Total 307 assistant hr manager job vacancies in causeway bay hong kong island

• Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
• Perform phone dunning and/or reminder message to delinquent clients in professional manner
• Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Prepare debt collection status report
• Provide general administration and clerical support to the team
• Handle enquiries related to collection matters
• Participate in ad-hoc projects as assigned

• Tertiary education, or equivalent qualifications at HKQF level 3
• Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
• Proficiency in both English and Chinese
• Strong self-motivation, with ability to work independently and under pressure
• Good interpersonal, negotiation and problem-solving skill
• Maintain a positive, empathetic and professional attitude toward customers at all time
• Proficiency in MS Office
• Immediate available is highly preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Responsible for the entire project procurement activities from project planning to implementation of analysis, cost benchmarking, strategic sourcing, scheduling, and supply chain risk mitigation.
• Work closely with internal stakeholders (R&D, marketing, production & project manager) on NPD/improvement projects, to ensure all items are sourced, produced, delivered on time, meet quality standards, and are within budget.
• Ensure compliance with group procurement standards and company policies.
• Liaise with demand/supply planning on purchasing needs for goods, forecast, and schedule the purchases with suppliers to ensure timely delivery & inventory needs.
• Responsible for supplier management; including reviewing all agreements and managing supplier performance and development.
• Cost negotiation with suppliers to meet internal budget and financial expectations to determine the most desirable suppliers.
• Conduct spending and market analysis to provide insight, facilitate quality and cost improvement, and identify new suppliers’ procurement opportunities
• Design and deliver procurement management reports for strategy formulation and drive continuous process improvements
• Propose and implement plans to improve procurement process efficiency
• Lead a small team to organize and manage all daily operations and organize new project development & order fulfillment.

• Bachelor's degree in Procurement, Business Administration or related disciplines

• At least 5 years of relevant managerial experience in sourcing and procurement management. Knowledge of all sorts of packaging materials will be an advantage.
• In-depth knowledge of procurement policies, procedures, and best practices
• Experience in managing a cross-functional team
• Experience in the retail industry is highly preferred
• Good command of written and spoken English and Mandarin
• Good knowledge of manufacturing and project management
• Familiar with D365, SAP, or other ERP systems is a plus
• Proficient in MS office (Excel, Word, Outlook, TEAM)
• Professional certification in CIPS, procurement, or supply chain
• Strong negotiation and problem-solving skills
• Self-motivated, a team player with a positive attitude, high initiative and integrity

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are seeking a dynamic and results-driven Business Development Manager for the Greater China region. This role is pivotal in driving our revenue initiatives, managing market-specific strategies, and expanding our presence in Hong Kong, Mainland China, and surrounding areas. The ideal candidate will have a strong interest in technology, a deep understanding of the Greater China market, and a proven track record in business development and revenue generation.

Key Responsibilities: 

• Revenue Generation: Perform business development work for the Greater China region.
• Market Strategy: Develop and execute geo-specific strategies to grow our market presence in Hong Kong and Mainland China.
• Partnership Management: Build and nurture relationships with key partners, including distributors, affiliates, influencers, marketing and ads agencies, system integrators, and e-commerce platforms third-party partners. Leverage partnerships to drive distribution and branding efforts via joint-GTM activities such as events. 
• Strategic Partnership Management: In addition to developing relationships with distribution partners, you will also support nurturing the relationships with the company's strategic partners. 
• Experimentation: Run fast, low-cost experiments to test market fit and optimize our go-to-market strategies. Implement viral campaigns, sponsor events, and conduct hyper-local activities to boost brand awareness and customer acquisition.
• Customer Engagement: Work closely with existing customers to understand their needs, gather feedback, and improve customer satisfaction. Ensure the successful onboarding and support of new customers.
• Team Collaboration: Coordinate with internal teams, including marketing, product, and customer support, to align on goals and resources. Assist in recruiting and training new team members as needed.

• Bachelor's degree in Business, Marketing, or a related field. 
• 5+ years of experience in business development, sales, or a related role in the SaaS/tech industry.
• Proven track record of meeting or exceeding revenue targets and sales quotas.
• Deep understanding of the Greater China market and experience working in or with Hong Kong and Mainland China.
• Strong networking and relationship-building skills.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Cantonese, Mandarin, and English.

What We Offer:

• Opportunity to work with a leading SaaS company and make a significant impact on our growth in the Greater China region.
• Collaborative and innovative work environment.
• Professional development and career growth opportunities.

If you are passionate about driving growth and making a difference in the Greater China market, we would love to hear from you!

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Supporting SEM/Social/Display campaign launches for client[s]
• Support of campaigns, including daily campaign pacing, optimisation, and campaign hygiene
• Ensuring platform accounts are compliant with our defined best practices
• Responsible for producing reports, including data inputting and suggesting insights
• Publishing requests for proposals (RFPs) for relevant channels. This may involve either sending them to clients, or potential clients getting in touch with proposals
• Responsible for sending publisher contracts [i.e. insertion orders (IOs)] for relevant channels
• Assist with internal data maintenance, issue identification and solution development

THE SKILLS WE’RE LOOKING FOR

• Bachelor’s degree in a Media/Advertising or a related field preferred
• Ideally 4 years + experience in performance marketing in agency
• Experience in media buying, i.e. hands on platform experience across Google Ads, Business Manager, DV360, CM360, etc.
• Solid knowledge on cross channel media activation (SEM/Social/Display etc)
• A passion for everything digital, with an active interest and understanding of online advertising industry trends
• Excellent communication skills, both verbal and written
• Great analysis skills (including quantitative analysis) and proven critical thinking capability
• Adaptable and able to flex with changes in prioritisation to meet new or changed goals
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel is desirable

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos. 
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals. 
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated! 
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance. 
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support. 

Sound like the right role for you? Click to apply now!

Assist finance function for all financial aspects, including but not limited to:

• Maintain the group’s system of accounts and keep books and records on all group transactions and assets
• Support day-to-day operations including payments process and bank account maintenance
• Assist in business projects and group requests, e.g. entity setup
• Assist in management reports preparation and month-end closing process
• Prepare monthly budget and closely monitor the liquid capital requirement coordinate with internal compliance team for regulatory filings/ requests
• Implement and maintain effective financial controls for the organization
• Perform financial and regulatory reporting functions, e.g. preparation of Financial Resources Return, PQR filing
• Liaise with external fund administrator and external auditors on annual audit procedures
• Monitor and calculate incentive fees for portfolio managers
• Liaise with external tax representatives for the preparation of tax returns
• Handle other issues related to financial arrangements
• Take up ad hoc projects as assigned

• With a university or above degree in Finance or Accounting (Chartered Accountant is preferable)
• Minimum of 5 years experience in asset management, audit, fund administration or financial institute. Highly prefer auditors in asset management field
• Basic understanding of investment funds or asset management is preferred
• Excellent verbal and written English
• Ability to work independently and manage his/her own tasks
• Attentive to details
• Good team player
• Dynamic, diligent, flexible, thinks outside the box

Vita Green Health Product Company Limited, a retail company specializing in producing and promoting 13 proprietary brands and over 150 products across Asia, Europe, and the USA is seeking an Assistant Procurement Manager to join their team. As the Assistant Procurement Manager, you will work under the Procurement and Material Planning team, closely partnering with different stakeholders to provide support on supply sourcing, project coordination planning, execution, and related change management. Vita Green seeks a dedicated candidate with a high value for integrity to contribute to their growing company.

Responsibilities

• Self-motivated, a team player with a positive attitude, high initiative and integrity
• Be responsible for the ongoing development, compliance, and management of procurement policies, product quality, procurement processes, and systems
• Lead the team to organize and manage all activities related to strategic sourcing, new product development (NPD), project coordination, and provide change management support and supplies on project initiatives
• Design and deliver procurement management reports for strategy formulation and drive continuous process improvements
• Conduct spends and market analysis to provide insight and facilitate quality improvement, cost-saving, and procurement opportunities
• Coordinate with all lines of business (LOBs) to keep them abreast of the latest project status
• Propose and implement plans to improve procurement process efficiency
• Develop and maintain relationships with suppliers and vendors
• Forecast and plan the company's inventory needs
• Ensure that all purchases meet quality standards and are delivered on time
• Manage the procurement budget and regularly report to the upper management

• Bachelor's degree in Procurement, Business Administration or related disciplines
• At least 3 years of relevant managerial experience in sourcing and procurement management
• In-depth knowledge of procurement policies, procedures, and best practices
• Experience in the retail industry highly preferred
• Good command of written and spoken English and Mandarin
• Good knowledge of manufacturing and project management
• Familiar with D365, SAP, or other ERP systems is a plus
• Professional certification in CIPS, procurement, or supply chain
• Strong negotiation and problem-solving skills
• Self-motivated, a team player with a positive attitude, high initiative and integrity

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

Job Responsibilities

• Regularly update and maintain compliance policies
• Compliance housekeeping matters – Maintain accurate records and documentation relating to compliance activities, including PA trading and conflicts
• Monitor and assess compliance risks associated with the company's activities
• Conduct compliance training programs for employees to enhance awareness and understanding of compliance obligations
• Review and approve marketing materials, client communications, and other externally facing documents to ensure compliance
• Perform regular compliance audits and assessments to identify potential issues and implement corrective actions
• Keep abreast of the latest regulatory requirements that apply to hedge fund business and implement such regulations with legal and operations departments as necessary
• Work closely with internal stakeholders to develop and implement compliance programs and initiatives
• Liaise with regulators for general enquiries and onsite inspections, and with auditors with respect to audits
• Regulatory reporting – Ensure and track compliance with relevant regulations, including CFTC, SEC, SFC related filings
• Manage PA dealings, conflicts of interests within the firm
• Participate in the firm’s Vendor Management process
• Administer the firm’s wall-crossing and travel policies
• Responsible for trade surveillance – pre and post-trade monitoring, trade error review, and trade incident investigation and reporting

• Bachelor's degree in a relevant field such as finance, business, or law
• Minimum of 7 years of experience in compliance within the financial industry, preferably in hedge funds or asset management
• Sound knowledge of applicable regulations and laws, such as SFC regulations
• Previous experience in financial audit or with a regulator is a plus
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills to effectively liaise with stakeholders and regulators
• Detail-oriented with the ability to handle multiple tasks and prioritize effectively
• Professional certifications in compliance (e.g., CPA, CAMS, CFE, CRCMP) are highly desirable
• Fluency in English and Mandarin is required (Candidate speaking is a plus)

Our Key Account Manager role will see you directly impact sales for Link Healthcare in our Hong Kong operations and across the South East Asia region. This role will provide you with plenty of variety; reporting to the General Manager – Southeast Asia, you’ll build relationships with Healthcare Providers, Hospital Pharmacists and Procurement Specialists to drive sales and achieve set targets.  You’ll also work closely with our key accounts to promote our medicines access services.  The role is a hybrid position, working both in field and in our Kowloon Bay office, with opportunity for some flexible work arrangements.

On a day to day basis, you'll be responsible for:

• Territory analysis, planning and management
• Sales for commercial or registered medicines
• Key account management for our unlicensed medicines procurement services
• Service Coordination and Delivery
• Administrative support (licences, imports and similar) and reporting

To be successful in this position, you'll need:

·        Tertiary qualification in Science, Pharmacy or Medicine

·        Demonstrated experience in healthcare or hospital pharmaceutical sales

·        Exposure to selling a service (vs product) highly regarded

·        Well developed verbal and written communication (Cantonese and English)

·        Results, action oriented, tenacity, resilience, and compassion

·        Motivated and adaptable, with a proactive approach to problem solving

·        Demonstrated ability to work autonomously, as well as in a virtual team environment

In return, we can offer you: 

• Competitive monthly salary 
• 13th month bonus
• Commission structure
• 20 days annual leave from year one
• Ongoing professional development 

• Coordinate and manage business travel logistics, including accommodation and itineraries
• Schedule and organize appointments, meetings, and events for executives
• Provide comprehensive professional, secretarial, and administrative support
• Liaise and coordinate with international government departments on behalf of executives
• Conduct policy reviews and assist in ensuring compliance with relevant regulations
• Perform errands and handle various ad hoc projects as assigned
• Maintain confidentiality and exercise discretion in handling sensitive information

• Bachelor's Degree or higher in International Business, International Affairs, or a related field
• Minimum of 3 years' experience as an Executive Assistant or in a similar role
• Proficiency in Cantonese, Mandarin, and English, with excellent communication, organizational, and professional writing skills
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven ability to manage multiple tasks and prioritize effectively
• Experience in liaising and coordinating with international governmental departments
• Experience in policy review and compliance
• Flexibility to work outside regular business hours as required
• Strong attention to detail and problem-solving skills
• High level of professionalism and ability to work independently

• 5-day work week
• Attractive remuneration package
• Comprehensive medical and dental coverage
• Opportunities for professional development and career advancement
• Friendly and collaborative work environment

We are growing! We are currently looking to hire a Training Project Coordinator for our Academy in Hong Kong.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them to translate their objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables.
• Build professional image and maintain good relationships with key customers.
• Identify key contacts at potential client companies to establish and foster relationships.
• Resolve customer complaints quickly and efficiently.
• Provide excellent service to maintain a positive reputation for the business.
• Ability to sustain the business by finding new training solutions.
• Collect client feedback and their experience on the project.

Consultant/trainer:

• Building extending relationship with associate consultants.
• Provide support and care to associate consultants during project.
• Communicate regularly with associate consultants for latest practice and relationship maintenance.

Manage vendors:

• Sourcing vendor to accomplish different client needs.
• Compare and negotiate quotation with service vendor.
• Managing financial transactions under service agreement.
• Supervising task progress and work quality of service vendors.

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints
• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Pirata Group is one of Hong Kong’s most dynamic, creative, and fastest-growing F&B groups. We pride ourselves in having an international workforce with an open, honest, transparent, and collaborative workplace focused on teamwork and guest experience.

We’re now looking for a talented Communications Manager to join our team.

Open to candidates from both the brand and agency sectors, this is an exciting opportunity for an ambitious candidate to orchestrate PR in-house, working closely with high-performing Marketing & Communications colleagues on executing marketing solutions and 360-degree campaigns. 

Responsibilities

• Group PR Strategy
  Plan and deliver effective communications at the Group level, with activities including active pitching for thought leadership opportunities, media interviews, press events, and awards
• Group PR Calendar
  Take ownership of the PR calendar at the Group and Outlet level and execute with correct timing and tactics
• International & Local Media Engagement
  Create and deliver on strategy for international and local media engagement in business, lifestyle, design; and trade journals for hospitality, human resources and other relevant verticals. Deliver on coverage KPI.
• Press Releases
  Write engaging, informative and actionable press releases
• Communication Materials
  Write, develop and edit communication materials including awards pitches, fact sheets and other literature
• Media Hosting & Outreach
  Active media and influencers (KOLs & KOCs) outreach in building and maintaining a robust hosting pipeline for all restaurants, facilitating communications at every level of organisation. Deliver on hosting KPI to help hit coverage KPI, in tandem with Press Office activities
• Events
  Participate in producing events
• Media Library Creation and Maintenance
  Work closely with General Managers and Chefs in building communications assets to effectively execute campaigns  
• Media and Social Listening
  Handle inbound media inquiries, evaluate opportunities, and monitor public and media opinion. Deploy crisis management as and when required.
• Third Party Content
  Ensure accuracy of content on third party websites, including directories, chambers, aggregators, and booking platforms
• Reports & Administration
  Produce monthly reports and activity forecast, internal POs and other administrative tasks
• Collaboration & Teamwork
  Work with the Marketing & Communications team, and individual restaurant teams, in crafting marketing solutions, including overall campaign planning and execution
• Vendor Management
  Manage vendors and suppliers

• University degree, preferably with a major in communications, journalism, humanities, or related disciplines
• 6-8 years of solid communications and media relations experience in F&B, hospitality, travel, retail, or other, related consumer industries
• Excellent command of written and spoken English and Chinese. Fluency in Putonghua is an advantage
• Strong communication, writing, and editing skills
• Multi-tasking under tight timelines, good at problem-solving and attentive to details, resourceful
• Independent, self-motivated and outgoing
• Strong team mindset

• 50% discount at Pirata's group restaurants

• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 50,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, we are looking for a Incident and Application Support Manager in Hong Kong to assist one of our client in the Financial/Banking industry.

This is an incident management (primarily) and application support (secondary) role. You will be working closely with the regional and global teams across business, product, project management and technology teams. The candidate will also be expected to contribute to projects based on the core production management work streams such as stability programs e.g. Automation, Application Resilience etc. 

Incident Management:

• Be the initial point of contact for Incident Management queries and escalations.

• Lead Major Incidents, facilitate both technical and non-technical bridge calls.
• Co-ordinate with the teams involved in incident investigations and manage communications internally.
• Produce and manage post incident review.
• Chair the incident and problem review meetings and assigned action/task tickets to remediate problems.
• Post incident, update wiki to ensure known errors and workarounds are documented for the support team.
• Collaborate with development, infrastructure, DBA etc on incidents and problems where possible.
• Work closely with application support teams to improve incident management processes.
• Relationship Management, build partnership with key stake holders and global team.
• Engage actively with stakeholders including head of trading desk and technology managers.
• Work with counterparts globally and ensuring there is a common/collective approach to issues/problems.
• DR Drill – coordinate and participate annual DR events.
• Operate in a ‘follow the sun model’ to ensure issues are resolved globally.

Application Support:

• Drive platform improvement initiatives in monitoring, stability, resiliency and capacity for the systems across APAC.
• Drive an operational environment for front office business applications from daily operational tasks, ensuring a stable operating environment for the applications.
• Release management – being the gatekeepers for the production environment, ensuring all change is understood and scheduled appropriately.
• Morning and weekend checks – in conjunction with global teams ensuring system readiness for the start of day and start of week.
• Monitoring – use and continual improvement to the main monitoring tool.

Competencies Required:

• Basic knowledge of the IT (databases, hardware, applications, operating systems, firewalls etc).
• Demonstrable strong working knowledge of ITIL Service Management framework.
• Excellent interpersonal skills.
• Experience using tools: ServiceNow and Jira.
• Self-sufficient drive and ability to work round blockers in a sustainable manner.
• Good prioritization skills, with the ability to work in a fast paced environment.
• Excellent interpersonal and communication skills and excellent problem solving abilities.
• Prior experience in a Client Services / Production management’s role.
• Good time management and ability to prioritize work.
• Working knowledge of UNIX, Linux operating system.
• Proficient in SQL and Shell scripting.
• Experience with Perl/Shell scripting, Excel and VBA .
• Experience with managing platforms in Linux and Windows environment.
• Experience with monitoring tools Autosys, ITRS Geneos and Dynatrace.
• Experienced and understand Agile methodology.

Nice to have skills:

• Strong domain knowledge of APAC equities markets and prime brokerage business
• Experience with Java, Kafka, Python and Kubernetes
• Incident / Problem / Change management

Qualifications and Experiencep:

• University qualification with IT Major
• Minimum 5+ years working experience with incident management, problem management and application Support.

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Group Medical Insurance Scheme
• Long Service Awards
• Optical Benefit
• Gym/Sports Benefit
• Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
• Discretionary Bonus (T&C applies)

Apt Resources is currently seeking a talented and experienced Manager Customer Experience Design - Digital to join the team of one of their esteemed clients in the airline industry in the GCC region. As the Senior Manager of Customer Experience Design - Digital, you will lead and manage the Customer Experience Design-Digital team. Your responsibilities include designing, implementing, and optimizing the digital experience for customers across various touchpoints. You will identify opportunities and manage the development of digital solutions throughout the customer journey roadmap. Additionally, you will research and implement digital products and services that align with the brand values, providing a more personalized and integrated digital customer journey. You will oversee the entire lifecycle of innovation strategy from concept to development and integration into everyday business operations. By leveraging innovative thinking and market analysis, you will ensure that every application feature delivery surpasses competitors.

Responsibilities:

Operational:

• Develop and direct research-based design efforts aimed at continuous improvement of current products and services, generating new experience concepts across all areas of the customer journey. Convey these concepts to the IT & Digital team as technical specifications, design, and business/scope requirements.
• Assess and optimize the performance of new and existing features through active user research and performance metrics, including competitor analysis and design workshops.
• Manage a project-centric core team, including product/project specialists, providing leadership, guidance, and support to ensure high-quality application delivery that meets business requirements.
• Ensure consistency and quality of standards and processes across the team throughout the software development lifecycle.
• Collaborate with other managers from various business departments to effectively manage cross-project dependencies, identifying risks, issues, and technical challenges.
• Build and maintain relationships with internal and external IT, UX/UI designers to ensure timely delivery of product enhancements and stakeholder satisfaction.
• Collaborate with the IT & Digital team on the overall digital product roadmap, priorities, objectives, and expected impact of new features, documenting and prioritizing digital product features and user feedback.
• Implement continuous improvement plans to maintain a commitment to enhancing the digital customer experience.
• Work with the Head of Department to define the strategic direction for digital customer experience projects, recommending and discussing innovations and tactics to promote business revenue and product portfolio, including e-commerce packages and other value-added components.
• Stay informed about customer profiles, market trends, and operational changes to drive service improvement through collaboration with BI and other stakeholders.
• Develop budget proposals for digital customer experience projects to present to the Head of Department.

• Minimum of 8 years of job-related experience.
• Bachelor's Degree or equivalent.
• Proven experience in managing enterprise-level projects.
• Previous experience managing and implementing major projects across airline digital customer touchpoints.
• Extensive knowledge of software development methodologies, tools, frameworks, and technologies.
• Qualification in Computer Science, Information Technology, or related field.
• Practical knowledge of project management tools.

Preferred:

• Proven experience in software development and management, with experience in managing software development teams.
• A flair for innovation.
• Ability to create impactful presentations.

TBD

Apt Resources is currently seeking a highly skilled and experienced Senior Manager Customer Experience Design to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Customer Experience Design, you will play a crucial role in transforming the airline’s vision into actionable product and service concepts for both onboard and ground/lounge areas. Your work will involve researching and creating products and services that embody the airline's brand values, providing a more personalized and integrated customer journey. Additionally, you will implement continuous improvement plans to ensure an ongoing commitment to enhancing the customer experience.

Responsibilities

Strategic:

• Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand.
• Lead research-based design efforts aimed at continuous improvement of current products and services, while generating new experience concepts across all customer journey touchpoints, including ground, lounges, and onboard.
• Champion excellence in customer experience across all product and service offerings.
• Work with operations teams to establish engagement standards that maintain the experience proposition while adapting to different standards for operational efficiency.
• Define and develop customer-facing products for each cabin class, ensuring service concepts and standards align with guest demographics and profiles.
• Use business intelligence and other stakeholder input to stay informed about customer profiles, market trends, and operational changes to drive service improvements.
• Contribute to the development of the airline's digital experience across the customer journey, ensuring a cohesive and impactful user experience that delivers commercial benefits.
• Act as the custodian for the end-to-end customer journey.

Operational:

• Translate new service concepts into operational processes, considering factors such as aircraft type and lounge environments.
• Develop and lead the implementation of service standards, procedures, and processes.
• Foster collaboration between operational departments to ensure aligned service standards are consistently delivered.
• Plan and implement medium to long-term service initiatives, ensuring all operational teams are aligned and customer satisfaction is monitored for brand impact.
• Oversee cabin crew complement, market trends, F&B, hotel trends, and airline benchmarking to achieve best-in-class status.
• Create information for customer service teams to understand and embrace the airline's product and service concepts, enhancing their ability to promote these offerings.
• Analyze CRM data to scientifically and intuitively meet customer expectations.
• Set and implement KPIs to drive continuous improvement through methods such as mystery shopping and customer feedback.
• Ensure products and services align with brand values and maintain high standards.
• Nurture a customer-centric design team, fostering design-led thinking through brainstorming sessions, design reviews, and workshops.
• Ensure synergies between inflight and ground services by managing relevant stakeholders and resolving challenges.
• Translate product and service strategy into development, creating design briefs and project plans for internal and external use.
• Anticipate development requirements and inform relevant business areas to ensure timely delivery.
• Champion commercial and fiscal responsibility in decision-making processes.
• Develop brand partnerships to offer bespoke experiences for customers.
• Identify cost management opportunities through continuous monitoring of products and services.
• Document projects consistently as a key management tool, providing status updates to management and other stakeholders, and highlighting any associated risks.

• Minimum Bachelor’s Degree or equivalent.
• Over 10 years of experience in translating brand vision into tangible and implementable product and service concepts at a major international airline.
• Proven experience in Customer Experience Design at a major international airline.
• Advanced understanding of hospitality processes, procedures, and standards.
• Advanced understanding of F&B and onboard services.
• Experience developing inspirational, elegant, and successful products for airlines, hotels, or other hospitality companies.
• Advanced understanding of customer experience and customer journeys.
• Excellent ability to communicate and translate vision into concepts and contexts.

TBD

Apt Resources is currently seeking a highly experienced Senior Manager Catering Operations to join the team of their client in the Airlines industry based in the GCC (Gulf Cooperation Council) region. As the Senior Manager of Catering Operations, you will be responsible for the 24/7 planning and execution of all aspects of their global catering services. This role requires collaboration across the organization to ensure timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights. You will lead, manage, and develop supplier relationships and internal teams to uphold the highest standards of compliance and safety.

Responsibilities:

Strategic:

• Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.
• Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at the lowest cost.
• Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
• Develop and lead the environmental agenda for catering services.

Operational:

• Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.
• Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.
• Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
• Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
• Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
• Manage the daily catering budget, which constitutes 90+% of DOC.
• Develop improved logistics and supply strategies to reduce cost and complexity.
• Provide catering input for new aircraft development and long-term corporate planning.
• Make time-sensitive operational decisions that directly impact costs, ensuring safety and operational integrity while adhering to corporate governance.
• Drive reductions in weight and waste expenditure.

• Bachelor's degree or equivalent.
• 10+ years of experience in planning and delivering global catering services operations.
• Experience in an operational role within large, multicultural teams, preferably within airlines or airline catering.
• Knowledge of global catering operations and suppliers.
• Strong ability to delegate work, set clear directions, and manage workflows.
• Excellent mentoring and coaching skills.

TBD

Apt Resources is currently seeking a highly skilled and experienced Senior Manager Design & Branding to join the team of one of their esteemed clients in the airlines industry in the GCC region. As a Senior Manager of Design & Branding, you will be responsible for translating business needs and briefs into compelling creative solutions. You will lead teams of design and equipment managers and specialists, providing creative and strategic direction, and budget recommendations, and overseeing functional areas including PDD; Onboard & Lounges, and Aircraft Interiors. Your role includes ensuring the timely, budget-conscious, and high-quality delivery of products and experiences. Additionally, you will communicate the company’s creative vision to the design team, equipment team, and stakeholders, supervise the entire design process, and make crucial technical decisions. You'll manage timelines, and budgets, and maintain relationships with suppliers and other stakeholders. As an expert communicator, you will keep the team informed and ensure they have the necessary resources and knowledge to succeed.

Responsibilities

Strategic:

• Define a comprehensive design strategy and vision for product definition, encompassing creative design, branding, industrial and product design, environmental and structural design for areas such as Onboard & Lounges, and Aircraft Interiors.
• Guide the team in developing effective ideas into detailed drawings and actual design solutions.
• Strengthen the brand through product quality, design aesthetics, strategic partnerships, and inflight and lounge product propositions.
• Determine the most productive tender and product sourcing approaches, aligning with desired product quality, deadlines, and budget allocations.

Operational:

• Extend the scope to special projects for other subsidiaries and divisions, including Marketing, Charter Flight, and Corporate Communication, ensuring brand alignment and event synergy.
• Collaborate with leading airline businesses to benchmark and understand technology, production methods, techniques, and effective solutions.
• Conduct thorough product cost analysis to build compelling business cases for budget allocations, ensuring value for money.
• Plan tenders strategically for customer-facing items, strengthen brand partnerships, and achieve the best value and design solutions for the airline.
• Identify innovation opportunities, such as new product ranges, markets, and industry developments, to advance departmental propositions.
• Develop effective internal processes to consistently meet tender timelines and achieve fruitful results from evaluations.
• Define additional contractual advantages, such as brand exclusivity and design ownership, that serve the airline’s best interests.
• Establish specific product sourcing definitions for the equipment team to follow.
• Lead project management, defining comprehensive timelines for on-time project delivery, whether long-term or urgent.
• Collaborate with stakeholders and suppliers to create smooth launch plans.

• Bachelor's degree or equivalent.
• 10+ years of relevant experience.
• Qualifications in a design-related field such as Industrial, Graphics, or Interiors.
• Experience leading a design and development team in an interactive medium, such as graphic and element design with large production capabilities.
• Experience in various aspects of production and equipment management.
• Understanding of product and equipment development, production methodologies, and project management within the airline industry or a similar field.
• Experience in product development design phases, including scripting product development phases, is advantageous.

TBD

Full time and office-based in HK

Sleek is on a mission to revolutionize how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business.

Founded in 2017 and head-quartered in Singapore, we are a team of 450+ Sleekers with offices in Singapore, Australia, Hong Kong, Philippines, India, Vietnam and the UK. We work in a fast-paced, multicultural start-up environment and we’re committed to delivering experiences that will delight our clients.

Major administrative duties as follows:

• Provide administrative/clerical support to several departments, including Company Secretary, Accounting, Audit, Customer Support, and Customer Success
• Collect mail from our registered office
• Scan and file statutory documents and incoming mail
• Maintain a good filing system
• Perform data entry
• Arrange courier
• Order office supplies
• Office administration and maintenance
• Answer phone calls
• Greet and assist visitors to the office
• Outdoor work might be required, e.g to post offices, banks, Inland Revenue Department, Companies Registry, etc.
• Other administrative duties and ad-hoc projects as assigned

• Self-starter
• Hard working
• Attention to Detail
• Able to work independently
• Good at time management
• Good interpersonal and organizational skills
• Language: Good command of English and Chinese. Cantonese is a must. Mandarin is an advantage.
• Computer Skills: Microsoft Office, E-mail

• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 17+ nationalities and as many languages spoken internally!
• A pool of HKD 7,000/year of Health & Benefits
• A great and vast high floor corner office in the heart of Central with an amazing view over Hong Kong and the mountains

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.

As a deliberately multicultural team, our team comprises more than 15 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Responsibilities:

• Welcoming and greeting visitors in a professional and friendly manner
• Handling incoming calls and directing them to the appropriate person or department
• Assisting with meeting room bookings and coordinating meeting logistics
• Performing general administrative duties, including but not limit to travel and hotel management, attendance records etc
• Assisting with office management tasks, such as managing office supplies and coordinating office maintenance and equipment procurement
• Providing administrative support to various departments when needed
• Assist in organizing company activities
• Assisting with ad hoc projects and tasks as assigned

• Diploma or above in Business Administration or related disciplines
• At least 5 years of relevant working experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills
• Ability to work independently and under pressure
• Proficiency in Microsoft Office Suite
• Ability to handle confidential information with discretion
• Good command of both spoken and written English, Cantonese, and Mandarin is a plus
• Immediate available is highly preferred 

• Private Health Insurance
• Pension Plan
• Performance Bonus
• Training & Development
• Paid Time Off

Our client, a global leader in media packaging manufacturing with a growing presence in the medical packaging manufacturing sector, is seeking a highly experienced Senior Production Manager to oversee the link between product design in Hong Kong and production in their factories located in Canada and Poland. The ideal candidate will have a proven track record of managing production across multiple plants and a deep understanding of the manufacturing industry, particularly in plastic injection molding. 

This is a newly created position that focuses on management responsibilities, but requires a strong technical background in manufacturing. Our client offers a competitive salary, 13th-month pay, discretionary bonuses, and relocation support to Hong Kong for the successful candidate and their family. This is an exciting opportunity to work with a global company that supplies products to major clients in the media and healthcare packaging industries, with a strong presence in Hong Kong, the Canada, and Europe. 

Key Responsibilities: 

• Serve as the key liaison between the product design team in Hong Kong and the production teams in Canada and Poland 
• Ensure seamless communication and coordination across different locations to optimize production processes 
• Implement strategies to improve efficiency and productivity in the manufacturing plants 
• Collaborate with top management to align production goals with overall business objectives 
• Communicate with customers and maintain strong relationships 
• Stay up-to-date with the latest industry trends and technologies in both media packaging and medical manufacturing 

Requirements: 

• Degree in mechanical engineering, production engineering, production management, or equivalent 
• Minimum 10 years of solid experience in managing manufacturing operations, preferably in plastics injection (excluding the toy industry) 
• Experience in injection molding processes and knowledge of plastic materials (preferred) 
• Knowledge of industrial automation systems (preferred) 
• Proven ability to manage production across multiple plants and coordinate with design teams 
• Excellent communication skills in English and Chinese 
• Willingness to be based in Hong Kong and travel to production facilities in Canada and Poland every few months 

If you are a highly motivated individual with a passion for manufacturing excellence and the ability to effectively manage cross-functional teams across multiple locations, we encourage you to apply for this challenging and rewarding position. 

Our client offers a competitive salary,

13th-month pay,

discretionary bonuses,

and relocation support to Hong Kong for the successful candidate and their family.

The Role

As our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully improve key practices. The key focus is on bringing insights to different teams for user growth, user conversion and improving the overall customer experience.

You will be showing the ability to showcase excellent leadership, problem solving in ambiguity, project and process management, and communication skills across cross-functional stakeholders. You would also show the ability to influence business decisions through quantitative and qualitative analysis that continually drive optimization of product, processes, and user experience.

Responsibilities

• Strategic planning: Identify issues or gaps, analyze and come up with creative ideas to address issues.

• Data-driven: Develop critical insights by analyzing datasets, connecting the dots, and to unlock opportunities for improvement to achieve business goals.

• Coordination: Design and launch large cross-functional processes and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results.

• Operation: Design effective process, research for effective operational tools and be the one to execute daily operation tasks. Manages all day-to-day activities associated with the overall success and growth of assigned programs.

• Cost-effective: Plan a reasonable budget for any operation related spendings and always seek for better solutions which fit the company’s best interests.

• Evaluate: Form a continuous improvement cycle to further iterate the strategy and move closer to the business goals.

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
Ever since, we have expanded rapidly across the APAC region in Hong Kong, Macau, China, Singapore, Thailand, Cambodia, India, and South Korea and continue to have very ambitious growth plans in new markets for 2023 and beyond.

The Logistics / Inventory Manager APAC is the subject matter expert on the regional inventory management with 3PL service provider and will be able to provide a short and long-term view of the stock position to all teams so that they are aware of products at risk, delays in stock deliveries, when new products are landing, and any items that are over-stocked. Key priorities will be to ensure best availability in both regional warehouse in Hong Kong and cross border warehouses in China, flexing the stock holding strategy based on the latest market intelligence and demand forecasts.

We are looking for someone with experience in managing stock across multiple warehouses and who understands the complexities of a global supply chain. This person must also be an excellent communicator and relationship builder internally and externally, who is willing to roll up their sleeves and get stuck into operational detail, but can also work strategically to overcome long-term challenges in a fast-growing business.

As a Logistics / Inventory Manager you will

• Oversea inventory level across the APAC region to ensure optimal stock levels at different warehouse locations.
• Implement inventory control process with global team and 3PLs, including cycle counting, stock reconciliation, and audits.
• Monitor KPI metrics and implement improvement with 3PLs as needed.
• As a primary point of contact to 3PLs to build and maintain effective business relationship and focal point for co-packing projects.
• Track and monitor warehouse operations end-to-end, work closely with internal supply chain functions team and 3PLs to ensure timely and accurate delivery of goods while maintaining SLA.
• Lead and take initiative with 3PL for SOPs maintenance and remediation process to meet agreed SLA and deadline.
• Coordinate with planning team to ensure stock movement forecast to be factored in our 3PLPs to resource plan and execute our requirements on time and to budget.
• Utilise technology and software tools to streamline the inventory management process with regional insight and process guideline with Global Inventory team.
• Analyze data to identify trends, issues, and opportunities for improvement.
• Prepare and present regular reports on inventory performance to senior management.
• Validate and ensure accurate the monthly 3PL billing according to the contractual agreement and accrual with finance.
• Manage Regional Inventory team, guide and discover innovative methods to ensure continual improvements on inventory accuracy.
• Foster a culture of continuous improvement and innovation within the team.
• Work closely with Senior Supply Chain Manager to align inventory strategies with broader supply chain goals.

Who you will work with

• Reporting into the Supply Chain Director APAC
• Supporting the APAC Commercial function as the regional stock SME

About you

• A strong educational background
• 4+ years of experience in a similar multi-site inventory management role
• Experience working with logistics providers and able to demonstrate experience in driving operational performance improvement.
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
• Showing outstanding attention to detail, identifying, and addressing anomalies quickly
• Understanding and commercial awareness of the total supply chain including supply and demand planning.
• Experience with an ERP, WMS and POS system is a must, someone IT savvy who is able to bring experience of improved information sharing.
• Strong Team player, an entrepreneurial flair, real commerciality, and great relationship building abilities!

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

About the Role

We’re now looking for a charismatic Bar Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As a Bar Manager, you will be fully responsible for all aspects of running a high-volume, high quality bar operation. You will ensure that the team is well trained and motivated, and is consistently delivering an informed and friendly service experience. You will also take ownership of all back-of-house duties such as stock take, ordering and budget management.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth operation of the bar at all times
• Train the team in all aspects of service
• Be the face of the operations
• Deal with any issues that may arise
• Organise staff rosters
• Order, monitor and maintain stock
• Achieve agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a Bar Manager
• Possess a passion for cocktail making
• Strong management skills with a positive mindset and friendly image
• Understanding in MS Office
• Enthusiastic when serving guests
• Excellent communication, interpersonal, and leadership skills
• Self-organised and detail-oriented with a strong sense of responsibility
• Good business sense and operational, administrative, and social skills
• Passion, determination, and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• Two days off a week
• 50% discount at all our restaurants
• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure: https://theoptimist.hk/our-philosophy/