-minded, organized, responsible and willing to learn;
• Self-motivated, well-organized and able to take up challenge and work under pressure;
• Ability to priorities workload and manage deadlines in a systematic and organized manner;
• Self-initiative and ability to work independently;
• Able to handle ad-hoc assignments and other duties when required;
• Good command of spoken and written in English and Chinese (Cantonese & Putonghua)

B)   Academic and Professional Qualification

• A Bachelor's degree in Computer Science, Finance, Business or a related discipline;
• 1-2 years’ relevant experience in IT or Project Management is preferrable;
• PMP, PRINCE or Scrum Master are added advantage;
• Immediate available or short notice is an advantage.

Started with an aspiration to redefine and elevate the bakery landscape, Bakehouse by Grégoire Michaud is home to the city’s finest European-style baked goods and sourdough bread, all handmade on-site every day with the finest ingredients.    

Founded in 2013 by Chef Grégoire Michaud, it started as a wholesale bakery specialised in supplying handcrafted sourdough and fine pastries to kitchens in town. This humble wholesale bakery has quickly shaken up the industry and received overwhelming support from esteemed players, including Michelin-starred restaurants, luxury 5-star hotels and airlines.    

The success shed light on Hong Kong’s unfulfilled desire for quality bread. Chef Michaud felt the call to make artisanal bread more accessible to Hongkongers and nurture the city’s appreciation of artisanal baked goods. In 2018, the critically acclaimed neighbourhood bakery Bakehouse opened its door in Wanchai and took the bakery scene by storm in no time. Now, with five shops and wholesale available, Bakehouse has set the standard for artisanal bakeries and built a strong community bonded over the finest baked goods.   

Please visit our company website https://www.bakehouse.hk for more detail.

Job Duties:

• Manage guests' enquiries and feedbacks in any form from all channels in a courteous and efficient manner
• Perform daily administrative works on monitoring guests' feedback across all platforms
• Establish and maintain effective working relationship with cross departments for overall smooth operations
• Coordinate and facilitate guests' orders from enquiry through to completion
• Any ad-hoc duties assigned by supervisor 

• Bachelor's Degree in any discipline
• 1-2 years’ relevant experience; fresh graduates are also welcomed
• Excellent command of written and spoken Chinese and English
• Friendly, Self-motivated and eager to learn
• Open-minded, ambitious, and independent thinker
• Immediately available will be an advantage

• 5 Days Work
• Attractive Incentive scheme
• Annual Leave
• Banking Holiday
• Full Paid Sick Leave
• Medical Insurance
• Staff Discount

Our client a Commercial bank is looking to hire Project Manager – IT Application

Responsibilities:

• Manage/ Lead treasury, trading and financial / regulatory reporting projects to sustain continuous business growth, new financial products of the Bank
• Identifies and handles project and program dependencies. Lead projects that involve multiple stakeholders, ensuring project charters, integrated project plans, resource and contingency plans are prioritized and documented and that risk management processes are in place
• Co-ordinate with all stakeholders including both business, technology and vendor to support both business and system related project implementation.
• Assist in leading/ driving discussion with project members to resolve any implementation issues from both business and technical area, and drive execution according to the project plan.
• Formulate the overall project plan and schedule to report/ track all the progress.
• Lead all the project committee and steering committee to articulate any issues or potential problems for resolution, including presentation on to C level management.
• Comply with the adoption of the Bank’s best practices on Project Management,     Testing Portfolio Management methodology, Project Financial Management and etc. across the project life cycle.

A) Knowledge, Skill & Attributes

• Abundant Project Management in Financial industry is necessary

• In depth knowledge of financial products, pre-trade and post-trade activities.

• Experience of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Understanding treasury management and behavior of related system, e.g. Murex, Summit
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Able to work under pressure, tight and multiple deadlines.

B) Academic and Professional Qualification

•  Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

•  Minimum 5-6 years solid experience in product support, project management, preferably gained from banking sector.

• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage.
•   Prior experience in system conversion and business integration project is a definite advantage.

Our client a Commercial bank is looking to hire Senior System Analyst

Responsibilities:

• Manage user requirements and prepare functional specification
• Participate in system development and implementation
• Provide application support and maintenance
• Involve in whole Software Development Life Cycle including design, development, SIT, UAT and system implementation
• Liaise with vendor
• Incident management process to ensure service request or production incidents are dealt with promptly and properly managed
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Prepare technical design documentation
• Provide guidance to junior team members

A)   Knowledge, Skill & Attributes

• Banking or Finance Experience is preference
• System development and support experience in PL/SQL, Linux shell script
• Experience on Linux Platform
• Experience in using DataStage, Cognos is an advantage
• Understand treasury products is an advantage
• Strong analytical, problem solving and communication skills
• Good command of written and spoken English

B)   Academic and Professional Qualification

• Degree holder in Information Technology

C)   Training and Relevant Experiences

• 6+ years of hands-on development experience in IT industry
• Banking or Finance Experience is preference