LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

LUXASIA 代理一系列著名化妝品牌、護膚品、化妝品及香水品牌, 致力提供優質的服務令顧客擁有完美的購物體驗!

為配合業務發展, 我們誠邀你加入我們的團隊!

工作內容：

• 負責推廣品牌，介紹、銷售產品及回應諮詢
• 接待客人
• 協助處理店務

職位要求：

• 中五程度或以上
• 具2 年或以上美容或護膚品零售經驗
• 具專業美容或產品知識，良好銷售技巧
• 優質服務態度，團隊精神，性格開朗，積極主動，善於與人溝通
• 能操流利廣東話、普通話及基本英語

員工福利：

• 8小時工作
• 優厚薪酬及佣金
• 年終雙糧及酌情花紅
• 超額獎金
• 勤工獎
• 17天公眾假期
• 14天有薪年假
• 每月8天例假
• 身心健康假
• 婚假及恩恤假
• 有薪產假/侍產假
• 員工免費產品
• 醫療保險、人壽及意外保險
• 專業在職培訓
• 良好晉升機會

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

The primary focus of this role is to ensure all client media investments are billed on time and to act as the day-to-day client finance liaison for inquiries within the agency. Your collaborative efforts will extend to working with various stakeholders, including clients, client teams, agency finance, and the Shared Financial Services Centre teams (accounting/billing/AR/AP), both within the agency and across Assembly Global.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Establishing excellent relationships with various internal and external stakeholders
• Ensuring all clients’ finance needs are met. Providing day-to-day support to ensure all bookings are billed and paid in a timely manner, with a focus on optimizing late billings and unbilled media
• Coordinating with Client Introduction and Client Finance Teams from ERP Job Set-up to Revenue Recognition
• Develop and implement efficiency improvements to billing process and reduce billing errors and reduce unbilled balances
• Review WIP periodically including Advanced Billing, Fees and Deferred Fees (Revenue) reconciliations
• Support Accounts Receivable on aged balances to resolution
• Review and report on Media Spend per client and channel
• Support Accounting and Finance to improve working capital performance and processes around cash flow reporting and forecasting.
• Conducting thorough reviews to ensure client contractual compliance 
• Ensure ERP (Maconomy) is in line with process and that job journals are used correctly and WIP is on the correct job.
• Actualize media investment that is billed on account
• Reconcile estimate billings in a timely manner
• Support Accounting and Finance with the month-end client level netting process
• Support in client audit

• 2 to 4 years previous experience as a Reconciliation Liaison or similar.  
• Media agency experience preferred
• Previous experience working with Maconomy/MediaOcean is preferred
• Knowledge of media best practices preferred
• Able to operate effectively in a matrix structure
• Excellent analytical and problem solving skills
• Detail orientated, with a natural ability to identify issues, create solutions and drive through to implementation
• Ability to work well with all stakeholders, diplomatic, highly engaged and a strong sense of ownership
• Naturally curious to interrogate and validate financial information
• Excellent Excel skills.
• Excellent communication and organisational skills.
• Ability to work collaboratively as an integral part of a wider team.
• Proactive team player
• Ability to work under pressure and meet deadlines through excellent project management skills and to explain financial information to non-financial people

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

The Senior Associate, Operations at FundPark, a leading financial technology company, will gain hands-on experience across various loan operations functions. This is an excellent opportunity for a candidate with prior exposure to finance or fintech to develop a well-rounded skill set in loan administration and back-office support. The successful candidate will have the opportunity to rotate through different roles, gaining a comprehensive understanding of the critical processes that support FundPark's lending products. The successful candidate will receive comprehensive training and the opportunity to contribute to the growth and success of FundPark.

What you need to have

• Support the preparation and review of legal documents, such as loan agreements and security instruments, to facilitate the document execution process, as well as the registration and filing process on government website.
• Familiar with e-signature tools and processes, keen to identify opportunities to streamline processes, enhance efficiency, and improve customer experience
• Maintain detailed records and documentation related to loan origination, servicing, and reporting.
• Assist in the development of standard operating procedures and training materials for loan operations team members.
• Liaise with internal stakeholders, such as the credit and compliance teams, to ensure complete and proper documentation.
• Participate in the user acceptance testing (UAT) of new loan management systems and processes, providing feedback and recommendations for improvement.
• Rotate through different loan operations functions to gain a comprehensive understanding of the loan lifecycle for future career progression.

• University graduate in Business Administration/Corporate Governance related disciplines. 
• Student or Associate member of HKCGI
• 2 - 3 years of relevant corporate secretarial experience
• Excellent verbal and written communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Ability to work collaboratively in a team environment and adapt to changing priorities, strong problem-solving skills with attention to detail.
• Fluent in both spoken & written English and Chinese (Cantonese and Mandarin)

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Five-day work week, Medical insurance

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

DAY IN THE LIFE OF

LM

We are looking for an entrepreneurial, ambitious, personable and business-savvy Location Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Location Manager works closely with the Senior Location Manager, General Manager, Operations Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.

ADMINISTRATION AND FINANCE

• Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.
• Ensure the community team is trained on all required administration and finance tasks required for their job.
• Ensure your team meet the financial deadlines, report accurately and have the knowledge to be able to deliver what is expected.
• Responsible for ensuring inventory is complete and ordering is within the set budget.
• Obtain and analyse P&L reports, and conduct variance analysis when required.
• Responsible for ensuring billing is complete and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.

MEMBER EXPERIENCE AND OPERATIONS

• Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
• Ensure the community team have the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
• Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement.
• Responsible for the overall cleanliness and upkeep of the space is up to standard, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc. working with and coordinating the team to deliver exceptional standards.
• Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
• Conduct quality control checks, and address and solve issues immediately.
• Ensure you and the team deliver a personalised, high-quality member experience.
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).

SALES

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times.
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members.
• Develop strategies to drive sales, increase revenue and interest for your location.
• Ensure that all enquiries are followed up on and that negotiations and closure are taking place.
• Manage the team and take responsibility for actively seeking and following up on leads, various membership sales, packages, negotiations, flex membership sales, private events and closing deals to meet sales targets.
• Conduct high-quality, informative tours, and ensure that juniors are trained and mentored, providing them with feedback and areas for improvement to ensure every potential member has an exemplary tour and experience..
• Responsible for maintaining the relationship with the landlord of your location, with the support of your seniors.

CONTENT AND EVENTS

• Ensure events are executed to a high level and are related to the community’s interests, giving support where needed. Report on member feedback to the Events Team.
• Ensure you and the team are actively driving collaborations and partnerships across a range of different industries and train the team on this process where needed.
• Ensure the Community team and Art Department produces event collateral in a timely manner and to a high standard.
• Ensure you and the team update social media pages (IG stories, Facebook posts, etc.), create engaging content and attend training needed to complete the task.
• Ensure the event calendar and notice board are regularly updated by the team.
• Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others' attendance.

PEOPLE

• Set SMART personal and professional goals for the team, and assist with training and coaching individuals to achieve them.
• Responsible for onboarding, training, developing and reviewing your team's performance.
• Sit in interviews with a senior manager for your team, asking questions and giving feedback to conclude an overall decision to build your team.
• Provide your team with essential training, coaching, and mentorship to attract, grow and retain a solid and successful team.
• Actively work and develop on your own growth to better yourself for you, your team and the business.
• Work closely and coordinate with the People Team to track each team member's training and progression.
• Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication.

• Three to Five years experience in a customer-facing leadership position, ideally within sales and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• University Degree is an advantage.
• Proficient in basic computer skills.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage. 
• Fluent in English, Cantonese is a plus.

• A competitive salary is reflective of your growth.
• Variety of discounts across our growing industry partners.
• A comprehensive training academy to support your growth and longevity with us.
• Education allowance to support external training.
• A fun, dynamic working environment with a diverse, world-class team.
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
• An extra day of leave to celebrate your birthday.
• An annual dedicated day to volunteer at a charity of your choice.
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.

We are seeking an experienced and dynamic Manager, People Operations to lead our People Operations team across Malaysia and the US. This role requires a strong ability to manage internal stakeholders, implement HR strategies, and ensure seamless HR operations in a multicultural environment.

Key Responsibilities:

• Perform daily HR operations, such as onboarding, offboarding, leave management, work injuries application, etc.
• Process regular payroll to ensure timely and accurate payment of salaries, wages, bonuses, and deductions, and ensure compliance with payroll-related regulations, including tax reporting and filing.
• Lead the performance review cycle process, including salary adjustments, promotions, and equity reviews.
• Oversee and manage the People Operations function for Hong Kong, Malaysia and the US, ensuring alignment with global HR strategies and local compliance requirements.
• Drive initiatives to improve employee experience, retention, and overall employee experience.
• Collaborate with senior leadership to develop and execute strategic HR initiatives that support business growth.
• Monitor HR metrics and provide regular reports to senior management, identifying areas for improvement and implementing solutions.
• Perform ad-hoc assignments and projects as assigned.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5-8 years of experience in HR operations
• Proven experience in managing HR operations across multiple regions, experience in Malaysia and the US will be a plus
• Strong understanding of up-to-date AI tools is a MUST
• Strong ability to manage internal stakeholders and build effective relationships at all levels of the organization.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• In-depth knowledge of employment laws and regulations
• Ability to work in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
• Proficiency in HRIS and other HR-related software.

Our DNA is P-R-E-N-E-T-I-C-S. See what each word of our company name means:

Get to know us; Get to know our DNA!

Passion

• You are passionate about our mission and your job, and inspire others with your drive for excellence.

Resilience

• You are tenacious and calm despite challenges, changes, and stress. Sleeves rolled up, you attack every challenge head-on.

Empowerment

• You help colleagues across Prenetics succeed. You foster a strong team spirit while encouraging others to take initiatives and risks.

Integrity

• You are trustworthy, honest and accountable to your actions and commitments.

Epic

• You dare to take risks, deliver results and make things happen. You possess a growth mind-set and strive to continuously improve.

Transparency

• You speak up and share information even if it is controversial or difficult.
• You share wins and failures openly.

Ingenuity

• You make wise decisions despite ambiguity.
• You think outside the box, challenge the status quo and come up with creative solutions.

Communication

• You practice empathy, articulate your thoughts and ideas effectively and respectfully.

Selfless

• You seek what is best for Prenetics, not yourself or your team. You put the needs of the team before your own.

We are looking for an Event Operations Executive to join our agile and dynamic team based Hong Kong. This regional role will manage a wide spectrum of virtual events (e.g. Awards, conferences, trainings, bespoke events etc.) hosted by our company’s leading B2B titles, namely Risk.net, FX Markets and WatersTechnology, across Asia Pacific region.

Reporting to Event Operations Manager while working closely with the Events and Marketing Services teams, you must have excellent interpersonal skills to communicate in a clear, professional manner and deliver events within budget and tight timeline. You will handle multiple events concurrently and demonstrate your ability to multi-task and work well under pressure.

This role provides excellent exposure in client servicing as you will liaise with sponsors and vendors closely with your strong negotiation skills. You must be passionate about identifying new solutions for better event experiences.

Responsibilities

Event Execution: In-Person and Virtual

• Conduct vendor research and get quotations
• Map out project timelines and set clear deadlines
• Gather marketing collateral to develop content on virtual event platforms and distribution at in-person events
• Liaise with the AV vendor on the event logistics
• Provide technical support prior to event and on the day
• Prepare post-event report and data analysis
• Manage individual project P&Ls and keep track of all expenses

External Client Liaison

• Guide sponsors through the virtual event process and offer practical advice
• Coordinate video content creation between sponsors and video editors

Strategic Support

• Research the latest event technology in the market and share new platform alternatives that suit the business needs

• 1-2 working experience preferably in event / project management
• Fluent in spoken and written English, Cantonese and Mandarin
• Excellent time management and strong budget management skills
• Ability to handle multiple projects within tight timeline and work well under pressure
• Independent and highly motivated to work as part of a team
• Passionate about virtual events and take ownership of projects
• Tech savvy, open-minded and eager to bring in innovative, pragmatic ideas

• Training & Development
• Performance Bonus
• Work From Home

Apt Resources is currently seeking a highly experienced Senior Manager Catering Operations to join the team of their client in the Airlines industry based in the GCC (Gulf Cooperation Council) region. As the Senior Manager of Catering Operations, you will be responsible for the 24/7 planning and execution of all aspects of their global catering services. This role requires collaboration across the organization to ensure timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights. You will lead, manage, and develop supplier relationships and internal teams to uphold the highest standards of compliance and safety.

Responsibilities:

Strategic:

• Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.
• Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at the lowest cost.
• Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
• Develop and lead the environmental agenda for catering services.

Operational:

• Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.
• Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.
• Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
• Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
• Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
• Manage the daily catering budget, which constitutes 90+% of DOC.
• Develop improved logistics and supply strategies to reduce cost and complexity.
• Provide catering input for new aircraft development and long-term corporate planning.
• Make time-sensitive operational decisions that directly impact costs, ensuring safety and operational integrity while adhering to corporate governance.
• Drive reductions in weight and waste expenditure.

• Bachelor's degree or equivalent.
• 10+ years of experience in planning and delivering global catering services operations.
• Experience in an operational role within large, multicultural teams, preferably within airlines or airline catering.
• Knowledge of global catering operations and suppliers.
• Strong ability to delegate work, set clear directions, and manage workflows.
• Excellent mentoring and coaching skills.

TBD

The Role

As our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully improve key practices. The key focus is on bringing insights to different teams for user growth, user conversion and improving the overall customer experience.

You will be showing the ability to showcase excellent leadership, problem solving in ambiguity, project and process management, and communication skills across cross-functional stakeholders. You would also show the ability to influence business decisions through quantitative and qualitative analysis that continually drive optimization of product, processes, and user experience.

Responsibilities

• Strategic planning: Identify issues or gaps, analyze and come up with creative ideas to address issues.

• Data-driven: Develop critical insights by analyzing datasets, connecting the dots, and to unlock opportunities for improvement to achieve business goals.

• Coordination: Design and launch large cross-functional processes and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results.

• Operation: Design effective process, research for effective operational tools and be the one to execute daily operation tasks. Manages all day-to-day activities associated with the overall success and growth of assigned programs.

• Cost-effective: Plan a reasonable budget for any operation related spendings and always seek for better solutions which fit the company’s best interests.

• Evaluate: Form a continuous improvement cycle to further iterate the strategy and move closer to the business goals.

Our client a multinational jewellery company is looking to hire Senior Operations Executive.

The Senior Operations Executive is crucial in ensuring operational efficiency, meeting project deadlines, and driving the overall success of the organization. This position plays a key role in representing High Jewellery and collaborating with IT business partners on diverse digitalization initiatives.

Additionally, the Senior Operations Executive provides essential support for day-to-day office, offers IT assistance to senior executives, and takes charge of staff-related training arrangements.

Responsibilities

Departmental IT Projects:

•  Identify and understand the requirements for departmental IT projects.
• Work closely with the IT business partner to ensure timely and satisfactory project delivery according to the agreed plan.

Training

• Lead a small team to manage the training process, workshop content creation
• Ensure the product knowledge is well delivered to the audience

Department Sales

• Manage the development strategies of High Jewellery and High-end business
• Maintain and recruit HNWI clients and analyse performance
• Collaborate with Retail, Marketing, CRM teams on brand events
• Stay updated with industry trends and react on High Jewellery development strategies
• Grow High Jewellery business in HK , China, Vietnam& Macau markets 

Department Production

• Coordinate and monitor the workflow of production, QC, inventory, launching of new products, customer orders, and repair items - will work very closely with Project Management and Product Planning team.
• Communicate and negotiate with factories and overseas suppliers.
• Review the regular month-end reports and assist in product replenishment and inventory control and handle the shipment (collaborate with Product Planning team).

• Master’s Degree holder in any discipline.
• Proficiency in Java or other related applications. 
• Experience in Luxury Retail Brand management, including Retail Merchandising, P&L management
• Minimum 3-5 years in sourcing and product development in Jewellery industry
• Experience in the luxury retail industry, with a focus on high-end jewelry
• Demonstrated experience in developing and implementing business strategy and action plans.
• Proven track record of achieving sales growth and managing client relationships, particularly with VIP clients.
• Experience in managing and developing a team, including coaching and mentoring. Proficiency in managing a budget and optimizing resources.
• Strong problem-solving skills
• 3-5 years' experience in Operations roles and work experience in retail management is an advantage.
• End to End experience in Jewellery Production
• Lead an experienced team of gemologists and diamonds associates on providing non-biased advice to individual and institutional investors on building and expanding their diamond investment portfolios

Rentokil Initial是全球最大的商業服務公司之一，在歐洲、北美、亞太和非洲的主要經濟體中運營。公司擁有57,000多名員工，在90多個國家提供一系列的支持服務。

能多潔香港作為領先的害蟲控制、洗手間衛生和工作場所衛生解決方案提供商，在香港擁有超過59年的經驗，擁有約400名專業專家的廣泛網絡。我們獲得BSI頒發的ISO 9001質量管理體系、ISO 14001環境管理和ISO 45001職業健康和安全管理認證。

作為環境衛生方面的專家，我們不斷創新和改進我們的解決方案，為客戶提供一致的優質服務。

我們的使命是 "保護人民，改善生活，維護地球" ('Protecting People, Enhancing Lives, Preserving our Planet')，通過提供蟲害控制和衛生解決方案等保障服務，使我們的客戶能夠專注於他們最擅長的領域。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.

Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.

As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.

Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Responsibilities:

• Responsible for preparing and presenting pest control report for clients
• Coordinate with other departments on implementation of pest control project and monitor the progress
• Respond to complaints and resolve issues to the clients’ satisfaction
• Assist Technical Supervisor in the periodical review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness
• Assist Technical Supervisor to identify training and staff development needs; conduct field or classroom training for Technicians, Sales or other departments and he customers
• Handle ad hoc projects assigned by Supervisor

• Higher Diploma and above
• Fresh Graduates are welcomed  
• Candidate with relevant working experience is an advantage
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Excellent customer service skills, effective interpersonal, presentation and communication skills
• Good command of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

Responsibilities:

• Perform all-around administrative duties to the operation team
• Support and coordinate the daily operations
• Handle general enquiries from internal staff and external customers
• Provide clerical support such as documents filing and data entry
• Prepare the service and inspection report
• Perform ad hoc duties as assigned

• Higher Diploma and above
• Fresh Graduates are welcomed  
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Good customer service skills, effective interpersonal, presentation and communication skills
• Good command of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program

• Assist in day-to-day operations of the firm, including trade processing, reconciliation, and settlement
• Monitor and resolve trade-related issues and discrepancies
• Collaborate with internal teams to ensure timely and accurate data reporting
• Support the implementation of operational processes and procedures
• Assist with the onboarding of new Portfolio Managers and counterparties
• Perform regular audits and reviews of operational processes to identify areas for improvement
• Stay updated on industry regulations and ensure compliance with relevant guidelines

• Bachelor's degree in finance, accounting, or a related field
• Prior experience in operations within the financial services industry, especially in Hedge Funds, Buyside is preferred
• Strong analytical and problem-solving skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Excel and other data analysis tools
• Proficient in Python programming is preferred
• Understanding of trade processing, reconciliation, and settlement processes
• Detail-oriented with a focus on accuracy
• Ability to work well under pressure and meet deadlines
• Strong communication and interpersonal skills

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

Responsibilities:

• Responsible for preparing and presenting pest control report for clients
• Coordinate with other departments on implementation of pest control project and monitor the progress
• Respond to complaints and resolve issues to the clients’ satisfaction
• Conduct review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness
• Deliver on-site or classroom serve-related training for technicians, sales, or other departments and the customers
• Manage and develop the team to improve their performance, report and meet targets.
• Prepare Quality Assurance reports for Manager review
• Handle ad hoc projects assigned by managers

• Higher Diploma and above
• Fresh Graduates are welcomed  
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Good customer service skills, effective interpersonal, presentation and communication skills
• Good command of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

POSITION OBJECTIVE

As Hex Trust is growing rapidly and constantly enhancing our products and services, we are looking to add a highly passionate and capable individual to our Client Operations team to help ensure the quality and consistency of our procedures. This is a fantastic opportunity to join an industry-leading name and be part of a dynamic and international team. You will be able to make a real impact and have the opportunity to be the invaluable bridge between our customers and users, our product team and all front-office functions.

DUTIES & RESPONSIBILITIES

• Create, put into place, and keep an eye on daily operating procedures to give insight into the objectives, advancement, and challenges of major projects.
• Plan, track, and evaluate important metrics for daily operations to guarantee timely and effective task completion.
• Maintain clean, accurate, well-organized ticket pipelines (Hubspot / Jira)
• Supervise the activities of the Customer support team.
• Work with the Customer Support team to identify and develop the best channels and strategies to communicate with customers and users;
• Assist the Customer Support team with daily/weekly/monthly activities as needed;
• Help the team to identify and drive ways to continuously improve upon production processes as you work with the various functions both internally and externally.

• Attentive to detail, strong sense of responsibility and able to work independently.
• Ability to work under pressure in a fast moving environment and to deliver multiple projects to deadline;
• Strong ability to establish and carry out policies
• You are expected to actively validate your own work, maintaining the highest level of quality in everything that you do;
• Autonomous and self-starting mentality.
• Experience in designing important KPIs and/or OKRs for the organisation.
• Ability to build strong relationships with people, understand their needs and goals, identify creative solutions, and manage action items through to completion;
• Must have an excellent command of spoken and written English;
• Experience with G-Suite;

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Flexible Work Arrangements
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• You will support the Cargo Operations Management team by providing them with reports, assist with station startups, involved with the ongoing projects & assist in vendor management.
• To monitor day to day operations at the aircraft and warehouse also prepare the daily operation report at the end of duty roster.
• To monitor any irregular shipment from station(s).
• To manually re-planning the cargo or revision and monitor build-up process in the warehouse.
• To monitor ULD’s utilization and maintain stock availability within operating networks / specification and ensure only serviceable ULD are used in cargo operation.
• To collectively work with the CTO and GHA to ensure cargo is build-up, load according to the plan and unload also to ensure on time as per stipulated time frame in the SLA to avoid delays or minimize the delays impact to OTP record as a whole.
• The supervisor to ensure appointed ground handler and contractors handling our cargo as per standard cargo operation requirements and any major anomaly that may jeopardize the safety and efficiency of operations must be reported to the management immediately.
• Responsible for checking at CBTO for any potential cargo misplaced by ramp into the CBTO area and arranging the cargo back to the cargo warehouse.
• End to end monitoring for shipments originating from China.
• Responsible for matching loads, scheduling shipments, ensuring on time pick-up and delivery, and maintaining positive relationships with 3PL providers.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Can speak and write English to an intermediate degree
• Displays confidence in public settings, and in front of an audience
• Displays high attention to detail
• Is calm, especially under pressure
• Has an analytical background
• Is a fast thinker – able to solve problems on-the-go
• Comfortable with Microsoft Excel and has used it in prior work

QUALIFICATIONS & EXPERIENCE

• At least an undergraduate diploma or degree, in any discipline/field
• Great to have : 1-2 year(s) of working experience in a related field is required for this position (Logistics, Warehousing Or Manufacturing). Preferably air cargo.

Chevron is accepting online applications for the position of Operations Administrator (Contract) located in Tsing Yi Terminal, Hong Kong through 20 March 2024 at 11:59 p.m. (Hong Kong Time).

Note: this is a 12-month contractor employment.

Responsibilities for this position may include but are not limited to:

• Support daily & monthly stock reconciliation of physical against book inventory to maintain a complete and accurate record

• Handle product delivery processing, coordinate with scheduler & customers to optimized resources for dispatch of the products

• Process delivery orders or other transactions in SAP and company automation system

• Support product inventory replenishment and administration works, include reporting and payment processing, etc.

• Other ad-hoc duties as required.

Required Qualifications/Requirements:

• Higher Diploma or above, with 5 years of working experience preferred

• Fluent in both written and spoken Cantonese and English, Mandarin is a plus

• Well-organized, self-motivated, willing to work overtime for month end closing and work on shift

• Proficiency in MS Office applications

• Knowledge in SAP is a plus

Fringe Benefits

• Maximum one month’s salary as bonus will be granted upon completion of the contract with satisfactory performance.

• Shift and OT allowance will be provided.

• 13 days paid annual leave a year plus additional leave (i.e., marriage leave, maternity leave, paternity leave, etc.).

• Medical insurance coverage for you, your spouse, and children.

• Progressive career development opportunities.

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Selected candidate will work in Hong Kong under the local payroll system and benefits.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron is an Equal Opportunity / Affirmative Action employer.  Qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.

We are looking for an experienced Wealth Advisor to guide our high value clients and prospective clients in their investment decisions with StashAway. This is a unique opportunity to join a start-up team to build StashAway HK alongside the best minds. You will report directly to the General Manager HK to strategise and execute AUM impacting initiatives. Within this role, you will work on both short-term and long-term goals, build customer and prospecting relationships, identify AUM growth opportunities, hit quarterly targets and deliver on weekly input KPIs. The role will give you exposure to the inner workings of a Fintech that leads the industry on both the investment and the tech side.

Responsibilities

• Develop a continuous prospect pipeline to achieve AUM targets and expand StashAway's customer base.
• Proactively assist clients to understand their needs and objectives; effectively communicate StashAway’s product value proposition through proposals and presentations.
• Manage and deepen client relationships to retain and grow existing HNW clients and reinvigorate churned clients
• Provide understanding of the markets and SA products for the benefit of the client and to deepen loyalty with the brand.
• Deliver seminars on a variety of financial and market topics to nurture current and prospective client base.
• Have up-to-date knowledge of financial products for HNW, markets and be able to communicate on it to clients in both written and verbal form.

• Has client-facing experience in sales development with affluent/HNW clients within banking or wealth management
• Currently holding SFC Type 1 and 4 license
• Customer centric, results oriented and strong time management skills
• Stellar sales track record of exceeding revenue targets as well as a willingness to be hands-on and build long-term client relationships
• Authentic in their approach to client relationships based on strong knowledge of products and markets
• Excellent verbal and written interpersonal skills; ability to deliver professional and persuasive presentations
• Be a problem solver
• Must be fluent in written and spoken Cantonese

Employee financial and physical well-being

• Compensation package: you will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: hospitalisation and surgical insurance which also includes, extensive outpatient coverage such as dental benefits and body checkups.
• Management fee discount: you will receive an employee discount on your asset management fees when you invest with StashAway.
  

Flexible work arrangements and policies

• Work-from-home policy: you may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: you may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: it should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: it’s important that you have a workstation that’s optimal for you wherever you are.
  

Learning and development opportunities

• Annual L&D budget: you will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
  

Team bonding budget and initiatives

• Quarterly team bonding budget: we encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About us

What We Do

StashAway is the faster way to reach your financial goals. As a digital wealth management platform, we design personalised portfolios and monthly investment plans based on your unique characteristics, and manage your portfolio with highly advanced investment strategies.

The company was founded in Singapore in 2016 with the ambition of expanding to other fast-growing Asia Pacific markets since 2018.

StashAway is led by its three founders, Michele Ferrario, former CEO of ZALORA Group; Freddy Lim, former Global Head of Derivatives Strategy of Nomura; and Nino Ulsamer, founder of several technology companies around the world.

Why We Do

We deliver sophisticated, personalized advice at a fraction of the cost of existing, basic solutions. Our advanced technology enables us to deliver to each investor a sophisticated investment strategy that was once only available to institutions and high net-worth individuals.

Traditional investment products charge between 1.25% and 5% in annual fees. At 0.2% to 0.8% in annual management fees, StashAway offers a convenient, digital user experience with personalised portfolios with no minimum balance, no restrictions for withdrawals, and real-person client service. We encourage individuals of all net worths with portfolios of any size to build their wealth.

Who We Are

Supported by prominent advisors, the StashAway team is committed to providing investment advice and client experience of the highest quality. Our team is made up of top-tier developers, designers, fund managers, creatives, and managers with diverse backgrounds from all over the world – currently representing Australia, Belarus, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, Poland, Russia, Singapore, Sri Lanka, Syria, Thailand, the United Kingdom, the United States, Vietnam, Greece, Lebanon and Zimbabwe.

StashAway has raised US$74M+ from reputed investors like Sequoia Capital India, Eight Roads Ventures and Square Peg.

We write our own rules, and do whatever it takes to build a meaningful product and service. We work hard, don’t cut corners, and love bonding over (lots of) food.

With regards to our culture, we want StashAway to (i) have a rewarding, diverse, radically candid and cooperative growth environment; (ii) where people work hard, take responsibilities and grow as individuals and as a team; (iii) embrace an open-minded meritocracy, and (iv) are ethical and compliant.

Job Description:

Regional Customer Service Advisor

The Quayside, Hong Kong

A Full Time, Permanent Role

You will work 38.75 hours per week, our opening hours are Monday to Friday 8am to 6pm; Saturday, Sunday and Public Holiday 8am to 5pm

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

As this is an office role a license from Hong Kong Insurance Authority by passing the Insurance Intermediaries Qualifying Exams (paper 1 & 2) and a valid HK ID card/passport is required.

Role overview: 

The Regional Customer Service Advisor is the face of Bupa Global for our valued customers and partners, ensuring our reputation for outstanding individual service is maintained locally and globally at all times.

With quality of service identified as the primary driver of retention this role is crucial to our growth ambitions in the region.

This role is ideal for calibre who has passion and ambition to develop and progress in premium customer service area.

What you’ll do: 

This is a diverse and skilled customer and client facing role where you will be responsible for resolving all customer queries to the customer’s complete satisfaction without the need to refer the customer on.

Capable in handling complex CS tasks and strong confidence in dealing with challenging situations.

Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation.

You will be a customer service champion, putting the customer at the centre of everything you do and putting forward ideas for the continual improvement of the customer experience.

You need to obtain HKIA license (IIQE Paper 1 and Paper 2) and maintain the license by meeting the CPD hours requirement every year.

What you’ll bring: 

• Deliver excellent customer service, understand our customers’ needs, and provide first contact resolution while meet and exceed our quality goals, productivity targets, adhere compliance and regulation.
• Provide personalised service by tailoring every customer interaction.
• Analytical and problem-solving skills. Take ownership and ability to make decision effectively.
• Excellent interpersonal, communication and influencing skills with emphasis on achieving results and successful outcomes.
• Fluency in written and spoken English and Chinese (Cantonese and/or Mandarin)
• Positive attitude and growth mindset, willingness and eagerness to learn and understand medical conditions in order to expand one’s knowledge to support our customers.
• Good numeracy skills to answer claim or payment related queries accurately. 
• PC literate and keyboard skills essential with the ability to adapt and learn new operational systems where required.
• You are required to work on weekends and public holidays on rotation basis, shift work remunerated with shift allowance.
• An open, flexible, and team-oriented personality.
• Obtain and maintain HKIA license (Pass in IIQE Paper 1 and Paper 2)

At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance, please review the UK Pay Policy on OurBupa.

Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Job Area:

Locations:

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities:

• Handle provider claims according to internal guidelines
• Handle enquires from internal & external customers, provide solutions and information within standard turnaround time
• Manage dispute and complaint related to network service in accordance with the established procedures and guidelines
• Maintain update of network system and its administration
• Identify and investigate suspicious / fraudulent claims including escalation to superior(s)
• Assist in system enhancement and workflow revision to meet our customers’ needs and services standards
• Backup other teams in reaching Company’s services standard;
• Handle ad-hoc duties as assigned by superior(s)

Requestment:

• Diploma holder or above in any disciplines
• Minimum 2 years relevant experience in medical claims, customer services or complaint management
• Professional qualification in FLMI, FLHC, etc. will be an advantage
• Familiar with operation of medical claims and healthcare network providers
• Good communication and interpersonal skills
• Detail-minded with strong sense of responsibilities and well-organized
• Flexible and customer-oriented
• Able to handle multi-task and work under pressure in a fast paced environment
• Good command of both written and spoken English and Chinese
• Proficient in MS Office and Chinese Word Processing

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Key Responsibilities:

• 負責推廣品牌，介紹、銷售產品及回應諮詢
• 接待客人
• 協助處理店務

• 中五程度或以上
• 具2 年或以上美容或護膚品零售經驗
• 具專業美容或產品知識，良好銷售技巧
• 優質服務態度，團隊精神，性格開朗，積極主動，善於與人溝通
• 能操流利廣東話、普通話及基本英語