Total 262 qa manager job vacancies in Kowloon, Hong Kong Island

Job description The role is a group finance function in a fast-growing international Investment Management Firm that will be responsible for financial control and leadership of a material segment of the business. You will have the opportunity to lead and drive performance and value for the business. *Responsible for entire business unit accounting operations for pan Asia business. Providing directional leadership to overseas based subsidiary teams to deliver *Balance sheet substantiation, ownership of legal entity control, financial reporting and analysis including review / prepare journal entries for period closing to ensure accounting treatment complies with IFRS *Prepare financial statements for audit based on IFRS and coordinate annual audit and tax filing *Prepare management reports and account closing information including cost allocations, detailed financial analysis, variance analysis, costs analysis, etc *Prepare budget and forecast for business units and group cost centres and analyse financial and operational results *Liquidity management: prepare cashflow forecast, manage cash flows such as funding for operations, collection of fees receivables, intercompany fund transfers. Approver in e-banking payment process *Review in-house corporate tax computation and review corporate tax returns prepared by external service providers. *Review tax returns for overseas companies, e.g., GST/VAT returns. *Change management: Support the Group Finance Controller through assisting in system enhancements and other project-based work Requirements * Experienced legal entity or Group Senior Manager/FC who is a CPA with at least 8-10 years of accounting experience gained from the financial services industry or MNC * Driven, detail oriented, organized, responsible and independent, proactive, self-motivated and willing to take initiative to problem solve * Results-oriented yet flexible and adaptable * Hands on and able to work independently with minimal supervision. * Able to work well under pressure and meet deadlines * A strong team player with a collaborative working style * A strong and confident communicator: good command of both written and spoken English and able to manage sub reporting teams located across Asia * Possess good MS Excel skills and systems skills

Our client is a reputable Chinese iBank. They are looking for an Assistant Manager to join their settlement team. Description Perform the daily operations of settlements for global equities, futures/options and bonds products Corporate action for equities and bonds market Estimate funding requirement for equities, derivatives and bonds market Client & exchange / broker trade and position reconciliation Client money segregation Provides quality support to both internal and external clients for ad hoc and regular queries Project participation and implementation for new business/system enhancement Profile Bachelor Degree Holder 2+ years of experience in settlement operations Familiar with HK/ US/ JP stocks settlement or/and bond settlement Detail minded and able to work under tight deadline Team player with self initiative Job Offer Strong Reputation and Sizable Firm Excellent Bonus Stable Working Hours

Responsibilities Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support Lead the marketing creatives and ideation. Develop creative briefs and direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets Conceptualise and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimise accordingly Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets  Skills and Qualifications Bachelor’s degree in marketing, communications, or related field Excellent written and verbal communication in English, Cantonese, good command of Mandarin is a plus Banking/ Finance category writing experience would be an advantage Self-driven, team player, result-oriented and resilient in a fast-paced environment Proven experience developing marketing plans and campaigns. Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Experience with marketing automation and CRM tools is a plus Proficiency with online marketing and social media strategy is a plus Applicants who are not invited for an interview within the 8 weeks after submission of application may assume their applications unsuccessful. We may review applications received for suitability for other posts within the Company. All personal data provided will be treated in strict confidence and used strictly for recruitment-related purposes only. We shall retain the personal data of unsuccessful applicants for a period of 24 months upon receipt of such application.

Responsibilities: Develop institutional client base including fund houses, family offices, corporate and other institutional investors Promote financial products and services of the bank through proactive business solicitation and achieve assigned target Maintain close relationship with institutional clients Work with management team to establish business plan of various institutional business Requirements: Bachelor degree with minimum 5 years of institutional sales experience Strong sales and communication skills Highly self-motivated and a team play, able to work under pressure With HKSI Licensing Examination Paper 1, 7 & 8 or existing holder of HKMA for Regulated Activity Type 1

A top tier commercial bank is looking for an experienced Business Analyst to join their dynamic team. Your new company A top tier commercial bank is looking for Senior BA/PM candidates to join their corporate banking team. Your new role Conduct a thorough analysis of business and user requirements. Facilitate communication between users and technical developers to ensure that business requirements are clearly defined and effectively implemented. Translate requirements into technical specifications Develop test plans, execute User Acceptance Testing (UAT), and perform regression testing. Offer substantial support to business users (e.g. training materials and end user training) throughout the process. Oversee the implementation of IT projects, monitor project progress, and resolve any issues that arise. Manage project budgeting and procurement procedures. Contribute to risk analysis efforts for new product launches. What you'll need to succeed - Bachelor degree or above holder in Business Studies, Finance, Information Technology, Computer Science, or a related field. - 5 to 20 years of relevant experience in business analysis in the banking industry - Previous experience in Corporate Banking / Global Custodian Services / Remittance / interbank payment & cross border (SWIFT) is highly desirable. - Familiarity with the SDLC, data flow, and UAT processes. - Possess strong analytical and report-writing skills. - Self-motivated and willing to thrive in a competitive, challenging, and collaborative environment. - Proficient in both written and spoken Chinese and English, with knowledge of Mandarin being advantageous. - Candidates with less experience may be considered for the role of BA Manager What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email it to [email protected] now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Job Description The position directly under the Security Head, initially as a contract, role focusing on maintaining/enhancing security standards across systems, teams, and with regulatory bodies.  This is an opportunity to build upon your existing IT Security 2nd and 3rd line of defense  knowledge. While, gaining further In-house FS exposure in security standards, regulatory bodies, third party projects, and Internal Security assessments for the highly regulated Financial Services industry. Responsibilities: Conduct cybersecurity risk assessment to ensure IT operation and projects compliance with regulatory requirements and cybersecurity standards Provide guidance and recommendations to address control deficiencies identified through investigations Work with internal and external auditors, regulatory bodies, and third parties Continuously monitor the effectiveness of controls for identified risks and ensure completion of action plans to address control weaknesses. Prepare management reports, providing personal expertise & independent perspectives on strategic risk and significant risks and losses Maintain and update relevant IT governance policies and procedures Thake charge of the security training awareness program within the organization Requirements: Degree holder in Information Technology, IT Security, OR certified ISO27001, CISA, CISSP, CISM etc. 2+ years of relevant experience in 2nd and/or 3rd line of defense for information security, technology risk, or IT audit  Good communication skills in both written and spoken English and Chinese Great to have: Strong knowledge of IT/security risk management, controls, and processes Sound knowledge of Information Security, System Resiliency & Availability & Software development practices, Application Security and frameworks Preferrably familiar with SFC, MPFA regulatory compliance Preferrably familiar with ISO27001, C-RAF, NIST, PDPO, GDPR etc.

Responsibilities    To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, operational transactions and deal execution. Assist on both internal and external Compliance exercises. Assist the Customer and Relationship Managers regarding onboarding procedure on KYC and account opening documentations. Fulfill internal monitoring requirements, including KYC review for accounts, daily / cross-border deposit report etc. To collaborate with different parties to ensure timely transaction processing and delivery of customer-focused service to meet client expectations. Ad-hoc project as assigned     Qualifications   University degree (preferred) with 5 years of experience in handling account opening and providing customer service to clients. Prior experience of working in Commercial Banking will be an advantage. Good interpersonal and communication skills Team player, self-starter and detail-oriented. Willing to take ownership, challenges and constantly get exposure to new knowledge. Good command of English, Cantonese and Mandarin

Responsibilities: Lead and manage an underwriting team, ensuring high-quality service to sales channels. Monitor team performance to meet service level agreements and maintain excellence. Conduct risk assessments and underwrite cases within your authority. Provide coaching and guidance to junior underwriters for their development. Participate in projects, implement underwriting initiatives, and analyze performance data.   Requirements: University degree in any discipline. Minimum 8 years of experience in life insurance underwriting, with at least 4 years in a supervisory role. Professional qualification in Life Insurance, such as FLMI (Fellow, Life Management Institute). Strong interpersonal skills and customer service orientation. Fluent in English and Cantonese, with proficiency in Putonghua being advantageous. Proficient in MS Word, Excel, PowerPoint, and Chinese word processing.

Responsibilities: Design and prepare various routine monitoring and compliance report for Global Markets operational risks. Follow up on various operational incidents and conduct independent assessment and analysis on the cases Write kinds of internal self-assessment and different gap analysis reports on internal control and compliance mechanism Formulate internal control or working manual manuals and provide opinion on the operating procedures of the business units Coordinates with relevant parties on various kinds of internal and external audit exams and monitor the progress on implementing corrective measures as suggested and agreed by the bank. Assist supervisors to roll out all internal control measures, like formulating management guidelines or carrying out sample checks Provide necessary risk control related supports to front line trading teams (including those in ASEAN entities) Requirements: Bachelor degree or above 5 years of working experience in strategy planning, data analysis, economy research or relative work With strong responsive sense and can perform job timely and independently With strong written and communication skills Good understanding of industry dynamics and market changes in Hong Kong and China Financial market Excellent skills in MS office and data analysis tools May need to travel or work in ASEAN entities for a short duration

Our client is an Alternative Asset Manager specializing in Credit and Private Equity markets for institutions and HNW globally. With 6 global offices, our offers over 30 investment strategies and manages assets in excess of HK$30bn. Description Job Summary: Our client is seeking a highly skilled and detail-oriented Investment Operations Analyst to join our team. This core role will primarily focus on the day-to-day investment operations responsibilities for Hong Kong Fund Platform (Open-Ended Fund Company), with additional operational requirements for the organization as a whole. Reporting to the Head of Investment Operations, the successful candidate will demonstrate a continuous improvement mindset and be responsible for daily processes related to investment and regulatory requirements. Other responsibilities: Perform trade matching and trade settlement activities. Conduct post-trade compliance monitoring to ensure adherence to regulatory guidelines and internal policies. Manage cash management and forecasting processes. Conduct unit and position reconciliations to ensure accurate and up-to-date investment records. Calculate investment fees accurately and in a timely manner. Prepare investment and performance reports for internal and external stakeholders. Manage invoice processing and ensure timely payments. Coordinate and execute corporate actions, such as mergers, acquisitions, and dividends. Collaborate with fund administrators on fund valuation and NAV reports. Ensure adherence to industry best practices and document internal controls, policies, and procedures. Profile Requirements: Minimum of 2 years of experience in a similar role within the fund management industry. University degree in a relevant field. Proficiency in English, Cantonese, and Mandarin languages. In-depth knowledge of fund management industry products and operations, particularly from the distribution side of the business. Experience in supervising operational processes is preferred. Strong analytical skills, with a keen eye for detail and numerical accuracy. Effective communication and interpersonal skills. Open-minded, energetic, proactive, and willing to learn. Strong team player with the ability to collaborate effectively with colleagues. Proficiency in Excel, with knowledge of Macros and VBA considered an advantage. Job Offer Great opportunity with huge upscale potential To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jeremy Lam on +852 2848 4711.

Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and documents Contact customers to complete CDD requirements within defined service level Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines Requirements: Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines. Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage. At least 1 years working experience in Banking or Finance or other related fields. Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. Self-motivated, able to work independently and willing to accept challenges. Good command of both verbal and written English and Chinese

Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service & support Identify and develop long-term customer relationship with existing and prospective customer Provide relevant and suitable products and services to meet customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in IIQE and HKSI will be preferred Sound knowledge and at least 4 years of relevant working experience in retail banking services and products, including but not limited to insurance and investment products With strong ability to cope with fast & dynamic pace, remarkable organizing & problem-solving techniques Customer-focused, independent, self-motivated and able to work under pressure Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua Proficient in PC applications, such as MS Office and Chinese inputs May required on-shift duty as needed Applicants with less experiences will be considered as Deputy / Assistant Personal Banking Manager

Data Solutions Manager - Data Science and Governance (Job ID 4297)   Responsibilities Deliver timely and quality Data Solutions & Strategies to internal stakeholders Facilitate the development and implementation of Data Solutions & Strategies that generate measurable benefits for the Bank, enable identification of new market opportunities to drive innovation Plan, develop and implement the end-to-end Data Solutions & Strategies for the Bank Build and standardize project generation process flow Collaborate with internal stakeholders and external vendors on project planning and execution Work closely with business sponsors and stakeholders to identify opportunities   Requirements Minimum 5-7 years’ working experience in Data Management from recognized establishments in financial services and/ or Fintech related industries Solid experience in banking and finance, preferably with university graduate in Information Technology, Computer Science or a related discipline Strong knowledge on industry leading data management practices Strong knowledge on business and operation models of banking, with thorough understanding on the local regulatory environment Strong knowledge on data management and analysis, strategic design and implementation Experienced in establishing and monitoring of Data Strategies and Projects, which managing large scale projects is an advantage Knowledge in data & AI modeling would be a plus Result oriented and able to deliver under pressure Excellent communication and negotiation skills Excellent problem solving and presentation skills Proficient in both spoken and written English and Chinese   Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=UFOCUS=Applicant&SiteId=1&JobOpeningId=4297&PostingSeq=1 or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months

Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multiple departments within the firm such as Product Control, Compliance, Audit and Technology. Works directly with Singapore Operations team to ensure any operation issues are addressed locally. Gatekeeper for communication between KYC/static data teams and Corporate Loans/Treasury for new and existing Clients, supporting on-boarding and settlement processes. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Partners with technology & product development on business initiatives to enhance client experience or mitigate risk. Analyses and improves processes and procedures with an eye for reducing risk and eliminating repetitive effort. Understands the business needs to assist in the implementation of a sound operational structure in Hong Kong that optimises resources, knowledge, and experience in servicing customers. Oversees end to end process of deposit, withdrawal and safe keep of physical certificates on behalf of clients. This includes monthly reconciliation, processing of stamp duty payment and any registrar related activities. Coordinates any local specific regulatory, audit or business requirements with responsible stakeholders. Other ad-hoc duties as assigned including in Finance and Administration teams. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Requirements: Education: Post-secondary degree in finance related discipline. Minimum of 5 year's experience in an operations role at a Financial Institution Strong written and verbal communication skills Fluent in English and Cantonese Strong organisational skills Strong decision making and problem solving skills Ability to take initiative and work independently Knowledge of Microsoft systems: Word, Excel, Access and PowerPoint

What you will do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.

How you will do it

• Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers

What we look for

Required

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 5 to 7 years’ relevant work experience in Chiller / HVAC

#LI-AA1

About the Role

We're now looking for a dynamic Assistant Manager to join The Pizza Project Central, the buzzing flagship of our pizza restaurant for the people, on lively Peel Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.

The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations.
• Provide training to the team to deliver the highest quality of service and sustain the brand image.
• Implement marketing activities to drive sales and revenue for the restaurant.
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
• Manage and store vendors' contracts and invoices.
• Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
• Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations.
• Gather guests' feedback, respond accordingly, and resolve guest complaints.

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Probation completion bonus
• Guaranteed revenue share
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:  https://thepizzaproject.hk/our-philosophy/

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

Learning and Career Development

• Coaching
• Dedicated leadership training for those of managerial responsibilities

#TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

學習和職業發展

• 為具有管理責任的人員提供專門領導力培訓

#TeamLB福利

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Enterprise System Operations team under System & Network Operations department is responsible for managing the round-the-clock, 24x7 operations of HKEX enterprise systems. We play a critical role to ensure high system availability of Markets, while we will continuously enhance the team to support our future business need. Job Duties: As an Operation Manager, you are in charge of our shift operation team resources to ensure high efficiency and integrity of our daily system operations supporting both internal users and external parties. You will be responsible for developing your team with new skills and processes over a transformation journey. You will be managing key operations responsibilities, including incident handling, escalation, operation acceptance of key system rollouts or system releases and business continuity plan execution. according to the industrial best practice. Responsibilities: Drive the team to achieve the continuous service improvement objective(s), by regularly review and modernize the team process/workflow and enhance the team performance/efficiency. Ensure smooth, effective and efficient systems operations for both daily BAU operation including post critical system change. Ensure all operational KPIs and metrics are being measured and met, including internal customers satisfaction objectives. Team resource management for system operations including severe weather and failover events. Plan and arrange proper training and staff development for the team to improve their skillsets and knowledge, to support upcoming changes on team structure/process/workflow. Ensure proper event/incident management with proper management escalation where appropriate in accordance with industrial best practice/standard (e.g. ITIL). Manage IT systems failover within agreeable RTO and RPO in according to standard operations procedures, coordinate with corresponding stakeholders for the planning and execution of IT BCP and service continuity drill exercises. Ensure the appropriate controls and relevant documentation is maintained in accordance with relevant company policies and IT standards. Requirements: Diploma or above in Computer Science, Information System or IT relevant discipline. At least 10 years' experience in data center and systems operations. Experience in managing 24x7 mission critical operations and project management. Familiar with the operations of Linux and Windows, IBM mainframe and Cloud is an advantage. Self-motivated, strong leadership, and ability to share new thinking models for improvement and enhancement in systems operations. Possession of ITIL Certification, ISO27001 Certification, Cloud related Certification is an advantage. Strong problem solving, communication, open discussion, team coaching, interpersonal and presentation skills. Good command of written and spoken English and Chinese. Fluent Mandarin is an advantage. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: 7x24 Shift (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Job Summary: The Workplace Technology is responsible the Service Delivery functions for the HKEX community. The team has an engineering function, risk management team, employee experience, risk management, production support and the change management team. Job Duties: As a Senior Service Delivery Manager, you will have the opportunity to work on latest technology enhancement projects as well as collaborating closely with business users on a regularly basis. You will be part of an elite team that drives world class IT standard and gain invaluable working experience in a top tier exchange in the financial industry. Responsibilities: Lead the Service Delivery function to ensure high-quality business partnership and requirements analysis on technology projects and product development Manage Employee Experiences Initiatives, Workplace Technology Change, Product Adoption and Training Collaborate with Infrastructure, Application teams and Vendors to ensure all projects are delivered on-time, within budget and good quality Drive for continuous services improvement Requirements: Bachelor Degree in Computer Science, IT or equivalent discipline. Minimum 8 years IT experience in IT Business Relationship or Project Management, of which 3 years in a team lead or managerial role. Working knowledge of IT Infrastructure implementation, including Servers, Networking and Storage Microsoft 365 experience is essential. IT Financials and Budgeting experience is beneficial. S trong organizational and communication skills in both English and Chinese. Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: IT Corporate Web Services team is responsible for implementation, development and support of multiple corporate wide used systems including our external Websites and Intranet. We partner and collaborate with the systems infrastructure and information security teams to ensure high service level and systems availability are provided to our internal corporate divisions. Job Duties: We are seeking a dynamic and passionate IT professional as a System Development Manager / Project Manager in IT Corporate Web Services team. The incumbent will be responsible for IT project implementation and monitoring day-to-day production support activities of different applications for HKEX. Responsibilities: Responsible for IT project management and system development activities including the business requirement analysis, resources estimation, schedule development, testing and documentation. Lead and manage cross functional teams to achieve projects requirements deadlines and schedules Prepare project status reports and coordination of change requests Collaborate with teams across IT division, business users and external vendors Investigate and manage resolution of system design defects and technical issues by working with related technical teams Perform quality review for software design and code changes Undertake any other assignments and projects as assigned by supervisor Manage and participate in activities across SDLC phases, from requirement analysis, design, system development, testing and deployment to support Manage and support digital and cloud application onboarding to corporate environment Requirements: Degree in Computer Science, MIS, IT or related disciplines Minimum 8 years of IT work experience in project management, application development & support of business application systems Previous implementation experience in cloud-based applications is a definite advantage Good understanding of cyber security risk and technology control Good proficiency of M365 Platform production is an advantage (Specially for SharePoint Online, Power Apps and Power Automate...etc) Strong analytical, interpersonal, communication and people management skills Good command of written and spoken English and Chinese HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Job Description: Details of the Division and Team: Deutsche Bank Trust & Agency Services (TAS") group is a leading global provider of trustee, agency and depositary services to different types of issuers/clients ranging from sovereigns, state owned companies, corporate, financial institutions, insurance companies, asset managers to private equity firms; and we service on the most comprehensive range of products among all relevant industry players including public bonds, private placement bonds, MTN/CP/CD programmes, structured debts, ABSs, MBSs, Hong Kong and Singapore listed REITs, syndicated and secured loans, project finance, money and document escrows, SPAC escrows, American Depository Receipts and Global Depository Receipts. The Implementation Team, part of Trust & Agency Services, works closely with both the specialist Sales and Client Services/Client Management teams to coordinate the onboarding of new Clients for new Transactions acting as the control center for adopting new clients to the Bank/Business. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Competitive Salary and non-contributory pension 20 days annual leave plus generous number of public holidays Life Assurance and Private Healthcare for you and your family A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives The opportunity to support a wide ranging CSR program plus take volunteering leave days Your key responsibilities: Identify the Clients requiring KYC and NLS in accordance with DB Policy. Liase with Clients, Lawyers and Sales team to gather all relevant documentation and evidence to fully on board the client. Work closely with the Client Services team to close out all items and issues prior to the contractual signing date Identify any specific AML and ABC requirements and coordinate with the client and AFC and other infrastructure functions to close the items satisfactorily prior to transaction execution. Work closely with infrastructure and Sales to actively manage the pipeline of new clients and prioritization. Ensure coordination across locations and products for cross boarder clients/transactions. Assist in the monitoring of Risk Appetite metrics Assist with the regional pipeline committee, documenting minutes. Ensure data consistency across downstream systems for new client/transaction set up. Work with a Global team managing the Client Perimeter for Asia. Monitor transactions as they mature and ensure all position and activity checks are completed. Document all downstream systems have been closed including cash and custody accounts. Inactivate dbCAR, update ACO system and ensure Client Perimeter is kept consistent with internal systems and dbCAR Run monthly reconciliations of dbCAR and DMS, investigate and correct any exceptions Report and manage all AML decisions to cease business with TAS Clients. Actively manage all clients in Managed Exit, report to the NFR council and keep dbCAR and internal systems aligned. Monitor and report to NFR council the Risk Rating of the TAS Client Perimeter. Work closely with the regional teams to implement and control data quality for DMS and dbCAR Assist in TAS projects representing the Implementation team Your skills and experience: Good knowledge of TAS product and procedures scope and KYC policies. Outstanding verbal and written communication skills including fluency in Cantonese, Mandarin and English to liase with clients across the region. . Excellent meeting facilitation and coordination skills across all business and infrastructure functions. Excellent communication skills (able to work with all levels within the organization). Excellent interpersonal skills Experience in working with global, multi-region initiatives and teams Highly organized, efficient, and able to work without always being directed (self-starter). Able to effectively organize and prioritize workflow while managing the expectations of stakeholders. Able to explain complex issues in a simple way The candidate will need to be able to multi-task and work in a fast-paced environment, and to be able to handle frequently changing business priorities. Communication - able to create and respond to emails and phone calls in a professional manner. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

About the Client Our client is a leader in its industry and with an increasing growth and a vision to diversify their portfolio, they are now seeking for a Strategy & Transformation Manager to join their team. About the Role Reporting to the department head, you will be responsible for the definition and working with business stakeholders to identify business transformation needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative solutions. You will be an active role as part of the transformation team driving large complex business and digital transformation programmes and need to interact with other stakeholders across the organization and provide them with updates on the overall program's delivery and underlying issues and potential risks. Aside from proactively monitoring and tracking progress of schedules / deliverables against baseline, you will also need to ensure the overall digital transformation program adherence to the agreed governance, process and standards. You will participate in the research, strategy and business case development and guide project personnel and stakeholders in the development and implementation of a series of specific initiatives to transform an end-to-end journey. Lastly, you will play a strategic role in data modelling and support data collection in the department, cross-channel data integration, data visualization, dashboards and predictive analytics. The Successful Applicant Degree in Business Administration, Computer Science, Statistics, Mathematics or related discipline At least 6 years of working experience preferably in the sizeable firm Working knowledge of the Tableau or Power BI, reporting, structure/design, and query languages is preferred In-depth understanding of software development life cycle, business process re-engineering, change management Should have done end-to-end business or technology transformation large scale project A proven track record of PMO Management, gained within commercial background will be an advantage Highly organized with strong attention to detail, motivated and results-driven Ability to solve problems in a structured and logical way Change management knowledge and mind set, with effective stakeholder management skills Excellent communication skills, both verbal and written Excellent communication skills and ability to create and present written and verbal communications Good command in English and Chinese TRANSLATE with x English ArabicHebrewPolish BulgarianHindiPortuguese CatalanHmong DawRomanian Chinese SimplifiedHungarianRussian Chinese TraditionalIndonesianSlovak CzechItalianSlovenian DanishJapaneseSpanish DutchKlingonSwedish EnglishKoreanThai EstonianLatvianTurkish FinnishLithuanianUkrainian FrenchMalayUrdu GermanMalteseVietnamese GreekNorwegianWelsh Haitian CreolePersian TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back Click "Apply Now" to apply for this position or call Karen Cheng at +852 3180 4921 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only. TRANSLATE with x English ArabicHebrewPolish BulgarianHindiPortuguese CatalanHmong DawRomanian Chinese SimplifiedHungarianRussian Chinese TraditionalIndonesianSlovak CzechItalianSlovenian DanishJapaneseSpanish DutchKlingonSwedish EnglishKoreanThai EstonianLatvianTurkish FinnishLithuanianUkrainian FrenchMalayUrdu GermanMalteseVietnamese GreekNorwegianWelsh Haitian CreolePersian TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Hang Seng Indexes Company Ltd Hang Seng Indexes Company Limited ('Hang Seng Indexes Company') manages and compiles the Hang Seng Family of Indexes, which cover stocks listed in Hong Kong and Mainland China. Our index series includes the Hang Seng Index, the Hang Seng China Enterprises Index and the Hang Seng TECH Index, as well as Stock Connect, Greater Bay Area and sector-related indexes. As at the end of 2021, assets under management in products passively tracking indexes in the Hang Seng Family of Indexes had reached a total of about US$44 billion. Hang Seng Indexes Company is a wholly owned subsidiary of Hang Seng Bank. Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world. To support our business growth, we are currently seeking high calibre professionals to join our team as Assistant Index Review Manager. Principal responsibilities Conduct regular constituent review and index rebalance for Hang Seng Family of Indexes and manage all data required for the processes; Ensure the accuracy of the industry classification and ownership structure analysis results for listed companies; Establish procedures and manuals for all operational processes; Identify solutions for process streamlining and provide business requirements to IT for system enhancements to enhance productivity; Manage and control of the overall quality of the index system (including conducting User Acceptance Test prior to system implementation) to ensure that the system runs smoothly; Manage projects in relation to new index development or index review/ rebalance Requirements University degree in Quantitative Finance, Finance, Economic, Quantitative Analysis, Statistics or a related discipline; Minimum three-year related work experience, preferably with financial data management or equity market operation background; Experience in SQL or other relational database systems and MS Office applications including Excel and Access; Sound knowledge of corporate actions in Hong Kong and/or PRC stock markets; Detail-minded and diligent; strong numerical sense, with an ability to work under pressure and independently; Proficiency in both English and Chinese; Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes ( Candidates with less experience will be considered for the position of Index Review Officer.) Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #LI-HASE

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Commercial Banking - Corporate Banking Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Assistant Relationship Manager. Principal responsibilities Develop and manage a quality commercial banking lending portfolio and cross-sell other banking products in order to achieve business targets Prepare credit proposals and monitor account performance Conduct regular and effective credit reviews and inspections of customers' operational facilities to maintain a healthy loan portfolio and take preemptive measures to avoid bad and non-performing loans Collaborate with Credit Risk Management Department to take proactive control measures to ensure credit quality Work closely with Trade Services Departments to provide excellent customer service and strengthen the relationship with customers Requirements University degree in Business Management, Banking, Finance or a related discipline or other relevant qualifications Minimum of 3 years' experience in credit analysis, sales and marketing, and customer relationship management License holder of securities (HKSI) and insurance (IIQE) and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired. Holder of Enhanced Competency Framework - Credit Risk Management (ECF-CRM) is preferred. Strong sales and customer service orientation, with self-motivation and ability to work under pressure Good communication, interpersonal and analytical skills Proficiency in both English and Chinese. High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.